bluetooth LINCOLN MKZ 2020 User Guide

The navigation system map data may contain
inaccurate or incomplete information due to
the passage of time, changing
circumstances, sources used and the nature
of collecting comprehensive geographic
data, any of which may lead to incorrect
results. Inaccurate speed limit information,
turn restrictions and other road attributes
may affect the determined route and
associated guidance
Annual navigation map updates are available
for purchase through your dealership.
Depending on your purchase agreement,
you might be eligible for free Map update.
You can choose to download the Map data
update onto a USB, order a USB, or use Wi-Fi
to deliver automatic updates. To update your
Map data over Wi-Fi, your vehicle must be
connected to a Wi-Fi access point. Map Data
files are large, so it is highly recommended
to perform the update when free Wi-Fi is
available otherwise high data rates may
apply. For USB updates, free map update
eligibility, and other details, contact dealers
at 1-866-462-8837 in the United States and
Canada or 01-800-557-5539 in Mexico or
visit our local website for more information.
APPS
The system allows you interact with select
mobile apps while keeping your eyes on the
road. Voice commands, your steering wheel
buttons, or a quick tap on your touchscreen
give you advanced control of compatible
mobile apps. You can also stream your
favorite music or podcasts, share your time
of arrival with friends, and keep connected
safely.
When you start an app through the system
for the first time, you could be asked to grant
certain permissions. You can review and
change the permissions that you have
granted at any time when your vehicle is not
moving. We recommend that you check your
data plan before using your apps through
the system. Using them could result in
additional charges. We also recommend that
you check the app provider's terms and
conditions and privacy policy before using
their app. Make sure that you have an active
account for apps that you want to use
through the system. Some apps will work
with no setup. Others require you to
configure some personal settings before you
can use them.
Note:
For more information about available
apps, visit catalog.ford.com.
Using Apps on an iOS Device Select the apps option on the
feature bar.
1. If your device is connected via USB, switch Apple CarPlay off. See Phone
(page 438).
2. Connect your device to a USB port or pair and connect using Bluetooth.
3. If prompted to enable CarPlay, select Disable
.
4. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
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SETTINGS
Press the button to enter the
settings menu.
Once you select a tile, press the
button next to a menu item to view
an explanation of the feature or
setting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and off
and adjust settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings. Audio
Select this tile to adjust the audio settings.
Driver Assist (If Equipped)
Select this tile to adjust Driver Assist features
like Parking Aids, Lane Keeping system,
Pedestrian Detection, and Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings like
windows, alarm, lighting, backup starting
passcode, and MyKey settings.
Lincoln Way
Select this tile to adjust the Lincoln Way
settings.
General
Select this tile to adjust settings like
language, measurement units, or to reset the
system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and off. Automatic Updates
Select this tile to adjust automatic update
settings.
Mobile Apps
Select this tile to adjust permissions, enable,
disable, and update mobile apps.
Display
Select this tile to adjust display settings like
brightness and auto dim.
Charge Settings
(If Equipped)
Select this tile to adjust the electric vehicle
charge setting.
Voice Control
Select this tile to adjust voice control settings
like command confirmations and displayed
lists.
Navigation
(If Equipped)
Select this tile to adjust navigation settings
like map preferences and route guidance.
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Possible Cause and Resolution
Symptom
–Device limitation. Bluetooth does not support voice commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice control button on the steering
wheel to use Siri to play specific tracks.
– You are using the wrong voice commands.
•See Using Voice Recognition (page 411).
• For a complete list of voice commands, refer to our website.
– You are not saying the name exactly as it appears on your device.
•Say the name of the track or artist exactly as it appears on your device\
. Spell out any
abbreviations in the name.
The song or artist name may have some special characters that are not be\
ing recognized
by the system.
– The name contains special characters, for example *, - or +.
•Rename the files on your device or use the touchscreen to select and play\
the track.
The system does not understand the name of
a track or artist.
–You are not saying the name exactly as it appears on your device.
•Say the first and last name of the contact exactly as it appears on your\
device. Spell
out any abbreviations in the name.
– The name contains special characters, for example *, - or +.
•Rename the contact on your device or use the touchscreen to select and ca\
ll the
contact.
The system does not understand the name of
a contact in the phonebook on my device and
calls the wrong contact.
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Possible Cause and Resolution
Symptom
The system does not understand foreign
names of contacts in the phonebook on my
device. –
You are not saying the name exactly as it appears on your device.
•Say the first and last name of the contact exactly as it appears on your\
device. The
system applies phonetic pronunciation rules of the selected language to \
the names
of contacts in the phonebook on your device. Select the name of the contact on the
touchscreen and use the Hear it option to get an idea of how the system \
expects you
to pronounce it.
– Device limitation.
•The system uses text-to-speech technology and uses a synthetically gener\
ated voice
rather than pre-recorded human voice.
The system voice prompts and the pronunci-
ation of some words does not seem to be very
accurate.
USB and Bluetooth Audio Possible Cause and Resolution
Symptom
I cannot connect my device. –Device malfunction.
•Disconnect your device. Switch your device off, reset it and try again.
– Cable connection issue.
•Correctly connect the cable to your device and the vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer of your device.
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Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-install program or active \
security
settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recognize my device. –Device limitation.
•Do not leave your device in your vehicle during very hot or very cold we\
ather condi-
tions.
– Cable connection issue.
•Correctly connect the cable to your device and the vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer of your device.
The system does not understand the name of
a track or artist. –
Device limitation. Bluetooth does not support voice commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice control button on the steering
wheel to use Siri to play specific tracks.
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Possible Cause and Resolution
Symptom
I cannot stream audio from my Bluetooth
device. –
Incompatible device.
•Check the compatibility of your device on our website.
– Device not connected.
•Pair your device. See Phone (page 438).
– Media player not running.
•Start the media player on your device.
The system does not recognize the music on
my device. –
Missing or incorrect audio file metadata, for example artist, song title\
, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
– Copyright protected files.
•Use a device that contains files that are not copyright protected.
– Unsupported file format.
•Repair or convert the files to a supported format.
See Entertainment (page 423).
– Device indexing required.
•Re-index your device.
See Settings (page 451).
– Device lock screen enabled.
•Unlock your device before connecting it.
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Possible Cause and Resolution
Symptom
I have an Android device that is correctly
connected, I have restarted my apps and they
are running but the system still cannot find
them. –
An issue on some older versions of the Android operating system could re\
sult in apps
not being found.
•Switch Bluetooth off and on again to force the system to reconnect to you\
r device.
I have an iOS device that is correctly
connected, I have restarted my apps and they
are running but the system still cannot find
them. –
Cable connection issue.
•Disconnect the cable from your device, wait for a moment and then connect it again
to force the system to reconnect to your device.
I have an Android device running a media app
which the system has found but I cannot hear
the sound or the sound is very quiet. –
Device volume is low.
•Turn the volume up on your device.
I have an Android device running a number
of compatible apps but the system cannot find
all of them. –
Device limitation. Some Android devices have a limited number of Bluetoo\
th ports that
apps can use to connect. If you have more apps running on your device th\
an the number
of available Bluetooth ports, the system cannot find all of them.
•Close some of the apps to allow the system to find those that you want t\
o use.
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Daytime Running Lamps - Vehicles With:
Configurable Daytime Running
Lamps..............................................................89
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).................89
Declaration of Conformity..........................543
Declaration of Conformity - Vehicles With: SYNC 3.........................................................544
Radio Frequency Statement............................544
Digital Radio..................................................402 HD Radio Reception and Station
Troubleshooting.............................................403
Direction Indicators
........................................90
Indicating a Lane Change....................................91
Doors and Locks.............................................67
Drive Control
.................................................249
Lincoln Drive Control.........................................249
Driver Alert......................................................231 Principle of Operation........................................231
Using Driver Alert................................................231
Driver and Passenger Airbags....................46 Children and Airbags...........................................47
Proper Driver and Front Passenger Seating
Adjustment.........................................................47
Driver and Passenger Knee Airbags..........51
Driving Aids
.....................................................231
Driving Hints..................................................262
Driving Through Water...............................263 DRL
See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps.......
89
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).....................
89
E
Economical Driving
......................................262
Electric Parking Brake..................................194 Applying the Electric Parking Brake...............
194
Automatically Releasing the Electric Parking Brake..................................................................195
Manually Releasing the Electric Parking Brake..................................................................195
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge...............................................................195
Electromagnetic Compatibility.................508
Emergency Call Limitations.........................56
Emergency Call Requirements....................55
Emission Law..................................................174 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..............175
Tampering With a Noise Control System......174
End User License Agreement....................513 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .....................................
513 Engine Block Heater....................................165
Using the Engine Block Heater.......................166
Engine Coolant Check................................308 Adding Coolant...................................................309
Coolant Change....................................................311
Engine Coolant Temperature
Management....................................................312
Fail-Safe Cooling..................................................311
Recycled Coolant................................................310
Severe Climates....................................................311
Engine Emission Control.............................174
Engine Immobilizer See: Passive Anti-Theft System.........................77
Engine Oil Check.........................................306 Adding Engine Oil..............................................307
Engine Oil Dipstick - 2.0L...........................306
Engine Oil Dipstick - 3.0L
...........................306
Engine Specifications - 2.0L......................365 Drivebelt Routing................................................366
Engine Specifications - 3.0L
......................366
Drivebelt Routing................................................367
Entertainment................................................423 AM/FM Radio.......................................................424
Apps.......................................................................435
Bluetooth Stereo or USB..................................433
CD (If equipped)..................................................432
HD Radio ™ Information (If Available)..............428
SiriusXM® Satellite Radio (If Activated).........424
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R
Rear Parking Aid...........................................203
Object Distance Indicator................................205
Rear Seat Armrest
.........................................159
Rear Seats.......................................................147
Rear View Camera........................................217
Using the Rear View Camera System............218
Rear View Camera See: Rear View Camera.....................................217
Recommended Towing Weights
...............257
Reduced Engine Performance..................262
Refueling..........................................................170 System Warnings.................................................172
Remote Control
...............................................57
Car Finder...............................................................60
Intelligent Access Key..........................................57
Remote Start..........................................................60
Replacing the Battery..........................................58
Sounding the Panic Alarm..................................60
Remote Start
...................................................139
Automatic Settings..............................................139
Heated and Cooled Features..........................139
Last Settings.........................................................139
Repairing Minor Paint Damage
..................331
Replacement Parts Recommendation........15 Collision Repairs....................................................15 Scheduled Maintenance and Mechanical
Repairs.................................................................15
Warranty on Replacement Parts........................15
Replacing a Lost Key or Remote Control.............................................................61
Reporting Safety Defects (Canada Only)..............................................................279
Reporting Safety Defects (U.S. Only).......279
Resuming the Set Speed...........................222
Roadside Assistance
...................................265
Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................266
Vehicles sold in the United States: Getting Roadside Assistance....................................265
Vehicles Sold in the United States: Using Roadside Assistance....................................265
Roadside Emergencies...............................265
Running-In See: Breaking-In.................................................262
Running Out of Fuel
.....................................169
Adding Fuel From a Portable Fuel
Container..........................................................169
Filling a Portable Fuel Container.....................
169
S
Safety Canopy™................................................51
Safety Precautions........................................167 Satellite Radio
...............................................405
Satellite Radio Electronic Serial Number
(ESN)..................................................................406
Satellite Radio Reception Factors..................405
SiriusXM Satellite Radio Service....................406
Troubleshooting..................................................407
Scheduled Maintenance Record..............488
Scheduled Maintenance.............................475
Seatbelt Extensions
........................................43
Seatbelt Height Adjustment.........................39
Seatbelt Reminder
...........................................41
Belt-Minder™............................................................41
Seatbelts...........................................................36 Principle of Operation..........................................36
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation......................................40
Seats
.................................................................140
Security..............................................................77
Settings............................................................451 911 Assist................................................................451
Ambient Lighting................................................452
Audio......................................................................451
Automatic Updates.............................................451
Bluetooth...............................................................451
Charge Settings...................................................451
Clock.......................................................................451
Display....................................................................451
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Driver Assist..........................................................451
General..................................................................451
Lincoln Way...........................................................451
Message Center.................................................452
Mobile Apps..........................................................451
Multi Contour Seats...........................................452
Navigation.............................................................451
Personal Profiles.................................................452
Phone.....................................................................451
Seats......................................................................452
Sound.....................................................................451
Valet Mode...........................................................452
Vehicle....................................................................451
Voice Control........................................................451
Setting the Cruise Control Speed.............221 Changing the Set Speed...................................221
Side Airbags.....................................................50
Side Sensing System...................................207 Object Distance Indicator................................
208
Sitting in the Correct Position....................140
Snow Chains See: Using Snow Chains..................................349
Spare Wheel See: Changing a Road Wheel.........................
355
Special Notices
................................................15
New Vehicle Limited Warranty...........................15
On Board Diagnostics Data Link
Connector...........................................................16 Special Instructions...............................................15
Special Operating Conditions Scheduled Maintenance...............................................484
Exceptions............................................................487
Speed Control See: Cruise Control.............................................221
Stability Control
............................................200
Principle of Operation.......................................200
Starting a Gasoline Engine.........................162 Automatic Engine Shutdown............................163
Failure to Start......................................................163
Fast Restart...........................................................162
Guarding Against Exhaust Fumes...................
164
Important Ventilating Information...................164
Stopping the Engine When Your Vehicle is Moving...............................................................164
Stopping the Engine When Your Vehicle is Stationary..........................................................164
Starting and Stopping the Engine..............161 General Information.............................................161
Steering ...........................................................
244
Adaptive Learning..............................................244
Electric Power Steering....................................244
Steering Wheel
................................................80
Storage Compartments...............................159
Sunroof See: Moonroof.......................................................99
Sun Shades
......................................................99 Sun Visors
.........................................................99
Illuminated Vanity Mirror.....................................99
Supplementary Restraints System.............45 Principle of Operation..........................................45
Switching Automatic High Beam Control On and Off.....................................................93
Activating the Automatic High Beam Control................................................................93
Switching Cruise Control On and Off......221 Switching Cruise Control Off............................221
Switching Cruise Control On............................221
Symbols Glossary
..............................................7
SYNC™ 3.........................................................409
General Information...........................................409
SYNC™ 3 Troubleshooting..........................453 Additional Information and Assistance.........469
Apps.......................................................................463
Navigation............................................................462
Personal Profiles.................................................467
Phone....................................................................459
Resetting the System........................................469
USB and Bluetooth Audio................................455
Voice Recognition..............................................453
Wi-Fi Connectivity..............................................465
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