tow LINCOLN MKZ HYBRID 2013 Service Manual

for operation at Gross Vehicle
Weight Rating, not at Gross
Combined Weight Rating.)
Separate functional brakes should
be used for safe control of towed
vehicles and for trailers where the
Gross Combined Weight of the
towing vehicle plus the trailer
exceed the Gross Vehicle Weight
Rating of the towing vehicle.
The
Gross Combined Weight must
never exceed the Gross
Combined Weight Rating.
Maximum Loaded Trailer
Weight - is the highest possible
weight of a fully loaded trailer the
vehicle can tow. It assumes a
vehicle with mandatory options,
driver and front passenger weight
(150 pounds [68 kilograms]
each), no cargo weight (internal
or external) and a tongue load of
10– 15% (conventional trailer) or
king pin weight of 15– 25% (fifth
wheel trailer). Consult an
authorized dealer (or the RV and
Trailer Towing Guide available at
an authorized dealer) for more
detailed information.
Tongue Load or Fifth Wheel
King Pin Weight -
refers to the
amount of the weight that a trailer
pushes down on a trailer hitch. Examples:
For a 5000 pound
(2268 kilogram) conventional
trailer, multiply 5000 by 0.10 and
0.15 to obtain a proper tongue
load range of 500 to 750 pounds
(227 to 340 kilograms). For an
11500 pound (5216 kilogram) fifth
wheel trailer, multiply by 0.15 and
0.25 to obtain a proper king pin
load range of 1725 to 2875 pounds
(782 to 1304 kilograms). WARNINGS
Do not exceed the GVWR or
the GAWR specified on the
Safety Compliance Certification
Label. Do not use replacement tires
with lower load carrying
capacities than the original tires
because they may lower the
vehicle ’s GVWR and GAWR
limitations. Replacement tires
with a higher limit than the original
tires do not increase the GVWR
and GAWR limitations. Exceeding any vehicle weight
rating limitation could result
in serious damage to the vehicle
and/or personal injury. Steps for determining the
correct load limit:
1. Locate the statement "The
combined weight of occupants
and cargo should never exceed
XXX kg or XXX lb." on your
vehicle ’s placard.
241
MKZ (CC9) Load Carrying

2.
Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3. Subtract the combined weight
of the driver and passengers
from XXX kg or XXX lb.
4. The resulting figure equals the
available amount of cargo and
luggage load capacity. For
example, if the “XXX” amount
equals 1,400 lb. and there will
be five 150 lb. passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)
5. Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity
calculated in Step 4.
6. If your vehicle will be towing a
trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
The following gives you a few
examples on how to calculate the
available amount of cargo and
luggage load capacity: *Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You decide
to go golfing. Is there enough load
capacity to carry you, four of your
friends and all the golf bags? You
and four friends average 220
pounds (99 kilograms) each and
the golf bags weigh approximately
30 pounds (13.5 kilograms) each.
The calculation would be: 1400 -
(5 x 220) - (5 x 30) = 1400 - 1100
- 150 = 150 pounds. Yes, you have
enough load capacity in your
vehicle to transport four friends
and your golf bags. In metric units,
the calculation would be: 635
kilograms - (5 x 99 kilograms) -
(5 x 13.5 kilograms) = 635 - 495 -
67.5 = 72.5 kilograms.
*Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You and
one of your friends decide to pick
up cement from the local home
improvement store to finish that
patio you have been planning for
the past two years. Measuring the
inside of the vehicle with the rear
seat folded down, you have room
for twelve 100-pound
(45-kilogram) bags of cement. Do
you have enough load capacity to
transport the cement to your
home? If you and your friend each
weigh 220 pounds (99 kilograms),
the calculation would be: 1400 -
(2 x 220) - (12 x 100) = 1400 - 440
- 1200 = - 240 pounds. No, you do
not have enough cargo capacity
to carry that much weight. In
242
MKZ (CC9) Load Carrying

TOWING A TRAILER
WARNING
Never tow a trailer with an MKZ
Hybrid. This powertrain is not
designed to tow. TRANSPORTING THE
VEHICLE
If you need to have your vehicle
towed, contact a professional towing
service or, if you are a member of a
roadside assistance program, your
roadside assistance service provider. We recommend the use of a wheel lift
and dollies or flatbed equipment to
tow your vehicle. Do not tow with a
slingbelt. Ford Motor Company has
not approved a slingbelt towing
procedure. Vehicle damage may occur
if towed incorrectly, or by any other
means.
Ford Motor Company produces a
towing manual for all authorized tow
truck operators. Have your tow truck
operator refer to this manual for
proper hook-up and towing
procedures for your vehicle.
The front wheels (drive wheels) must
be on a tow dolly when towing your
vehicle from the rear using wheel lift
equipment. This prevents damage to
the transmission.
We recommend placing the rear
wheels on a tow dolly when towing
your vehicle from the front using
wheel lift equipment. This prevents
damage to the rear fascia.
244
MKZ (CC9) TowingE143886

TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
In the event your vehicle becomes
disabled (without access to wheel
dollies, car-hauling trailer, or flatbed
transport vehicle), it can be
flat-towed (all wheels on the ground,
regardless of the
powertrain/transmission
configuration) under the following
conditions:
•
The vehicle is facing forward so
that it is towed in a forward
direction.
• The transmission gear shift lever
is placed in position N. If the
transmission gear shift lever
cannot be moved to position
N, it
may need to be overridden. See
Automatic Transmission
(page
185).
• Maximum speed is 35 mph (56
km/h).
• Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Note: Put your climate control system
in recirculated air mode to prevent
exhaust fumes from entering the
vehicle. See
Climate Control (page
138). Follow these guidelines if you have a
need for recreational (RV) towing. An
example of recreational towing would
be towing your vehicle behind a
motorhome. These guidelines are
designed to ensure that your
transmission is not damaged.
Your vehicle can be towed with all
four wheels on the ground using the
Neutral Tow feature, or with all four
wheels off the ground using a vehicle
transport trailer. If you are using a
vehicle transport trailer, follow the
instruction specified by the equipment
provider.
Neutral Tow
If you tow your vehicle with all four
wheels on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
245
MKZ (CC9) Towing

•
Place the vehicle in Neutral Tow
mode by doing the following:
•Put the ignition in accessory
mode (ignition on, engine off).
See Keyless Starting (page
161).
• Select
Neutral Tow in the
information display.
• When prompted by the
information display, press the
brake pedal and select Neutral
on the transmission. Make sure
the parking brake is off. If done
successfully, Neutral Tow
Engaged
appears in the
display.
• Shut the ignition off. See
Keyless Starting
(page 161).
If the process is completed
successfully, the
N on the
transmission slowly blinks and
"Neutral tow engaged" appears
in the information display.
• Do not exceed 70 mph (113 km/h).
• Start the engine and allow it to run
for one minute at the beginning of
each day. With the engine running
and your foot on the brake, shift
into position
D and then into
position R before shifting back into
position
N.
246
MKZ (CC9) Towing

ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle
Limited Warranty. The service is
available:
•
24-hours, seven days a week.
• for the coverage period listed on
the Roadside Assistance Card
included in your Owner's Manual
portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare
(except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key
replacement cost is the customer's
responsibility).
• fuel delivery — Independent
Service Contractors, if not
prohibited by state, local or
municipal law shall deliver up to
2.0 gallons (7.5L) of gasoline or
5.0 gallons (18.9L) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month
period. •
winch out — available within 100
feet (30.5 meters) of a paved or
county maintained road, no
recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized
dealer within 35 miles (56 km) of
the disablement location or to the
nearest authorized dealer. If a
member requests to be towed to
an authorized dealer more than 35
miles (56 km) from the
disablement location, the member
shall be responsible for any
mileage costs in excess of 35 miles
(56 km).
Trailers shall be covered up to $200
if the disabled eligible vehicle requires
service at the nearest authorized
dealer. If the trailer is disabled, but the
towing vehicle is operational, the
trailer does not qualify for any
roadside services.
Vehicles Sold In The U.S. :
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card
is found in the owner's information
portfolio in the glove compartment.
U.S. Lincoln vehicle customers who
require Roadside Assistance, call
1-800-521-4140.
250
MKZ (CC9) Roadside Emergencies

If you need to arrange roadside
assistance for yourself, Ford Motor
Company will reimburse a reasonable
amount for towing to the nearest
dealership within 35 miles (56 km).
To obtain reimbursement information,
U.S. Lincoln vehicle customers call
1-800-521-4140. Customers will be
asked to submit their original receipts.
Vehicles Sold In Canada :
Getting Roadside Assistance
Canadian customers who require
roadside assistance, call
1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. In Canada,
the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and
benefits may differ from the U.S.
coverage. Please refer to your
Warranty Guide or visit our website at
www.ford.ca for information on
Canadian services and benefits.
Canadian customers who need to
obtain roadside information, call
1-800-665-2006 or visit our website
at www.ford.ca.
HAZARD WARNING
FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge.
There may be insufficient power to
restart your vehicle. The hazard warning button
is located on the instrument
panel. Use it when your
vehicle is creating a safety hazard for
other motorists.
• Press the button to turn on the
hazard warning function, and the
front and rear direction indicators
will flash.
• Press the button again to turn
them off.
JUMP-STARTING THE
VEHICLE WARNINGS
The gases around the battery
can explode if exposed to
flames, sparks, or lit cigarettes. An
explosion could result in injury or
vehicle damage. Batteries contain sulfuric acid
which can burn skin, eyes and
clothing, if contacted. 251
MKZ (CC9) Roadside Emergencies

Protected components
Fuse amp rating
Fuse or relay
number
Not used (spare)
25A 3
1
Not used
-
2
Autowipers
15A 1
3
Blower motor relay
-
4
Power point 3 - Back of console
20A 3
5
Not used
-
6
Powertrain control module - vehicle
power 1
20A
1
7
Powertrain control module - vehicle
power 2
20A
1
8
Powertrain control module relay
-
9
Power point 1 - driver front
20A 3
10
Powertrain control module - vehicle
power 4
15A
2
11
Powertrain control module - vehicle
power 3
15A
2
12
Not used (spare)
10A 2
13
Not used (spare)
10A 2
14
Run/start relay
-
15
Power point 2 - console
20A 3
16
Not used
-
17
Powertrain and hybrid powertrain
control module - keep alive power
10A
1
18
267
MKZ (CC9) Fuses

Power Distribution Box - Bottom There are fuses located on the bottom
of the fuse box. To access the bottom
of the fuse box, do the following:
1. Release the two latches, located
on both sides of the fuse box.
2. Raise the inboard side of the fuse box from the cradle.
3. Move the fuse box toward the center of the engine compartment.
4. Pivot the outboard side of the fuse
box to access the bottom side.
The high-current fuses are coded as
follows:
270
MKZ (CC9) FusesE145983

OPENING AND CLOSING
THE HOOD
1. To open the hood, go inside the
vehicle and pull the hood release
handle located under the
instrument panel.
2. Go to the front of the vehicle and find the secondary release lever,
which is located under the front of
the hood, near the Lincoln badge.
3. Release the hood latch by pushing
the secondary release lever to your
left, toward the passenger side of
the vehicle. 4. Raise the hood. A gas strut will
support the hood.
5. To close the hood, lower the hood and allow it to drop the last 8 to 11
inches (20 to 30 centimeters).
Note: Make sure that the hood is
closed properly.
UNDER HOOD OVERVIEW -
2.0L HYBRID WARNING
The inverter system controller
contains various high-voltage
components that can cause serious
bodily harm or death. The inverter
system controller is not serviceable
and should never be touched, probed,
or tampered with. Note:
Do not attempt to service any
of the high-voltage components or
wiring. For easier identification, the
high-voltage wiring insulation is color
coated orange.
278
MKZ (CC9) MaintenanceE142457