service MERCEDES-BENZ A-CLASS HATCHBACK 2018 User Guide

to
product liability. Forth is, the manufacturer
re qu ires tech nical da tafrom vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet as part of repair or maintenance
wo rk.
Depending on the selected equipment, you can
import your ow n da tainto vehicle con venience
and inf otainment functions.
This includes, forex ample:
R multimedia data, such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of Internet services
This data can be sa ved locally in theve hicle or it
is located on a device which you ha veconnected
to theve hicle (e.g. a smartphone, USB flash
drive or MP3 pla yer). If this data is stored in the
ve hicle, you can dele teit at any time. This data
can only be transmitted tothird parties upon yo
ur requ est with particular rega rd tothe scope
of use of online services according to your selec‐
te d settings.
Yo u can store or change con venience settings/
individualisations in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
R settings of the seat positions
R suspension and climate control settings
R customisations such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth is by
means of the control elements integrated in the
ve hicle. Images and audio from the smartphone
can be output via the multimedia sy stem. Cer‐
ta in information is simultaneously transfer redto
yo ur smartphone.
Depending on the type of integration, this can
include:
R general vehicle data
R position data This allo
wsyouto use selected apps on your
smartphone, such as navigation or music play‐
bac k.There is no fur ther interaction between the
smartphone and theve hicle; in particular, vehi‐
cle data is not directly accessible. Which type of
fur ther data processing occurs is de term ined by
th e pr ovider of the specific app used. Which set‐
tings you can make, if an y,depends on the spe‐
cific app and the operating sy stem of your
smartphone. Online services
Wire
less network connection
If yo ur vehicle has a wireless network connec‐
tion, it enables data tobe exc hanged between
yo ur vehicle and additional sy stems. The wire‐
less network connection is enabled via theve hi‐
cle's transmission and reception unit or via con‐
nected mobile end devices (e.g. sma rtphones).
Online functions can be used via the wireless
network connection. This includes online serv‐
ices and applications/apps pr ovided bythe man‐
ufacturer or other pr oviders. 28
General no tes

Manufacturer's services
Re
garding online services of the manufacturer,
th e individual functions are described bythe
manufacturer in a suita ble place (e.g. Owner's
Manual, website of the manufacturer) along with
th ere leva nt da taprotection information. Per‐
sonal data may be used forth e pr ovision of
online services. Data is exch anged via a secure
connection, e.g. the manufacturer's designated
IT sy stems. Personal data is collected, pro‐
cessed and used via the pr ovision of services
exc lusively on the basis of legal permissions or
with prior consent.
The services and functions (sometimes subject
to afe e) can usually be activated or deactivated.
In some cases, this also applies tothe entire
ve hicle's data connection. This excludes, in par‐
ticular, legally prescribed functions and services.
Third pa rty services
If it is possible touse online services from other
pr ov iders, these services are subject tothe data
pr otection and term s of use of there sponsible
pr ov ider. The manufacturer has no influence on
th e conte ntexc hanged. Please enquire,
therefore, about the type, scope
and purpose of the collection and use of per‐
sonal data as part of third party services from
th eir respective pr ovider. Copyright
Information on free and open-source software
licences foryo ur vehicle's software can be found
on the data storage medium in your vehicle
document wallet and on the Internet toget her
with updates at:
http://www.mercedes-benz.com/opensource General no
tes29

%
You can obtain fur ther information on the
cor rect child restra int sy stem at any
Mercedes-Benz Service Centre. Child saf
ety loc ks Ac
tivating/deactivating the child saf ety lock
fo r the rear doors &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If yo u lea vechildren unat tended in theve hi‐
cle, they may be able toset theve hicle in
motion, forex ample by:
R releasing the parking brake.
R shifting the automatic transmission out of
park position jor shifting manual trans‐
mission into idle position.
R starting the engine.
In addition, they may operate vehicle equip‐
ment and become trapped. #
Never lea vechildren and animals unat‐
te nded in theve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle.
This also applies tothe digital vehicle
ke y if the "Digital Vehicle Key" function
is activated via Mercedes me connect. &
WARNING Risk offata l injury due to
ex posure toextreme heat or cold in the
ve hicle
If people –particularly children – are exposed
to extreme temp eratures over an extended
pe riod of time, there is a risk of serious or
ev en fata l injury! #
Never lea veanyone – pa rticularly chil‐
dren – unat tended in theve hicle. #
Never lea veanimals in theve hicle unat‐
te nded. &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are tra velling in theve hicle, they
could:
R open doo rs,th ereby endangering other
persons or road users.
R get out of theve hicle and be hit by
oncoming traf fic.
R ope rate ve hicle equipment and become
trapped, forex ample. #
Alw ays activate thech ild saf ety loc ks
ins talled if children are tra velling in the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle.
This also applies tothe Digital Vehicle
Ke y if the "Digital Vehicle Key" function
is activated via Mercedes me connect. 62
Occupant saf ety

Information about suitable mobile phones
can be obtained from your Mercedes-Benz
service centre or at http://www.mercedes-
benz.com/connect.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
% The function is only available in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
% Protective cases around the mobile phone
can impair thera nge of functions.
If th eve hicle has been par kedfo r longer than
two weeks, the NFC aerial in the door handle is
deactivated. #
Pull the door handle.
The NFC aerial is activated. #
Touch the door handle on the driver's door in
th e area where NFC aerial 1is located with
th e part of the Digital Vehicle Key where the
NFC aerial is located.
The vehicle is loc ked or unloc ked alternately.
If yo u lose your Digital Vehicle Key,deactivate
th e "Digital Vehicle Key" service in Mercedes me
connect via http://www.mercedes.m e. Locking/unlocking
theve hicle with KEY‐
LESS-GO Re
quirements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door at which the
door handle is used are closed. Opening and closing
71

Overview of climate control sy
stems Note
s on climate control An interior air
filter must alw ays be used so that
th e air conditioning sy stem, pollution le vel moni‐
to ring and the air filtering function workcor‐
re ctly. Ma kesure that thefilter is ins talled cor‐
re ctly and thefilter housing in the engine com‐
partment is closed cor rectly using the cap and
alw ays tightly sealed when in operation. Use fil‐
te rs recommended and appr ovedby Mercedes-
Benz. Alw ays ha veservice workcar ried out at a
qu alified specialist workshop. THERMATIC control panel
overview The indicator lamps in
the buttons Ã,¬,
¤, g,¿and& indicate that the
cor responding function is activated. 1
w Setsthete mp erature
2 Vehicles with a stationary heater on ly:t
calls upthe air conditioning menu
3 H Setsthe air flow or switches off climate
control
4 Ã Sets climate control toautomatic
mode (→ page143)
5 ¬ Defrosts the windscreen
6 ¤ Switches there ar wind owheater on or
off
7 g Switches air-recirculation mode on or
off (→ page144)
8 ¿ Switches the A/C function on or off
(→ page 142) 9
Vehicles with a stationary heater on ly:&
swit ches thest ationary heater on or off
(→ page 145)
A _ Setsthe air distribution THERMOTRONIC control panel
overview The indicator lamps in
the buttons Ã,¬,
¤, g,Á,0and& indicate that
th e cor responding function is activated. Climate
control 141

Yo
u can swit choff the engine while driving by
pressing button 1for about thre e seconds or
by pressing button 1thre e times within a sec‐
ond. Be sure toobser vethe saf ety no tes under
"Driving tips".
St arting theve hicle with a Digital Vehicle
Key
Re quirements:
R one of thefo llowing versions of the Digital
Ve hicle Key is available:
- suitable mobile phone
- Digital Vehicle Keyst icker
R theve hicle is equipped with the "Digital Vehi‐
cle Key" function.
R the "Digital Vehicle Key" function is activated
via Mercedes me connec t:http://
www.mercedes.me.
R the mobile phone is suf ficiently charge d.
% You can check the suitability of your mobile
phone byentering the phone number at
http://www.mercedes.me. Information about suitable mobile phones
can be obtained from
your Mercedes-Benz
service centre or at http://www.mercedes-
benz.com/connect.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
% The function is only available in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
% Protective cases around the mobile phone
can impair thera nge of functions. Using the Digital
Vehicle Keyfo r the first
time #
Deactivate theke y2 (→page 66). #
Place key2 in mar ked space 3onthe
symbol 4. #
Place the mobile phone or Digital Vehicle Key
st icke r in the mar ked space 1. Driving and parking
15 3

#
Dep ress the brake pedal and start theve hicle
using thest art/ stop button.
Any fur ther starts with th e DigitalVehicle
Key
The key is not needed for any fur ther starts. #
Place the mobile phone or Digital Vehicle Key
st icke r in the mar ked space 1. #
Depress the brake pedal and start theve hicle
using thest art/ stop button.
The "Digital Vehicle Key" service can be deacti‐
va ted in Mercedes me connect at http://
www.mercedes.me. The function is then deacti‐
va ted in the mobile phone via an online connec‐
tion. If connection tothe Internet is not possible,
e.g. af terth e mobile phone or the Digital Vehicle
Ke yst icke r has been stolen, theke y function can
be deacti vated at a Mercedes-Benz service
centre.
St arting theve hicle in emer gency operation
mode
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
message appears in the multifunction displa y,yo
u can start theve hicle in emer gency operation
mode. Ma
rked space (e xample with cup holder without
co ver) #
Open the co ver of mar ked space 2if neces‐
sar y. #
Make sure that mar ked space 2is em pty. #
Remo vekey1 from theke yring. #
Place key1 in mar ked space 2onthe
symbol 3.
The vehicle will start af ter a short time.
If yo ure mo vekey1 from mar ked space 2
th e engine continues running. For fur ther
engine starts ho wever,ke y1 must be loca‐
te d in mar ked space 2on symbol 3during
th e entire journe y. #
Have theke y1 checked at a qualified spe‐
cialist workshop.
If th eve hicle does not star t: #
place key1 in mar ked space 2and lea ve
it th ere. #
Vehicles with manual transmission:
depress the clutch pedal. #
Depress the brake pedal and start theve hicle
using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. 15 4
Driving and pa rking

St
arting theve hicle via Remo teOnline serv‐
ices Cooling or heating
theve hicle interior before
commencing your journey
% This function is not available in all countries.
If yo ustart theve hicle via your smartphone, the
pr ev iously selec ted air conditioning adjustment
is active.
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently filled.
R thest ar ter battery is suf ficiently charge d.
% You can also set thete mp erature with your
smartphone. In form ation on Mercedes me
connect and other services: http://
www.mercedes.me
This function is not available for all models. Charging
the bat tery before commencing
yo ur journey
R Ifth eve hicle battery is discharged, you
re cei vea message on your smartphone.
R You can then start theve hicle with the
smartphone tocharge the batter y.
R The vehicle is automatically switched off
af te rte n minu tes.
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently filled. St
arting theve hicle &
WARNING Risk of crushing or entrap‐
ment due tounin tentional starting of the
engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during
service or maintenance work. #
Alw ays secure the engine against unin‐
te ntional starting before car rying out
maintenance or repair work. Re
quirements:
R park position jis selected.
R the anti- theft alarm sy stem is not activated.
R the panic alarm is not activated.
R the hazard warning lights are switched off.
R the bonn etis closed.
R the doors are closed and loc ked.
R the windo wsand sliding sun roof are closed. #
Start theve hicle using the smartphone: Driving and parking
15 5

4
Tyre pressure table
5 QR code forre scue card #
Press on the back area of fuel filler flap 1. #
Turn the fuel filler cap anti-clockwise and
re mo veit. #
Insert the fuel filler cap into brac ket2. #
Comp lete ly inse rtthe pump nozzle into the
ta nk filler nec k,hook in place and refuel. #
Only fill th e fuel tank until the pump nozzle
switches off.
% Vehicles with a diesel engine: theta nk
fi ller neck is designed forre fuelling at diesel
fi lling pumps.
% Vehicles with a diesel engine: whenthe
fuel tank is compl etely em pty, top up with at
least 5 litres of diesel.
% Vehicles with a diesel engine: use afiller
neck with a lar gediame terfo rve hicles with
a diesel engine when topping up fuel from a
fuel can. Otherwise, thefiller neck cannot
slide into theta nk. #
Replace the cap on thefiller neck and turn
clockwise until it engages audibl y. #
Close the fuel filler flap. Ad
Blue ®
(diesel engine vehicles only) Note
s onrefilling AdBlue ®
* NOTEWhen you open theAd Blue ®
tank,
small amounts of ammonia vapour may
escape. #
Only fill th eAd Blue ®
tank in well-venti‐
lated areas. #
Do not let AdBlue ®
come into contact
wi th skin, eyes or clo thes. #
Keep AdBlue ®
aw ay from children. *
NOTEDo not ingest AdBlue ®
. If
Ad Blue ®
is swallo wed: #
Immediately rinse out your mouth thor‐
oughl y. #
Drink plenty of water. #
Seek medical attention immediately. Obser
vethe no tes on operating fluids
(→ page 485).
Ad Blue ®
is a wate r-soluble fluid forth e NOx
ex haust gas af tertre atment of diesel engines. In
order forth eex haust gas af tertre atment tofunc‐
tion proper ly, only use AdBlue ®
in acco rdance
with ISO 22 241.
Ad Blue ®
is ch aracterised bythefo llowing:
R non-t oxic
R colourless and odourless
R non-flammable
Ad Blue ®
is available here:
R AdBlue ®
may be topped up byfast service at
a qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
R AdBlue ®
is available at many filling stations
from AdBlue ®
filling pumps. 17 2
Driving and pa rking

R
Alternati vely, AdBlue ®
is available at qualified
specialist workshops, e.g. Mercedes-Benz
Service Centres, and at many filling stations
in Ad Blue ®
re fill canis ters or AdBlue ®
re fill
bottles.
% Ensure the connection between there fill
con tainer and vehicle filler neck does not
drip.
To pping up AdBlue ®
* NOTEEngine dama gedue toAd Blue ®
being in the fuel #
AdBlue ®
must not be used tofill the
fuel tank. #
Only use AdBlue ®
to fill th eAd Blue ®
ta nk. #
Do not overfill theAd Blue ®
tank. *
NO
TEContamination of theve hicle inte‐
ri or due toAd Blue ®
lea kage #
Afterto pping up, carefully close the
Ad Blue ®
re fill con tainer. #
Avoid car rying AdBlue ®
re fill con tainers
permanently in theve hicle. Re
quirements:
R The vehicle is unloc ked.
The following messages appear in order in the
multifunction display when theAd Blue ®
tank
requ iresrefilling:
R Refill AdBlue See Owner’s Manual . The
Ad Blue ®
tank is down tothere ser veleve l.
R Refill AdBlue No start in XXX miles. You can
on ly drive theve hicle over the dis tance
shown. Refill Ad Blue ®
as soon as possible.
R Top up AdBlue Perf. reduced: XXX km/h No
start in XXX km You can on lydrive theve hi‐
cle at the speed shown and overth e dis tance
shown. Refill Ad Blue ®
as soon as possible. R
Refill AdBlue Eng. start not possible. The
vehicle can no longer be star ted.
Yo u can see theAd Blue ®
ra nge and le vel in the
multifunction display (→ page 254).
% The AdBlue ®
ra nge shown depends strongly
on the driving style and operating condi‐
tions. The actual range can therefore deviate
from the calculated range. Driving and pa
rking 17 3