Tail MERCEDES-BENZ C-Class 2011 W204 Owner's Manual

BatteryCharging ........................................ 261
Checking (SmartKey) .......................74
Display message ............................ 196
Important safety guidelines
(SmartKey) ....................................... 74
Jump-starting ................................. 262
Replacing (SmartKey) ......................74
Safety notes .................................. 259
Belt
see Seat belts
Brake fluid
Notes ............................................. 309
Brake fluid level ................................ 242
Brake lamp (display message) ......... 192
Brakes ABS .................................................. 62
BAS .................................................. 62
Brake fluid (notes) .........................309
Display message ............................ 190
High-performance brake system ....153
Important safety notes ..................151
Maintenance .................................. 152
Parking brake ................................ 149
Warning lamp ................................. 203
Breakdown
see Accident (notes)
see Flat tire
Bulbs
Backup lamp .................................. 115
Brake lamp .................................... 115
High-beam headlamps ...................113
Low-beam headlamps ....................113
Overview ........................................ 112
Parking lamps ................................ 114
Rear fog lamp ................................ 115
Replacing ....................................... 114
Side marker lamp .......................... 115
Standing lamps (front) ...................114
Tail lamp ........................................ 115
Turn signal lamp ............................ 115
Turn signals (front) ......................... 114C
CAC (Customer Assistance Center) .........21
California
Important notice for retail
customers and lessees ....................19
Calling up a malfunction
see Display messages
Capacities
see Technical data
Care
Carpets .......................................... 249
Car wash ........................................ 244
Display ........................................... 247
Gear or selector lever ....................248
Headlamps ..................................... 246
Matte finish ................................... 245
Notes ............................................. 243
Paint .............................................. 245
Plastic trim .................................... 247
Power washer ................................ 244
Rear view camera .......................... 247
Roof lining ...................................... 249
Seat belt ........................................ 249
Seat covers .................................... 248
Sensors ......................................... 247
Steering wheel ............................... 248
Tail pipes ....................................... 247
Trim strips ..................................... 248
Washing by hand ........................... 244
Wheels ........................................... 245
Windows ........................................ 246
Wiper blades .................................. 246
Wooden trim .................................. 248
Cargo tie down rings ......................... 219
CD player/CD changer (on-board
computer) .......................................... 175
Center console ..................................... 29
Central locking Automatic locking (on-board
computer) ...................................... 181
SmartKey ......................................... 70
Changing bulbs
Headlamps ..................................... 111
Changing gears .................................. 139
Changing the programming SmartKey ......................................... 73Index5BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 5

Emergency spare wheelStorage location ............................ 254
Emergency starting ........................... 266
Emergency tensioning device Function ........................................... 54
Safety guidelines ............................. 35
Emissions purification
Service and warranty information ....18
Engine
Irregular running ............................ 136
Starting problems ..........................136
Starting the engine with the key ....133
Starting with KEYLESS-GO .............133
Switching off .................................. 149
Warning lamp Check Engine ..........210
Engine electronics
Malfunction .................................... 136
Engine number .................................. 304
Engine oil Adding ........................................... 240
Checking the oil level ..................... 239
Display message ............................ 196
Lubricant additives ........................309
Notes about oil grades ................... 308
Temperature (on-board computer) . 171
Viscosity ........................................ 309
ESC (Electronic Stability Control)
see ESP ®

ESP ®
(Electronic Stability
Program) Activating/deactivating (AMG
vehicles) .......................................... 65
Activating/deactivating (except
AMG vehicles) .................................. 64
Activating/deactivating (on-
board computer) ............................ 178
AMG menu (on-board computer) ...171
Display message ............................ 184
ETS/4ETS ........................................ 63
Important safety information ...........63
Warning lamp ................................. 207
ETS/4ETS (Electronic Traction
System) ................................................ 63
Exhaust check ................................... 151
Exhaust tail pipe (cleaning
instructions) ...................................... 247Exterior lighting
see Lights
Exterior mirrors
Adjusting ....................................... 100
Dipping (automatic) .......................101
Folding in/out (automatically) .......101
Folding in/out (electrically) ...........100
Folding in when locking (on-board
computer) ...................................... 182
Out of position ............................... 101
Setting ........................................... 100
Storing settings (memory
function) ........................................ 102
Storing the parking position ..........101
Exterior view ........................................ 24
F
First-aid kit ......................................... 253
Flat tire Changing a wheel/mounting the
spare wheel ................................... 255
MOExtended run-flat system .........259
Preparing the vehicle .....................254
Raising the vehicle .........................256
Floormat ............................................. 236
Front fog lamp (display message) ... 193
Fuel Additives ........................................ 308
Notes ............................................. 306
Premium-grade unleaded gasoline . 306
Refueling ........................................ 145
Specifications ................................ 307
Troubleshooting ............................. 148
Fuel consumption
Current (on-board computer) .........170
Notes ............................................. 150
Fuel filler cap (display message) ..... 197
Fuel filler flap Emergency release ........................146
Opening/closing ............................ 146
Fuel level
Calling up the range (on-board
computer) ...................................... 170
Fuses
Dashboard fuse box .......................267
Fuse allocation chart .....................267
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SPORT handling modeActivating/deactivating (AMG
vehicles) .......................................... 64
Warning lamp ................................. 208
SRS (Supplemental Restraint
System) Display message ............................ 185
Introduction ..................................... 34
Warning lamp ................................. 209
Warning lamp (function) ................... 34
Standard display (on-board
computer) .......................................... 170
Starting the engine Important safety notes ..................133
Station
see Radio
Steering (display message) .............. 201
Steering wheel Adjusting (electrically) .....................98
Adjusting (manually) ........................98
Buttons (on-board computer) ......... 167
Cleaning ......................................... 248
Important safety notes ....................98
Memory function (storing
settings) ........................................... 98
Storing settings (memory
function) ........................................ 102
Steering wheel paddle shifters ........ 141
Stowage compartments Armrest (under) ............................. 217
Glove box ....................................... 216
Stowage space
Cup holders ................................... 220
Important safety information .........216
Stowage well
Trunk floor (under) .........................219
Submenu (on-board computer)
Convenience .................................. 181
Factory setting ............................... 182
Instrument cluster .........................178
Lights ............................................. 180
Standard display ............................ 170
Time/Date ..................................... 179
Vehicle ........................................... 181
Summer opening
see Convenience opening feature
Sun visor ............................................ 221Supplemental Restraint System
see SRS
Surround lighting (on-board
computer) .......................................... 180
Switching off the alarm (ATA) ............ 67
T
Tachometer ........................................ 167
Tailgate Display message (12-button
multifunction steering wheel) ........200
Tail lamps (Display message) ........... 192
Tank content Fuel gauge ....................................... 26
Technical data ................................... 302
C 250 ............................................. 311
C 250 4MATIC ............................... 311
C 300 ............................................. 311
C 300 4MATIC ............................... 312
C 350 .................................... 312, 313
C 350 4MATIC ............................... 312
Tires/wheels ................................. 293
TELEAID
Call priority .................................... 230
Display message ............................ 185
Downloading destinations
(COMAND) ..................................... 230
Emergency call .............................. 227
Important safety notes ..................226
Locating a stolen vehicle ...............231
MB info call button ........................229
Remote vehicle locking ..................231
Roadside Assistance button ..........229
Self-test ......................................... 227
System .......................................... 227
Vehicle remote unlocking ..............231
Telephone
Accepting a call ............................. 176
Display message ............................ 201
Menu (on-board computer) ............176
Number from the phone book ........ 177
Redialing ........................................ 177
Rejecting/ending a call .................177
Telephone compartment .................. 217
Temperature Coolant .......................................... 166
Coolant (on-board computer) ......... 171
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Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
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Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Breakdown assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
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If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available.
The use of leaded fuels can damage the
catalytic converter.
R Gasoline may have a considerably lower
octane rating. Improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Safety notes
GWarning
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
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Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty of
Daimler AG.
Data stored in the vehicle
Information regarding electronic
recording devices
(Including California Code Supplement
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data.
If your vehicle is equipped with mbrace 2
data
is transmitted in the event of an accident.
This information serves, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in arbitration of disputes that
involve Daimler AG, its subsidiaries or its
sales and service organizations
R as otherwise required or permitted by law
Please observe the mbrace 2
order agreement
regarding further details on data that this
system records and transmits.
2 The system is called TELEAID in Canada.22IntroductionBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 22

GWarning
The SRS self-check has detected a
malfunction if the 6 SRS warning lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving
For your safety, Mercedes-Benz strongly
recommends that you have the system
checked as soon as possible at an authorized
Mercedes-Benz Center. Otherwise the SRS
may not be activated when it is needed in an
accident, which could result in serious or fatal
injury. The SRS might also deploy
unexpectedly and unnecessarily which could
also result in injury.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: Call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Safety guidelines for seat belts,
Emergency Tensioning Devices (ETDs)
and air bags
GWarning
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. over the steering
wheel hub, front-passenger front air bag
cover, outer sides of the seat backrests,
door trim panels, or door frame trims.
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
Work on the SRS must therefore only beOccupant safety35SafetyBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 35Z

XPull handle :.XRaise the trunk lid.
Closing
GWarning
To prevent possible personal injury, always
keep hands and fingers away from the trunk
opening when closing the trunk lid. Be
especially careful when small children are
around.
XPull the trunk lid down using recess :.XLock the vehicle if necessary with
the & button on the SmartKey or with
KEYLESS-GO ( Y page 71).
Automatic opening and closing from
the outside
Important safety guidelines
GWarning
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
For the trunk lid to be opened fully, there must
be a minimum clearance from floor to ceiling
of 5.90 ft (1.80 m).
Opening
You can open the trunk lid automatically
using the SmartKey or the handle in the trunk
lid.
XPress and hold the F button on the
SmartKey until the trunk lid opens.
or
XWhen the trunk is unlocked, pull on the
trunk lid handle and let it go again
immediately.
Closing
i If you leave a KEYLESS-GO key in the
trunk, the trunk lid will not lock.
Opening automatically from the
inside
GWarning
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
You can open the tailgate from the driver's
seat when the vehicle is stationary.
XTo open: press the upper section of remote
operating switch : for the trunk lid until
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Side windows
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
GWarning!
When opening or closing the door windows,
make sure there is no danger of anyone being
harmed by the opening/closing procedure.
The door windows are equipped with the
automatic operation and anti-entrapment
features. If during automatic operation a door
window encounters an obstruction that
blocks its path, the anti-entrapment feature
will stop the door window and open it slightly.
The door windows operate differently when
the switch is pulled and held. See the section
about the side windows for details.
The closing of the door windows can be
immediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
If a door window encounters an obstruction
that blocks its path in a circumstance where
you are closing the door windows by pressing
and holding button & on the SmartKey or
by pressing and holding the sensor surface
(vehicles with KEYLESS-GO) on an outside
door handle, the anti-entrapment feature will
not operate.
Activate the override switch when children
are riding in the back seats of the vehicle. The
children may otherwise injure themselves,
e.g. by becoming trapped in the door window
opening.
GWarning!
Do not keep any part of your body up against
the window pane when opening a window. The
downward motion of the pane may pull that
part of your body down between the window
pane and the door frame and trap it there. If
there is a risk of entrapment, release the
switch and pull it to close the window.
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