Eco MERCEDES-BENZ CLS-Class 2013 W218 Service Manual

Problem Possible causes/consequences and
M SolutionsThe engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 316).
or
X Jump-start the vehicle (Y page 317).
or
X Consult a qualified specialist workshop. The engine cannot be
started
using KEYLESS-
GO. The SmartKey is in
the vehicle. A door is open. Therefore, the SmartKey cannot be detected as
easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint

system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function. If children open a door, they could cause
severe

or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger
compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident80
Doors
Opening/closing

Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked.
You
can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 63). X
Pull door handle ;.
If
the door is locked, locking knob : pops
up. The door is unlocked and can be
opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. X
To unlock: press button :.
X To lock: press button ;.
If
all the doors are closed, the vehicle locks.
You cannot unlock the vehicle centrally from
the
inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO. The central locking/unlocking button does
not lock or unlock the fuel filler flap.
You can open a front door from inside the
vehicle even if it has been locked.
If the vehicle has been locked using the
locking button for the central locking, or has
been locked automatically, and a door is
opened from the inside:
R
the vehicle will be fully unlocked if it had
previously been fully unlocked
R only

the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked Automatic locking feature
X
To deactivate: press and hold button :
for
about five seconds until a tone sounds.
X To activate: press and hold button ; for
about five seconds until a tone sounds.
i If you press one of the two buttons and
do

not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore lock yourself out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board
computer (Y page 222). Doors
81
Opening/closing Z

G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint
system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger
compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid. i
Opening dimensions of the trunk lid
(Y page 371).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
Vehicles

without trunk lid remote closing
feature: the trunk lid can be:
R opened and closed manually from outside
R opened automatically from outside
R opened automatically from inside
R locked separately
R unlocked with the mechanical key
R opened with the emergency release button
Vehicles with trunk lid remote closing
feature: the trunk lid can be:
R opened and closed manually from outside
R opened and closed automatically from
outside
R opened and closed automatically from
inside
R locked separately
R unlocked with the mechanical key
R opened with the emergency release button Opening/closing from outside
Opening X
Press the % button on the SmartKey.
X Pull handle :. Trunk
83
Opening/closing Z

Trunk lid emergency release light:
R
emergency release button : flashes for
30 minutes after the trunk lid is opened
R emergency release button : flashes for
60 minutes after the trunk lid is closed Side windows
Important safety notes
G
WARNING
When opening or closing the door windows,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The door windows are equipped with
automatic
operation and the anti-entrapment
feature. If in automatic mode a door window
encounters an obstruction that blocks its
path, the anti-entrapment feature will stop the
door window and open it slightly.
The door windows operate differently when
the switch is pulled. See the "Problems with
door windows" section for details.
The closing of the door windows can be
immediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
If a door window encounters an obstruction
that blocks its path in a circumstance where
you are closing the windows by pressing and
holding the & button on the SmartKey or
by pressing and holding the lock button
(vehicles with KEYLESS-GO) on an outside
door handle, the anti-entrapment feature will
not operate.
Activate the override switch when children
are riding in the back seats of the vehicle. The
children may otherwise injure themselves,
e.g. by becoming trapped in the door window
opening. G
WARNING
Do not keep any part of your body up against
the
window pane when opening a window. The
downward motion of the pane may pull that
part of your body down between the window
pane and the door frame and trap it there. If
there is a risk of entrapment, release the
switch and pull it to close the window. Opening and closing the side
windows
The

switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take
precedence. :
Front left
; Front right
= Rear right
? Rear left
X Turn the SmartKey to position 1
or 2 in the
ignition lock.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
i If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
i You can continue to operate the side
windows

after you switch off the engine or Side windows
87
Opening/closing Z

X
Touch recessed sensor surface : on the
door handle until the side windows and the
sliding sunroof are fully closed.
i Make sure you only touch recessed
sensor surface :.
X Make sure that all the side windows and the
sliding sunroof are closed.
X To interrupt convenience closing:
release

recessed sensor surface : on the
door handle. Resetting the side windows
If
a side window can no longer be closed fully,
you must reset it.
X Close all the doors.
X Turn the SmartKey to position 1
or 2 in the
ignition lock.
X Pull the corresponding switch on the door
control panel until the side window is
completely closed

(Y page 87).
X Hold the switch for an additional second.
If the side window opens again slightly:
X Immediately pull the corresponding switch
on the door control panel until the side
window is completely closed

(Y page 87).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again. Side windows
89
Opening/closing Z

Problems with the side windows
G
WARNING
Closing the side windows with increased force or without the anti-entrapment feature could lead
to serious or even fatal injury. Make sure that nobody can become trapped when closing the side
windows. G
WARNING
Pulling and holding the switch to close the door window immediately after it had been blocked
two times will cause the door window to close without the anti-entrapment feature for as long
as you hold the switch. Problem Possible causes/consequences and
M SolutionsA side window cannot
be closed because it is
blocked

by objects, e.g.
leaves in the window
guide. X
Remove the objects.
X Close the side window. A side window cannot
be closed and you
cannot see the cause. If a side window is obstructed during closing and reopens again
slightly:
X
Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens
again slightly:
X Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The

side window is closed without the anti-entrapment feature. Sliding sunroof
Important safety notes
G
WARNING
When opening or closing the sliding sunroof,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The sliding sunroof is equipped with
automatic

operation and the anti-entrapment
feature. If the movement of the sliding sunroof
is blocked during the closing procedure, the
sliding sunroof will stop and open slightly. The sliding sunroof operates differently when
the

sliding sunroof switch is pressed and held.
See the "Problems with the sliding sunroof"
section for more details.
The opening/closing procedure of the sliding
sunroof can be immediately halted by
releasing the sliding sunroof switch or, if the
sliding sunroof switch was moved past the
resistance point and released, by moving the
sliding sunroof switch in any direction. 90
Sliding sunroof
Opening/closing

Reset the sliding sunroof if it does not move
smoothly.
X
Turn the SmartKey to position 2 in the
ignition lock.
X Raise the sliding sunroof fully at the rear
(Y page 91).
X Keep the 3 switch pressed for another
second.
X Make sure that the sliding sunroof can be
fully
opened and closed again (Y page 91).
X If this is not the case, repeat the steps
above again.92
Sliding sunroof
Opening/closing

Problems with the sliding sunroof
G
WARNING
You could be severely or even fatally injured when closing the sliding sunroof with increased
closing force or if the anti-entrapment feature is deactivated. Make sure that nobody can become
trapped when closing the sliding sunroof. G
WARNING
Pressing and holding the sliding sunroof switch to close the sliding sunroof immediately after it
had been blocked two times will cause the sliding sunroof to close without the anti-entrapment
feature for as long as you hold the switch.
! If

the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact
a qualified specialist workshop. Problem Possible causes/consequences and
M SolutionsThe sliding sunroof
cannot be closed and
you cannot see the
cause. If the sliding sunroof is obstructed during closing and reopens
again slightly:
X
Immediately after the sliding sunroof blocks, pull the 3
switch in the overhead control panel down to the point of
resistance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed with increased force.
If the sliding sunroof is obstructed again during closing and
reopens again slightly:
X Immediately after the sliding sunroof blocks, pull the 3
switch in the overhead control panel down to the point of
resistance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed without the anti-entrapment
feature. Sliding sunroof
93
Opening/closing Z

Seats
Important safety notes
G
WARNING
The seats can still be adjusted when there is
no key in the ignition lock. For this reason,
children should never be left unsupervised in
the vehicle. They could otherwise become
trapped when adjusting the seat. G
WARNING
Make sure that the back of your head is
supported at eye level by the central area of
the head restraint. If your head is not
supported
correctly by the head restraint, you
could suffer a severe neck injury in the event
of an accident. Never drive if the head
restraints are not engaged and set correctly. G
WARNING
In order to avoid possible loss of vehicle
control, all seat, head restraint, steering
wheel and rear view mirror adjustments, as
well as fastening of seat belts, must be done
before setting the vehicle in motion. G
WARNING
Do not adjust the driver's seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never

travel in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. This could cause serious or
fatal injuries. The seat backrest and seat belts
provide the best restraint when the wearer is
in a position that is as upright as possible and
seat belts are properly positioned on the
body. G
WARNING
Your seat belt must be adjusted so that you
can correctly fasten your seat belt. Observe the following points:
R
adjust

the seat backrest until your arms are
slightly angled when holding the steering
wheel.
R adjust the seat to a comfortable seating
position that still allows you to reach the
accelerator/brake pedal safely. The
position should be as far back as possible
with the driver still able to operate the
controls properly.
R adjust the head restraint so that it is as
close to the head as possible and the center
of the head restraint supports the back of
the head at eye level.
R never place hands under the seat or near
any moving parts while a seat is being
adjusted.
Failure to do so could result in an accident
and/or serious personal injury. G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats

than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
A child's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat Seats
97
Seats, steering wheel and mirrors Z

heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats.
Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see "Interior care".
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
i The head restraints in the front seats are
installed with the NECK-PRO system
(Y page 51). For this reason, it is not
possible to remove the head restraints
from the front seats.
For more information, contact a qualified
specialist workshop. i
Further related subjects:
R Rear
bench seat through-loading feature
(Y page 273) Adjusting the seats electrically
:
Head restraint height
; Seat cushion angle
= Seat height
? Seat fore-and-aft adjustment
A Backrest angle
i If PRE-SAFE ®
is triggered, the front-
passenger seat will be moved to a better
position if it was previously in an
unfavourable position.
i You can store the seat settings using the
memory function ( Y page 107).
i Vehicles with the through-loading
feature: if you fold down a rear seat
backrest, the respective front seat is
moved forwards slightly in order to avoid
contact. 98
Seats
Seats, steering wheel and mirrors