tow MERCEDES-BENZ C-CLASS 2002 Owners Manual

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Contents
IntroductionProduct information .......................... 7
Operator’s manual ............................. 8
Where to find it ................................ 13
Reporting Safety Defects ................ 15Instruments and controlsInstruments and controls ............... 18
Door control panel ....................... 20
Overhead control panel ............... 21
Dashboard ..................................... 22
Center console .............................. 24OperationVehicle keys ...................................... 28
Start lock-out..................................... 30
General notes on the central locking system ............... 30
Central locking system ................... 31 Radio frequency and
infrared remote control ............... 31
Locking and unlocking ................ 33 Choosing global or selective
mode on remote control.............. 33
Opening and closing windows
and sliding / pop-up roof
from outside ................................. 34
Panic button ................................. 35
Mechanical keys .......................... 35
Doors ................................................. 36
Central locking switch.................... 38
Automatic central locking.............. 40
Emergency unlocking in case of accident ...................... 40
Trunk.................................................. 41
Trunk lid emergency release ....... 43
Antitheft alarm system................... 44
Tow-away alarm ............................... 46
Easy-entry/exit feature .................. 47
Front seat adjustment..................... 48
Removal and installation of front seat head restraints .......... 54
Front seat backrest - locking and unlocking ............. 56
Heated seats ..................................... 58
Rear seat head restraints ............... 60 Seat belts and integrated
restraint system .......................... 62
Seat belts ........................................... 62
Seat belt nonusage warning system ........................... 63
BabySmart
TM airbag
deactivation system .................... 69
Self-test BabySmart
TM without
special child seat installed ........ 69
Supplemental Restraint System (SRS)................................ 70
Emergency tensioning retractor (ETR)............................. 71
Airbags .............................................. 72
Safety guidelines for the seat belt, emergency tensioning
retractor and airbag.................... 80
Infant and child restraint systems......................... 82
Steering wheel adjustment (manual) ....................................... 87
Steering wheel adjustment (electrical) .................................... 88
Rear view mirrors ............................ 89
Instrument cluster ........................... 96
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Contents
LIGHTING SYSTEM .................... 300
LIGHT SENSOR........................... 302
DOOR............................................ 302
TRUNK OPEN ............................. 303
HOOD ........................................... 303
TELEPHONE – FUNCTION........ 304
TELE AID ..................................... 304
WASHER FLUID.......................... 305
RESTRAINT SYSTEM ................. 306
KEY ............................................... 306
FUEL RESERVE .......................... 307
UNDERVOLTAGE ........................ 307
STEERING WHEEL ADJUST. ..... 308
Practical hintsFirst aid kit...................................... 310
Stowing things in the vehicle ...... 311
Fuses ................................................ 311
Hood ................................................. 315
Automatic transmission fluid level ................................... 317
Adding engine oil........................... 318
Coolant level ................................... 319 Adding coolant ............................ 319
Windshield and headlamp washer system .......................... 320
Spare wheel, storage compartment ............................. 321
Vehicle tools and air pump .......... 322
Vehicle jack .................................... 323
Wheels ............................................ 324 Tire replacement........................ 324
Rotating wheels ......................... 325
Spare wheel .................................... 326
Changing wheels ........................... 327 Inflating the collapsible
spare tire ..................................... 333
Storing spare wheel in
wheel well ................................... 334
Tire inflation pressure ................. 335
Battery............................................. 336
Jump starting.................................. 338
Towing the vehicle ........................ 341 Transmission selector lever,
manually unlocking .................. 344
Exterior lamps ............................... 345 Replacing bulbs ......................... 345 Changing batteries in the
electronic main key .................. 351
Synchronizing remote
control .......................................... 353
Emergency engine shut-down ..... 353
Fuel filler flap, manual release ... 354
Replacing wiper blade insert ....... 356
Roof rack ......................................... 357
Vehicle careCleaning and care of the vehicle.................................. 360
Power washer.............................. 361
Tar stains ..................................... 361
Paintwork, painted body
components ................................. 361
Engine cleaning.......................... 362
Vehicle washing ......................... 362
Ornamental moldings................ 363
Headlamps, taillamps,
turn signal lenses ...................... 363
Window cleaning........................ 363
Wiper blade ................................. 363
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Instruments and controls
Te ch n i c a l
data
Instruments
and controls Operation Driving
Instrument
cluster display Practical hints Car care Index
Center console 1Left front seat heater switch, see page 58
2 ESP (electronic stability program) control switch, ,
see page 274
3 Hazard warning flasher switch, see page 151
4 Central locking switch, see page 38
5 Antitheft alarm system, see page 44
Switch for tow-away protection, see page 46
6 Right front seat heater switch, see page 58
7 AIRBAG OFF indicator lamp, see page 289
8 COMAND system (optional), see separate
operating instructions, or
audio system, see page 173
9 Climate control, see page 152
Automatic climate control, see page 160
Rear window defroster, see page 170
P68.20-2457-27
2
3
4
56
78913
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Contents - Operation
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
OperationVehicle keys ...................................... 28
Start lock-out..................................... 30
General notes on the
central locking system ............... 30
Central locking system ................... 31 Radio frequency and
infrared remote control ............... 31
Locking and unlocking ................ 33
Choosing global or selective
mode on remote control .............. 33
Opening and closing windows
and sliding / pop-up roof
from outside .................................. 34
Panic button .................................. 35
Mechanical keys ........................... 35
Doors .................................................. 36
Central locking switch .................... 38
Automatic central locking .............. 40
Emergency unlocking in case of accident ...................... 40
Trunk ................................................. 41
Trunk lid emergency release ........ 43
Antitheft alarm system ................... 44 Tow-away alarm ............................... 46
Easy-entry/exit feature .................. 47
Front seat adjustment..................... 48
Removal and installation of
front seat head restraints .......... 54
Front seat backrest - locking and unlocking ............. 56
Heated seats ..................................... 58
Rear seat head restraints ............... 60
Seat belts and integrated restraint system .......................... 62
Seat belts .......................................... 62
Seat belt nonusage warning system........................... 63
BabySmart
TM airbag
deactivation system.................... 69
Self-test BabySmart
TM without
special child seat installed ........ 69
Supplemental Restraint System (SRS) ............................... 70
Emergency tensioning retractor (ETR) ............................. 71
Airbags.............................................. 72 Safety guidelines for the seat
belt, emergency tensioning
retractor and airbag.................... 80
Infant and child restraint systems......................... 82
Steering wheel adjustment (manual) ....................................... 87
Steering wheel adjustment (electrical) .................................... 88
Rear view mirrors ............................ 89
Instrument cluster ........................... 96
Multifunction steering wheel, multifunction display ............... 102
Trip and main odometer and sub menu ................................... 106
Audio systems ................................ 108
Radio ............................................ 108
CD player ..................................... 109
Cassette player ........................... 110
Telephone ......................................... 111
Navigation system........................... 116
Trip computer ................................. 117
Malfunction/warning message memory ....................... 119
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Central locking system
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Automatic central locking
With the automatic central locking system activated, the
doors and trunk are locked at vehicle speeds of
approximately 9 mph (15 km / h) or more. The fuel filler
flap remains unlocked.
The automatic central locking function can be switched
on or off in the individual setting menu “VEHICLE” –
“AUTOMATIC DOOR LOCK”, see page 121.
Notes:
If doors are unlocked with the central locking switch
after activating the automatic central locking, and
neither door is opened, then the doors remain unlocked
even at vehicle speeds of approximately 9 mph
(15 km / h) or more.
If a door is opened from the inside at speeds of
approximately 9 mph (15 km / h) or less with the
automatic central locking activated, the door will again
be automatically locked at speeds of approximately
9 mph (15 km / h) or more. If a door is opened from the inside, the complete vehicle
is unlocked, if the vehicle was previously centrally
unlocked using the remote control.
Important!
When towing the vehicle, or with the vehicle on a
dynamometer test stand, please, note the following:
With the automatic central locking activated and the
electronic key in starter switch position 2, the vehicle
doors will lock if the left front wheel as well as the right
rear wheel spin at vehicle speeds of approximately
9 mph (15 km / h) or more.
Emergency unlocking in case of accident
The doors unlock automatically a short time after an
accident in which an airbag or emergency tensioning
retractor deploys (this is intended to aid rescue and
exit).
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Tow-away alarm
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Tow-away alarm (optional for Canada)
The switch is located in the center console. 1 Press to switch off tow-away alarm
2 Indicator lamp
Once the alarm system has been armed, the exterior
vehicle lamps will flash and an alarm will sound when
someone attempts to raise the vehicle. The alarm will last approximately 3 minutes in form of
flashing exterior lamps. At the same time an alarm will
sound for 30 seconds. The alarm will stay on even if the
vehicle is immediately lowered. To cancel the alarm,
insert the electronic key in the starter switch or press
button
Œ or‹ on the electronic key.
If the alarm stays on for more than 20 seconds, an
emergency call is initiated au tomatically. See Tele Aid
on page 228.
To pr even t tr igger in g t he tow-away alarm feature, switch
off the tow-away alarm before towing the vehicle, or
when parking on a surface subject to movement, such
as a ferry or auto train.
To do so, turn electronic key in starter switch to
position 0 or 1, or remove electronic key from starter
switch. Press tow-away alarm switch (1). The indicator
lamp (2) illuminates briefly.
Exit vehicle, and lock vehicle with the electronic key.
The tow-away alarm remains switched off until the
vehicle is locked again with the electronic key, at which
time it is automatically reactivated.
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Interior equipment
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Interior Storage compartments and armrests
Wa r n i n g !
To help avoid personal injury during a collision or
sudden maneuver, exercise care when stowing
things. Put luggage or cargo in the trunk if
possible. Do not pile luggage or cargo higher than
the seat backs. Do not place anything on the
luggage cover below the rear window.Luggage nets cannot secure hard or heavy objects.
Wa r n i n g !
Keep compartment lids closed. This will help to
prevent stored objects from being thrown about
and injuring vehicle occupants during an accident.
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Interior equipment
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Luggage cover – removal and installation
Removal:
Take off securing straps (1).
Pull cover towards rear (2).
Installation:
Place cover into holder.
Attach securing straps to trunk lid.
Note:
Do not place anything on the luggage cover below the
rear window.
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Interior equipment
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Loading instructions
The total load weight including vehicle occupants and
luggage/cargo should not exceed the vehicle capacity
weight indicated on the certification tag which can be
found on the left door pillar.
The handling characteristics of a fully loaded vehicle
depend greatly on the load distribution. It is therefore
recommended to load the vehicle according to the
illustrations shown, with the heaviest items being
placed towards the front of the vehicle.
Always place items being carried against front or rear
seat backrests, and fasten them as securely as possible. The heaviest portion of the cargo should always be kept
as low as possible since it influences the handling
characteristics of the vehicle.
Note:
The trunk is the preferred place to carry objects.
The enlarged cargo area should only be used for items
which do not fit in the trunk alone.
Wa r n i n g !
Always fasten items being carried as securely as
possible.In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle, and can cause injury to vehicle
occupants unless the items are securely fastened in
the vehicle.To help avoid personal injury during a collision or
sudden maneuver, exercise care when transporting
cargo.Never drive vehicle with tailgate open. Deadly
carbon monoxide (CO) gases may enter vehicle
interior resulting in unconsciousness and death.
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Tele Aid
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Important!
Always make sure that the indicator lamps in the
“SOS” button, in the “Roadside Assistance” button and
in the “Information” button do not remain illuminated
constantly in red and the message “TELE AID – VISIT
WORKSHOP” is not displayed in the multifunction
display after the system self check.
If a malfunction is indicated as outlined above, have the
system checked at the nearest Mercedes-Benz Center as
soon as possible.
Emergency calls
An emergency call is initiated automatically:
• following an accident in which the Emergency
Tensioning Retractors (ETR’s) or airbags deploy,
• if the antitheft alarm or the tow-away alarm stays on
for more than 20 seconds, see pages 44 and 46.
An emergency call can also be initiated manually by
opening the cover next to the inside rear view mirror
labeled “SOS”, then briefly pressing the button located
under the cover. See below for instructions on initiating
an emergency call manually. Once the emergency call is in progress, the indicator
lamp in the “SOS” button will begin to flash. The
message “EMERGENCY CALL – CONNECTING CALL”
appears in the multifunction display. When the
connection is established, the message “EMERGENCY
CALL – CALL CONNECTED” appears in the
multifunction display. All information relevant to the
emergency, such as the location of the vehicle
(determined by the GPS satellite location system),
vehicle model, identification number and color are
generated.
A voice connection between the Response Center and
the occupants of the vehicle will be established
automatically soon after the emergency call has been
initiated. When a voice connection is established the
audio system mutes and the message “TELE AID –
EMERGENCY CALL ACTIVE” appears in the
multifunction display. The Response Center will attempt
to determine more precisely the nature of the accident
provided they can speak to an occupant of the vehicle.
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