towing LINCOLN MKZ 2014 Owner's Manual

• Use commercial car washingequipment.
• Use snow chains on the end of the vehicle with the dissimilar spare
wheel and tire assembly.
The usage of a full-size dissimilar
spare wheel and tire assembly can
lead to impairment of the following:
• Handling, stability and braking performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability (if applicable).
• Load leveling adjustment (if applicable).
When driving with the full-size
dissimilar spare wheel and tire
assembly additional caution should
be given to:
• Towing a trailer.
• Driving vehicles equipped with a camper body.
• Driving vehicles with a load on the cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire
assembly and seek service as soon as
possible.Tire Change Procedure
WARNINGS
When one of the front wheels is
off the ground, the transmission
alone will not prevent the vehicle from
moving or slipping off the jack, even if
the transmission selector lever is in
position P.
To help prevent the vehicle from
moving when you change a tire,
be sure to place the transmission
selector lever in position P, set the
parking brake and block (in both
directions) the wheel that is
diagonally opposite (other side and
end of the vehicle) to the tire being
changed.
Never get underneath a vehicle
that is supported only by a jack.
If the vehicle slips off the jack, you or
someone else could be seriously
injured.
Do not attempt to change a tire
on the side of the vehicle close
to moving traffic. Pull far enough off
the road to avoid the danger of being
hit when operating the jack or
changing the wheel.
Always use the jack provided as
original equipment with your
vehicle. If using a jack other than the
one provided as original equipment
with your vehicle, make sure the jack
capacity is adequate for the vehicle
weight, including any vehicle cargo or
modifications.
325
Wheels and Tires

12. Replace the flat tire with thespare tire, making sure the valve
stem is facing outward. Reinstall
the lug nuts until the wheel is
snug against the hub. Do not fully
tighten the lug nuts until the
wheel has been lowered.
13. Lower the wheel by turning the jack handle counterclockwise.
1
2
3
4
5
E75442
14. Remove the jack and fully tighten the lug nuts in the order shown.
See Technical Specifications
(page 328).
Stowing the flat tire
You can stow the full-size road wheel
in the spare tire compartment.
1. Lift the carpeted wheel cover at an
angle to access the spare tire
compartment.
2. Place the wheel in the spare tire well with the valve stem facing
down. Use the mini-spare bolt to
secure the wheel through one of
the lug holes.
3. Place the jack, tools and foam block back into the spare tire
compartment.
4. Replace the carpeted wheel cover.
E146026
327
Wheels and Tires

PROTECT YOURSELF FROM THE
RISING COST OF VEHICLE REPAIRS
WITH A FORD EXTENDED SERVICE
PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford and Lincoln
owners have discovered the powerful
protection of Ford Extended Service
Plan. It is the only extended service
plan backed by Ford Motor Company,
and provides peace of mind
protection beyond the New Vehicle
Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of
your Ford Extended Service Plan. With
Ford ESP, you minimize your risk for
unexpected repair bills and rising
repair costs.
Up to 500+ Covered Vehicle
Components
There are four Extended Service Plans
with different levels of coverage. Ask
your authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With
over 500 covered components,
this plan is so complete that we
generally only discuss what’s not
covered.
2. ExtraCARE - Covers 113 components, and includes many
high-tech items.
3. BaseCARE - Covers 84 components. 4. PowertrainCARE - Covers 29
critical components.
Ford Extended Service Plan is honored
by all authorized Ford and Lincoln
dealers in the U.S. and Canada. It is
the only extended service plan
authorized and backed by Ford Motor
Company.
That means you get:
• Reliable, quality service anywhere you go
• Repairs performed by factory trained technicians, using Genuine
Ford and Lincoln parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day
covered repairs.
Extended Rental Benefits
If your vehicle is kept overnight for
covered repairs, you are eligible for
rental car coverage, including Bumper
to Bumper warranty repairs, or Field
Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery jump starts
• Out of fuel and lock-out assistance
339
Ford Extended Service Plan (ESP)

Name (PLEASE PRINT)
APT.#
ADDRESS
ZIP
S TAT E
CITY
E-MAIL
SERVICE PLANS (CANADA
ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service
Plan is the only service contract
backed by Ford Motor Company of
Canada, Limited. Depending on the
plan you purchase, Ford Extended
Service Plan provides benefits such
as:
• Rental reimbursement
• Coverage for cert ain maintenance
and wear items
• Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
• Roadside Assistance benefits
There are several Ford Extended
Service Plans available in various time,
distance and deductible
combinations. Each plan is tailored to
fit your own driving needs, including
reimbursement for towing and rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States,
provided by a network of participating
authorized Ford Motor Company
dealers. The Lincoln Maintenance
Protection Plan is honored at
authorized Lincoln dealers.
Note:
Repairs performed outside of
Canada and the United States are not
eligible for Ford Extended Service Plan
coverage.
This information is subject to change.
For more information, visit your local
Ford of Canada dealer or www.ford.ca
to find the Ford Extended Service Plan
that is right for you.
341
Ford Extended Service Plan (ESP)

When to expect the OIL CHANGE REQUIRED messageVehicle use and example
Miles (kilometers)
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499
(8000-11999) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999
(4000-7999) Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals
At every oil change interval as indicated by the information display*
Change engine oil and filter.**
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for
requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking
brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints. Lubricate any areas with grease fittings (All-
wheel drive vehicles).
Inspect the half-shaft boots.
441
Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily
in any of the following conditions, you
need to perform extra maintenance
as indicated. If you operate your
vehicle occasionally under any of
these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or
technician. Perform the services shown in the
following tables when specified or
within 3000 miles (4800 kilometers)
of the OIL CHANGE REQUIRED
message appearing in the information
display.
•
Example 1: The OIL CHANGE
REQUIRED message comes on at
28751 miles (46270 kilometers).
Perform the 30000-mile (48000
kilometer) automatic transmission
fluid replacement.
• Example 2: The OIL CHANGE
REQUIRED message has not
come on, but the odometer reads
30000 miles (48000 kilometers)
(for example, the Intelligent
Oil-Life Monitor was reset at
25000 miles [40000 kilometers]).
Perform the engine air filter
replacement.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by inform-
ation display and perform services listed in the
Normal Scheduled Maintenance chart.
As required
Inspect and lubricate U-joints.
Inspect frequently,
service as required
See axle maintenance items under Exceptions.
Every 30000 miles
(48000 km)
Change automatic transmission fluid.
443
Scheduled Maintenance

AW DSee: All-Wheel Drive................................173
B
Blind Spot Monitor..............................213Blind Spot Information System(BLIS®) with Cross Traffic
Alert...........................................................213
Bonnet LockSee: Opening and Closing theHood........................................................268
Booster Seats..........................................18Types of Booster Seats.............................19
Brake Fluid Check..............................280
Brakes......................................................179
General Information................................179
Breaking-In...........................................240
Bulb Specification Chart..................287
C
Cabin Air Filter.......................................131
California Proposition 65.....................11
Capacities and Specifications......329
Technical Specifications.......................334
Car WashSee: Cleaning the Exterior....................288
Center Console....................................150
Changing a Bulb.................................286
Lamp Assembly Condensation.........286
Replacing Bulbs.......................................286
Changing a Fuse.................................255Fuses............................................................255
Changing a Road Wheel..................323Dissimilar Spare Wheel and TireAssembly Information.......................324
Stowing the flat tire.................................327
Tire Change Procedure..........................325
Changing the 12V Battery.................281 Changing the Engine Air Filter.......283
........................................................................\
284
2.0L EcoBoost Engine............................284
3.7L Engine.................................................284
Changing the Wiper Blades...........283
Checking MyKey System
Status.....................................................59
Checking the Wiper Blades............283
Child Restraint and Safety Belt Maintenance........................................39
Child Safety..............................................15
General Information...................................15
Child Safety Locks................................29Left-Hand Side...........................................29
Right-Hand Side........................................30
Child Seat Positioning..........................17
Cleaning Leather Seats....................292
Cleaning Products.............................288
Cleaning the Alloy Wheels..............293
Cleaning the Engine..........................290
Cleaning the Exterior........................288
Cleaning Plastic Exterior Parts...........289
Exterior Chrome.......................................289
Stripes or Graphics (if
equipped)..............................................289
Underbody.................................................289
Cleaning the Instrument Panel and Instrument Cluster Lens................292
Cleaning the Interior...........................291
Cleaning the Windows and Wiper Blades..................................................290
Clearing All MyKeys.............................58
Climate..................................................404
Climate Control Voice
Commands...........................................406
Climate Control....................................128
Collision Warning System................218
PRINCIPLE OF OPERATION.................218
Coolant CheckSee: Engine Coolant Check..................272
Crash Sensors and AirbagIndicator................................................50
454
Index

Entertainment.....................................364A/V Inputs..................................................383
AM/FM Radio............................................366
Bluetooth Audio.......................................383
Browsing Device Content.....................364
CD...................................................................377
SD Card Slot and USB Port..................378
Sirius® Satellite Radio (IfActivated)...............................................372
Supported Media Players, Formats and Metadata Information.......................383
EPBSee: Electric Parking Brake...................180
Essential Towing Checks.................234Before Towing a Trailer..........................235
Hitches.........................................................234
Launching or Retrieving a Boat orPersonal Watercraft (PWC)............235
Safety Chains............................................234
Trailer Brakes.............................................234
Trailer Lamps.............................................235
When Towing a Trailer...........................235
Event Data RecordingSee: Data Recording....................................9
Export Unique Options........................13
Exterior Mirrors......................................89
Auto-Dimming Feature...........................90
Blind Spot Monitor.....................................91
Fold-Away Exterior Mirrors....................90
Heated Exterior Mirrors............................90
Integrated Blind Spot Mirrors................90
Memory Mirrors..........................................90
Power Exterior Mirrors..............................89
Signal Indicator Mirrors...........................90
F
Fastening the Safety Belts................32Rear Inflatable Safety Belt......................35
Restraint of Pregnant Women..............33
Safety Belt Extension Assembly..........36
Safety Belt Locking Modes.....................33
Flat Tire InflationSee: Temporary Mobility Kit.................297
Floor Mats..............................................241
Ford Extended Service Plan (ESP)....................................................339
SERVICE PLANS (CANADA
ONLY).......................................................341
SERVICE PLANS (U.S. Only)...............339
Front Passenger Sensing System...................................................45
Fuel and Refueling..............................157
Fuel Consumption..............................163
Calculating Fuel Economy....................163
Filling the Tank..........................................163
Fuel Filter..............................................280
Fuel Quality...........................................158
Choosing the Right Fuel........................158
Octane Recommendations..................158
Fuel Shutoff.........................................244
Fuses.......................................................255
Fuse Specification Chart.................256
Passenger Compartment Fuse
Panel........................................................263
Power Distribution Box..........................256
G
Garage Door OpenerSee: Universal Garage Door Opener......................................................143
Gauges......................................................95Engine Coolant TemperatureGauge.........................................................96
Fuel Gauge...................................................96
Information Display...................................95
General Information on Radio Frequencies..........................................52
Intelligent Access.......................................52
456
Index

Passive Anti-Theft System................72SecuriLock®..................................................72
PAT SSee: Passive Anti-Theft System...........72
Perchlorate................................................11
Personal Safety System™.................41
How Does the Personal Safety SystemWork?..........................................................41
Phone.....................................................385Making Calls..............................................387
Pairing Subsequent Phones................387
Pairing Your Phone for the FirstTime.........................................................386
Phone Menu Options.............................388
Phone Settings........................................390
Phone Voice Commands.......................391
Receiving Calls..........................................387
Text Messaging........................................388
Post-Crash Alert System.................247Spinout Detection....................................247
Power Door LocksSee: Locking and Unlocking...................62
Power Seats..........................................135Multi-Contour Front Seats With Active Motion (If Equipped)..........................136
Power Lumbar...........................................136
Power Steering Fluid Check...........280
Power Windows....................................88
Accessory Delay.........................................89
Bounce-Back...............................................88
One-Touch Down......................................88
One-Touch Up............................................88
Window Lock...............................................89
R
Rear Seat Armrest...............................142Armrest pass-through............................142
Rear Seats..............................................139
Rear View Camera..............................194
Using the Rear View Camera System.....................................................194
Rear View CameraSee: Rear View Camera.........................194
Recommended TowingWeights................................................233
Refueling................................................160
Easy Fuel™ Capless Fuel System.......161
Remote Control.....................................53Car Finder......................................................54
Intelligent Access Key...............................53
Remote Start...............................................54
Replacing the Battery...............................53
Sounding a Panic Alarm..........................54
Remote Start.........................................131Automatic Settings...................................131
Heated and Cooled Devices.................132
Last Settings...............................................132
Repairing Minor Paint Damage..............................................289
Replacement Parts Recommendation...............................12
Collision Repairs..........................................12
Scheduled Maintenance and
Mechanical Repairs................................12
Warranty on Replacement Parts...........12
Replacing a Lost Key or Remote Control...................................................56
Reporting Safety Defects (Canada Only).....................................................254
Reporting Safety Defects (U.S. Only).....................................................254
Roadside Assistance.........................243
Vehicles Sold In Canada : Getting
Roadside Assistance.........................244
Vehicles Sold In Canada : Using Roadside Assistance.........................244
Vehicles Sold In The U.S.: Getting Roadside Assistance..........................243
Vehicles Sold In The U.S. : Using Roadside Assistance..........................243
Roadside Emergencies.....................243
Running-In
See: Breaking-In.......................................240
460
Index

Temporary Mobility Kit.....................297First Stage: Reinflating the Tire withSealing Compound and Air.............299
General Information...............................298
Second Stage: Checking Tire Pressure...................................................301
Tips for Use of the Kit............................298
What to do after the Tire has been Sealed.....................................................302
What to do when a Tire Is Punctured..............................................299
The Better Business Bureau (BBB)Auto Line Program (U.S.
Only)....................................................250
Tire Care.................................................307
Glossary of Tire Terminology..............309
Information About Uniform Tire
Quality Grading...................................308
Information Contained on the Tire Sidewall...................................................310
Temperature A B C.................................309
Traction AA A B C....................................308
Treadwear..................................................308
Tire Inflation When PuncturedSee: Temporary Mobility Kit.................297
Tire Pressure Monitoring System................................................303
Changing Tires With a Tire Pressure
Monitoring System.............................305
Understanding Your Tire Pressure Monitoring System ............................305
Tire Repair KitSee: Temporary Mobility Kit.................297
TiresSee: Wheels and Tires............................297
Towing a Trailer...................................232Load Placement.......................................232
Towing the Vehicle on FourWheels.................................................237
Emergency Towing..................................237
Recreational Towing...............................237
Towing....................................................232 Traction Control...................................184
Principle of Operation............................184
Transmission Code
Designation........................................332
Transmission.........................................167
Transmission
See: Transmission.....................................167
Transporting the Vehicle.................236
U
Under Hood Overview - 2.0L EcoBoost™........................................269
Under Hood Overview - 3.7L..........270
Universal Garage Door Opener..................................................143
HomeLink Wireless Control
System.....................................................143
Using Adaptive Cruise Control.......199Blocked Sensor........................................204
Changing the Set Speed.......................203
Detection Issues......................................203
Disengaging the System.......................202
Following a Vehicle................................200
Hilly Condition Usage.............................203
Low Speed AutomaticCancellation..........................................203
Overriding the System...........................202
Resuming the Set Speed......................203
Setting a Speed.......................................200
Setting the Gap Distance......................201
Switching the System Off....................203
Switching the System On.....................199
Switching to Normal Cruise Control....................................................205
System Not Available............................204
Using All-Wheel Drive........................173Driving In Special Conditions With All-Wheel Drive (AWD)......................174
Using Cruise Control..........................198Switching Cruise Control Off...............199
Switching Cruise Control On................198
462
Index