towing LINCOLN NAVIGATOR 2004 User Guide

Trailer hitch cover
Your vehicle is equipped with a removable trailer hitch trim cover. To
remove the trim cover:
1. Loosen the two push pins in the
bottom of the cover by turning them
counterclockwise with a flathead
screwdriver or similar object.
2. To reinstall the cover, insert the
three plastic tabs into their slots (as
shown in the illustration) and push
the cover up into the bumper trim.
3. Hold the cover against the bumper trim and reinstall the two screws.
Preparing to tow
Use the proper equipment for towing a trailer and make sure it is
properly attached to your vehicle. See your dealer or a reliable trailer
dealer if you require assistance.
Hitches
Do not use hitches that clamp onto the vehicle ’ s bumper or attach to the
axle. You must distribute the load in your trailer so that 10% – 15% of the
total weight of the trailer is on the tongue.
Load equalizing hitch
When hooking up a trailer using a load equalizing hitch, always use the
following procedure:
1. Park the unloaded vehicle on a level surface. With the ignition in the
ON position, apply the brake and place the gearshift lever in
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Driving while you tow
When towing a trailer:
• Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
• Consult your local motor vehicle speed regulations for towing a trailer.
• To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling. (For additional information, refer to the
Understanding the positions of the 4 – speed automatic
transmission section in this chapter.
• Anticipate stops and brake gradually.
• Do not exceed the GCWR rating or transmission damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
Trailer towing tips
• Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
• Allow more distance for stopping with a trailer attached.
• If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
• The trailer tongue weight should be 10 – 15% of the loaded trailer
weight.
• After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
• To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
• Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer ’ s wheels.
Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
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When backing down a ramp during boat launching or retrieval:
• do not allow the static water level to rise above the bottom edge of
the rear bumper.
• do not allow waves to break higher than 15 cm (6 inches) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
• causing internal damage to the components.
• affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
RECREATIONAL TOWING (ALL WHEELS ON THE GROUND)
An example of recreational towing would be towing your vehicle behind
a motorhome. Follow these guidelines if you have the need for
recreational towing your vehicle with all four wheels on the ground.
These guidelines are designed to ensure that your transmission is not
damaged.
2WD vehicles (with automatic transmissions):
• Place the transmission in N (Neutral)
• Maximum speed is 56 km (35 mph)
• Maximum distance is 80 km (50 miles)
If a distance of 80 km (50 miles) or a speed of 56 km (35 mph) must be
exceeded, the drive shaft will have to be removed before the vehicle is
towed.
Ford recommends the driveshaft be removed/installed only by a qualified
technician. See your local dealer for driveshaft removal/installation.
Improper removal/installation of the driveshaft can cause
transmission fluid loss, damage to the driveshaft and internal
transmission components.
Vehicles equipped with Control Trac four-wheel drive system:
Vehicles equipped with the Control Trac four-wheel drive system cannot
be towed with any wheels on the ground. See your local dealer if you
must flat-tow a vehicle equipped with the Control Trac four-wheel drive
system.
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24 – hours, seven days a week
• for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
• changing a flat tire
• jump-starts
• lock-out assistance
• limited fuel delivery
• towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
• coverage period
• exact fuel amounts
• towing of your disabled vehicle
• emergency travel expense reimbursement
• travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1 – 800 – 241 – 3673; Lincoln vehicle customers call 1 – 800 – 521 – 4140.
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Roadside Emergencies
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On vehicles equipped with Air Suspension, turn OFF the Air
Suspension switch prior to jacking, hoisting or towing your
vehicle.
Refer to the instruction sheet (located in the rear floor compartment
behind the 3rd row seat with the jack tray tools assembly kit) for
detailed tire change instructions.
1. Park on a level surface, activate
hazard flashers and set the parking
brake.
2. Place gearshift lever in P (Park),
turn engine OFF and block the
diagonally opposite wheel. (If
changing the tire on a grade, block
the diagonally opposite wheel on the
downward side of the grade.)
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• Never use the front or rear
differential as a jacking point.
To lessen the risk of personal injury, do not put any part of your
body under the vehicle while changing a tire. Do not start the
engine when your vehicle is on the jack. The jack is only meant for
changing the tire.
6. Remove the lug nuts with the lug wrench.
7. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts until the wheel is snug against the
hub. Do not fully tighten the lug nuts until the wheel has been lowered.
8. Lower the wheel by turning the jack handle counterclockwise.
9. Remove the jack and fully tighten
the lug nuts in the order shown and
reinstall the wheel cover.
10. Unblock the wheels.
11. Put flat tire, jack, lug wrench
and tools away. Make sure the jack
is fastened securely so it does not
rattle when you drive.
12. Turn on the air suspension
switch (if equipped).
Stowing the spare tire
1. Lay the tire on the ground, near the rear of the vehicle, with the valve
stem side facing up.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure. Also, wrecker towing the vehicle
by the front frame-mounted tow hooks is not recommended or advised.
The air suspension control and the ignition must be turned off
before being towed. Refer to Air suspension in the Driving
chapter.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground (without dollies) and the rear wheels off the ground.
On 4x4 vehicles, it is recommended that your vehicle be towed with a
wheel lift and dollies or flatbed equipment with all the wheels off the
ground.
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If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
With a disabled vehicle (without access to wheel dollies, car hauling
trailer or flatbed transport vehicle) your vehicle can be towed (all wheels
on the ground) under the following conditions:
Special Conditions:
• Release the parking brake.
• Turn the air suspension control to OFF.
• Turn the ignition to the OFF/UNLOCKED position.
• Place the transmission in N (Neutral).
If the vehicle ’ s battery is discharged, refer to Automatic transmission
operation in the Driving chapter for directions on how to move the
gearshift lever out of the P (Park) position, for proper towing.
• Do not exceed a distance of 80 km (50 miles).
• Do not exceed 56 km/h (35 mph) vehicle speed.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
• Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
• Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
• an independent, third-party arbitration program for warranty disputes.
• available free to owners and lessees of qualifying Ford Motor Company
vehicles.
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Habits
• Smooth, moderate operation can yield up to 10% savings in fuel.
• Steady speeds without stopping will usually give the best fuel
economy.
• Idling for long periods of time (greater than one minute) may waste
fuel.
• Anticipate stopping; slowing down may eliminate the need to stop.
• Sudden or hard accelerations may reduce fuel economy.
• Slow down gradually.
• Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15%
less fuel than traveling at 105 km/h [65 mph]).
• Revving the engine before turning it off may reduce fuel economy.
• Using the air conditioner or defroster may reduce fuel economy.
• You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
• Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
• Resting your foot on the brake pedal while driving may reduce fuel
economy.
• Combine errands and minimize stop-and-go driving.
Maintenance
• Keep tires properly inflated and use only recommended size.
• Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
• Use recommended engine oil. Refer to Lubricant specifications in
this chapter.
• Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
• Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
• Carrying unnecessary weight may reduce fuel economy (as much as
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
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