tow MERCEDES-BENZ CL-Class 2012 C216 Owner's Manual

Index ....................................................... 4Introduction ......................................... 26At a glance ........................................... 31Safety ................................................... 39Opening/closing ................................. 71Seats, steering wheel and mirrors ....91COMAND ............................................ 105Lights and windshield wipers ..........243Climate control ................................. 255Driving and parking ..........................265On-board computer and displays ....329Stowing and features .......................387Maintenance and care ......................407Breakdown assistance .....................423Wheels and tires ............................... 441Technical data ................................... 471
Contents3

Rear ............................................... 263
Setting ........................................... 261
Setting the center air vents ...........262
Setting the side air vents ...............262
Stowage compartment ..................262
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness Assistant
see ATTENTION ASSIST
Alternative route ............................... 155
Ambient light setting (COMAND) ..... 233
AMG menu (on-board computer) ..... 337
Anti-lock Braking System see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
ATA (Anti-Theft Alarm system) .........68
Ashtray ............................................... 393
Assistance menu (on-board
computer) .......................................... 341
ASSYST PLUS see ASSYST PLUS service interval
display
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................68
Function ........................................... 68
Switching off the alarm ....................68
ATTENTION ASSIST
Activating/deactivating .................342
Display message ............................ 366
Function/notes ............................. 316
Audio
Radio mode ................................... 195
Audio database
see MUSIC REGISTER
Audio DVD
Mode, switching to ........................205
Pause function ............................... 207
Playback options ........................... 212
Safety notes .................................. 204
Setting the audio format ................211
Stop function ................................. 207
Audio format, setting
Audio DVD ..................................... 211
Video DVD ..................................... 229
Audio menu (on-board computer) .... 336Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 361
see Lights
Automatic engine start (ECO start/
stop function) .................................... 271
Automatic engine switch-off (ECO
start/stop function) .......................... 270
Automatic headlamp mode .............. 245
Automatic transmission Automatic drive program ...............277
Changing gear ............................... 276
DIRECT SELECT lever .....................273
Display message ............................ 374
Driving tips .................................... 276
Emergency running mode ..............280
Kickdown ....................................... 276
Manual drive program ....................279
Problem (malfunction) ...................280
Program selector button ................277
Pulling away ................................... 269
Shift ranges ................................... 278
Starting the engine ........................268
Steering wheel paddle shifters ......277
Transmission position display ........275
Transmission positions ..................275
Automatic transmission
emergency mode ............................... 280
Autostore ........................................... 197
see Station memory (radio)
AUX (audio)
Notes/socket ................................ 223
Switching to ................................... 223
AUX (video)
Setting the picture .........................224
Setting the volume and sound .......230
Showing/hiding the menu .............230
Switching to ................................... 230
B
Back button ....................................... 109
Back support see Lumbar support
Bag hook ............................................ 391
Balance, adjusting ............................. 125
BAS (Brake Assist System) ................. 62
Index5

Basic settingssee Settings
BAS PLUS (Brake Assist System
PLUS) .................................................... 62
Bass, setting ...................................... 125
Battery (SmartKey) Checking .......................................... 76
Important safety notes ....................76
Replacing ......................................... 76
Battery (vehicle)
Charging ........................................ 432
Display message ............................ 364
Important safety notes ..................430
Jump starting ................................. 433
Belt
see Seat belts
Bird's-eye view (navigation) ............. 168
Blind see Roller sunblind
Blind Spot Assist
see Active Blind Spot Assist
Bluetooth ®
Activating/deactivating .................132
Authorizing a device (registering) ..132
Conditions (general) ......................131
Conditions (telephone) ..................179
Connecting another mobile phone . 181
Connecting devices .......................132
De-authorizing (de-registering) a
device ............................................ 134
External authorization (general) .....133
External authorization (telephone) . 181
General information .......................131
Introduction ................................... 177
Receiving vCards ........................... 188
Searching for devices ....................132
Settings ......................................... 131
Telephone basic menu ...................182
Telephony ...................................... 179
Telephony notes ............................ 177
Bluetooth ®
interface
Telephony ...................................... 177
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 353
Notes ............................................. 479Brake fluid level ................................ 413
Brake lamps Display message ............................ 360
Brakes
ABS .................................................. 62
BAS .................................................. 62
BAS PLUS ........................................ 62
Brake fluid (notes) .........................479
Display message ............................ 347
Driving tips .................................... 287
High-performance brake system ....289
Important safety notes ..................287
Maintenance .................................. 288
Warning lamp ................................. 379
Breakdown
see Flat tire
see Towing away
Breakdown assistance
see Mercedes-Benz Contact
Brightness, setting (TV, video) ......... 224
Bulbs see Changing bulbs
C
California Important notice for retail
customers and lessees ....................27
Call
Accepting/ending/rejecting .......... 183
see Telephone
Calling up a malfunction
see Display messages
Calling voicemail ............................... 185
Call lists Displaying details ........................... 189
Introduction ................................... 193
Opening and selecting an entry .....193
Saving an entry in the address
book .............................................. 194
Capacities
see Technical data
Car
see Vehicle
Care
Carpets .......................................... 421
Car wash ........................................ 415
Display ........................................... 419
6Index

Buttons (on-board
computer) ...................................... 331
Important safety notes ....................98
Paddle shifters ............................... 277
Steering wheel heating ....................99
Storing settings (memory
function) ........................................ 102
Steering wheel (cleaning
instructions) ...................................... 420
Steering wheel heating Switching on/off .............................. 99
Steering wheel paddle shifters ........ 277
Stop function Audio DVD ..................................... 207
Video DVD ..................................... 227
Stopwatch (RACETIMER) ................... 338
Storing stations Manually ........................................ 197
Storing stations (radio)
Automatically ................................. 197
Stowage compartments
Armrest (under) ............................. 389
Cup holders ................................... 391
Eyeglasses compartment ...............389
Glove box ....................................... 388
Important safety information .........388
Parcel net ...................................... 390
Rear ............................................... 389
Rear seat backrest ......................... 390
Rear seats (between) .....................390
Stowage well beneath the trunk
floor .................................................... 391
Summer opening see Convenience opening feature
Summer tires ..................................... 444
Sun visor ............................................ 392
Supplemental Restraint System see SRS (Supplemental Restraint
System)
Surround sound
see 3D sound (Harman Kardon ®
surround sound system)
Surround sound (harman/
kardon ®
surround sound system)
Notes ............................................. 126
Switching on/off ........................... 126Suspension tuning
Active Body Control .......................305
AIRMATIC ...................................... 304
Switching air-recirculation mode
on/off ................................................. 260
Switching between picture
formats (TV, video) ............................ 224
Switching between summer time
and standard time ............................. 129
Switching off the alarm (ATA) ............ 68
Switching the hands-free
microphone on/off ............................ 185
Switching wavebands (radio) ........... 196
System settings
Bluetooth ®
..................................... 131
Date ............................................... 128
Language ....................................... 134
Programmable button (COMAND) ..109
Text reader speed ..........................129
Time ............................................... 128
Time zone ...................................... 129
Voice Control System ....................129
T
TA (Traffic Announcements) see Traffic announcements
Tachometer ........................................ 331
Tail lamps Display message ............................ 360
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 33
Technical data
Notes ............................................. 472
Tires/wheels ................................. 466
Vehicle data ................................... 480
TELEAID
Automatic retrieval of vehicle data
(service due date) ..........................401
Call priority .................................... 399
Display message ............................ 354
Downloading destinations
(COMAND) ..................................... 399
Emergency call .............................. 396
Important safety notes ..................395
Locating a stolen vehicle ...............402
Index21

GAWR (Gross Axle Weight Rating)
(definition) ..................................... 463
GVW (Gross Vehicle Weight)
(definition) ..................................... 463
GVWR (Gross Vehicle Weight
Rating) (definition) .........................463
Important safety notes ..................442
Increased vehicle weight due to
optional equipment (definition) ......463
Kilopascal (kPa) (definition) ...........464
Labeling (overview) ........................458
Load bearing index (definition) ......465
Load index ..................................... 461
Load index (definition) ...................464
Maximum loaded vehicle weight
(definition) ..................................... 463
Maximum load on a tire
(definition) ..................................... 464
Maximum permissible tire
pressure (definition) ....................... 464
Maximum tire load .........................456
Maximum tire load (definition) .......464
Optional equipment weight
(definition) ..................................... 464
PSI (pounds per square inch)
(definition) ..................................... 464
Replacing ....................................... 465
Service life ..................................... 443
Sidewall (definition) .......................464
Speed rating (definition) ................463
Storing ........................................... 466
Structure and characteristics
(definition) ..................................... 462
Temperature .................................. 458
TIN (Tire Identification Number)
(definition) ..................................... 465
Tire bead (definition) ......................464
Tire pressure (definition) ................464
Tire pressures (recommended) ......463
Tire size (data) ............................... 466
Tire size designation, load-bearing
capacity, speed rating .................... 459
Tire tread ....................................... 443
Tire tread (definition) .....................464
Total load limit (definition) .............465
Traction ......................................... 457
Traction (definition) .......................465
Tread wear ..................................... 457Uniform Tire Quality Grading
Standards ...................................... 457
Uniform Tire Quality Grading
Standards (definition) ....................463
Unladen weight (definition) ............464
Wear indicator (definition) .............465
Wheel rim (definition) ....................463
see Flat tire
Tonal properties
see Sound settings
Top Tether ............................................ 59
Towing Important safety guidelines ...........435
Installing the towing eye ................435
Removing the towing eye ...............436
With the rear axle raised ................436
Towing away
With both axles on the ground .......436
Tow-starting
Emergency engine starting ............437
Important safety notes ..................435
Track
Selecting (CD, DVD, MP3) .............. 208
Traffic Announcements (TA)
Switching off .................................. 124
Traffic jam function ........................... 155
Traffic jam message see Dynamic route guidance/TMC
Traffic reports
Real-time traffic report ..................161
Switching on/off ........................... 158
Transmission
see Automatic transmission
Transporting the vehicle .................. 437
Treble, adjusting (sound) .................. 125
Trim pieces (cleaning instructions) . 420
Trip computer (on-board
computer) .......................................... 334
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 334
Resetting (on-board computer) ......335
Trunk
Emergency release ..........................85
Important safety guidelines .............82
Limiting the opening angle ............. 235Index23

Locking separately ...........................85
Opening/closing (automatically
from inside) ...................................... 84
Opening/closing (automatically
from outside) ................................... 83
Trunk lid
Display message ............................ 375
Opening/closing .............................. 82
Power closing feature ......................81
Trunk lid opening height
restriction .......................................... 235
Turn signals Display message ............................ 359
Switching on/off ........................... 246
TV
Automatic picture shutoff ..............224
Picture settings .............................. 224
Type identification plate
see Vehicle identification plate
U
Unlocking Emergency unlocking .......................81
From inside the vehicle (central
unlocking button) ............................. 80
USB
see Media Interface
V
Vanity mirror (in sun visor) .............. 392
Vehicle Correct use ...................................... 29
Data acquisition ............................... 30
Display message ............................ 374
Equipment ....................................... 26
Individual settings ..........................343
Limited Warranty ............................. 30
Loading .......................................... 452
Locking (in an emergency) ...............82
Locking (SmartKey) .......................... 73
Lowering ........................................ 429
Maintenance .................................... 27
Parking for a long period ................ 285
Pulling away ................................... 269
Raising ........................................... 426
Reporting problems .........................29
Towing away .................................. 435
Transporting .................................. 437
Unlocking (in an emergency) ...........81
Unlocking (SmartKey) ......................73
Vehicle data ................................... 480
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 480
see Technical data
Vehicle dimensions ........................... 480
Vehicle emergency locking ................ 82
Vehicle identification number see VIN
Vehicle identification plate .............. 473
Vehicle level Active Body Control (ABC) .............305
AIRMATIC ...................................... 303
Display message ............................ 368
Vehicle level (display message) ....... 367
Vehicle tool kit .................................. 424
Video see Video DVD
Video AUX
Setting the picture .........................224
Video DVD
Automatic picture shutoff ..............224
DVD menu ..................................... 228
Fast forward/rewind ...................... 226
Function restrictions ......................225
Interactive content ........................229
Notes on discs ............................... 224
Operation ....................................... 224
Operation using the on-board
computer ....................................... 337
Pause function ............................... 227
Playing conditions .......................... 225
Safety notes .................................. 224
Selecting ........................................ 226
Selecting a film/title ...................... 227
Selecting a scene/chapter ............227
Setting the audio format ................229
Setting the language ......................229
Setting the picture .........................224
Showing/hiding the control menu . 225
Showing/hiding the menu .............226
Stop function ................................. 227
Subtitles ........................................ 229
Switching to ................................... 22524Index

If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (in Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Safety notes
GWARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride disturbance, or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
28Introduction

XAdjust the seat and move the backrest to
an almost vertical position ( Y page 92).XPull the seat belt smoothly through belt
sash guide :.XWithout twisting it, guide the shoulder
section of the seat belt across the middle
of your shoulder and the lap section across
your hips.XEngage belt tongue ; in buckle =.XIf necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
All seat belts except the driver's seat belt are
equipped with a special seat belt retractor to
securely fasten child restraint systems in the
vehicle. For further information on special
seat belt retractors, see ( Y page 57).
For more information about releasing the seat
belt with release button ?, see "Releasing
seat belts" ( Y page 54).
Releasing seat belts
XPress release button ?(Y page 53) and
guide belt tongue ; back towards belt
sash guide :.
!
Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt.
Damaged seat belts can no longer fulfill
their protective function and must be
replaced. Consult an authorized Mercedes-
Benz Center.
Belt warning for the driver and front
passenger
Regardless of whether the driver and front
passenger have fastened their seat belts
already, the 7 seat belt warning lamp
lights up for 6 seconds after every engine
start. It then goes out if the driver and the
front passenger have fastened their seat
belts.
If the driver's seat belt is not fastened after
the engine is started, an additional warning
tone will sound. The warning tone goes out
after approximately six seconds or once the
driver's seat belt is fastened.
If the driver or front passenger have not
fastened their seat belt after 6 seconds and
the doors are closed, the 7 seat belt
warning lamp lights up.
R until the driver or the front passenger have
fastened their seat belts
R if a vehicle speed of 15 mph(25 km/h) is
exceeded once, a warning tone with
increasing intensity sounds additionally for
a maximum of 60 seconds or until the driver
or front passenger have fastened their seat
belts.
If the driver or front passenger undo their seat
belts during the journey, the 7 seat belt
warning lamp lights up and the warning tone
sounds again.
The warning tone ceases even if the driver or
front passenger have still not fastened their
seat belt after 60 seconds. The 7 seat belt
warning lamp stops flashing but continues to
be lit.
Once the vehicle is stationary, the warning
tone is reactivated and the 7 seat belt
warning lamp starts to flash again if the
vehicle speed exceeds 15 mph(25 km/h)
once.
The 7 seat belt warning lamp only goes
out if:
R both the driver and the front passenger
have fastened their seat belts.
or
R the vehicle is stationary and a door is open.
i For more information on the 7 seat
belt warning lamp, see "Warning and
indicator lamps in the instrument cluster,
seat belt" ( Y page 378).54Occupant safetySafety

Emergency Tensioning Device and seat
belt force limiters
The seat belts are equipped with ETDs and
seat belt force limiters.
The ETDs tighten the seat belts in an accident,
pulling them close against the body.
The ETDs do not correct incorrect seat
positions or incorrectly fastened seat belts.
The ETDs do not pull vehicle occupants back
towards the backrest.
Seat belt force limiters, when triggered, help
to reduce the peak force exerted by the seat
belt on the vehicle occupant.
The seat belt force limiters for the front seats
are synchronized with the front air bags.
These take on a part of the deceleration force.
Thus, the force exerted on the occupant is
distributed over a greater area.
The ETDs can only be activated when:
R the ignition is switched on.
R the restraint systems are operational; see
"SRS warning lamp" ( Y page 40).
R the belt tongue is engaged in the buckle on
each of the lap-shoulder belts in the front.
R the front-passenger seat is occupied and
the belt tongue is engaged in the buckle on
the front-passenger side.
The ETDs on the seats in the rear
compartment are triggered independently of
the lock status of the seat belts.
The ETDs are triggered depending on the type
and severity of an accident:
R if, in the event of a head-on or rear-end
collision, the vehicle decelerates or
accelerates rapidly in a longitudinal
direction during the initial stages of the
impact
R if, in the event of a side impact, on the side
opposite the impact the vehicle
decelerates or accelerates rapidly in a
lateral direction
R if, in certain situations where the vehicle
overturns, the system determines that it
can provide additional protection
If the air bags are deployed, you will hear a
bang, and a small amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6 SRS warning lamp
lights up.GWARNING
Pyrotechnic ETDs that were activated must be
replaced.
For your safety, when disposing of the
pyrotechnic ETDs always follow our safety
instructions. These are available at any
authorized Mercedes-Benz Center.
! If the front-passenger seat is not
occupied, do not engage the seat belt
tongue in the buckle on the front-
passenger seat. Otherwise, the Emergency
Tensioning Device could be triggered in the
event of an accident.
Automatic comfort-install feature
The front seat belts have an automatic
comfort-install feature. The automatic
comfort-install feature reduces the retraction
force of the seat belts. This results in
increased seat belt comfort.
Children in the vehicle
Child restraint systems
Important safety notes
We recommend that all infants and children
be properly secured in an infant or child
restraint system at all times while the vehicle
is in motion.
The use of seat belts and infant and child
restraint systems is required by law in all 50
states, the District of Columbia, the U.S.
territories and all Canadian provinces.
Infants and children must always be seated in
an appropriate infant or child restraint system
recommended for the size and weight of the
Children in the vehicle55SafetyZ

ESP®
(Electronic Stability Program)
Important safety notes
i See the "Important safety notes" section
( Y page 61).
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. If necessary, the engine output is also
modified to keep the vehicle on the desired
course within physical limits. ESP ®
assists
the driver when pulling away on wet or
slippery roads. ESP ®
can also stabilize the
vehicle during braking.
If ESP ®
intervenes, the ÷ ESP®
warning
lamp flashes in the instrument cluster.
GWARNING
Under no circumstances should you
deactivate ESP ®
when the ÷ ESP®
warning lamp in the instrument cluster
flashes. Proceed as follows:
R when driving off, apply as little throttle as
possible.
R while driving, ease up on the accelerator
pedal.
R adapt your speed to suit the prevailing road
and weather conditions.
Failure to observe these guidelines could
cause the vehicle to skid. ESP ®
cannot
prevent accidents resulting from excessive
speed.
! The ignition must be switched off if the
vehicle is being towed with the front or rear
axle raised. Otherwise, ESP ®
may intervene
and damage the brake system.
! Do not tow vehicles with 4MATIC with the
front or rear axle raised.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
ETS/4ETS (Electronic Traction System)GWARNING
Observe "Important safety notes"
( Y page 61).
Traction control is part of ESP ®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. On vehicles with 4MATIC, more
drive torque is also transferred to the wheel
or wheels with traction.
Traction control remains active if you
deactivate ESP ®
.
Deactivating/activating ESP ®
i
Observe the "Important safety notes"
section ( Y page 61).
GWARNING
ESP ®
should not be deactivated during
normal driving other than in the
circumstances described below. Disabling
the system will reduce vehicle stability in
driving maneuvers.
Do not deactivate ESP ®
when the emergency
or spare wheel is mounted.
GWARNING
CL 63 AMG: ESP ®
should not be deactivated
during normal driving.
Deactivating the system results in the
following:
R no restriction to the engine torque
R loss of system-supported traction control
"ESP OFF" is designed for driving on closed
tracks when the vehicle's own oversteering
and understeering characteristics are desired
and requires an extremely qualified and
experienced driver who is able to handle
these critical driving situations.
You could lose control of your vehicle and
cause an accident.
64Driving safety systemsSafety