service MERCEDES-BENZ B-CLASS HATCHBACK 2011 Owner's Manual

Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X
Deactivate the HOLD function (Y page 162) or DISTRONIC
PLUS (Y page 154).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Try to start the engine again (Y page 127). Avoid excessively
long and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows
0. The fuel tank is empty.
X
Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 283).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. 132
DrivingDriving and parking

R
the seat belt is fastened.
R you depress the accelerator pedal.
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted ou toftransmission posi-
tion Por you have previously drive nfaster
than 3 km/h.
Emergency braking The vehicle can also be braked during an
emergency using the electric parking brake.
X While driving, push handle :of the electric
parking brake (Y page 145).
i The vehicle is braked for as long as han-
dle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds.
R the Release park. brake message
appears.
R the red !indicator lamp in the instru-
men tcluste rflashes.
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharging.
X Have the battery disconnected at a quali-
fied specialist workshop or connec ta
trickle charger. If you leave the vehicle parked up for longer
tha
nsix weeks, the vehicle may suffer dam-
age as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers fro maqualified specialist work-
shop. Driving tips
General driving tips
Coasting with the engine switched off G
WARNING
Never switch the engine off while the vehicle
is in motion.
There is no power assistance for the steering
and the service brake when the engine is not
running.
You will require considerably more effor tto
steer and brake, and you could therefore lose
control of the vehicle and cause an accident. Short journeys
! Vehicles with adiesel particle filter: if
the vehicle is mostly driven for short dis-
tances, it is possible that malfunctions may
occur during the automatic cleaning of the
diesel particle filter. This may lead to fuel
collecting in the engine oil and cause
engine failure. Therefore, if you frequently
drive short distances, you should take a 20
minute trip on a motorway or rural road at
least every 500km. Brakes
Important safety notes G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could 146
Driving tipsDriving and parking

tance between your vehicl
eand the vehicle in
front becomes too small.
i Whe nchanging lanes, DISTRONIC PLUS
monitors the left lane for left-hand-drive
vehicles and the right lane for right-hand-
drive vehicles.
Stopping G
WARNING
Never get out of the vehicle when DISTRONIC
PLUS is activated.
DISTRONIC PLUS must also never be oper-
ated, activated or deactivated by a passenger
or from outside the vehicle.
DISTRONIC PLUS does not replace the elec-
tric parking brake and must not be used for
parking.
The DISTRONIC PLUS braking effect is can-
celled and the vehicle can start moving if:
R DISTRONIC PLUS is deactivated using the
cruise control lever.
R you accelerate.
R there is a malfunction in the system or an
interruption in the power supply, e.g. bat-
tery failure.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
If you wish to leave the vehicle or park it,
deactivate DISTRONIC PLUS and secure the
vehicle against rolling away.
If DISTRONIC PLUS detects that the vehicle
in front is stopping, it brakes your vehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
i Depending on the specified minimum dis-
tance, your vehicle will come to a standstill at a sufficient distance behind the vehicle
in front.T
he specified minimum distance is
set using the control on the cruise control
lever.
The electric parking brake secures the vehicle
automatically if DISTRONIC PLUS is activated
and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R a system fault occurs.
R the power supply is not sufficient.
If a fault occurs, then the transmission may
be shifted into position Pautomatically.
Storing the current speed or calling up the
last stored speed G
WARNING
Only call up a stored speed if you know what
that speed is and if it is suitable for the current
traffic and driving situation. You can other-
wise endanger yourself or others by uninten-
tionally triggering sudden acceleration or
braking.
X Briefly pull the cruise control lever
(Y page 155) towards you.
X Remove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated. The first
time it is activated, the current speed is
stored. Otherwise, it sets the vehicle cruise
speed to the previously stored value. 158
Driving systemsDriving and parking

i
If depressing the brake pedalt he first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automati-
cally if:
R you accelerate and the transmission is in
position Dor R.
R you shift the transmission to position P.
R you depress the brake pedal again with a
certain amount of pressure until ëdis-
appears from the multifunction display.
R you secure the vehicle using the electric
parking brake.
R you activate DISTRONIC PLUS.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
The electric parking brake secures the vehicle
automatically if the HOLD function is activa-
ted and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R a system fault occurs.
R the power supply is not sufficient.
If a fault occurs, then the transmission may
be shifted into position Pautomatically. PARKTRONIC
Important safety notes G
WARNING
PARKTRONIC is only an aid and may not
detect all obstacles. It is not a substitute for
attentive driving.
You are always responsible for safety and
must continue to pay attention to your imme-
diate surroundings when parking and manoeuvring. You could otherwise endanger
yourself and others.
G
WARNING
Make sure that no persons or animals are in
the manoeuvring range. Otherwise, they
could be injured.
! When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars. PARK-
TRONIC does not detect such objects when
they are in the immediate vicinity of the
vehicle. You could damage the vehicle or
the objects.
The sensors may not detect snow and
objects which absorb ultrasonic sources.
Ultrasonic sources, such as an automatic
car wash, a lorry's compressed-air brakes
or a pneumatic drill, could cause PARK-
TRONIC to malfunction.
PARKTRONIC may not function correctly on
uneven terrain.
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is activated automatically if
you:
R switch on the ignition
R shift to position D,Ror Non vehicles with
automatic transmission
R release the electric parking brake
PARKTRONIC is deactivated at speeds above
18 km/h. It is reactivated at lower speeds.
PARKTRONIC monitors the area around your
vehicle using six sensors in the front bumper
and four sensors in the rear bumper. Driving systems
163Driving and parking Z

If you have attached a traile
rto your vehicle,
you should not use Active Parking Assist.
Once the electrical connection is established
between your vehicle and the trailer, Active
Parking Assist is no longer available. Reversing camera
General notes Reversing camera in the tailgate handle
Reversing camera :is an optical parking
and manoeuvring aid. It uses guide lines to
show the area behind your vehicle in the
Audio/COMAND display.
The area behind the vehicle is displayed as a
mirror image, as in the rear-view mirror.
Important safety notes G
WARNING
Make sure that no persons or animals are in
the manoeuvring range. Otherwise, they
could be injured. G
WARNING
The reversing camera is only an aid and may
display obstacles in a distorted or incorrect
manner, or may not even display them at all.
The reversing camera does not relieve you of
the responsibility to pay attention. The cam-
era cannot show objects: R
very near to the rear bumper
R below the rear bumper
R that are located above the tailgate handle
recess
You are always responsible for safety and
must continue to pay attention to your imme-
diate surroundings when parking and
manoeuvring. This applies to the areas
behind, in front of and next to the vehicle. You
could otherwise endanger yourself and oth-
ers. G
WARNING
Under the following circumstances, the
reversing camera will not function, or will
function in a limited manner:
R if the tailgate is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent light or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in
winter
R if the camera lens is dirty or obstructed
R if the rear of your vehicle is damaged. In this
event, have the camera position and setting
checked at a qualified specialist workshop.
Mercedes-Benz recommends that you use
a Mercedes-Benz Service Centre for this
purpose.
Do not use the reversing camera in these
types of situation. You could otherwise injure
others or damage objects and your vehicle
while you are parking.
Activating/deactivating the reversing
camera X
To activate: make sure that the key is in
position 2in the ignition lock.
X Make sure that in the audio system/
COMAND Online, the "Reversing camera"
function is selected; see the separate oper- 170
Driving systemsDriving and parking

Menus and submenus
Menu overview
Function
:
Trip menu (Y
page 193) ;
Navi menu (navigatio
ninstructions) (Y page 194) =
Audio menu (Y
page 195) ?
Tel menu (telephone) (Y
page 196)A
Assist. menu (assistance) (Y
page 198)B
Service menu (Y
page 200)
R calls up display messages (Y page 205)
R tyre pressure loss warning (Y page 297)
R ASSYST PLUS service interval display (Y page 266)C
Settings menu (Y
page 200) The numbe
rofmenus shown depends on the optional equipment in the vehicle.
The Audio ,
Navi and
Tel menus differ slightly in vehicles with Audio 20 and in vehicles with
COMAND Online. The examples given in this Owner's Manual apply to vehicles equipped with
COMAND Online. 192
Menus and submenusOn-board computer and displays

COMAND Online (see the separate operat-
ing instructions).
X Press the =or; buttononthe steer-
ing wheel to select the Tel menu.
You will see one of the following display mes-
sages in the multifunction display:
R Please enter PIN :t
he mobile phone has
been placed in the mobile phone bracket
and the PIN has not been entered.
When you enter your PIN via the mobile
phone, LINGUATRONIC, Audio 20 or
COMAND Online, the mobile phone
searches for a network.
R Telephone ready or the name of the net-
work provider: the mobile phone has found
a network and is ready to receive.
R Telephone No service : there is no net-
work available or the mobile phone is
searching for a network.
i You can obtain further information about
suitable mobile phones and connecting
mobile phones via Bluetooth ®
:
R in any Mercedes Benz Service Centre
R on the Internet at http://
www.mercedes-benz.com/connect
Accepting acall Example: incoming call
X
Press the 6button on the steering
wheel to accep tanincoming call.
If someone calls you when you are in the
Tel menu, a display message appears in the
multifunctio ndisplay.
You can accept a call even if you are not in
the Tel menu. Rejecting or ending
acall X
Press the ~button on the steering
wheel.
You can end or reject a call even if you are not
in the Tel menu.
Dialling anumber from the phone book X
Press the =or; button on the steer-
ing wheel to select the Tel menu.
X Press the 9,:ora button to call
up the phone book.
X Press the 9or: button to select the
desired name.
To start scrolling rapidly ,press and hold the
9 or: button for longer than one
second.
Rapid scrolling stops when you release the
button or reach the end of the list.
X If onlyo ne telephone number is stored
for a name: press the6ora button
to start dialling.
or
X If there is more than one number for a
particular name: press the6ora
button to display the numbers.
X Press the 9or: button to select the
number you want to dial.
X Press the 6ora button to start dial-
ling.
or
X If you do not want to make a call: press
the ~ or% button.
Redialling The on-board computer saves the last names
or numbers dialled in the redial memory.
X
Press the =or; button on the steer-
ing wheel to select the Tel menu.
X Press the 6button to switch to the
redial memory.
X Press the 9or: button to select the
desired name or number. Menus and submenus
197On-board computer and displays Z

X
Press a.
The curren tselection is displayed.
X Press the abutton to confirm.
X Press :or9 to set Off ,
Standard or
Adaptive .
X Press the abutton to save the setting.
If Lane Keeping Assist is activated
(Y page 180)a nd the ignition is switched on,
the à symbol appears in the multifunction
display. Service menu
In the
Service menu, you have the following
options:
R call up display messages (Y page 205)
R restarting the tyre pressure loss warning
system (Y page 297)
R calls up when a service is due
(Y page 266) Settings menu
Introduction In the
Settings menu, you have the following
options:
R change the instrument cluster settings
R change the light settings
R change the vehicle settings R
change the convenience settings
R restore the factory settings
Instrument cluster Selecting the uni
tofmeasurement for dis-
tance
You can determine whether the multifunction
display shows some messages in miles or kil-
ometres.
X Press the =or; button on the steer-
ing wheel to selec tthe Settings menu.
X Press the :or9 button to select the
Inst. cluster submenu.
X Press the abutton to confirm.
X Press the :or9 button to select the
Display unit Speed-/odometer: func-
tion.
You will see the selected setting: km or
miles .
X Press the abutton to save the setting.
The selected unit of measurement for dis-
tance applies to:
R the digital speedometer in the Trip menu
R the total distance recorder and the trip
meter
R the trip computer
R the current consumption and the range
R the navigation instructions in the Navi menu
R cruise control
R SPEEDTRONIC
R DISTRONIC PLUS
R ASSYST PLUS service interval display
Switching the additional speedometer
on/off
Only vehicles with manual transmission have
this function.
X Press the =or; button on the steer-
ing wheel to select the Settings menu.
X Press the :or9 button to select the
Inst. cluster submenu.200
Menus and submenusOn-board computer and displays

X
Press :or9 to select the Dipped headl. Setting for: function.
You will see the selected setting: Right-side traffic or
Left-side traffic .
X Press the abutton to save the setting.
When you change the setting, conversion
does not take place until the next time the
vehicle is stationary.
This function is only available on vehicles with
the Intelligent Light System.
You can use this function to switch between
symmetrical and asymmetrical dipped beam
(Y page 96).
If you set the dipped-beam headlamps for
driving on the right/left, then motorway
mode and the extended range foglamps are
not available.
You can also have the dipped-beam head-
lamps set for driving on the right/left at a
qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
Switching Adaptive Highbeam Assist on/
off
X Press the =or; button on the steer-
ing wheel to select the Settings menu.
X Press the :or9 button to select the
Light submenu.
X Press the abutton to confirm.
X Press the :or9 button to select the
Adaptive Main-beam Assist: function.
You will see the selected setting: Activa‐ted or
Deactivated .
X Press the abutton to save the setting.
Activating/deactivating the surround
lighting and exterior lighting delayed
switch-off
If you have activated the Surround light‐ing: function and the light switch is set to
Ã, the following functions are activated
when it is dark:
R Surround lighting: the exterior lighting
remains lit for 40 seconds after unlocking
with the key. If you start the engine, the surround lighting is switched off and auto-
matic headlamp mode is activated
(Y
page 97).
R Exterior lighting delayed switch-off: the
exterior lighting remains lit for 60seconds
after the engine is switched off. If you close
all the doors and the tailgate, the exterior
lighting goes off after 15 seconds.
X Press the =or; button on the steer-
ing wheel to select the Settings menu.
X Press the :or9 button to select the
Light submenu.
X Press the abutton to confirm.
X Press the :or9 button to select the
Surround lighting: function.
You will see the selected setting: on or
off .
X Press the abutton to save the setting.
Deactivating delayed switch-off of the exte-
rior lighting temporarily:
X Before leaving the vehicle, turn the key to
position 0in the ignition lock.
X Turn the key to position 2in the ignition
lock.
The exterior lighting delayed switch-off is
deactivated.
Delayed switch-off of the exterior lighting is
reactivated the next time you start the
engine.
i Depending on your vehicle's equipment,
when the surround lighting and delayed
switch-off exterior lighting are on, the fol-
lowing light up:
R side lamps
R foglamps
R dipped-beam headlamps
R daytime driving lights
R surround lighting in the exterior mirrors
Activating/deactivating the interior light-
ing delayed switch-off
If you activate the Interior lighting delay sw. off: function, the interior light-202
Menus and submenusOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
Telephone No
service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top
up washer fluid The washer fluid level in th
ewasher fluid reservoir has dropped
below the minimum.
X Top up the washe rfluid (Y page 265). Key
Displa
ymessages Possible causes/consequences and
M Solutions
+
Key does not
belong to vehicle You have put the wrong key in the ignitio
nlock.
X Use the correct key. +
Replace key The key needs to be replaced.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
Seat belts
Problem Possible causes/consequences and
M Solutions
ü
Only for certain coun-
tries: the red seat belt
warning lamp lights up
for six seconds after
the engine starts. The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.
X Fasten your seat belt (Y page 44).ü
Only for certain coun-
tries: the red seat belt
warning lamp lights up
after the engine starts.
In addition, a warning
tone sounds for up to
six seconds.
The driver's seat belt is not fastened.
X
Fasten your seat belt (Y page 44).
The warning tone ceases. Warning and indicator lamps in the instrument cluster
231On-board computer and displays Z