transmission MERCEDES-BENZ A-CLASS HATCHBACK 2018 Repair Manual

Display messages
Possible causes/consequences and M
MSolutions
To shift out of P or N,
depress brake and start
engine #
Depress the brake pedal. #
Start the engine.
Apply brake to deselect
Park (P) position *
Yo u ha veattem ptedto shift the transmission out of position jand into ano ther transmission position. #
Depress the brake pedal.
Without changing gear,
consult workshop *T
he transmission is malfunctioning. The transmission position can no longer be shif ted. #
When the transmission is in position h, consult aqualified specialist workshop and do not change the trans‐
mission position. #
For all other transmission positions, park theve hicle safely. #
Consult a qualified specialist workshop.
Parking lock malfunct.
Apply parking brake *T
he transmission is malfunctioning. The parking lock cannot be engaged. #
Park theve hicle safely. #
Use the electric parking brake tosecure theve hicle against rolling away.
Reversing not poss. Con-
sult workshop *T
he transmission is malfunctioning. Reversege ar can no lon ger be engaged. #
Consult a qualified specialist workshop.
Depress clutch fully to
start engine *Y
ou ha veattem ptedto start the engine without depressing the clutch pedal. #
Depress the clutch pedal and then start the engine.
The engine has stalled while theve hicle was pulling away, e.g. because the clutch pedal wasre leased tooqu ickl y. 538
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Depress the clutch pedal again.
The engine starts automaticall y. #
Slowly release the clutch pedal topull away.
N permanently active Risk
of vehicle rolling *
While theve hicle is rolling or while you are driving, the transmission has been shif tedto position i. #
Depress the brake pedal tostop and, when theve hicle is stationar y,shift the transmission toposition j. #
Tocontinue your journe y,shift the transmission toposition hork.
Risk of vehicle rolling away
Apply parking brake See
Owner's Manual *T
he transmission position cannot be identified securel y. #
Use the electric parking brake tosecure theve hicle against rolling away.
ï
Check trailer hitch lock
(white displ aymessa ge) *T
he trailer tow hit chis not operational when you are driving with a trailer. #
Stop theve hicle immediately, paying attention toroad and traf fic conditions, and switch off the engine. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedure (→ page242). #
Ifth e ball neck is extended, press and hold the button on theta ilgate until the ball neck engages beneath the
bumper. #
When the display message disappears, couple up the trailer and drive on. &
WARNING Risk of an accident if the ball neck is not loc ked
If th e ball neck is not in the loc ked position, the trailer may come loose. Display messages and
warning/indicator lamps 539

Display messages
Possible causes/consequences and M
MSolutions
Only select Park (P) when
vehicle is stationary *
The transmission can only be shif tedto position jwhen theve hicle is stationar y.
Risk of vehicle rolling
Driver door open and trans-
mission not in P *
The driver's door is not fully closed and the transmission is in position k,iorh. #
Shift the transmission toposition jwhen you park theve hicle.
Transmission Malfunction *T
he transmission is malfunctioning. The cause could be an overheated clutch or bloc kedge ars. #
Let the transmission cool down. #
Ifth e display message still appears following a restart, consult a qualified specialist workshop.
Ð
Steering malfunction See
Owner's Manual *T
he electric steering lock is malfunctioning. The steering may be loc kedby the electric steering loc k. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Consult a qualified specialist workshop. #
Stop theve hicle as soon as possible, paying attention toroad and traf fic conditions. Do not continue driving. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 541

Immobiliser ...........................................85
Anti-theft pr otection
see ATA (anti-theft alarm sy stem)
Anticipatory occupant pr otection
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay™ ....................................... 384
Connecting an iPhone ®
....................... 385
Ending .................................................3 86
No tes .................................................. 385
Overview ............................................. 384
Sound settings .................................... 386
Tr ans ferred vehicle data ......................3 87
Asht ray
Using ....................................................1 14
Assistance sy stems
see Driving saf ety sy stem
Assistant display Menu (on-board computer) .................. 254
ASS YST PLUS ............................................ 419
Battery disconnection periods ............. 420 Displaying
the service due date ........... 419
Fu nction/no tes .................................... 419
Re gular maintenance work .................. 419
Special service requ irements .............. .419
ATA (anti-theft ala rmsystem) .................. 85
Deactivating the alarm .......................... 85
Fu nction ................................................ 85
Fu nction of interior pr otection ............... 86
Priming/deactivating interior pr otec‐
tion ........................................................ 87
Priming/deactivating tow- aw ay pro‐
te ction ................................................... 86
To w- aw ay protection function ................86
AT TENTION ASSI ST.......................... 231, 233
Fu nction .............................................. 231
Setting ................................................. 233
Sy stem limitations ...............................2 31
At tention assistant
see ATTENTION ASSIST
Au thorised workshop
see Qualified specialist workshop
Au tomatic distance control
see Active Dis tance Assi stDISTRONIC
Au tomatic driving lights .........................12 3Au
tomatic engine start (ECO start/
sto p function) .......................................... 15 8
Au tomatic engine stop (ECO start/
sto p function) .......................................... 15 8
Au tomatic front passen ger front air‐
bag deacti vation sy stem
see Automatic front passenger front
airbag shutoff
Au tomatic front passen ger front air‐
bag shu toff ........................................... 40, 41
Fu nction of the automatic front
passenger front airbag deactivation
sy stem ................................................... 40
PA SSENGER AIR BAG indicator lamp .... .41
Au tomatic mir rorfo lding function
Ac tivating/deactivating ...................... .140
Au tomatic seat adjustment
Setting ................................................... 94
Au tomatic transmission
DIRECT SELECT le ver ........................... 16 4
Drive prog ram display ......................... .161
Drive prog rams ................................... .160
DY NA MIC SELECT switch .................... 16 0
Engaging drive position ....................... 16 6564
Index

Engaging neutral ..................................
16 5
Engaging pa rkposition ........................ 16 5
Engaging reve rsege ar ........................ .165
Kickdown ............................................. 167
Manual gear changing ........................ .166
St eering wheel gearshift paddles ........ .166
Tr ansmission position display .............. 16 4
Tr ansmission positions ........................ 16 4
Au tomatic transmission (problem)
see Transmission (problem)
Axle load Perm issible .......................................... 483
Tr ailer operation .................................. 497 B
Bag hook .................................................. 109
Baidu CarLife Trans ferred vehicle data ......................3 87
Ball ne ck
Fo lding out/in .................................... .242
BA S (Brake Assist Sy stem) .................... .186
Battery Cha rging (Remo teOnline) .................... 15 5Ke
y ........................................................ 67
Re mo tecontrol (s tationary heater) ...... 14 8
Battery see Battery (vehicle)
Battery (vehicle) ...................................... 449
Charging .............................................. 448
No tes .................................................. 444
No tes (s tarting assis tance and
ch arging) ............................................ .446
Re placing ............................................ 449
St arting assis tance .............................. 448
Belt see Seat belt
Bic ycle rack
Tr ailer operation .................................. 24 5
Blind Spot Assi st..................................... 237
Ac tivating/deactivating ...................... .240
Fu nction .............................................. 237
Sy stem limitations ...............................2 37
Blo wer
see Climate control
BlueTEC see AdBlue ® Blue
tooth ®
................................................ 313
Information .......................................... 313
Setting up an Internet connection ....... 397
Switching on/off ................................. 313
Boot lid see Tailgate
Brake Assist Sy stem
see BAS (Brake Assi stSystem)
Brake fluid Notes .................................................. 492
Brake forc e distribution
EBD (Elect ronic Brake forc e Distribu‐
tion) ..................................................... 19 0
Brakes ABS (Anti-lock Braking Sy stem) ........... 185
Ac tive Brake Assi st.............................. 19 0
Ad aptive brake lights .......................... .196
BA S (Brake Assi stSystem) .................. 186
Driving tips .......................................... 15 6
EBD (Electronic Brake forc e Distribu‐
tion) ..................................................... 19 0
HOLD function .................................... .212
Limited braking ef fect (salt-trea ted
ro ads) .................................................. 15 6 Index
565

Ac
tivating/deactivating the synchro‐
nisation function (multimedia sys‐
te m) ..................................................... 14 4
Air di stribution settings .......................1 43
Air-recirculation mode ......................... 14 4
Au tomatic control ................................ 14 3
Defrosting the windscreen ...................1 41
Demi sting windo ws............................. 14 4
Fr ont air vents ..................................... 14 9
No te ..................................................... 141
Re ar air vents ...................................... 15 0
Re sidual heat ....................................... 14 4
Sets the air flow .................................... 141
Setting (multimedia sy stem) ................1 43
Setting the air distribution ...................1 41
Setting thete mp erature ....................... 141
St ationary heater/ ventilation .............. 14 4
Switching on/off ................................. 14 2
Switching there ar wind owheater
on/off .................................................. 141
THERMATIC contro l panel .................... 141
THERMOTRONIC contro l panel ............141
Ve ntilating theve hicle (con venience
opening) ................................................ 77
Coat hook on the tailgate ...................... .109 Cock
pit......................................................... 6
Overview ................................................. 6
Co ffee cup symbol
see ATTENTION ASSIST
Combination switch ................................124
Compass .................................................. 362
Compu ter
see On-board computer
Connection status
Displ aying ............................................ 399
Overview ............................................ .399
Connectivity Switching transmission of theve hicle
position on/off .................................... 313
Contacts .................................................. .374
Calling up ............................................ 375
Del eting .............................................. .377
Del eting favo urites .............................. 377
Downloading (from mobile phone) ....... 375
Importing ............................................. 376
Importing (o verview) ............................ 376
Information ..........................................3 74
Making a call ....................................... 376Na
me form at ...................................... .375
Options ................................................ 376
Saving as a favo urite .......................... .377
Selecting options for suggestions ........ 377
St oring .................................................3 76
Con venience closing ................................. 78
Con venience opening ................................ 77
Coolant (engine) Check le vel .......................................... 425
No tes .................................................. 492
Cooling see Climate control
Co pyright ...................................................29
Cornering light ........................................ .126
Cross Traf fic Alert .................................. .231
Crosswind Assist Function/no tes ................................... 189
Cruise control .......................................... 19 6
Ac tivating ............................................ 19 8
Buttons ................................................ 19 8
Calling up a speed .............................. .198
Deactivating ........................................ 19 8
Fu nction .............................................. 19 6568
Index

Dep
ress clutch fully tostart engine .....5 38
Drive sy stem Malfunction Stop
Switch engine off ................................ 525
Drive sy stem Malfunction Visit work‐
shop ....................................................5 25
5Engine oil le vel cannot be
measured ............................................ 520
4Engine oil le velRe duce oil le vel...5 23
4Engine oil le velSt op vehicle
Switch engine off ................................ 523
4Engine oil pressure Stop Switch
off engine ............................................ 524
6Fr ont left malfunction Consult
wo rkshop (Example) ............................5 08
Fr ont-passenger airbag disabled See
Owner's Manual ................................... 51 0
Fr ont-passenger airbag enabled See
Owner's Manual ..................................5 09
!inoperative See Owner's Man‐
ual ....................................................... 506 ÷inoperative See Owner's Man‐
ual
....................................................... 506
Tinoperative See Owner's Man‐
ual ....................................................... 503
GInope rative ................................... 512
b Intellige nt Light Sy stem inoper‐
ative ....................................................5 45
ÂKe y not de tected (white dis‐
pl ay messa ge).....................................5 33
ÂKe y not de tected (red displ ay
messa ge).............................................5 33
bLeft dipped beam (Example) .......545
6 Left windowbag malfunction
Consult workshop (Example) ............... 509
Limiter inoperative ...............................5 19
Limiter passive ..................................... 519
b Malfunction See Owner's Man‐
ual .......................................................5 46
ðMaximum speed exceeded ..........5 19 Mercedes me connect Services limi‐
te
d See Owner's Manual ......................511
N permanently active Risk of vehicle
ro lling .................................................. 539
çOff .............................................. .517
ë Off............................................... 51 5
Only select Park (P) when vehicle is
st ationary ............................................ 541
ï Operation only possible in
transmission position N ....................... 536
ïOperation only possible in
transmission position P ....................... 536
!Pa rking brake See Owner's
Manual ................................................ 500
Pa rking lock malfunct. Apply parking
brake .................................................. .538
ÂPlace theke y in the mar ked
space See Owner's Manual ................. 534
PRE-SAFE inoperative See Owner's
Manual .................................................5 11572
Index

hRe
ctify tyre pressure ................... 530
Re duce speed ...................................... 532
ØRe fill Ad Blue Engine start not
possible .............................................. .526
ØRe fill Ad Blue See Owne r’s Man‐
ual .......................................................5 25
!Re lease parking brake .................503
¸Re place air cleaner ...................... 521
,Re placekey See Owner's Man‐
ual ...................................................... .534
ÂRe placekey ................................ .533
æRe servefuel le vel........................ 524
6Re stra int sys. malfunction Con‐
sult workshop ...................................... 507
Re versing not poss. Consult work‐
shop ....................................................5 38
Risk of vehicle rolling away Apply
pa rking brake See Owner's Manual .....5 39 Risk of
vehicle rolling away Parking
brake not applied See Owner's Man‐
ual ...................................................... .504
Risk of vehicle rolling Driver door
open and transmission not in P ...........541
# See Owner's Manual ................... 522
Speed limit (winter tyres) XXX km/h ...519
Ð Steering malfunction Incre ased
ph ysical ef fort See Owner's Manual ....542
Ð Steering malfunction See Own‐
er's Manual .......................................... 541
Ð Steering malfunction Stop
immediately See Owner's Manual .......542
#St opvehicle Lea veengine run‐
ning ..................................................... 522
#St opvehicle See Owner's Man‐
ual .......................................................5 21
ç suspended ................................... 51 8
b Switch off lights .......................... 546
b Switch on headlamps ..................546Te
aching in transmission comple te...... 537
Te aching in transmission Operate
selec tor le ver Brake for XX seconds
Risk of vehicle rolling .......................... 535
To shift out of P or N,depress brake
and start engine .................................. 537
To p up coolant See Owner ’sManual ... 522
¥To p upwasher fluid .................... .545
Tr af fic Sign Assi stcur rently una vaila‐
ble See Owner's Manual ......................51 5
Tr af fic Sign Assi stinope rative .............. 514
ï Trailer coupling extending… ......... 535
Tr ans. oil overheated Drive on with
care ..................................................... 537
Tr ansmission Malfunction ....................541
Tr ansmission Malfunction Stop ........... 535
Tr ansmission Malfunction Visit work‐
shop ....................................................5 37
! Turn on the ignition torelease
th e parking brake ................................ 500 Index
573

Re
gis tering on Mercedes me ............... 350
Showing local area messa ges .............. 353
Switching the tra ffic information dis‐
play on ................................................ 353
Load compa rtment co ver
Re moving/fitting ................................. 106
Load compa rtment floor
Opening/closing .................................. 11 0
Loading .................................................... .108
Bag hook ............................................. 109
No tes ................................................... 101
St ow age space unde rneath the load
compartment floor ...............................1 10
Ti e-down eyes ...................................... 108
Loading guidelines .................................. 101
Loads Securing .............................................. 101
Locking/unlocking Activating/deactivating the auto‐
matic locking feature ............................ .73
Ad ditional door lock .............................. 69
Digital Vehicle Keyst icke r ..................... 70
Emer gency key ...................................... 73
KEYLESS-GO .......................................... 71Mobile phone ........................................70
Opening theta ilgate .............................. 74
Smartphone .......................................... 70
Un locking/opening the doors from
th e inside ..............................................70
Low beam (symm etrical dipped beam) ................. 12 2
Switching on/off ................................. 12 2
Lu bricant additives
see Additives
Lu ggage
Securing .............................................. 101
Lu mbar support
see Lumbar support (4-w ay)
Lu mbar support (4-w ay).......................... .92 M
Main beam Changing bulbs .................................... 13 3
Maintenance see ASS YST PLUS Making a call via
theove rhead con‐
trol panel
Mercedes me connect ........................ .389
Malfunction Restra int sy stem .................................... 31
Manual transmission Operating thege arshift le ver ............... 16 2
Map .................................................. .351, 356
Av oiding an area ..................................3 60
Av oiding an area (o verview) ................ .360
Changing an area ................................ 360
Deleting an area .................................. 361
Displ aying Qibla .................................. 362
Displaying the compass ....................... 362
Displaying the map version ................ .359
Displ aying the next intersecting
st re et ................................................... 359
Displaying thera nge ............................ 363
Displaying the satellite map ................3 62
Displ aying the tra ffic map .................... 351
Displaying weather information .......... .363
Map data ............................................. 361
Moving ................................................ 357
Selecting POI symbols ......................... 358
Selecting text information ................... 359 582
Index

see
Stow age compartment
St ow age comp artment........................... 102
Armrest ............................................... 102
Centre console .................................... 102
Door .................................................... 102
Glo vebox .............................................1 02
Spectacles compartment .................... 103
St ow age comp artments
see Loading
see Stow age compartment
St ow age space underneath the load
compa rtment floor .................................. 11 0
Suggestions ............................................. 294
Calling up ............................................ 295
Configuring .......................................... 295
Deleting ............................................... 296
Overview ............................................. 294
Re naming ............................................ 295
Sulphur content ...................................... 486
Sun visor Ope rating ............................................ 14 0
Sur round lighting
Ac tivating/deactivating ...................... .130 Sur
round View
see 360° Camera
SV HC (substances of very high con‐
cern ).......................................................... .26
Switch-off delay time Exterior ................................................ 12 9
Interior ................................................. 131
Synchronisation function Activating/deactivating (multimedia
sy stem) ................................................ 14 4
Switching on/off (control panel) ......... 14 3
Sy stem settings
Ac tivating/deactivating PIN pr otec‐
tion ...................................................... 317
Re set function (multimedia sy stem) ....3 20
Setting the dis tance unit ...................... 316
Setting the time and date automati‐
cally ..................................................... 312
Setting the time zone ........................... 312
Setting the time/date form at .............. .312
Switching transmission of theve hicle
position on/off .................................... 313
Sy stem settings
see Blue tooth® see Data import/export
see Language
see Software update
see
Wi-Fi T
Ta ilgate ...................................................... .74
Closing .................................................. 75
Opening .................................................74
Opening dimensions ............................4 94
Un locking (emer gency key) .................... 75
Ta ilpipes (Care) ........................................ 432
Ta ke -back of end-of-life vehicles .............. 20
Pr otection of the environment ............... 20
Ta nk content
Ad Blue ®
............................................... 490
Fu el ..................................................... 489
Re ser ve(fuel) ...................................... 489
Te ch nical data
Axle load (trailer operation) ................. 497
Fa stening points (trailer hitch) .............4 95
Information .......................................... 481
Mounting dimensions (trailer hitch) ..... 495
No tes (trailer hitch) ............................. 495 594
Index