LINCOLN NAUTILUS 2023 Owners Manual

Other Maintenance Items 1
Replace the cabin air filter.Every 20,000 mi(32,000 km)
Replace the engine air filter.Every 30,000 mi(48,000 km)
Replace the spark plugs.Every 100,000 mi(160,000 km)Inspect the accessory drive belt or belts. 2
Change the automatic transmission fluid.Every 150,000 mi(240,000 km)Replace the accessory drive belt or belts. 3
Change the engine coolant. 4At 200,000 mi(320,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and filter change. Do not exceed the designated distance
for the interval.2 After initial inspection, inspect every other oil change until replaced.3 If not replaced within the last 100,000 mi (160,000 km).4 Initial replacement at 10 years or 200,000 mi (320,000 km), then every five years or 100,000 mi (160,000 km).
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Brake Fluid Maintenance1
Change the brake fluid.2Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for the interval.2 Brake fluid servicing requires special equipment available at your authorized dealer.
SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated. Ifyou operate your vehicle occasionally underany of these conditions, it is not necessaryto perform the extra maintenance. Forspecific recommendations, see yourdealership service advisor or technician.
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Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information display and perform services listed in the NormalScheduled Maintenance chart.As required
Inspect rear axle and U-joints (AWD only).Inspect frequently, serviceas requiredInspect half-shaft boots.
See axle maintenance items under Exceptions.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
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Extensive idling or low-speed driving for long distances, as in heavy commercial use
Change engine oil and filter as indicated by the information display and perform services listed in the NormalScheduled Maintenance chart.As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
Extended Hot and Cold climate operation
Change engine oil and filter.*Every 5,000 mi (8,000 km)
*Hot Climates only
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Operating in off-road (unpaved, sandy, dusty) and Mountainous conditions
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter.*Every 5,000 mi (8,000 km)or 6 months
Perform multi-point inspection.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
*Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Resetting the Intelligent Oil Life Monitor (page 348).
Exceptions
There are several exceptions to the NormalSchedule:
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Axle and PTU maintenance: The PowerTransfer Unit (PTU) and rear axle (AWD only)in your vehicle does not require any normalscheduled maintenance. The PTU lubricantmay be more likely to require a fluid changeif the vehicle has extended periods ofextreme or severe duty cycle driving.Changing or checking the PTU lubricant isnot necessary unless the unit has beensubmerged in water, shows sign of leakage.Contact your authorized dealer for service.
California fuel filter replacement: If youregister your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. We however, urge you to have allrecommended maintenance servicesperformed at the specified intervals and torecord all vehicle service.
Engine air filter and cabin air filterreplacement: The life of the engine air filterand cabin air filter is dependent on exposureto dusty and dirty conditions. Vehiclesoperated in these conditions require frequentinspection and replacement of the engineair filter and cabin air filter.
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ROLLOVER WARNING
WARNING: Utility vehicles have asignificantly higher rollover rate than othertypes of vehicles.
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
WARNING: In a rollover crash, anunbelted person is significantly more likelyto die than a person wearing a seatbelt.
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheel drivevehicle may accelerate better than atwo-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always drive ata safe speed.
Utility vehicles and trucks handle differentlythan passenger cars in the various drivingconditions that are encountered on streets,highways and off-road. Utility vehicles andtrucks are not designed for cornering atspeeds as high as passenger cars any morethan low-slung sports cars are designed toperform satisfactorily under off-roadconditions.
THE BETTER BUSINESS BUREAU
AUTO LINE PROGRAM
Your satisfaction is important to Ford MotorCompany and to your dealer. If a warrantyconcern has not been resolved using thethree-step procedure outlined earlier in thischapter in the Getting the Services you needsection, you may be eligible to participate inthe BBB AUTO LINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration. Duringmediation, a representative of the BBB willcontact both you and Ford Motor Companyto explore options for settlement of the claim.If an agreement is not reached duringmediation or you do not want to participatein mediation, and if your claim is eligible, youmay participate in the arbitration process. Anarbitration hearing will be scheduled so thatyou can present your case in an informalsetting before an impartial person. Thearbitrator considers the testimony providedand makes a decision after the hearing.
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Disputes submitted to the BBB AUTO LINEprogram are usually decided within 40 daysafter you file your claim with the BBB. Youare not bound by the decision, and mayreject the decision and proceed to courtwhere all findings of the BBB Auto Linedispute, and decision, are admissible in thecourt action. Should you choose to acceptthe BBB AUTO LINE decision, Ford is thenbound by the decision, and must comply withthe decision within 30 days of receipt of youracceptance letter.
BBB AUTO LINE Application: Using theinformation that follows, call or write torequest a program application. You will beasked for your name and address, generalinformation about your new vehicle,information about your warranty concerns,and any steps you have already taken to tryto resolve them. A Customer Claim Form willbe mailed that needs to be completed,signed and returned to the BBB along withproof of ownership. Upon receipt, the BBBreviews the claim for eligibility under theProgram Summary Guidelines.
You can get more information by callingBBB AUTO LINE at 1-800-955-5100, orwriting to:
BBB AUTO LINE a Division of BBB NationalPrograms, Inc.1676 International Drive, Suite 550McLean, VA 22102
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Center at1-800-392-3673.
For additional information, refer to the BetterBusiness Bureau website.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
THE MEDIATION AND
ARBITRATION PROGRAM
For vehicles delivered to authorizedCanadian dealers. In those cases where youcontinue to feel that the efforts by Ford ofCanada and the authorized dealer to resolvea factory-related vehicle service concernhave been unsatisfactory, Ford of Canadaparticipates in an impartial third partymediation/arbitration program administeredby the Canadian Motor Vehicle ArbitrationPlan (CAMVAP).
The CAMVAP program is a straightforwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
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In the CAMVAP program, impartial third-partyarbitrators conduct hearings at mutuallyconvenient times and places in an informalenvironment. These impartial arbitratorsreview the positions of the parties, makedecisions and, when appropriate, renderawards to resolve disputes. CAMVAPdecisions are fast, fair, and final as thearbitrator’s award is binding on both you andFord of Canada.
CAMVAP services are available in allCanadian territories and provinces. For moreinformation, without charge or obligation, callyour CAMVAP Provincial Administratordirectly at 1-800-207-0685 or visitwww.camvap.ca.
ORDERING A CANADIAN FRENCH
OWNER'S MANUAL
You can obtain a French owner's manualfrom an authorized dealer or by contactingHelm, LLC at:
HELM, LLC47911 Halyard Drive, Suite 200Plymouth, Michigan 48170Attention: Customer Service
Call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
For additional information, visitwww.helminc.com.
REPORTING SAFETY DEFECTS IN
THE UNITED STATES
If you believe that your vehicle has adefect which could cause a crash orcould cause injury or death, you shouldimmediately inform the NationalHighway Traffic Safety Administration(NHTSA) in addition to notifying FordMotor Company.
If NHTSA receives similar complaints, itmay open an investigation, and if it findsthat a safety defect exists in a group ofvehicles, it may order a recall andremedy campaign. However, NHTSAcannot become involved in individualproblems between you, your dealer, orFord Motor Company.
To contact NHTSA, you may call theVehicle Safety Hotline toll-free at1-888-327-4236 (TTY: 1-800-424-9153);go to www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other informationabout motor vehicle safety from
www.safercar.gov.
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REPORTING SAFETY DEFECTS IN
CANADA
If you believe that your vehicle has a defect
which could cause a crash or could causeinjury or death, you should immediatelyinform Transport Canada and Ford ofCanada.
Transport Canada Contact Information
http://tc.canada.ca/recallsWebsite (English)
http://tc.canada.ca/rappelsWebsite (French)
1-800-333-0510Phone
Lincoln of Canada Contact Information
www.LincolnCanada.comWebsite
1-800-387-9333Phone
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