tow LINCOLN MKZ HYBRID 2013 Workshop Manual

GENERAL INFORMATION
Your Ford or Lincoln authorized dealer
has many quality products available
to clean your vehicle and protect its
finishes.
CLEANING PRODUCTS
For best results, use the following
products or products of equivalent
quality:
Motorcraft Bug and Tar Remover
(ZC-42)
Motorcraft Custom Bright Metal
Cleaner (ZC-15)
Motorcraft Detail Wash (ZC-3-A)
Motorcraft Dusting Cloth (ZC-24)
Motorcraft Engine Shampoo and
Degreaser (U.S. only) (ZC-20)
Motorcraft Engine Shampoo (Canada
only) (CXC-66-A)
Motorcraft Multi-Purpose Cleaner
(Canada only) (CXC-101)
Motorcraft Premium Glass Cleaner
(Canada only) (CXC-100)
Motorcraft Premium Quality
Windshield Washer Fluid (Canada
only) [CXC-37-(A, B, D or F)]
Motorcraft Premium Windshield Wash
Concentrates (U.S. only) (ZC-32-A1
or ZC-32-B1)
Motorcraft Professional Strength
Carpet & Upholstery Cleaner (ZC-54)
Motorcraft Spot and Stain Remover
(U.S. only) (ZC-14)
Motorcraft Ultra-Clear Spray Glass
Cleaner (ZC-23)
Motorcraft Vinyl Cleaner (Canada
only) (CXC-93)
Motorcraft Wheel and Tire Cleaner
(ZC-37-A)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool
or lukewarm water and a neutral pH
shampoo, such as Motorcraft® Detail
Wash.
•
Never use strong household
detergents or soap, such as dish
washing or laundry liquid. These
products can discolor and spot
painted surfaces.
• Never wash a vehicle that is “hot
to the touch ” or during exposure
to strong, direct sunlight.
• Dry your vehicle with a chamois or
soft terry cloth towel in order to
eliminate water spotting.
• Immediately remove items such
as gasoline, diesel fuel, bird
droppings and insect deposits
because they can cause damage
to your vehicle ’s paintwork and
trim over time. Use Motorcraft Bug
and Tar Remover.
• Remove any exterior accessories,
such as antennas, before entering
a car wash.
Note: Suntan lotions and insect
repellents can damage any painted
surface; if these substances come in
contact with your vehicle, wash off as
soon as possible.
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MKZ (CC9) Vehicle Care

General Information
WARNING
Failure to follow these guidelines
could result in an increased risk
of loss of vehicle control, injury or
death. Note:
Do not use the kit if a tire has
become severely damaged by driving
the vehicle with a tire that has
insufficient air pressure. Only punctured
areas located within the tire tread can
be sealed with the kit.
Do not attempt to repair punctures
larger than 1.4 inch (6.4 millimeters)
or damage to the tire's sidewall. The
tire may not completely seal.
Loss of air pressure may adversely
affect tire performance. For this
reason:
Note: Do not drive the vehicle above
50 mph (80 km/h).
Note: Do not drive further than 120
miles (200 kilometers). Drive only to
the closest Ford Motor Company
authorized dealer or tire repair shop to
have your tire inspected.
• Drive carefully and avoid abrupt
steering maneuvers.
• Periodically monitor tire inflation
pressure in the affected tire; if the
tire is losing pressure, have the
vehicle towed.
• Read the information in the Tips
for Use of the Kit section to make
sure safe operation of the kit and
your vehicle. Tips for Use of the Kit
Read the following list of tips to
ensure safe operation of the kit:
•
Before operating the kit, make sure
your vehicle is safely off the road
and away from moving traffic. Turn
on the hazard lights.
• Always set the parking brake to
ensure the vehicle doesn't move
unexpectedly.
• Do not remove any foreign objects,
such as nails or screws, from the
tire.
• When using the kit, leave the
engine running (only if the vehicle
is outdoors or in a well-ventilated
area) so the compressor doesn't
drain the vehicle's battery.
• Do not allow the compressor to
operate continuously for more
than 15 minutes; this will help
prevent the compressor from
overheating.
• Never leave the kit unattended
when it is operating.
• Sealant compound contains latex.
Make sure that you use the
non-latex gloves provided to avoid
an allergic reaction.
• Keep the kit away from children.
• Only use the kit when the ambient
temperature is between -22°F
(–30°C) and 158°F (70°C).
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9. When the recommended tire
pressure is reached, turn off the kit
by pressing the on button;
disconnect the kit from the tire
valve and the power point.
Re-install the valve cap on the tire
valve, place the tube cap on the
metal connector, and return the kit
to the stowage area
10. Immediately and cautiously, drive
the vehicle 4 miles (6 kilometers)
to distribute the sealant evenly
inside the tire. Do not exceed 50
mph (80 km/h).
11. After 4 miles (6 kilometers), stop
and check the tire pressure. See
Second stage: Checking tire
pressure.
Note: If you experience any unusual
vibration, ride disturbance or noise
while driving, reduce your speed until
you can safely pull off to the side of the
road to call for roadside assistance.
Note: Do not proceed to the second
stage of this operation.
Second Stage: Checking Tire
Pressure WARNINGS
If you are proceeding from the
First stage: Re–inflating the tire
with sealing compound and air section
and have injected sealant in the tire
and the pressure is below 20 psi (1.4
bar), stop and call roadside
assistance. If tire pressure is above 20
psi (1.4 bar), continue to the next step. The power plug may get hot
after use and should be handled
carefully while unplugging. Check the air pressure of your tires as
follows:
1.
Remove the valve cap from the tire
valve.
2. Unhook the black hose from the side of the compressor and fasten
firmly on the valve stem by turning
clockwise.
3. Push and turn the dial clockwise to the air position. Turn on the kit
by pressing the on button. 4. Adjust the tire to the
recommended inflation pressure
from the tire label located on the
driver's door or door jamb area.
The tire pressure has to be
checked with the compressor in
the OFF position to get the correct
tire pressure reading.
5. Turn the compressor off by pressing the on/off button.
6. Unplug the hoses, re-install the
valve cap on the tire and return the
kit to the stowage area.
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Important: Remember to replace
the wheel valve stems when the
road tires are replaced on your
vehicle
It is recommended that the two
front tires or two rear tires
generally be replaced as a pair.
The tire pressure sensors mounted
in the wheels (originally installed
on your vehicle) are not designed
to be used in aftermarket wheels.
The use of wheels or tires not
recommended by Ford Motor
Company may affect the
operation of your tire pressure
monitoring system.
If the TPMS indicator is flashing,
your TPMS is malfunctioning. Your
replacement tire might be
incompatible with your TPMS, or
some component of the TPMS
may be damaged.
Safety Practices
WARNINGS
If your vehicle is stuck in
snow, mud or sand, do not
rapidly spin the tires; spinning the
tires can tear the tire and cause
an explosion. A tire can explode in
as little as three to five seconds. Do not spin the wheels at
over 35 mph (56 km/h). The
tires may fail and injure a
passenger or bystander. Driving habits have a great deal to
do with your tire mileage and
safety.
•
Observe posted speed limits
• Avoid fast starts, stops and
turns
• Avoid potholes and objects on
the road
• Do not run over curbs or hit the
tire against a curb when
parking
Highway Hazards
No matter how carefully you drive
there ’s always the possibility that
you may eventually have a flat tire
on the highway. Drive slowly to the
closest safe area out of traffic.
This may further damage the flat
tire, but your safety is more
important.
If you feel a sudden vibration or
ride disturbance while driving, or
you suspect your tire or vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If you cannot
detect a cause, have the vehicle
towed to the nearest repair facility
or tire dealer to have the vehicle
inspected.
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MKZ (CC9) Wheels and Tires

PROTECT YOURSELF FROM THE
RISING COST OF VEHICLE REPAIRS
WITH A FORD EXTENDED SERVICE
PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford and Lincoln
owners have discovered the powerful
protection of Ford Extended Service
Plan. It is the only extended service
plan backed by Ford Motor Company,
and provides peace of mind
protection beyond the New Vehicle
Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of
your Ford Extended Service Plan. With
Ford ESP, you minimize your risk for
unexpected repair bills and rising
repair costs.
Up to 500+ Covered Vehicle
Components
There are four Extended Service Plans
with different levels of coverage. Ask
your authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With
over 500 covered components,
this plan is so complete that we
generally only discuss what’ s not
covered.
2. ExtraCARE - Covers 113 components, and includes many
high-tech items.
3. BaseCARE - Covers 84 components. 4. PowertrainCARE - Covers 29
critical components.
Ford Extended Service Plan is honored
by all authorized Ford and Lincoln
dealers in the U.S. and Canada. It is
the only extended service plan
authorized and backed by Ford Motor
Company.
That means you get:
• Reliable, quality service anywhere
you go
• Repairs performed by factory
trained technicians, using Genuine
Ford and Lincoln parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day
covered repairs.
Extended Rental Benefits
If your vehicle is kept overnight for
covered repairs, you are eligible for
rental car coverage, including Bumper
to Bumper warranty repairs, or Field
Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and
battery jump starts
• Out of fuel and lock-out assistance
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MKZ (CC9) Ford Extended Service Plan (ESP)

Name (PLEASE PRINT)
APT.#
ADDRESS
ZIP
STATE
CITY
E-MAIL
SERVICE PLANS (CANADA
ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service
Plan is the only service contract
backed by Ford Motor Company of
Canada, Limited. Depending on the
plan you purchase, Ford Extended
Service Plan provides benefits such
as:
• Rental reimbursement
• Coverage for certain maintenance
and wear items
• Protection against repair costs
after your New Vehicle Limited
Warranty Coverage expires
• Roadside Assistance benefits
There are several Ford Extended
Service Plans available in various time,
distance and deductible
combinations. Each plan is tailored to
fit your own driving needs, including
reimbursement for towing and rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States,
provided by a network of participating
authorized Ford Motor Company
dealers. The Lincoln Maintenance
Protection Plan is honored at
authorized Lincoln dealers.
Note:
Repairs performed outside of
Canada and the United States are not
eligible for Ford Extended Service Plan
coverage.
This information is subject to change.
For more information, visit your local
Ford of Canada dealer or www.ford.ca
to find the Ford Extended Service Plan
that is right for you.
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MKZ (CC9) Ford Extended Service Plan (ESP)

Sirius Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the
antenna clear of snow and ice build-up and keep
luggage and other materials as far away from the
antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels,
freeway overpasses, parking garages, dense tree
foliage and thunderstorms can interfere with your
reception.
Terrain
When you pass a ground-based broadcast-
repeating tower, a stronger signal may overtake a
weaker one and the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate
the interference and the audio system may mute.
Satellite radio signal
interference Troubleshooting tips
Action
Cause
Radio display
No action required. This
message should disap-
pear shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring...
If this message does not
clear shortly, or with an
ignition key cycle, your
receiver may have a fault.
See an authorized dealer
for service.
There is an internal
module or system failure
present.
Sat Fault/Sirius System
Failure.
Tune to another channel
or choose another preset.
The channel is no longer
available.
Invalid Channel.
Contact Sirius at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does
not include this channel.
Unsubscribed Channel.
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MKZ (CC9) MyLincoln Touch
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Troubleshooting tips
Action
Cause
Radio display
The signal is blocked.
When you move into an
open area, the signal
should return.
The signal is lost from
the Sirius satellite or
Sirius tower to your
vehicle antenna.
No Signal.
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating.
Contact Sirius at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is
no longer available.
Call Sirius
1-888-539-7474.
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are
either skipped or locked.
None found. Check
Channel Guide.
No action required.
Sirius has updated the
channels available for
your vehicle.
Subscription Updated.
Sirius Satellite Radio Voice
Commands If you are listening to Sirius
satellite radio, press the voice
button on the steering wheel
controls. When prompted, say any of
the following commands.
If you are not listening to Sirius
satellite radio, press the voice button
and, after the tone, say "Sirius", then
any of the following commands. "SIRIUS"
"" "Preset <#>" "SAT"
"SAT preset <#>" "SAT 1"
"SAT 1 Preset <#>" "SAT 2"
"SAT 2 preset <#>" "SAT 3"
"SAT 3 preset <#>"
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MKZ (CC9) MyLincoln Touch
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Power
Motor-to-wheel flow shows the direction of power flow between
the wheels and the electric motor.
A
Electric Motor
represents the hybrid electric motor. The higher the
motor power is, the larger the circle around this node. Any time the
vehicle is ready to be driven, the motor node illuminates.
B
Battery-to-motor flow 1
shows the direction of power flow between
the high-voltage battery and the electric motor. Flow toward the motor
indicates the battery is providing power to accelerate the vehicle
(discharging the battery). Flow toward the battery indicates the electric
motor is providing power to the battery (charging the battery).
C
Other 2
includes all power usage from the low voltage accessories such
as the climate control fan, headlights and heated seats. The higher
the power usage is from these accessories, the larger the circle around
the node. This node illuminates anytime the vehicle is on since there
is always some low level power in use.
D
Climate 2,3
includes the power usage from the high-voltage climate
control components such as the electric A/C compressor. The higher
the power usage is from these components, the larger the circle around
this node.
E
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MKZ (CC9) MyLincoln Touch
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G
FDE
BC
HJLKI
E163015
M

Traffic Preferences
Avoid Traffic Problems
Choose how you want the system to
handle traffic problems along your
route.
•
Automatic: Have the system
reroute you to avoid traffic
incidents that develop and impact
the current route. The system does
not provide a traffic alert
notification.
• Manual:
Have the system always
provide a traffic alert notification
for traffic incidents along the
planned route. You have a choice
to accept or ignore the notification
before making the route deviation.
Traffic Alert Notification
Have the system display traffic alert
notifications.
Other traffic alert features allows you
to turn on certain, or all, traffic icons
on the map such as road work,
incident, accidents and closed roads.
Scroll down to view all the different
types of alerts. Turn these features
ON
or OFF.
Avoid Areas
Choose areas which you want the
system to avoid when calculating a
route for you. Press
Add to program an entry. Once
you make a selection, the system tries
to avoid the area(s) if possible for all
routes. To delete a selection, choose
the listing on the screen. When the
screen changes to Avoid Areas Edit,
you can press
Delete at the bottom
right of the screen.
Map Mode
Press the green bar in the upper right
area of the touchscreen to view map
mode. Map mode shows advanced
viewing comprised of both 2D city
maps as well as 3D landmarks (when
available).
2D city maps show detailed outlines
of buildings, visible land use and land
elements and detailed railway
infrastructure for the most essential
cities around the globe. These maps
also contain features, such as town
blocks, building footprints, and
railways.
3D landmarks appear as clear, visible
objects that are typically recognizable
and have a certain tourist value. The
3D landmarks appear in 3D map mode
only. Coverage varies, and improves
with updated map releases.
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MKZ (CC9) MyLincoln Touch
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