towing MERCEDES-BENZ C320 2003 W203 Owner's Manual

Contents
Practical hints................................ 255
What to do if … .................................. 256
Lamps in instrument cluster ........ 256
Lamp in center console................ 260
Messages in the display ............... 261
Where will I find ...? ........................... 279
First aid kit ................................... 279
Vehicle tool kit ............................. 279
Spare wheel ................................. 281
Unlocking/locking in an emergency .. 285
Unlocking the vehicle ................... 285
Locking the vehicle ...................... 286
Changing batteries ....................... 286
Fuel filler flap ............................... 287
Manually unlocking the
transmission selector lever .......... 288
Opening/closing in an emergency..... 289
Sliding/pop-up roof* ................... 289
Replacing bulbs ................................. 290
Bulbs ............................................ 290
Replacing bulbs for front lamps ... 292
Side marker lamp bulb ................. 294
Replacing bulbs for rear lamps..... 295Replacing wiper blades....................... 296
Removing ...................................... 296
Installing ....................................... 296
Flat tire ............................................... 297
Preparing the vehicle .................... 297
Mounting the spare wheel ............ 297
Battery................................................ 303
Disconnecting the battery............. 304
Removing the battery.................... 304
Charging and reinstalling
the battery .................................... 304
Reconnecting the battery.............. 305
Jump starting ...................................... 306
Towing the vehicle .............................. 308
Installing towing eye bolt .............. 311
Fuses .................................................. 312
Fuse box in passenger
compartment ................................ 312
Fuse box in engine
compartment ................................ 312
Auxiliary fuse box in trunk............. 313
Technical data.................................. 315
Spare parts service ............................ 316
Warranty coverage ............................. 317
Loss of Service and Warranty
Information Booklet ...................... 317
Identification labels ............................ 318
Layout of poly-V-belt drive.................. 319
C 230 Kompressor Sport .............. 319
C 240 / C 320 (all models)........... 319
C 32 AMG ..................................... 319
Engine ................................................ 320
Rims and Tires.................................... 322
Same size tires ............................. 323
Mixed size tires ............................. 324
Spare wheel .................................. 325
Electrical system ................................ 326
Main dimensions ................................ 327
Weights .............................................. 328

80 Safety and SecurityAnti-theft systemsDisarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the remote
control. The turn signal lamps blink once to
indicate that the alarm system is
deactivated.
Canceling the alarm
Insert the key in the starter switch.
or

Press the
Œ
or
‹
button on the
key.
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.Arming tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms
automatically.
Disarming tow-away alarm
To prevent triggering the tow-away alarm
feature, switch off the tow-away alarm be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.
iThe alarm system will rearm automati-
cally again after approximately
40 seconds if one of the doors or the
trunk lid is not opened.
iThe tow-away protection alarm is
triggered, for example, if the vehicle is
lifted on one side.
If the alarm stays on for more than
20 seconds, an emergency call is
initiated automatically by the Tele Aid
system* (
page 209) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.

203 Controls in detail
Useful features
Useful features
Interior storage spaces Glove box
1Glove box lid release
2Glove box
Opening the glove box

Pull lid release1.
The glove box lid opens downward.
Closing the glove box

Push lid up to close.Locking the glove box

Insert mechanical key (
page 285)
into the glove box lock and turn it to
position2.
Unlocking the glove box

Turn mechanical key (
page 285) in
the glove box lock to position1.
Warning!
G
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when stowing objects in the vehicle. Put lug-
g a g e o r c a r g o i n t h e t r u n k i f p o s s i b l e . D o n o t
pile luggage or cargo higher than the seat
backs. Do not place anything on the shelf
below the rear window.
Luggage nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
an accident.
iPrior to closing the glove box, close the
compartment for glasses first.

213 Controls in detail
Useful features
Roadside Assistance button
•
Located below the center armrest cover is
the Roadside Assistance button
•
.

Press and hold the button (for longer
than two seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE
ASSISTANCE – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and
actual vehicle data.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.

255 Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses

279 Practical hints
Where will I find ...?
Where will I find ...?
First aid kit
The first aid kit is stored in the trunk on the
left side secured by a velcro strap.
Unfasten velcro strap.

Remove first aid kit.
Vehicle tool kit
The following is included:

Vehicle tool kit


Towing eye bolt


Wheel wrench


Alignment bolt


Vehicle jack


Wheel bolts


Special fuse extractor


Spare fusesRemoving the vehicle tool kit
Vehicles with full size tire spare wheel
The vehicle tool kit is stored in the space
underneath the trunk floor in the storage
tray (
page 281).
Vehicles with Minispare wheel

Lift up the trunk floor cover.

Loosen retaining screw1 in the middle
of storage well casing2.

Remove storage well casing2.
1Retaining screw
2Storage well casing
iCheck expiration dates and contents
for completeness at least once a year
and replace missing/expired items.


308 Practical hintsTowing the vehicle
Towing the vehicleMercedes-Benz recommends that the
vehicle be transported with all wheels off
the ground using flatbed or appropriate
wheel lift/dolly equipment. This method is
preferable to other types of towing.When circumstances do not permit the
recommended towing methods, the
vehicle may be towed with all wheels on
the ground or front wheels raised (except
vehicles with 4MATIC*) only so far as
necessary to have the vehicle moved to a
safe location where the recommended
towing methods can be employed.
!Use flatbed or wheel lift/dolly equip-
ment with key in starter switch turned
to position0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts.
Switch off the tow-away alarm
(page 80) and deactivate the auto-
matic central locking (
page 129).
!Vehicles with automatic transmission
and/or 4MATIC*:
Do not tow-start the vehicle.!Vehicles with 4MATIC*:
Do not tow with one axle raised. Doing
so could damage the transfer case,
which is not covered by the
Mercedes-Benz Limited Warranty.
All wheels must be on or off the ground.
Observe instructions for towing the
vehicle with all wheels on the ground.
!If the vehicle is towed with the front
axle raised (not permissible for vehicles
with 4MATIC*), the engine must be
shut off (key in starter switch
position0 or1). Otherwise the ESP will
immediately be engaged and will apply
the rear wheel brakes.
When towing the vehicle with all wheels
on the ground, the selector lever must
be in positionN (manual transmission:
gears disengaged) and the key must be
in starter switch position2.
When towing the vehicle with all wheels
on the ground or the front axle raised,
the vehicle may be towed only for
distances up to 30 miles (50 km) and
at a speed not to exceed 30 mph
(50 km/h).

309 Practical hints
Towing the vehicle
!To be certain to avoid a possibility of
damage to the drive train, however, we
recommend the drive shaft be discon-
nected at the rear axle drive flange
(vehicles with 4MATIC*: disconnected
at the front and rear axle drive flanges)
for any towing beyond a short tow to a
nearby garage.
Warning!
G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:

the engine will not run


there is a malfunction in the power
supply or in the vehicle’s electrical
system
as that will be necessary to adequately
control the towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make certain that the key is in
starter switch position2.
If the key is left in starter switch position0
for an extended period of time, it can no
longer be turned in the switch. In this case,
the steering is locked. To unlock, remove
key from starter switch and reinsert.
iTo signal turns while being towed with
the hazard warning flasher in use, turn
key in starter switch to position2 and
activate the combination switch for the
left or right turn signal in the usual
manner – only the selected turn signal
will operate.
Upon canceling the turn signal, the
hazard warning flasher will operate
again.

310 Practical hintsTowing the vehicleWarning!
G
With the engine not running, there is no
power assistance for the braking and steer-
ing systems. In this case, it is important to
keep in mind that a considerably higher
degree of effort is necessary to brake and
steer the vehicle. Adapt your driving accord-
ingly.
!When towing the vehicle with all wheels
on the ground, please note the follow-
ing:
With the automatic central locking
activated and the key in starter switch
position2, the vehicle doors lock if the
left front wheel as well as the right rear
wheel are turning at vehicle speeds of
approx. 9 mph (15 km/h) or more.
Switch off the tow-away alarm
(page 80).
To prevent the vehicle doors from
locking, deactivate the automatic
central locking (
page 129).
Towing of the vehicle should only be
done using the properly installed
towing eye bolt. Never attach tow
cable, tow rope or tow rod to vehicle
chassis, frame or suspension parts.
iIf the battery is disconnected or
discharged

the key will not turn in the starter
switch. See notes on the battery
(page 240) or on jump starting
(page 306).


the selector lever will remain
locked in positionP. See notes on
manual unlocking of gear selector
lever (
page 288).

311 Practical hints
Towing the vehicle
Installing towing eye bolt
1Cover on right side of front bumper.2Cover on right side of rear bumper.Removing cover

Press mark on cover in direction of ar-
row.

Lift cover off to reveal threaded hole for
towing eye bolt.
The towing eye bolt is supplied with the
tool kit (located behind the left hand trim
panel in cargo area).

Screw towing eye bolt in to its stop and
tighten with lug wrench.
Reinstalling cover

Fit cover and snap into place.