battery MERCEDES-BENZ CLA 2017 Owner's Manual

Problem
Possible causes/consequences and P Solutions
The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged. X
Jump-start the vehicle ( Y
page 273).
If the engine does not start despite attempts to jump-start it: X
Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high. X
Allow the starter motor to cool down for approximately two minutes. X
Try to start the engine again.
If the engine still does not start: X
Consult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system. X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. X
Have the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †).
The coolant warning
lamp may also be on and
a warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently. X
Stop as soon as possible and allow the engine and the coolant to
cool down. X
Check the coolant level ( Y
page 257). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles) Use the DYNAMIC SELECT button to change the
drive program. Depending on the drive program
selected the following vehicle characteristics
will change: R
the drive (engine and transmission manage-
ment) R
the suspension (vehicles with damping sys-
tem or AMG adaptive sport suspension sys-
tem) R
the steering. R
the availability of the ECO start/stop function R
the climate control
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program C is
activated. For further information about starting
the engine, see ( Y
page 122). X
Press DYNAMIC SELECT button C as many
times as necessary until the desired drive
program is selected.
The selected drive program appears in the
multifunction display. After five seconds the
display goes out and the status icon of the
selected drive program appears.DYNAMIC SELECT button (all vehicles except Mercedes-AMG vehicles) 127
Driving and parking Z

Applying automatically The electric parking brak e is automatically
applie d when th e transmission is in position P
and : R
th e engin e is switched off orR
th e driver is no t wearing a seat belt and th e
driver's door is opened
To preven t th e electric parking brak e from bein g
automatically applied, pull handle C .
The electric parking brak e is also engage d auto -
matically if: R
Distanc e Pilo t DISTRONI C bring s th e vehicl e
to a standstill orR
th e HOLD function is keepin g th e vehicl e sta-
tionary R
Parking Pilo t is keepin g th e vehicl e stationary
In addition , at least on e of th e followin g condi-
tion s mus t be fulfilled :R
th e engin e is switched offR
th e driver is no t wearing a seat belt and th e
driver's door is opened R
there is a system malfunctionR
th e powe r supply is insufficien tR
th e vehicl e is stationary for a lengthy period
The red I (US A only) or $ (Canada only)
indicator lamp in th e instrumen t cluste r goe s
out .
The electric parking brak e is no t automatically
engage d if th e engin e is switched off by th e ECO
start/sto p function .
Releasing automatically Your vehicle's electric parking brak e is auto -
matically release d if all of th e followin g condi-
tion s are met :R
th e engin e is running.R
th e transmission is in position D or R .R
th e seat belt has been fastened.R
you depress th e accelerato r pedal .
If th e transmission is in position R , th e trunk lid
mus t be closed. If your seat belt is no t fastened, th e followin g
condition s mus t be fulfilled to automatically
release th e electric parking brake: R
th e driver's door is closed. R
you hav e shifte d out of transmission position
P or you hav e previously driven faste r than
2 mph (3 km/h).
Ensur e that you do no t depress th e accelerato r
pedal unintentionally. Otherwise th e parking
brak e will be release d and th e vehicl e will start
to move.
Eme rg ency brakingThe vehicl e can also be braked during an emer-
gency by usin g th e electric parking brake. X
Whil e driving, push handle C of th e electric
parking brak e ( Y
page 141).
The vehicl e is braked as lon g as you keep
handle C of th e electric parking brak e
pressed. The longer th e electric parking brak e
handle C is depressed, th e greate r th e brak -
ing force .
During braking : R
a warning tone sounds R
th e Releas e Parkin g Brake message
appear s R
th e red I (US A only) or $ (Canada
only) indicator lamp in th e instrumen t cluste r
flashes
When th e vehicl e has been braked to a stand -
still, th e electric parking brak e is engaged.
Pa rk ing the vehicle for a long period If you leav e th e vehicl e parked for longer than
four weeks, th e battery may be damaged by
exhaustive discharging.
If you leav e th e vehicl e parked for longer than six
weeks, th e vehicl e may suffer damag e as a
result of lack of use. X
Visit a qualified specialist workshop and see k
advice .
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.142
Parking
Driving and parking

HOLD function
General notes The HOLD function can assist the driver in the
following situations: R
when pulling away, especially on steep slopes R
when maneuvering on steep slopes R
when waiting in traffic
The vehicle is kept stationary without the driver
having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
Important safety notes
G WARNING
When leaving the vehicle, it can still roll away
despite being braked by the HOLD function if: R
there is a malfunction in the system or in
the voltage supply. R
the HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant. R
the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with. R
the battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
the HOLD function and secure the vehicle
against rolling away.
! When Distance Pilot DISTRONIC or the
HOLD function is activated, the vehicle
brakes automatically in certain situations.
To avoid damage to the vehicle, deactivate
Distance Pilot DISTRONIC and the HOLD
function in the following or similar situations: R
when towing the vehicle R
in the car wash
Deactivating the HOLD function ( Y
page 156). Activation conditions You can activate the HOLD function if: R
the vehicle is stationary R
the engine is running or if it has been auto-
matically switched off by the ECO start/stop
function R
the driver's door is closed or your seat belt is
fastened R
the electric parking brake is released R
Distance Pilot DISTRONIC is deactivated R
the transmission position D , R or N is engaged
while driving a vehicle with an automatic
transmission
Activating the HOLD function X
Make sure that the activation conditions are
met. X
Depress the brake pedal. X
Quickly depress the brake pedal further
until C appears in the multifunction display.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first time
does not activate the HOLD function, wait
briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automatically
if: R
you accelerate. On vehicles with automatic
transmission: only when the transmission is in
position D or R . R
the transmission is in position P on vehicles
with automatic transmission. R
you depress the brake pedal again with a cer-
tain amount of pressure until C disappears
from the multifunction display. R
you activate Distance Pilot DISTRONIC. R
you secure the vehicle using the electric park-
ing brake.156
Driving systems
Driving and parking

R
that are parallel to the direction of travel and
at least 39.5 in (1.0 m) longer than your vehi-
cle R
that are at right angles to the direction of
travel and at least 39.5 in (1.0 m) wider than
your vehicle
i Note that Parking Pilot cannot measure the
length of a parking space if it is at right angles
to the direction of travel. You will need to
judge whether your vehicle will fit into the
parking space.
When driving at speeds below 19 mph
(30 km/h), you will see parking symbol D as a
status indicator in the instrument cluster. When
a parking space has been detected, an arrow
towards the right or the left also appears. Park-
ing Pilot only displays parking spaces on the
front-passenger side as standard. Parking
spaces on the driver's side are displayed as
soon as the turn signal on the driver's side is
activated. When parking on the driver's side,
this must remain activated until you confirm the
use of Parking Pilot by pressing the v button
on the multifunction steering wheel. The system
automatically determines whether the parking
space is parallel or at right-angles to the direc-
tion of travel.
A parking space is displayed while you are driv-
ing past it, and until you are approximately 50 ft
(15 m) away from it.
Parking
G WARNING
If you leave the vehicle when it is only being
braked by Parking Pilot, it could roll away if: R
there is a malfunction in the system or in
the voltage supply. R
the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with. R
the battery is disconnected. R
the vehicle is accelerated, e.g. by a vehicle
occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
i If Parking Assist PARKTRONIC detects
obstacles, Parking Pilot brakes automatically whilst the vehicle is parking. You are respon-
sible for braking in good time. X
Stop the vehicle when the parking space sym-
bol shows the desired parking space in the
instrument cluster. X
Shift the transmission to position R .
The Start Parking Pilot? Yes: OK No:
8 message appears in the multifunction
display. X
To cancel the procedure: press the 8
button on the multifunction steering wheel or
pull away.
or X
To park using Parking Pilot: press the v
button on the multifunction steering wheel.
The Parking Pilot Active Accelerate
and Brake Observe Surroundings mes-
sage appears in the multifunction display. X
Let go of the multifunction steering wheel. X
Back up the vehicle, being ready to brake at all
times. When backing up, drive at a speed
below approximately 6 mph (10 km/h). Oth-
erwise Parking Pilot is canceled.
Parking Pilot brakes the vehicle to a standstill
when the vehicle approaches the rear border
of the parking space.
Maneuvering may be required in tight parking
spaces.
The Parking Pilot Active Select D
Observe Surroundings message appears in
the multifunction display. X
Shift the transmission to position D while the
vehicle is stationary.
Parking Pilot immediately steers in the other
direction.
The Parking Pilot Active Accelerate
and Brake Observe Surroundings mes-
sage appears in the multifunction display.
i You will achieve the best results by waiting
for the steering procedure to complete before
pulling away. X
Drive forwards and be ready to brake at all
times.
Parking Pilot brakes the vehicle to a standstill
when the vehicle approaches the front border
of the parking space.
Maneuvering may be required in tight parking
spaces.
The Parking Pilot Active Select R
Observe Surroundings message appears in
the multifunction display.164
Driving systems
Driving and parking

Display messages
Possible causes/consequences and P Solutions
The yellow $ warning lamp lights up. The red I (US A only)
or $ (Canada only) indicator lamp flashes for about te n seconds
after th e electric parking brak e has been applie d or released. It then
goe s out or remain s lit .
The electric parking brak e is malfunctioning .X
Switc h off th e ignition and tur n it bac k on .X
Apply th e electric parking brake.
If it is no t possibl e to engage th e electric parking brake:X
Shift th e transmission to position P .X
Visit a qualified specialist workshop .
If it is no t possibl e to release th e electric parking brak e manually:X
Releas e th e electric parking brak e automatically ( Y
page 141).
If th e electric parking brak e still canno t be released:X
Consult a qualified specialist workshop .
The yellow $ warning lamp lights up. If you manually apply or
release th e electric parking brake, th e red I (US A only) or $
(Canada only) indicator lamp flashes .
The electric parking brak e is malfunctioning . It is no t possibl e to apply
th e electric parking brak e manually.X
Shift th e selector lever to P , as th e electric parking brak e is no t
applie d automatically. X
Visit a qualified specialist workshop .
I (USA
only)
$ ( Canada
only)
Parkin g Brake Inop‐
erativ e The yellow $ warning lamp lights up. The red I (US A only)
or $ (Canada only) indicator lamp flashes for about te n seconds
after th e electric parking brak e has been applie d or released. It then
goe s out or remain s lit .
The electric parking brak e is malfunctioning , e.g. because of over-
voltag e or undervoltage. X
Remove th e caus e for th e overvoltage or undervoltage, e.g. by
charging th e battery or restarting th e engine.X
Engage or release th e electric parking brake.
If it remain s impossible to apply or release th e electric parking brake:X
Switc h off th e ignition and tur n it bac k on .X
Engage or release th e electric parking brake.
If th e electric parking brak e still canno t be released:X
Consult a qualified specialist workshop .
If th e electric parking brak e still canno t be applied:X
Visit a qualified specialist workshop .Display messages 19 3
On-board computer and displays Z

Display messages
Possible causes/consequences and P Solutions
= Sto p Vehicl e See
Operator' s Manual The battery is no longer bein g charged and th e battery charg e level is
to o low.
A warning tone also sounds. X
Pull ove r and stop th e vehicl e safely and switch off th e engine, pay-
ing attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 140).X
Observ e th e instruction s in th e display message = See Oper‐
ator's Manual .X
Consult a qualified specialist workshop .

Display messages
Possible causes/consequences and P Solutions
Sto p Vehicl e Shift
to P Leave Engine
Runnin g The automatic transmission has overheated. X
Drive on carefully.
The automatic transmission is available again when th e display
message goe s out .
If th e multifunction display still shows th e display message :X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 140).X
Wait until th e automatic transmission has cooled down and th e dis-
play message has disappeared.
Auxiliary Batter y
Malfunction The auxiliary battery for th e automatic transmission is no longer bein g
charged. X
Visit a qualified specialist workshop .X
Unti l then , set th e transmission to position P before you switch off
th e engine. X
Befor e leaving th e vehicle, apply th e electric parking brake.
Trans. Oil Overhea‐
ted Drive on wit h
Car e Mercedes-AMG vehicles: th e transmission oil has overheated.
Manual drive progra m M and th e temporarily active manual drive pro -
gra m are no longer available. The engin e powe r output is reduced.X
Allow th e vehicl e to cool down .
4matic Currently
Unavailable 4MATIC has overheated. The vehicl e is only driven by th e fron t wheels.X
Drive on .
The airflow cools 4MATIC mor e quickly.
Whe n th e display message goe s out , 4MATIC is available again and
th e vehicl e is driven by all fou r wheels.
4matic Inoperative 4MATIC is malfunctioning . The vehicl e is only driven by th e fron t
wheels. X
Visit a qualified specialist workshop .

ASSYST PLUS
Service message The ASSYS T PLU S servic e interval display
inform s you of th e next servic e due date.
You can fin d information on th e typ e of servic e
and servic e intervals in th e Maintenance Book -
let .
You can obtain further information from an
authorize d Mercedes-Benz Cente r or at
http://www.mbusa.co m (US A only).
i The ASSYS T PLU S servic e interval display
does no t sho w any information on th e engin e
oil level. Observ e th e note s on th e engin e oil
level ( Y
page 255).
The multifunction display shows a servic e mes -
sage for several seconds, e.g. :R
Servic e A in .. day sR
Servic e A dueR
Servic e A overdu e by .. day s
Dependin g on th e operating condition s of th e
vehicle, th e remaining time or distanc e until th e
next servic e due dat e is displayed.
The lette r A or B , possibl y in connection wit h a
number or another letter, indicates th e typ e of
service. A stand s for a minor servic e and B for a
major service.
You can obtain further information from an
authorize d Mercedes-Benz Center.
The ASSYS T PLU S servic e interval display does
no t tak e int o accoun t any periods of time during
whic h th e battery is disconnected.
Maintainin g th e time-dependen t servic e sched-
ule: X
Not e down th e servic e due dat e displayed in
th e multifunction display before disconnect -
ing th e battery.
or X
Afte r reconnecting th e battery, subtrac t th e
battery disconnection periods from th e ser -
vic e dat e shown on th e display.
Hiding a service message X
Press th e v or 8 butto n on th e steering
wheel. Displaying service messages X
Switc h on th e ignition .X
Press th e Y or e butto n to select th e
Serv. menu. X
Press th e c or d butto n to select th e
ASSYST PLU S submen u and confirm by press-
ing th e v button.
The servic e due dat e appear s in th e multi-
function display.
Infor ma ti on about Service
Resetting the ASSYST PLUS service
interval display
! If th e ASSYS T PLU S servic e interval display
has been inadvertentl y reset , this setting can
be correcte d at a qualified specialist work-
shop.
Hav e servic e wor k carrie d out as described in
th e Maintenance Booklet . This may otherwise
lead to increased wear and damag e to th e
major assemblies or th e vehicle.
A qualified specialist workshop , e.g. an author-
ized Mercedes-Benz Center, will reset th e
ASSYS T PLU S servic e interval display after th e
servic e wor k has been carrie d out . You can also
obtain further information on maintenance
work, for example.
Special service requirements The specifie d maintenance interval takes only
th e normal operation of th e vehicl e int o
account. Under arduous operating condition s or
increased load on th e vehicle, maintenance
wor k mus t be carrie d out mor e frequently, for
example: R
regular cit y drivin g wit h frequen t intermediat e
stops R
if th e vehicl e is primarily used to travel short
distances R
use in mountainous terrain or on poor road
surfaces R
if th e engin e is often lef t idlin g for lon g periodsR
in particularly dust y conditions, or if air-recir-
culation mod e is frequentl y used
In these or similar operating conditions, hav e
th e interior filter, engin e air cleaner, engin e oil
and oil filter, for example, changed mor e fre-258
ASSYST PLUS
Maintenance and care

Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country. X
Do not use hot water and do not wash the
vehicle in direct sunlight. X
Use a soft sponge to clean. X
Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz. X
Thoroughly hose down the vehicle with a gen-
tle jet of water. X
Do not point the water jet directly towards the
air inlet. X
Use plenty of water and rinse out the sponge
frequently. X
Rinse the vehicle with clean water and dry
thoroughly with a chamois. X
Do not let the cleaning agent dry on the paint-
work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following: R
Tires R
Door gaps, roof gaps, joints, etc. R
Electrical components R
Battery R
Connectors R
Lamps R
Seals R
Trim R
Ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
! Vehicles with decorative film: parts of your
vehicle are covered with a decorative film.
Maintain a distance of at least 27.5 in (70 cm)
between the parts of the vehicle covered with
the film and the nozzle of the high pressure
cleaner.
Information about the correct distance is
available from the equipment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Cleaning the paintwork
! Do not affix: R
stickers R
films R
magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop. X
Remove dirt immediately, where possible,
while avoiding rubbing too hard. X
Soak insect remains with insect remover and
rinse off the treated areas afterwards. X
Soak bird droppings with water and rinse off
the treated areas afterwards. X
Remove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid. X
Use tar remover to remove tar stains. X
Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
If dirt has penetrated the paint surface or if the
paint has become dull, the paint cleaner recom-260
Care
Maintenance and care

Battery (vehicle)
Important safety notes Special tools and expert knowledge are required
when working on the battery, e.g. removal and
installation. You should therefore have all work
involving the battery carried out at a qualified
specialist workshop.
G WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example: R
when braking R
in the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car-
ried out at a qualified specialist workshop.
For further information about ABS and ESP ®
,
see ( Y
page 60) and ( Y
page 63).
G WARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-start-
ing. Always make sure that neither you nor the bat-
tery is electrostatically charged. A build-up of
electrostatic charge can be caused, for exam-
ple: R
by wearing clothing made from synthetic
fibers R
due to friction between clothing and seats R
if you push or pull the battery across the car-
pet or other synthetic materials R
if you rub the battery with a cloth
G WARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion. R
Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts. R
Never place metal objects or tools on a bat-
tery. R
It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery. R
When jump-starting, make sure that the
battery poles with identical polarity are
connected. R
It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables. R
Never connect or disconnect the battery
terminals while the engine is running.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
H Environmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them withBattery (vehicle) 271
Breakdo wn assis tance Z