warning MERCEDES-BENZ CL-Class 2014 C217 Owner's Guide

Center console
Function Page
:
Function button for the
radio and CD/DVD/SD
card
113
;
Back button 113
=
Hazard warning lamps 253
?
Lumbar support 243
Multicontour seat 243
A
Function button for the
telephone and navigation
system
139
B
Switches COMAND on/off
126 Function Page
C
Adjusts the volume 127
D
Programmable button 113
E
Telephone keypad 114
F
Rear window roller sunblind 405
G
Retracts the rear seat head
restraints
99
H
Selects the drive program 282
I
COMAND controller 112Center console
39At a glance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops (Y page 29).Occupant safety
Overview of occupant safety
In this section, you will learn the most
important facts about the restraint system
components of the vehicle.
The restraint system consists of:
R seat belts
R child restraint systems
R LATCH-type (ISOFIX) child seat anchors
Additional protection is provided by:
R SRS (Supplemental Restrain tSystem)
R NECK-PRO head restraints
R PRE-SAFE ®
R Airb ag system component swith:
- PASSENGER AI RBAG OFF indicator lamp
- front-passenge rseat with Occupant
Classification System (OCS)
The differen tair bag systems work
independently of each other. The protective
functions of the system work in conjunction
with each other. Not all air bags are deployed
in an accident. G
WARNING
Modifications to or work improperly
conducted on restraint system components
or their wiring, as well as tampering with
interconnected electronic systems, can lead to the restraint systems no longer functioning
as intended.
Air bags or Emergency Tensioning Devices
(ETDs), for example, could deploy
inadvertently or fail to deploy in accidents
although the deceleration threshold for air
bag deploymen tis exceeded. Therefore,
never modify the restraint systems. Do not
tamper with electronic components or their
software.
i See "Children in the vehicle"
(Y page 59) for more information on
infants and children traveling with you in
the vehicle and restraints for infants and
children. SRS (Supplemental Restraint System)
Introduction SRS consists of:
R
the 6 SRS warning lamp
R air bags
R air bag control unit (with crash sensors)
R Emergency Tensioning Devices
R belt force limiters
SRS reduces the risk of occupants coming
into contact with the vehicle's interior in the
event of an accident. It can also reduce the
effect of the forces to which occupants are
subjected during an accident.
SRS warning lamp SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. Therefore, malfunctions
can be detected in good time.
The
6 SRS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out no later than a few seconds
after the engine is started.
The SRS components are in operational
readiness if the 6SRS warning lamp is not
lit while the engine is running. 44
Occupant safetySafety

G
WARNING
The SRS self-check has detected a
malfunction if the 6SRS indicator lamp:
R does not light up at all
R does not go out after approximately four
seconds after the engine is started
R comes on after the engine was started or
while driving.
For yours afety, Mercedes-Ben zstrongly
recommends tha tyou have the system
checked as soon as possible at an authorized
Mercedes-Benz Center. SRS may otherwise
fail to activate when it is needed in the event
of an accident, which could lead to serious or
fatal injuries. SRS might also be activated
unexpectedly and unnecessarily, which could
also result in injury.
In addition, work carried out improperly on
SRS may render SRS inoperative or cause
unintended air bag deployment. Work on the
SRS system should only be carried out by
qualified specialist personnel. Consult an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: for further information
contact our Customer Assistance center at
1-800-FOR-MERCedes (1-800-367-6372).
Safety guidelines for seat belts,
Emergency Tensioning Devices (ETDs)
and air bags G
WARNING
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the environment.C
heck your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm.
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced. PRE-
SAFE ®
has electrically operated reversible
belt tensioners in addition to the
pyrotechnic ETDs.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. to the:
-padded steering wheel boss
- knee bag covers
- front-passenger air bag cover
- outer side of front seat bolsters
- side trim next to the rear seat backrest
- roof lining trim
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them. Occupant safety
45Safety
Z

R
Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repairw ork on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
Work on the SRS must therefore only be
performed by qualified technicians.
Contact an authorized Mercedes-Benz
Center.
R For your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must be
followed. These instructions are available
from any authorized Mercedes-Benz
Center.
R Given the considerable deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more serious
injuries resulting from air bag deployment.
If you sell your vehicle, Mercedes-Benz
strongly recommends that you inform the
subsequent owner that the vehicle is
equipped with SRS. Also, refer them to the
applicable section in the Operator's Manual. Air bags
Important safety notes G
WARNING
Air bags are designed to reduce the incidence
of injuries and fatalities in certain situations:
R frontal impacts (driver's and front-
passenger front air bags and driver's knee
bag)
R side impacts (side impact air bags and
window curtain air bags)
R rollover (window curtain air bags)
However, no system available today can
completely eliminate injuries and fatalities. When the air bags are deployed, a small
amount of powder is released. The powder
generally does not constitute a health hazard
and does not indicate that there is a fire in the
vehicle. In order to prevent potential
breathing difficulties, you should leave the
vehicle as soon as it is safe to do so. If you
have any breathing difficulty but cannot get
out of the vehicle after the air bag inflates,
then get fresh air by opening a window or
door. G
WARNING
In order to reduce the potential danger of
injuries caused during the deployment of the
front air bags, the driver and front passenger
must always be correctly seated and wear
their seat belts.
For maximum protection in the event of a
collision, you must always be in the normal
seat position with your back against the
backrest .Fasten your seat belt and make sure
that it is correctly positioned on your body.
As the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering wheel will help to keep you at a safe
distance from the air bag. Occupants who are
no tw earing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag, as it
inflates with great force instantaneously:
R sit with the seat belt fastened correctly and
in a position that is as upright as possible
with your back against the backrest.
R move the driver's seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver's chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm). You
should be able to accomplish this by
adjusting the seat and steering wheel. If
you have any difficulties, please contact an
authorized Mercedes-Benz Center. 46
Occupant safetySafety

R
do not lean your head or chest close to the
steering wheel or dashboard.
R only hold the steering wheel on the outside.
Placing hands and arms inside the rim can
increase the risk and potential severity of
hand/arm injury if the driver front air bag
inflates.
R adjust the front-passenger seat as far back
as possible from the dashboard when the
seat is occupied.
R occupants, especially children, should
never place their bodies or lean their heads
in the area of the door or the rear side trim
panel where the side impact air bag
inflates. This could result in serious or fatal
injuries should the side impact air bag be
deployed. Always sit as upright as possible,
wear the seat belt properly and use an
appropriately sized infan trestraint, toddler
restraint or booster seat recommended for
the size and weight of the child.
Failure to follow these instructions can result
in severe injuries to you or other occupants.
If you sell your vehicle, it is important that you
make the buyer aware of this safety
information. Be sure to give the buyer this
Operator's Manual. G
WARNING
Accident research shows that the safest place
for children in an automobile is in a rear seat.
There is a possibility for a side impact air bag-
related injury if occupants, especially
children, are not properly seated or restrained
when nextt o a side impact air bag which
needs to deploy rapidly in a side impact in
order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1) Occupants, especially children, should never place their bodies or
lean their heads in the area of the
door where the side impact air bag
inflates. This could result in
serious injuries or death should the side impact air bag be
deployed.
(2) Always sit as upright as possible, wear the seat belt properly and use
an appropriately sized infant
restraint, toddler restraint, or
booster seat recommended for the
size and weight of the child. and
for children 12 years old and
under, use an appropriately sized
infant restraint, toddler restraint,
or booster seat recommended for
the size and weight of the child.
(3) Always wear seat belts properly.
If you believe that, even with the use of these
guidelines, it would be safer for your rear seat
occupants to have the rear mounted side
impact air bags deactivated, then
deactivation can be carried out upon your
written request at an authorized Mercedes-
Benz Center at an additional cost.
Please contact an authorized Mercedes-Benz
Center or call the Customer Assistance
Center (in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100 for details.
The air bags are only deployed if the air bag
control unit detects the need for deployment.
Only in the event of such a situation will they
provide their supplemental protection.
The driver and passenger should always wear
their seat belts. Otherwise, it is not possible
for the air bags to provide their supplemental
protection.
In the event of other types of impacts and
impacts below air bag deployment
thresholds, the air bags will not deploy. The
driver and passengers will then be protected
to the extentp ossible by a properly fastened
seat belt. Aproperly fastened seat belti s also
needed to provide the best possible
protection in a rollover.
Air bags provide additional protection; they
are not, however, a substitute for seat belts.
All vehicle occupants must fasten their seat Occupant safety
47Safety Z

R
knee injuries
R thigh injuries
R lowe rleg injuries
Driver's knee bag =(Ypage 48) deploys
below the steering wheel. During a frontal
impact, if the system determines that air bag
deployment can offer additional protection to
that provided by the seat belt, driver's knee
bag =(Y page 48) is deployed along with the
driver's air bag. Driver's knee
bag=(Y page 48) operates best in
conjunction with a properly positioned and
fastened seat belt.
Side impact air bags G
WARNING
The pressure sensors for side impact air bag
control are located in the doors. Do not
modify any components of the doors or door
trim panels including, for example, the
addition of door speakers.
Improper repair work on the doors or the
modification or addition of components to the
doors create a risk of rendering the side
impact air bags inoperative or causing
unintended air bag deployment .Work on the
doors must therefore only be performed by
qualified technicians. Contact an authorized
Mercedes-Benz Center. G
WARNING
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using other seat covers may
interfere with or prevent the deployment of
the side impact air bags. Contact an
authorized Mercedes-Benz Center for
availability. When deployed, the side impact air bags offer
additional protection for the thorax of the
vehicle occupants on the side of the vehicle
on which the impact occurs. However, they
do not protect the:
R
head
R neck
R arms Fronts
ide impac tair bags :and rear side
impac tair bags ;deploy nex tto the outer
seat cushions.
The side impact air bags are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in aside impact
R independently of the use of the seat belt
R independently of the front air bags
R independently of the ETDs
If the vehicle overturns, the side impac tair
bags are generally not deployed. Exception: if
the system detects high vehicle deceleration
or acceleration in a lateral direction and
determines that deploymen tcan offer
additional protection to that provided by the
seat belt.
Side impac tair bags will not deploy in side
impacts which do not exceed the system's
prese tdeployment thresholds for lateral
acceleration/deceleration .You will then be
protected by the fastened seat belt. Occupant safety
49Safety Z

For safety reasons, Mercedes-Benz
recommends that you only use seat
accessories that have bee napproved by
Mercedes-Benz.
Both the driver and the passenger should
always use the 42 indicator
lamp as an indication of whether or not the
passenger is properly positioned. G
WARNING
If the 42 indicator lamp lights up
when an adult or someone larger than a small
individual is in the front-passenger seat, have
the fron tpassenger reposition himself or
herself in the seat until the 42
indicator lamp goes out.
In the event of a collision, the air bag control
unit will no tallow front-passenge rfront air
bag deployment when the OCS has classified
the front-passenge rseat occupant as
weighing as much as or less than a typical 12-
month-old child in a standard child restraint
or if the front-passenger seat is classified as
being empty.
When the OCS senses that the front-
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 42 indicator lamp
will illuminate when the engine is started and
remain illuminated, indicating that the front-
passenger fron tair bag is deactivated.
When the OCS senses that the front-
passenger seat is classified as being empty,
the 42 indicator lamp will
illuminate when the engine is started and
remain illuminated, indicatin gthat the front-
passenger front air bag is deactivated.
When the OCS senses that the front-
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in astandard child
restraint or as being a small individual (such
as a young teenager or asmall adult), the
42 indicator lamp will illuminate
for approximately 6seconds when the engine
is started and then, depending on occupant weight sensor readings from the front-
passenger seat, remain illuminated or go out.
With the
42 indicator lamp
illuminated, the front-passenger fron tair bag
is deactivated. With the 42
indicator lamp out, the front-passenger front
air bag is activated.
When the OCS senses that the front-
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 42 indicator lamp
will illuminate for approximately 6seconds
when the engine is started and then go out,
indicating that the front-passenger front air
bag is activated.
If the 42 indicator lamp is
illuminated, the front-passenger fron tair bag
is deactivated and will not be deployed.
If the 42 indicator lamp is not
illuminated, the front-passenge rfront air bag
is activated and will be deployed:
R in the event of certain frontal impacts
R if impact exceeds a preset deployment
threshold
R independently of the side impact air bags
If the front-passenger front air bag is
deployed, the rate of inflation will be
influenced by:
R the rate of vehicle deceleratio nas assessed
by the air bag control unit
R the front passenger's weight category as
identified by OCS
For further information, see "Air bag display
messages" (Y page 364). G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat Occupant safety
51Safety
Z

If the SmartKey has been removed from the
ignition lock or is in position 0,
42 indicator lamp:does not
lightu p. G
WARNING
If the red SRS 6indicator lamp in the
instrument cluster and the 42
indicator lamp are lit at the same time, there
is a malfunction in the OCS. The front
passenger fron tair bag will be deactivated in
this case. Have the system checked by
qualified technicians as soon as possible.
Contact an authorized Mercedes-Benz
Center.
Only have the seat repaired or replaced at an
authorized Mercedes-Ben zCenter.
In order to ensure proper operation of the air
bag system and OCS:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R When seated, a passenger should not
position him/herself in such a way as to
cause the passenger's weight to be lifted
from the seat cushion as this may result in
the OCS being unable to correctly
approximate the passenger's weight
category.
R Read and observe all warnings in this
chapter. System self-test The
42 indicator lamp
illuminates when you:
R turn the SmartKey to position 1or 2in the
ignition lock
R press the KEYLESS-GO Start/Stop button
once or twice
If an adult occupant is sitting properly on the
front-passenger seat and the OCS classifies
the occupant as an adult, the
42 indicator lamp will illuminate
and go out again after approximately six
seconds.
If the seat is not occupied and the OCS
classifies the fron tpassenger seat as being
unoccupied, the 42indicator
lamp will illuminate and no tgo out. G
WARNING
If the 42indicator lamp does
not illuminate, the system is not functioning.
You must contac tanauthorized Mercedes-
Benz Center before seating any child on the
fron tpassenger seat.
For more information, see "Problems with the
Occupan tClassification System"
(Y page 54). G
WARNING
Neve rplace anything betwee nseat cushion
and child seat (e.g. a pillow), since it reduces
the effectiveness of the OCS. The underside
and rear side child restraint system must be
placed entirely on the seat cushion and the
backrest of the front-passenger seat
backrest.
If necessary, adjust the tilt of the passenger
seat backrest.
An incorrectly mounted child seat could cause
injuries to the child in case of an accident,
instead of increasing protection for the child.
Follow the manufacturer's instructions for
installation of child restraint systems. Occupant safety
53Safety Z

Problems with the Occupant Classification System
Problem Possible causes/consequences and
M Solutions
The
42
indicator lamp
illuminates and
remains illuminated.
The person on the
front-passenger seat:
R has the weight of a
typical adult
R has been determined
by the system not to
be a child The OCS is malfunctioning.
X
Have the OCS checked as soon as possible at an authorized
Mercedes-Benz Center.
X Observe the additional display messages in the multifunction
display (Y page 364). G
WARNING
If the 42 indicator lamp illuminates and remains illuminated when the weight of a
typical adult or someone larger than a small individual has been detected on the passenger seat,
the system then determines the occupant cannot be a child. Do not allow any occupant to use
the passenger seat until the system has been repaired. Problem Possible causes/consequences and
M Solutions
The
42
indicator lamp does not
illuminate and/or does
not remain illuminated.
The front-passenger
seat is:
R unoccupied
R occupied with a
weight up to that of a
typical twelve-
month-old child in a
standard child
restraint system The OCS is malfunctioning.
X
Make sure there is nothing between the seat cushion and the
child seat.
X Check the installation of the child restraint system.
X Make sure that no objectsa re applying additional weight onto
the seat.
X If the 42 indicator lamp does not illuminate, have
the OCS checked as soon as possible at an authorized
Mercedes-Benz Center. Do not transport a child on the front-
passenger seat as long as the OCS is not functioning.
X Observe the additional display messages in the multifunction
display (Y page 364). G
WARNING
If the 42 indicator lamp does not illuminate or remains out with the weight of a
typical 12-month-old child in a standard child restraint or less, or is unoccupied, on the front-
passenger seat, do not transport a child on the front-passenge rseat until the system has been
repaired. 54
Occupant safetySafety

PRE-SAFE
®
(anticipatory occupant
protection system) G
WARNING
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R if BAS PLUS intervenes powerfully on
vehicles with DISTRONIC PLUS
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front-passenger seat is adjusted if it is
in an unfavorable position.
R the air pressure in the side bolsters of the
seat cushion and seat backrest of the front
active multicontour seats is increased.
R if the vehicle skids, the side windows and
sliding sunroof are closed so that only a
small gap remains.
If the hazardous situation passes without
resulting in an accident:
R the air pressure in the side bolsters of the
active multicontour seat is reduced again.
R all settings made by PRE-SAFE ®
can then
be reversed. If the seat belts are not released:
X
Move the backrest back slightly, but only
when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released. G
WARNING
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged. Seat belts
Important safety notes The use of seat belts and infant and child
restraint systems is required by law in all 50
states, the District of Columbia, the U.S.
territories and all Canadianp
rovinces.
Even where this is not the case, all vehicle
occupants should have their seat belts
fastened when the vehicle is in motion.
i For further information on infants and
children traveling in the vehicle and on
infant and child restraint systems, see
"Children in the vehicle" (Y page 59). G
WARNING
Always fasten yours eat belt before driving off.
Always make sure all of your passengers are
properly restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed. Occupant safety
55Safety
Z