stop start MERCEDES-BENZ C-Class 2011 W204 Owner's Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: C-Class, Model: MERCEDES-BENZ C-Class 2011 W204Pages: 320, PDF Size: 13.17 MB
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Display messagesPossible causes/consequences and M Solutionsh
Check Tire PressureGRisk of accident
The tire pressure in one or more tires has dropped significantly.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change a wheel ( Y page 286).XCheck the tire pressure. If necessary, correct the tire pressure
( Y page 277).h
Correct Tire
PressureThe tire pressure is insufficient in at least one of the tires or the
tire pressure difference between the wheels is too great.XCheck the tire pressures at the next opportunity. If necessary,
correct the tire pressure ( Y page 277).
Vehicle
Display messagesPossible causes/consequences and M SolutionsShift to 'P' or 'N'
to Start EngineYou have attempted to start the engine with the transmission in
position R or D. XShift the transmission to position P or N.P
Shift to 'P'You turned off the engine with the Start/Stop button and opened
the driver's door while the transmission was in position N.
or
You have attempted to turn off the engine with the Start/Stop
button while the transmission was in position R or D.XShift the transmission to position P.AWagon: the tailgate is open.XClose the tailgate.NThe trunk lid is open. XClose the trunk lid.MGRisk of accident
The hood is open.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XClose the hood.200Display messagesOn-board computer and displays
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Display messagesPossible causes/consequences and M Solutions+
Obtain a new keyThe SmartKey needs to be replaced.XVisit a qualified specialist workshop.+
Replace Key BatteryThe batteries of the KEYLESS-GO key are discharged.XChange the batteries ( Y page 74).+
Don't Forget Your
KeyThe display message is displayed for a maximum of 60 seconds
and is just a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.XTake the KEYLESS-GO key with you when leaving the vehicle.+
Key Not Detected
(red display message)The KEYLESS-GO key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XLocate the KEYLESS-GO key.The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
A warning tone also sounds.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XOperate the vehicle with the KEYLESS-GO key in the ignition
lock if necessary.+
Key Not Detected
(white display
message)The KEYLESS-GO key cannot be detected at present.XChange the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
XChange the location of the key with the KEYLESS-GO functions
in the vehicle.XOperate the vehicle with the KEYLESS-GO key in the ignition
lock if necessary.202Display messagesOn-board computer and displays
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Display messagesPossible causes/consequences and M Solutions+
Key Detected in
VehicleThe KEYLESS-GO key has been detected inside the vehicle during
locking.XRemove the KEYLESS-GO key from the vehicle.+
Remove 'Start'
Button and Insert
KeyKEYLESS-GO is temporarily malfunctioning or is defective. A
warning tone also sounds.XInsert the SmartKey into the ignition lock and turn it to the
desired position.XVisit a qualified specialist workshop.+
Close Doors to
Lock VehicleAt least one door is open. A warning tone also sounds.XClose all doors and lock the vehicle again.
Warning and indicator lamps in the instrument cluster
Brakes
ProblemPossible causes/consequences and M Solutions$ (USA only)
J (Canada only)
The red brake system
warning lamp comes on
while the vehicle is
moving. A warning tone
also sounds.You are driving with the parking brake engaged.XRelease the parking brake.
The warning lamp goes out and the warning tone ceases.$ (USA only)
J (Canada only)
The red brake system
warning lamp comes on
while the engine is
running. A warning tone
also sounds.GRisk of accident
There is insufficient brake fluid in the fluid reservoir.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.XEngage the parking brake.XConsult a qualified specialist workshop immediately.XObserve the additional display messages in the multifunction
display.
Do not add brake fluid. This will not rectify the problem.
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EngineProblemPossible causes/consequences and M Solutions;
The yellow Check
Engine warning lamp
lights up while the
engine is running.There may be a malfunction, for example:
R in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system
R the fuel system
The emission limit values may have been exceeded and the engine
may be breaking in emergency mode.XHave the vehicle checked as soon as possible at a qualified
specialist workshop.
i In some states, you are required by law to visit a qualified
specialist workshop as soon as the Check Engine warning lamp
lights up. If necessary, check whether this is the case in the
state you are in.
8
The yellow reserve fuel
warning lamp flashes
while the engine is
running.The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.XCheck that the fuel filler cap is correctly closed.XIf the fuel filler cap is not correctly closed: close the fuel filler
cap.XIf the fuel filler cap is closed: visit a qualified specialist
workshop.8
The yellow reserve fuel
warning lamp lights up
while the engine is
running. The amount of fuel in the tank has dropped into the reserve range.XRefuel at the nearest gas station.?
The red coolant
warning lamp lights up
while the engine is
running and the coolant
temperature gauge is
at the start of the scale.The temperature sensor for the coolant temperature gauge is
faulty.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions. Do not continue
driving under any circumstances.XEngage the parking brake.XConsult a qualified specialist workshop.210Warning and indicator lamps in the instrument clusterOn-board computer and displays
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ProblemPossible causes/consequences and M Solutions?
The red coolant
warning lamp comes on
while the engine is
running.The coolant level is too low.
If the coolant level is correct, the airflow to the radiator may be
blocked or the electric radiator fan may be malfunctioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XAllow the engine and coolant to cool.XCheck the coolant level and add the coolant ( Y page 240).
Observe the warning notes.XIf the coolant needs adding more often than usual, have the
engine coolant system checked.XMake sure that the air supply to the radiator is not blocked, e.g.
by snow, slush or ice.XAt coolant temperatures below 248 ‡ (120 †), continue driving
to the next qualified specialist workshop.XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-start driving.?
The red coolant
warning lamp comes on
while the engine is
running. A warning tone
also sounds.The coolant has exceeded a temperature of 248 ‡ (120 †). The
airflow to the radiator may be blocked or the coolant level may be
too low.
The engine is not being cooled sufficiently and may be damaged.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XAllow the engine and coolant to cool.GWarning
Driving when your engine is overheated can cause some fluids which may have leaked into the
engine compartment to catch fire. You could be seriously burned.
Steam from an overheated engine can cause serious burns which can occur just by opening the
engine hood. Stay away from the engine if you see or hear steam coming from it.
Stop the vehicle in a safe location away from other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until the engine has cooled down.
! If the coolant temperature exceeds 248 ‡(120 †) do not continue driving. The engine will
otherwise be damaged.
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XPull release lever : on the hood.
The hood is released.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood.
XReach into the gap, pull hood catch
handle ; up and lift the hood.
Closing the hood
GWarning
When closing the hood, use extreme caution
not to catch hands or fingers. Be careful that
you do not close the hood on anyone.
Make sure the hood is securely engaged
before driving off. Do not continue driving if
the hood can no longer engage after an
accident, for example. The hood could
otherwise come loose while the vehicle is in
motion and injure you and/or others.
XLower the hood and let it fall from a height
of approximately 8 inches (20 cm).
XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force.
Engine oil
Notes on the oil level
Depending on the driving style, the vehicle
consumes up to 0.9 US qt (0.8 l) of oil over a
distance of 600 miles (1000 km). The oil
consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
When checking the oil level:
Rpark the vehicle on a level surface.
Rthe engine should be switched off for at
least five minutes if the engine is at normal
operating temperature.
Rthe engine should be switched off for at
least 30 minutes if it is not at normal
operating temperature (i.e. if you only start
the engine briefly).
Checking the oil level using the oil
dipstick
XPull oil dipstick : out of the dipstick guide
tube.
XWipe off oil dipstick :.XSlowly insert oil dipstick : into the
dipstick guide tube to the stop, and take it
out again.
The oil level is correct if the level is between
MIN mark = and MAX mark ;.
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On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 132).
XCheck the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
GWarning
In order to avoid any potentially serious burns:
Ruse extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
Rdo not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
coolant reservoir contains hot fluid and is
under pressure.
Rusing a rag, slowly turn the cap
approximately 1/2 turn to relieve excess
pressure. If opened immediately, scalding
hot fluid and steam will be blown out under
pressure.
Rdo not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts.
XSlowly turn cap : half a turn counter-
clockwise and allow excess pressure to
escape.
XTurn cap : further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant is approximately 0.6 in
(1.5 cm) higher when warm, there is
enough coolant in coolant expansion
tank ;.
XIf necessary, add coolant which has been
tested and approved by Mercedes-Benz.
XReplace cap : and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 310).
Windshield washer system/headlamp
cleaning system
The washer fluid reservoir is used for both the
windshield washer system and the headlamp
cleaning system.
GWarning
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engine parts, because it may
ignite and burn. You could be seriously
burned.
! At temperatures below freezing, always
fill the washer fluid container with a mix of
windshield washer concentrate and
antifreeze additive. There is otherwise a
risk of damaging the windshield washer
system/headlamp cleaning system.
! Only use washer fluid concentrate which
is suitable for plastic lenses. Unsuitable
washer fluid concentrate could damage the
plastic lenses of the headlamps.
! Do not add distilled or de-ionized water to
the washer fluid container. Otherwise, the
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Cleaning the windowsGWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
XClean the inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not use hard objects to clean the insides
of the windows, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away. This can lead to corrosion damage
and damage to electronic components.
Cleaning the wiper blades
GWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.XFold the wiper arms away from the
windshield.XCarefully clean the wiper blades with a
damp cloth.XFold the windshield wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
Cleans the headlamps
XClean the plastic lamp lenses on the
headlamps using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths.
! Only use cleaning agents or cleaning
cloths which are suitable for plastic
headlamp lenses. Unsuitable cleaning
agents or cleaning cloths could scratch or
damage the plastic headlamp lenses.
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a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
XLift the trunk floor upwards (Y page 219).:Vehicle tool kit tray;Stowage well=Spare wheel/"Minispare" emergency
spare wheel
The vehicle tool kit contains:
RFoldable wheel chock
RFuse allocation chart
RJack
ROne pair of gloves
RLug wrench
RTowing eye
"Minispare" emergency spare wheel
The "Minispare" emergency spare wheel can
be found in the stowage well under the trunk
floor.
XLift the trunk floor upwards (Y page 219).XTurn stowage well ; counter-clockwise
and remove it.
XRemove "Minispare" emergency spare
wheel :.
For further information on changing a wheel
and mounting the spare wheel, see
(Y page 255).
Flat tire
Preparing the vehicle
Your vehicle could be equipped with a
"Minispare" emergency spare wheel or the
MOExtended run-flat system(Y page 259).
iVehicle preparation is not necessary on
vehicles with the MOExtended run-flat
system.
XStop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
XSwitch on the hazard warning lamps.XFirmly depress the parking brake.XBring the front wheels into the straight-
ahead position.
XVehicles with manual transmission:
engage first or reverse gear.
XVehicles with automatic transmission:
move the selector lever to P.
XSwitch off the engine.XVehicles without KEYLESS-GO: remove
the key from the ignition lock.
XVehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 132).
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Towing and tow-starting
Important safety notes
GWarning
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine will not run.
R there is a malfunction in the brake system.
R there is a malfunction in the power supply
or the vehicle's electrical system.
With the engine not running, there is no power
assistance for the brake and steering
systems. You will then need considerably
more force to steer and to brake and the
brake pedal travel will be longer. If necessary,
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Drive slowly and smoothly when towing.
Excessive tractive power could otherwise
damage the vehicles.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop
button. Turn the SmartKey to position 2 in
the ignition lock and shift the automatic
transmission to N. Then, turn the SmartKey
back to 0 and leave it in the ignition lock.
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised. This could
otherwise damage the transmission.
The automatic transmission must be in
position N while the vehicle is being towed.
The battery must be connected and charged.
Otherwise:
R you will not be able to turn the SmartKey to
position 2 in the ignition lock.
R you will not be able to shift the automatic
transmission to position N.
Vehicles with automatic transmission:
manually release the selector lever lock in
position P(Y page 144).
i Switch the automatic lock ( Y page 181)
off before towing. Otherwise, you could
lock yourself out of the vehicle when
pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
XRemove the towing eye from the vehicle
tool kit ( Y page 253).GWarning
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
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