service indicator MERCEDES-BENZ B-Class 2017 W246 User Guide

Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCede s (1-800-367-6372) or
1-866-990-9007
Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
R you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly whendark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Y page 219).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
Connecting Call message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call Call
Connected
Connected message appears in the multifunc-
tion display. All important information on the emergency is
transmitted, for example:
R current location of the vehicle (as determined
by the GPS system)
R vehicle identification number
R information on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab- lished between the Customer Assistance Center
and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
R If there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer- gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-cator lamp in the SOS button flashes continu-
ously.
The Call Failed Call Failed message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call X
To initiate an emergency call manually:
press cover 0043briefly to open.
X Press and hold the SOS button for at least one
second 0044.
The indicator lamp in SOS button 0044flashes
until the emergency call is concluded.
X Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center. 220
FeaturesSto
wage an d features

X
To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call.
X After the emergency call, close cover 0043.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button 0044, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by other means.
Roadside Assistance button X
To make a call: press Roadside assistance
call button 0043.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside assistanc but- ton 0043flashes while the call is active. The
Connecting Call
Connecting Call message appears on the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Call
Connected Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R current location of the vehicle
R vehicle identification number
The display of the multimedia system indicates
that a call is active. During the call, you can
change to the navigation menu by pressing the
NAVI button on the multimedia system, for
example.
Voice output is not available in this case. A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(Y
page 224).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side assistance call, if:
R the 0052 indicator lamp for the Roadside
assistance call button is flashing continu-
ously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net- work is not available, for example.
The Call Call Failed
Failed message appears on the mul-
tifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call.
MB Info call button X
To make a call: press MB Info call button 0043.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center. Features
221Stowage an d features Z

The indicator lamp in MB Info call button
0043
flashes while the connection is being made.
The Connecting Call
Connecting Call message appears on
the multifunction display. The audio output is
muted.
If a connection can be established, the Call
Call
Connected Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R current location of the vehicle
R vehicle identification number
The display of the multimedia system indicates
that a call is active. During the call, you can
change to the navigation menu by pressing the
NAVI button on the multimedia system, for
example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv- ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if:
R the indicator lamp in MB Info call button 00D9
is flashing continuously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call
Call Failed Failed message appears on the mul-
tifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call. Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
R the 0076 button on the multifunction steering
wheel
R the corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone, do so only when the vehicle is stationary and ina safe location.
Downloading destinations Downloading destinations
Downloading destinations gives you access to a database with over 15 million points of interest(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinationsin the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
X SelectYes Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No Nothe address can be stored in
the address book. 222
FeaturesStowage and features

Currently inactive areas can be activated by text
message.
Triggering the vehicle alarm With this function, you can trigger the vehicle's
panic alarm via text message. An alarm sounds
and the exterior lighting flashes. Depending on
the setting, the panic alarm lasts five or ten sec-
onds. Afterwards, the alarm switches off. Garage door opener
General notes The HomeLink
®
garage door opener integrated
in the rear-view mirror allows you to operate up to three different door and gate systems.
Use the integrated garage door opener only on
garage doors that:
R have safety stop and reverse features and
R meet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating instruc-
tions for the garage door system.
When programming a garage door opener, park
the vehicle outside the garage. Do not leave the engine running while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated garage
door opener, contact a Mercedes-Benz Service
Center.
Alternatively, you can call the following tele-
phone assistance services:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
R HomeLink ®
hotline 1-800-355-3515 (free of
charge)
More information on HomeLink ®
and/or com-
patible products is also available online at
http://www.homelink.co m.
Notes on the declaration of conformity
(Y page 26).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4 Important safety notes G
WARNING
When you operate or program the garage door with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
Programming Programming the buttons
Pay attention to the "Important safety notes"
(Y page 226). Garage door remote control
0083is not included
with the integrated garage door opener.
X Turn the SmartKey to position 2in the ignition
lock (Y page 109).
X Select one of buttons 0044to0085 to control the
garage door drive.
X To start program mode: press and hold one
of buttons 0044to0085 on the integrated garage
door opener.
The garage door opener is now in program
mode. After a short time, indicator lamp 0043
lights up yellow.
Indicator lamp 0043lights up yellow as soon as
button 0044,0087or0085 is stored for the first time.
If the selected button has already been pro-
gramed, indicator lamp 0043will only light up
yellow after ten seconds have elapsed.
X Release button 0044,0087or0085. Indicator
lamp 0043flashes yellow. 226
FeaturesStowage and features

find further information in the separate operat-
ing instructions. Charging the 12‑volt battery
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten- tion. G
WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maximum
charging voltage of 14.8 V.
! Only
charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (Y page 249).
X Open the hood.
X Connect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure (Y page 249).
If the indicator/warning lamps do not light up in
the instrument cluster at low temperatures, it is very likely that the discharged battery has fro-
zen. In this case you may neither jump-start the vehicle nor charge the battery. The service life of
a thawed-out battery may be shorter. The start-ing characteristics can be impaired, particularly at low temperatures. Have the thawed-out bat-
tery checked at a qualified specialist workshop.
Only charge the installed battery with a battery
charger which has been tested and approved byMercedes-Benz. A battery charger unit specially
adapted for Mercedes-Benz vehicles and tested
and approved by Mercedes-Benz is available as an accessory. It permits the charging of the bat-tery in its installed position. Contact an author-
ized Mercedes-Benz Center for further informa- tion and availability. Read the battery charger's
operating instructions before charging the bat-
tery. High-voltage battery – important
safety notes
G
DANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high- voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. 248
BatteriesBreakdown assistance

R
It is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Avoid repeated and lengthy starting attempts.
Do not use a rapid-charging device to start the engine.
If the indicator/warning lamps do not light up in the instrument cluster at low temperatures, it is very likely that the discharged battery has frozen. In this case you may neither jump-start the vehicle norcharge the battery. The service life of a thawed-out battery may be shorter. Have the thawed-out
battery checked at a qualified specialist workshop.
If the 12 V battery is discharged, or after the vehicle has been jump-started, the Service
Service
Required Required Do
DoNot
Not Shift
Shift Gears
GearsVisit
VisitDealer
Dealer message appears. There is a malfunction in the
on-board voltage. Visit a qualified specialist workshop immediately.
The drive system cannot be started if the 12 V battery is discharged. This is not dependent on
whether the high-voltage battery is charged or not. The vehicle cannot be jump-started if the high-
voltage battery is discharged. The high-voltage battery must be charged first.
The drive system can be started using another vehicle. R Only use batteries with an equal nominal voltage (12 volts).
R Make sure that the battery of the donor vehicle does not have a significantly lower capacity than
the discharged battery.
R Use jumper cables with a sufficient cross-section and insulated terminal clamps from a qualified
specialist workshop, e.g. an authorized Mercedes-Benz Center.
R Make sure that the two vehicles do not touch.
R Route the jumper cables so that they cannot be caught by rotating components in the engine
compartment.
R Do not disconnect the discharged battery from the vehicle's electrical system. 250
Jump-startingBreakdown assistance

Check wheels and tires for damage at least once
a month. Check wheels and tires after driving
off-road or on rough roads. Damaged wheels
can cause a loss of tire pressure. Pay particular
attention to damage such as:
R cuts in the tires
R punctures in the tires
R tears in the tires
R bulges on tires
R deformation or severe corrosion on wheels
Regularly check the tire tread depth and the
condition of the tread across the whole width of
the tire (Y page 258). If necessary, turn the
front wheels to full lock in order to inspect the
inner side of the tire surface.
All wheels must have a valve cap to protect the valve against dirt and moisture. Do not mount
anything onto the valve other than the standard
valve cap or other valve caps approved by
Mercedes-Benz for your vehicle. Do not use any other valve caps or systems, e.g. tire pressure
monitoring systems.
Regularly check the pressure of all the tires par- ticularly prior to long trips. Adjust the tire pres-
sure as necessary (Y page 260).
The service life of tires depends, among other
things, on the following factors:
R Driving style
R Tire pressure
R Distance covered Notes on tire tread
G
WARNING
Insufficient tire tread will reduce tire traction.
The tire is no longer able to dissipate water.
This means that on wet road surfaces, the risk of hydroplaning increases, in particular where speed is not adapted to suit the driving con-
ditions. There is a risk of accident.
If the tire pressure is too high or too low, tires
may exhibit different levels of wear at differ-
ent locations on the tire tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tires. Minimum tire tread depth for:
R Summer tires: 00CEin (3 mm)
R M+S tires: 00CFin (4 mm)
For safety reasons, replace the tires before
the legally prescribed limit for the minimum
tire tread depth is reached. Marking
0043shows where bar indicator 0044for
tread wear is integrated into the tire tread.
Treadwear indicators (TWI) are required by law.
Six indicators are positioned on the tire tread.
They are visible once a tread depth of approx-
imately 00CDin (1.6 mm) has been reached. If this
is the case, the tire is so worn that it must be
replaced. Selecting, mounting and replacing
tires
G
WARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
R Only mount tires and wheels of the same type
and make.
Exception: it is permissible to install a differ-
ent type or make in the event of a flat tire.
Observe here the "MOExtended tires (tires 258
OperationWheels and tires