towing MERCEDES-BENZ C-CLASS COUPE 2020 Owner's Manual

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Wa rning and indic ator lam ps(sta nda rd).......1 0
Indicat orand warning lam ps(Wide‐
scr een Cockpit)................................ ............ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ......... .............. 21
Genui neMer cedes-Ben zpar ts........ .............. 21
Oper ator's Manual ........................................2 2
Ser vice andvehicle operation ......................2 3
Oper ating safety.......... .................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection .................. .............. 26 Qualif
iedspec ialistwo rkshop ....................... 26
Cor rect useof theve hicle ............................. 27
Pr oblems withyo ur vehicle ............... ............ 27
Re por tingsaf etydef ects ...............................2 7
Limit edWarrant y.......................................... 28
QR cod efo rre scue card... ............... .............2 8
Dat ast or ag e... ..............................................2 8
Cop yright ...................................................... 31 Occupant
safety.... .....................................33
Re stra int system .............................. .............3 3
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 35
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 40
PR E-S AFE ®
sy stem ....................................... 48
Saf elytranspor tingchildr enintheve hi‐
cle ...... ..........................................................4 9
No teson pets intheve hicle ............ .............6 2 Opening
andclosing .................................. 63
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 63
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 68
Tr unk ................................................ ............ 72
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 77
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 81Anti-t
heftpr otect ion .....................................8 6 Seats
andstowing ..................................... 89
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......89
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....90
St eer ing wheel ..............................................9 7
Eas yentr yand exitfeatur e...........................9 9
Oper ating thememor yfunc tion .................. 100
St ow agear eas ............................................ 101
Cup holder.................................................. 110
Ashtr ayand cigarette light er.......................1 11
Soc kets ........... ............................................ 113
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ...114
Ins talling/ remo ving thefloor mats .............. 115 Light
andvisibili ty.................................... 117
Ext eriorlighti ng............. ..............................117
Int erior ligh ting ........................................... 122
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 123
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 125
Oper ating thesun visor s... .......................... 128 2
Contents

Clim
atecontr ol........................................ 130
Ov ervie wof climat econt rolsy stems ..........1 30
Oper ating theclimat econ trol system ......... 130 Dr
ivin gand parking ................................. 135
Dr iving ............ .................................... ........135
DY NA MIC SELE CTswitc h... .........................1 45
Au tomatic transmiss ion.............................. 147
Fu nctio nof 4MA TIC<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ...........152
Re fuel ing...... .............................................. 153
Pa rking .......................................................1 55
Dr iving anddriving safetysy stems .............1 64
Ve hicle towing instruct ions .........................2 20 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................222
Ins trument Displayove rview ...................... 222
Ov ervie wof thebutt ons onthesteer ing
wheel ..................... .....................................2 23
Oper ating theon- boar dcom puter.............. 223
Se tting thedesign ...................................... 225
Se tting thear ea foradd itional values .........2 25
Ov ervie wof disp lays on themultifunc ‐
tion displa y... ..............................................2 26 Ad
jus ting theins trument lighting ................2 27
Menus andsubmenus ................................ 227
Head-up Display... ...................................... 233 Vo
ice Contr olSy stem .............................. 235
No teson oper ating safety.......................... 235
Ope ratio n........... ................................. .......236
Usi ngtheVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...237
Essenti alvoice com mand s.........................2 38 Multimedi
asy stem .................................. 250
Ov ervie wand oper ation .................. ............ 250
Sy stem settings .............................. ............ 259
Fit &Healt hy<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 271
Na vig ation .......................................... ........273
Te lephon e........................................ ...........2 98
Online andInterne tfunctions ..................... 321
Medi a....... ..................................................327
Ra dio .......................................................... 339
Sound .........................................................3 46 Maint
enanceand care....... ......................34 9
ASS YSTPL US service interva ldispla y........ 349
En gine compartment .................................. 350
Cleanin gand care.......................................3 57 Br
eak down assista nc e<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 366
Emerg ency<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> 366
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 368
Batt ery(v ehi cle)<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 374
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 379
Ele ctrica lfu ses ............ ...............................384 Whe
elsand tires ............ ..........................388
No teson noise orunusua lhandling char‐
act eristic s...................................................3 88
No teson regular lyinsp ecting wheels and
tir es ............................................................ 388
No teson sno wch ains ................................ 389
Ti re pressur e.............................................. 390
Loading theve hicle .....................................3 97
Ti re labeling ................................................ 401
Def inition ofterm sfo rtir es and loading ..... 406
Cha nging awhee l..... .................................. 409
Emerg encysparewhee l..... ......................... 418 Con
tents 3

1
QRcode foraccessi ngthere scue card →
28
2 Safetyve sts →
366
3 mebutt onand SOS button →
315
4 Chec kingand addin goperatin gfluids →
424
5 Tow- star tin gand towing away →
379
6 Flattir e →
368
7 Startin gassis tance →
378
8 Haza rdwa rning lam ps →
119 9
Fuelfiller flap withins truct ion labels fortir e
pr essu re,fuel type andQRcode foraccessi ng
th ere scue card →
153
A Tow- star tin gand towing away →
379
B TIREFIT kit →
369
C First-ai dkit →
367
D Warning triang le →
367 At
aglanc e– Em erge ncie sand brea kdo wns 19

Sy
stem limit s
Te mp oraryspeed restrictions (e.g.fo ra cer tain
tim eor due towe ather condition s)can notbe
pr oper lyde tected bythesy stem. Themaximum
per missible speedapplying toave hicle witha
tr ailer isno tde tected bythesy stem. Inthese sit‐
uations youmus tadj ustyo ur spee dyo urself . &
WARNIN GRisk ofacci dent dueto Active
Spe edLimi tAssi stadap tingth eve hicle's
speed
The speed adoptedby ActiveSpe edLimi t
Assi stma ybe toohigh orincor rect insome
indi vidualcase s,su ch as:
R Inthewe tor infog
R When towing atrailer #
Ensur eth at thedr iven speed complies
wit htraf fic re gulations. #
Adjus tth edr iving speed tosuit current
tr af fic and weather condition s. Fu
nction ofrout e-base dspee dadap tation %
The follo wing function iscoun try- dependen t
and onlyav ailable incon junction withth e
Dr iving Assi stanc ePa ckag e.
When ActiveDis tance AssistDIS TRONI Cis acti ‐
va ted, theve hicle speed willbeadjus tedaccor d‐
ing lyto thero uteev ent sahead. Dependingon
th edr ive pr og ram sele cted, theve hicle negoti‐
at es aro uteeve ntaheadin afue l-saving, com ‐
fo rtable ordynam icman ner.When thero ute
eve nthasbe en passe d,theve hicle acceler ates
ag ain tothestor ed speed. Thesetdis tance to
th eve hicle infront, vehicles detected aheadand
spe edrestrictions aheadar eta ke nint oacco unt.
Ro ute-based speedadj ustm entcan beconfig‐
ur ed inthemultimedia system (/ page18 3).
Th efo llo wing routeeve nts areta ke nint o
acco unt:
R Bend s
R T-int ersect ions,tr af fic cir cle sand tollst a‐
tio ns
R Turnsand exits R
Traf fic jams ahead(only with Liv eTraf fic
( / pag e290))
% When theto llst atio nis reac hed, ActiveDis ‐
ta nce AssistDIS TRONI Cad op ts thespeed as
th estor ed speed.
Also, thespeed isreduced ifth etur nsignal indi‐
cat ortochang elane sis swit ched on and one of
th efo llo wing situat ionsisde tected:
R Turning offat intersect ions
R Drivin gon slowing- down lanes
R Drivin gon lanes adjacenttoslo wing-do wn
lanes
The driver isresponsible forch oosing theright
speed andobser vingother road user s.This
applies inpar ticular tointersect ions,traf fic cir‐
cle sand traf fic lights, asroute-based speed
adap tatio ndo es notbr ak eth eve hicle toast and‐
st ill.
When routeguidan ceisact ive, thefirs tsp ee d
ad jus tment iscar ried out automatic ally.If th e
tur nsigna lind icatoris swi tched on,theselect ed
ro uteis co nfirmed andfurther speed adjustment
is activ ated. 18
2
Driving and parking

pedal.
Neveratt em pttolea vetheve hi‐
cle ifit is being heldbyHillSt artAs sis t. HOLD
functi on HOLD
functi on
The HOL Dfun ction holds theve hicle atast and‐
st ill wit hout requ iring youto depr essthebr ak e
pedal, e.g.while waitin gin traf fic.
The HOLD functionisonly anaid. The responsi‐
bility forth eve hicle safely standi ngstill remains
wit hth edr iver .
Sy stem limit s
The HOL Dfun ction isonl yint end edtoprov ide
assis tance when drivi ng and isno ta su fficien t
mean sof saf eguar dingtheve hicle agains tro lling
aw ay when statio nary.
R The incline mustno tbe great erthan 30%. Ac
tiv atin g/deac tivatin gthe HOL Dfunc tion &
WARNIN GRisk ofan acci dent dueto the
HOLD functio nbei ng activ ated whe nyo u
lea vetheve hicle
If yo ulea vetheve hicle while onlyth eHOLD
func tion isbraking theve hicle, theve hicle
can rollaw ay inthefo llo wing situat ions:
R Ifth er eis amalfunct ioninthesy stem or
in thepo we rsupp ly.
R Ifth eHOLD function isdeactiv ated by
depr essing theacceler ator pedal orbrak e
pedal, e.g.byave hicle occupant. #
Alw aysdeactiv ateth eHOLD function
and secur eth eve hicle agains tro lling
aw ay bef orelea ving theve hicle. *
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash Re
quirement s:
R The vehicle isstatio nary.
R The driver's door isclosed ortheseat belton
th edr iver's side isfastened.
R The engine isrunning orhasbe en automati‐
cally switc hedoffby theEC Ostar t/ stop
funct ion. 19
0
Driving and parking

at
ebr ak eapplic ation,e.g .af te rint entional ly
dr iving overa soli dlane marking.
The brak eapp lication canbeinterru pte dat
an ytime ifyo usteer slightl yin theopposit e
dir ect ion. #
Alw aysmak esur eth at ther eis suf fi‐
cie ntdist anc eto theside forot her traf‐
fi c or obs tacle s. &
WARNIN GRisk ofacci dent despite Lane
Ke eping Assist
Lane Keeping Assistcann otalw aysclear ly
de tect lane mar kings .
In such case s,Lane Keeping Assistcan:
R givean unnec essarywa rning
R notgiv eawa rning #
Alw ayspa ypar ticular attention tothe
tr af fic situ ation and keep within the
lane, espec iallyif Ac tiveLa ne Keeping
Assis taler tsyou. Be
sureto obser vethesy stem limit ations of
Ac tiveLa ne Keeping Assist. #
Press butt on2.
If indicat orlam p1 lights up,ActiveLa ne
Ke eping Assistis activ ated, thelane mark‐
ings aresho wnaslight intheassis tance
gr ap hic. Whe nAc tiveLa ne Keeping Assistis
activ e,thelane markings aresho wningreen
in theassis tance grap hic. Se
ttin gthe sens itivity of Activ eLan eKe ep‐
ing Assis t
Multi media system:
4 Vehicle 5
k Assist ance
5 Act .Lane Keep. Assist #
Select ase tting.
Ac tiv atin g/deac tivatin gthe warning #
Activate0073 ordeacti vate 0053 Lane Depart.
Warning.
Yo udo notre cei veanywa rning when leaving
a lane ifth elane keeping warning system is
deactiv ated. Ve
hicl eto wing instruct ions
The vehicle isno tsuit able forth euse oftow bar
sy stems that areused forflat towing ording hy
to wing, forex am ple. Attach ing and using tow bar
sy stems canlead todamag eon theve hicle.
When youar eto wing ave hicle withto w bar sys‐
te ms, safedr iving charact eristic scan notbe
guar anteed forth eto wing vehicle ortheto we d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywithth eper‐ 220
Driving andparking

mitt
edtowing methods (/page37 9) andth e
ins truct ions forto wing withbo th axle son the
gr ou nd (/ page 381). Dr
iving andparking 22
1

#
Dur ing star ting assistance :st ar tth e
engine ofthedonor vehicle andrunat idle
spe ed. #
Connect theneg ativepole ofthedonor bat‐
te ry and grou nd point 4 ofyour ow nve hicle
by usin gth ejum per cable/c harging cable.
Begin withth edonor batteryfirs t. #
During star ting assistance :st ar tth e
engine ofyour ow nve hicle. #
Dur ing thech argin gpr oc ess :st ar tth e
ch argin gpr oce ss. #
Dur ing star ting assistance :le tth eengines
ru nfo rse veralmin utes. #
Dur ing star ting assistance :bef oredis con‐
necting thejum per cable, switchon anelec‐
tr ical consumer inyour ow nve hicle, e.g.the
re ar wind owheat eror lighting.
When thest ar tin gassis tance/c harging proce ss
is com plet e: #
First,re mo vethejum per cable/c harging
cable from ground point 4and negative
pole ofthedonor battery, then from positiv e
clam p3 and positiv epole ofthedonor bat‐ te
ry.Begi nea ch tim ewi th thecon tacts on
yo ur ow nve hicle firs t. #
Afterre mo ving thejum per cable/c harging
cable, closecover2 ofposi tiveclam p3. #
Closecover1.
Fu rther information canbeobt ained ataqu ali‐
fi ed specialis two rkshop. Re
plac ingthe 12Vbatt ery #
Obs erve theno teson the12 Vbatt ery
(/ page37 4).
Me rcedes-B enzrecomme ndsthat youha ve the
12 Vbatt eryre placed ataqu alif ied spec ialist
wo rkshop, e.g.atan aut hor ized Mercedes-Benz
Cent er.
Obser vethefo llo wing notesif yo uwa ntto
re place thebatt eryyo urself :
R Alw aysre place afa ulty battery wit habatt ery
whic hmee tsthespecif icvehicle requ ire‐
men ts.
The vehicle iseq uipped withan AGMtech nol ‐
ogy batter y(A bso rbentGlas sMa t)or alith ‐ ium-io
nbatt ery. Fu llve hicle functionality is
onl yguar anteed withan AGMbatt eryor lith‐
ium-ion battery. Fo rsaf etyre ason s,
Mer cedes-Ben zre comme ndsthat youon ly
use batteries whic hha ve been tested and
appr ovedfo ryo ur vehicle byMer cedes-Ben z.
R Carryove rde tach able parts,suc has vent
hos es,elbo wfitting orterm inal covers from
th ebatt erybeing replaced.
R Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery.
Ins tallan yex istin gor supplied cellcaps.
Ot her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods Mer
cede s-Ben zre comme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay. Br
ea kdo wnassista nce 37
9

Fo
rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms. *
NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y #
Obs erve theins truction sand noteson
to wing away. Pe
rm itted towing methods Ve
hicl eeq uipment/ towing
me thod Bo
th axle son thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles withaut omatic transmis‐
sion Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
Yes,ifth esteer ing wheel isfixe din
th ecent erposition withast eer ing
wheel lock.
4MA TICvehicles Yes,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
NoTo
tow wit hara ised axle: towing should be
per form ed byato wing company. 380
Breakdo wnassis tance

To
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page37 9). #
Makesur eth at thebatt eryis con nect edand
ch arge d.
Obser vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted
R The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D.
% Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐
te dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( / pag e382). Atowing vehicle withlifting
eq uipment isrequ ired forve hicle transpor ta‐
tio n. *
NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. #
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. #
Atowing distance of30 miles(50 km)
mu stnotbe exc eeded. &
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If th eve hicle being tow- star tedor towe d
aw ay ishea vier than theper missible gross
mass ofyour vehicle, thefo llo wing situat ions
can occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nov ertur n. #
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed th
eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow- star tedor towe daw ay,
its per missib legross weight mustno texc eed the
per missible gross weight oftheto wing vehicle. #
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(/ page422). #
Vehicl eswith automatic transmiss ion:Do
no topen thedr iver's door orfront passeng er
door ,ot her wise theaut omatic transmiss ion
aut omaticall yshif tsto position 005D. #
Installth eto wing eye(/ page38 4). #
Fasten theto w bar .
* NO
TEDama gedue toinc orrect connec‐
tion oftheto w bar #
Onlyconnect theto w rope ortow bar to
th eto wing eyes. #
Deact ivat eth eaut omatic locking mechanism
(/ page70). Br
eakdo wnassis tance 38
1