tow MERCEDES-BENZ C-CLASS SALOON 2014 Service Manual

The LIM indicator lamp on the cruise control
lever indicates which system you have selec- ted:
R LIM indicator lamp off: cruise control or
DISTRONIC PLUS is selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected.
You can use the cruise control lever to limit
the speed to any speed above 30 km/hw hile
the engine is running.
Selecting variable SPEEDTRONIC If there is a change of drivers, advise the new
driver of the limit speed stored.
X Check whether LIM indicator lamp :is on.
If it is on, variable SPEEDTRONIC is already
selected.
If it is not, press the cruise control lever in
the direction of arrow ;.
LIM indicator lamp :in the cruise control
lever is on. Variable SPEEDTRONIC is selec-
ted.
Storing the current speed You can use the cruise control lever to limit
the speed to any speed above 30 km/h while
the engine is running.
X Briefly press the cruise control lever up :
or down ;.
The current speed is stored and shown in
the multifunction display.
The speedometer dial lights up between
the start of the scale and the stored speed.
Storing the current speed and calling up
the last stored speed G
WARNING
If you call up the stored speed and it is lower
than the current speed, the vehicle deceler-
ates. If you do not know the stored speed, the vehicle could decelerate unexpectedly. There
is a risk of an accident.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you do not know the stored speed, store the
desired speed again. X
Briefly pull the cruise control lever towards
you :. 220
Driving systemsDriving and parking

You cannot exceed the stored limit speed,
even if you depress the accelerator pedal
beyond the pressure point (kickdown). DISTRONIC PLUS
General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. Vehi-
cles are detected with the aid of the radar
sensor system. DISTRONIC PLUS brakes
automatically so that the set speed is not
exceeded.
Change into a lower gear in good time on long and steep downhill gradients. Take particular
note of this when driving a laden vehicle. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects that there is a risk of a collision, you will be warned visually and
acoustically. Without your intervention,
DISTRONIC PLUS cannot prevent a collision.
An intermittent warning tone will then sound
and the distance warning lamp will light up in the instrument cluster. Brake immediately to
increase the distance to the vehicle driving in
front, or take evasive action, provided it is
safe to do so.
DISTRONIC PLUS operates in the range
between 0 km/h and 200 km/h.
Do not use DISTRONIC PLUS while driving on roads with steep gradients.
Important safety notes G
WARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossing traffic As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. G
WARNING
DISTRONIC PLUS cannot always clearly rec-
ognise other road users and complex traffic
conditions.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate or brake unexpectedly
There is a risk of an accident.
Continue to drive carefully and be prepared to
brake, particularly if DISTRONIC PLUS warns
you. G
WARNING
DISTRONIC PLUS brakes your vehicle with up to 50% of the maximum possible deceleration.
If this deceleration is not sufficient,
DISTRONIC PLUS alerts you with a visual and
acoustic warning. There is a risk of an acci-
dent.
Apply the brakes yourself in these situations
and try to take evasive action.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
If you fail to adapt your driving style,
DISTRONIC PLUS can neither reduce the risk
of an accident nor override the laws of phys-
ics. DISTRONIC PLUS cannot take road and
weather conditions or traffic conditions into
account. DISTRONIC PLUS is only an aid. You
are responsible for the distance to the vehicle 222
Driving systemsDriving and parking

If it is off, DISTRONIC PLUS is already selec-
ted.
If it is not, press the cruise control lever in
the direction of arrow ;.
LIM indicator lamp :in the cruise control
lever goes out. DISTRONIC PLUS is selec-
ted.
Activating DISTRONIC PLUS Activation conditions
To activate DISTRONIC PLUS, the following
conditions must be fulfilled:
R the engine must be running. It may take up
to two minutes of driving before
DISTRONIC PLUS is ready for use.
R the electric parking brake must be
released.
R ESP ®
must be switched on, but not inter-
vening.
R Active Parking Assist must not be activa-
ted.
R the transmission must be in position D.
R the driver's door must be closed when you
shift from Pto Dor your seat belt must be
fastened.
R the front-passenger door and the rear
doors must be closed.
R the DISTRONIC PLUS function must be
selected with the cruise control lever
(Y page 223).
Activating X
Briefly pull the cruise control lever towards
you ;or press it up :or down =.
DISTRONIC PLUS is activated.
X Press the cruise control lever repeatedly
up : or down =until the desired speed is
set.
X Remove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
i If you do not fully release the accelerator
pedal, the DISTRONIC PLUS inactive DISTRONIC PLUS inactive
message appears in the multifunction dis-
play. The set distance to a slower-moving
vehicle in front will then not be maintained. You will be driving at the speed you deter-
mine by the position of the accelerator
pedal.
You can also activate DISTRONIC PLUS when
stationary. The lowest speed that can be set is 30 km/h.
X Briefly pull the cruise control lever towards
you ;or press it up :or down =.
DISTRONIC PLUS is activated.
Activating at the current speed/last
stored speed G
WARNING
If you call up a stored speed and this is dif-
ferent from the current speed, the vehicle
accelerates or brakes. If you do not know
what the stored speed is, the vehicle may
accelerate or brake unexpectedly. There is a
risk of an accident.
Take the traffic conditions into account
before calling up the stored speed. If you do
not know what the stored speed is, store the
desired speed again. 224
Driving systemsDriving and parking

X
Briefly pull the cruise control lever towards
you :.
X Remove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated. The first
time it is activated, the current speed is
stored. Otherwise, it sets the vehicle cruise speed to the previously stored value.
Driving with DISTRONIC PLUS Pulling away and driving
X
If you want to pull away with
DISTRONIC PLUS: remove your foot from
the brake pedal.
X Briefly pull the cruise control lever towards
you :.
or
X Accelerate briefly.
Your vehicle pulls away and adapts its
speed to that of the vehicle in front. If no
vehicle is detected in front, your vehicle
accelerates to the set speed. i
The vehicle can also pull away when it is
facing an unidentified obstacle or is driving
on a different line from another vehicle. The vehicle then brakes automatically. There is
a risk of an accident. Be ready to brake at all
times.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If DISTRONIC PLUS detects that the vehicle in front has slowed down, it brakes your vehicle.
In this way, the distance you have selected is maintained.
If DISTRONIC PLUS detects a faster-moving
vehicle in front, it increases the driving speed.
However, the vehicle is only accelerated up to the speed you have stored.
Selecting the drive program
DISTRONIC PLUS supports a sporty driving
style when you have selected the Sor S+
drive program (Y page 197). Acceleration
behind the vehicle in front or to the set speed is then noticeably more dynamic. If you have
selected the Cor Edrive program, the vehicle
accelerates more gently. This setting is rec-
ommended in stop-and-start traffic.
Changing lanes
If you change to the overtaking lane,
DISTRONIC PLUS supports you if:
R you are driving faster than 70 km/h
R you switch on the respective turn signal
R DISTRONIC PLUS does not detect a danger
of collision
If these conditions are met, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in front becomes too small.
i When you change lanes, DISTRONIC
PLUS monitors the left lane (on left-hand-
drive vehicles) or the right lane (on right-
hand-drive vehicles). Driving systems
225Driving and parking Z

There are several ways to deactivate
DISTRONIC PLUS:
X Briefly press the cruise control lever for-
wards :
or
X Brake, unless the vehicle is stationary.
or X Briefly press the cruise control lever in the
direction of arrow =.
Variable SPEEDTRONIC is selected. LIM
indicator lamp ;in the cruise control lever
lights up.
When you deactivate DISTRONIC PLUS, you
will see the DISTRONIC
DISTRONIC PLUS PLUSoff
offmessage in
the multifunction display for approximately
five seconds.
i The last speed stored remains stored until
you switch off the engine.
i DISTRONIC PLUS is not deactivated if you
depress the accelerator pedal.
DISTRONIC PLUS is automatically deactiva-
ted if: R you apply the electric parking brake or if the
vehicle is automatically secured with the
electric parking brake
R ESP ®
intervenes or you deactivate ESP ®
R the transmission is in the P,Ror Nposition
R you pull the cruise control lever towards
you in order to pull away and the front-
passenger door or one of the rear doors is
open
R the vehicle has skidded
R you activate Active Parking Assist
If DISTRONIC PLUS is deactivated, you will
hear a warning tone. You will see the
DISTRONIC PLUS off
DISTRONIC PLUS off message in the multi-
function display for approximately five sec-
onds. Tips for driving with DISTRONIC PLUS General notes
Pay particular attention in the following traffic
situations:
R Cornering, entering and exiting a bend
R Vehicles which are not driving in the middle
of their lane
R Other vehicles changing lane
R Narrow vehicles
R Obstructions and stationary vehicles
R Crossing vehicles
In such situations, brake if necessary.
DISTRONIC PLUS is then deactivated.
Cornering, entering and exiting a bend The ability of DISTRONIC PLUS to detect vehi-
cles when cornering is limited. Your vehicle
may brake unexpectedly or late.
Vehicles which are not driving in the mid- dle of their lane DISTRONIC PLUS may not detect vehicles
which are not driving in the middle of their Driving systems
229Driving and parking Z

At speeds of more than 60 km/h Steering
Assist focuses on clear lane markings (left
and right).
In a speed range from 0 - 60 km/h Stop&Go
Pilot focuses on the vehicle in front, taking
into account lane markings, e.g. when follow- ing vehicles in a traffic jam.
If these conditions are not present, Steering
Assist and Stop&Go Pilot cannot provide
assistance.
DISTRONIC PLUS must be active in order for
the function to be available.
Important safety notes
If you fail to adapt your driving style,
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot can neither reduce the risk of
an accident nor override the laws of physics.
It cannot take into account road, weather or
traffic conditions. DISTRONIC PLUS with
Steering Assist and Stop&Go Pilot is only an
aid. You are responsible for the distance to
the vehicle in front, for vehicle speed, for
braking in good time, and for staying in lane.
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot does not detect road and traf-
fic conditions and does not detect all road
users. If you are following a vehicle which is
driving towards the edge of the carriageway,
your vehicle could come into contact with the
kerb or other road boundaries. In the case of deviations in road markings, beware of other
road users, e.g. cyclists, that are directly next to your vehicle.
Obstacles such as traffic pylons on the lane or
projecting out into the lane are not detected.
An inappropriate steering intervention, e.g.
after intentionally driving over a lane marking, can be corrected at any time if you steer
slightly in the opposite direction.
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot cannot continuously keep your
vehicle in lane. In some cases, the steering
intervention is not sufficient to bring the vehi-
cle back to the lane. In such cases, you must steer the vehicle yourself to ensure that it
does not leave the lane. The system may be impaired or may not func-
tion if:
R there is poor visibility, e.g. due to insuffi-
cient illumination of the road, or due to
snow, rain, fog or spray
R there is glare, e.g. from oncoming traffic,
the sun or reflection from other vehicles
(e.g. if the road surface is wet)
R the windscreen is dirty, misted up, dam-
aged or covered, for instance by a sticker,
in the vicinity of the camera
R no, or several, unclear lane markings are
present for one lane, e.g. in a construction
area
R the lane markings are worn away, dark or
covered up, e.g. by dirt or snow
R the distance to the vehicle in front is too
small and the lane markings thus cannot be
detected
R the lane markings change quickly, e.g.
lanes branch off, cross one another or
merge
R the road is narrow and winding
R there are highly variable shade conditions
on the road
The system is switched to passive and no lon- ger assists you by performing steering inter-
ventions if:
R you actively change lane
R you switch on the turn signal
R you take your hands off the steering wheel
or do not steer for a prolonged period of
time
i After you have finished changing lanes,
Steering Assist and Stop&Go Pilot are auto- matically active again.
Steering Assist and Stop&Go Pilot cannot
provide assistance: R on very sharp corners
R when towing a trailer
R a loss of tyre pressure or a defective tyre
has been detected and displayed Driving systems
231Driving and parking Z

Important safety notes
G
WARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply
R the HOLD function is deactivated by the
accelerator pedal being depressed, e.g. by
a vehicle occupant
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with
R the battery is disconnected
There is a risk of an accident.
Before leaving the vehicle, always deactivate
the HOLD function and secure the vehicle
from rolling away.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
Activation conditions You can activate the HOLD function if all of
the following conditions are fulfilled:
R the vehicle is stationary
R the engine is running or if it has been auto-
matically switched off by the ECO start/
stop function
R the driver's door is closed or your seat belt
is fastened
R the electric parking brake is released
R Vehicles with automatic transmission: the
transmission is in position D,Ror N
R DISTRONIC PLUS is deactivated Activating the HOLD function
X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until :appears in the multifunction dis-
play.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automati-
cally if:
R you accelerate. On vehicles with automatic
transmission: only when the transmission
is in position Dor R.
R the transmission is in position Pon vehicles
with automatic transmission.
R you depress the brake pedal again with a
certain amount of pressure until :disap-
pears from the multifunction display.
R you secure the vehicle using the electric
parking brake.
R you activate DISTRONIC PLUS.
i After a short period, the vehicle is secured
by the electric parking brake, thus relieving
the service brake. The HOLD function is
then deactivated. Driving systems
233Driving and parking Z

override the laws of physics. 4MATIC cannot
take account of road, weather and traffic con-
ditions. 4MATIC is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in the lane.
If a drive wheel spins due to insufficient grip:
R when pulling away, only depress the accel-
erator pedal as far as is necessary
R accelerate less when driving
! Never tow the vehicle with one axle
raised. This may damage the transfer case. Damage of this sort is not covered by the
Mercedes-Benz implied warranty. All
wheels must remain either on the ground or
be fully raised. Observe the instructions for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tyres (M+S tyres), with snow
chains if necessary. PARKTRONIC
Important safety notes PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It monitors the area
around your vehicle using six sensors in the
front bumper and six sensors in the rear
bumper. PARKTRONIC indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is only an aid. It is not a substi- tute for your attention to the immediate sur-
roundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that there are no persons, animals
or objects in range while manoeuvring and
parking.
! When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars.
PARKTRONIC does not detect such objects when they are in the immediate vicinity of
the vehicle. You could damage the vehicle
or the objects.
The sensors may not detect snow and
objects which absorb ultrasonic sources.
Ultrasonic sources, such as an automatic
car wash, a lorry's compressed-air brakes
or a pneumatic drill, could cause
PARKTRONIC to malfunction.
PARKTRONIC may not function correctly on uneven terrain.
! Fold in the ball coupling if the trailer tow
hitch is not required. PARKTRONIC meas-
ures the minimum detection range to an
obstacle from the bumper, not the ball cou-
pling.
PARKTRONIC is activated automatically if
you: R switch on the ignition
R shift the transmission to position D,Ror N
PARKTRONIC is deactivated at speeds above
18 km/h. It is reactivated at lower speeds.
PARKTRONIC is deactivated for the rear area when you establish an electrical connection
between your vehicle and a trailer.
Range of the sensors General notes
PARKTRONIC does not take into account
obstacles located:
R below the detection range, e.g. persons,
animals or objects
R above the detection range, e.g. overhang-
ing loads, tail sections or loading ramps of
goods vehicles 236
Driving systemsDriving and parking

Problems with PARKTRONIC
Problem
Possible causes/consequences and
M
MSolutions Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is then
deactivated and the
indicator lamp on the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has been deactivated.
X If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is then
deactivated. The PARKTRONIC sensors are dirty or there is interference.
X Clean the PARKTRONIC sensors (Y page 401).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking
aid with ultrasound. It measures the road on
both sides of the vehicle. A parking symbol
indicates a suitable parking space. Active
steering intervention and brake application
can assist you during parking and when exit-
ing a parking space. You may also use
PARKTRONIC (Y page 236).
Important safety notes Active Parking Assist is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that no persons, animals or
objects are in the manoeuvring range.
When PARKTRONIC is switched off, Active
Parking Assist is also unavailable. For vehicles with the trailer tow hitch folded
out, the minimum length for parking spaces is
slightly longer.
If you have attached a trailer to your vehicle,
you should not use Active Parking Assist.
Once the electrical connection is established
between your vehicle and the trailer, Active
Parking Assist is no longer available.
PARKTRONIC is deactivated for the rear area. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
cause you to collide with other road users.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
! If unavoidable, you should drive over
obstacles such as kerbs slowly and not at a Driving systems
239Driving and parking Z

:
Detected parking space on the left
; Parking symbol
= Detected parking space on the right
Active Parking Assist is activated automati-
cally when driving forwards. The system is
operational at speeds of up to approximately
35 km/h. While in operation, the system inde- pendently locates and measures parking
spaces on both sides of the vehicle.
Active Parking Assist will only detect parkingspaces:
R parallel or at right angles to the direction of
travel
R that are parallel to the direction of travel
and are at least 1.5 m wide
R that are parallel to the direction of travel
and at least 1.0 mlonger than your vehicle
R that are at right angles to the direction of
travel and at least 1.0 m wider than your
vehicle
i Note that Active Parking Assist cannot
measure the length of a parking space if it
is at right angles to the direction of travel.
You will need to judge whether your vehicle
will fit in the parking space.
When driving at speeds below 30 km/h, you
will see parking symbol ;as a status indi-
cator in the instrument cluster. When a park-
ing space has been detected, an arrow
towards the right or the left also appears.
Active Parking Assist only displays parking
spaces on the front-passenger side as stand- ard. Parking spaces on the driver's side are
displayed as soon as the turn signal on the driver's side is activated. When parking on the
driver's side, this must remain switched on
until you acknowledge the use of Active Park- ing Assist by pressing the abutton on the
multifunction steering wheel. The system
automatically determines whether the park-
ing space is parallel or at right angles to the
direction of travel.
A parking space is displayed while you are
driving past it, and until you are approx-
imately 15 m away from it.
Parking G
WARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if:
R there is a malfunction in the system or in
the voltage supply.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
R the vehicle is accelerated, e.g. by a vehicle
occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
i Vehicles with automatic transmis-
sion: if PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are respon-
sible for braking in good time.
X Stop the vehicle when the parking symbol
shows the desired parking space in the
instrument cluster.
X Vehicles with manual transmission:
shift to reverse gear.
Vehicles with automatic transmission:
shift into position R.
The Start Park Assist?Yes: OKNo: Start Park Assist?Yes: OKNo:
% message appears in the multifunction
display . Driving systems
241Driving and parking Z