key MERCEDES-BENZ E-CLASS ESTATE 2020 User Guide

#
Tounlo ck:turn the emer gency key anti-
clo ckwise toposition 1. #
Tolock: turnthe emer gency key clo ckwise to
position 1. #
Carefully press the co ver onto the lock cylin‐
der until it engages and is seated firm ly. Load compa
rtment Opening the tail
gate &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il‐
gate is open when the engine is running,
especially if theve hicle is in motion. #
Alw ays switch off the engine before
opening theta ilgate. #
Never drive with theta ilgate open. *
NO
TEDama getotheta ilgate caused by
obs tacles ab ovetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is suf ficient space
behind and ab ovetheta ilgate. #
Ifth eta ilgate is unloc ked, pull theta ilgate
handle and release it again immediatel y. #
Vehicles with HANDS-FREE ACCESS: make
a kicking mo vement with your foot below the
bumper (/ page 82). #
Pull remo teoperating switch 1forth eta il‐
ga te. #
Press and hold thep button on thekey. Opening and closing
79

#
Ifth eta ilgate is stopped in an intermediate
position, pull it upwards. Release it as soon
as it begins toopen.
If an obs tacle obstructs theta ilgate during the
automatic opening process, bloc kage detection
will stop theta ilgate. The automatic bloc kage
de tection function is only an aid. It is not a sub‐
st itute foryo ur attentiveness. #
Vehicles with folding bench seat: pull but‐
to n1 forth eta ilgate twice.
The tailgate will be unloc ked.
If th eta ilgate has been loc ked from the outside,
or thech ild saf ety lock has been activated, the
ta ilgate cannot be unloc ked from the inside
using button 1. Closing
the tailgate &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. Obser
vethe no tes on loading theve hicle. #
Pull theta ilgate down wards slightly. Release
it as soon as it begins toclose. &
WARNING Risk of becoming trapped
du ring au tomatic closing of theta ilgate
Body parts may become trapped. There may
be people in the closing area. #
Make sure that nobody is in the vicinity
of the closing area during the closing
process.
Use one of thefo llowing options tostop the
closing process:
R Press thep button on thekey.
R Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate. 80
Opening and closing

R
Pull theta ilgate handle. #
Vehicles with HANDS-FREE ACCESS: it is
also possible tostop the closing process by
making a kicking mo vement below there ar
bumper. #
Swit chon the po wer supp lyor the ignition. #
Press remo teoperating switch 1forthe
ta ilgate. #
Press closing button 1ontheta ilgate. Ve
hicles with KEYLESS-GO #
Press locking button 2ontheta ilgate.
If a key is de tected outside theve hicle, the
ta ilgate will close and theve hicle will be
loc ked. #
Press and hold thep button on thekey.
The key must be in the vicinity of theve hicle.
Ve hicles with HANDS-FREE ACCESS #
Make a kicking mo vement with your foot
below the bumper (/ page 82).
Au tomatic reve rsing function for the tail gate
The tailgate is equipped with automatic bloc kage
de tection wi thare ve rsing function. If an obs ta‐
cle stops theta ilgate during the automatic clos‐
ing procedure, it will automatically open again.
Au tomatic bloc kage detection wi th there ve rsing
function is only an aid and is not a substitute for
yo ur attentiveness. #
During the closing process, make sure that
no body parts are in the closing area. Opening and closing
81

&
WARNING Risk of becoming trapped
despi tereve rsing function
The reve rsing function will not react:
R tosoft, light and thin objects, e.g. fingers
R towa rdsth e end of the closing procedure
In these situations in particular, there ve rsing
function cannot pr event someone being trap‐
ped. #
Ensu rethat no body parts are in the
closing area.
If someone is trapped, ei ther:
R Press thep button on thekey.
R Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate.
R Pull theta ilgate handle. HANDS-FREE
ACCESS function Wi
th HANDS-FREE ACCESS you can open, close
or stop the closing process of theta ilgate by
per form ing a kicking mo vement under there ar
bumper.
The kicking mo vement triggers the opening or
closing process alternatel y. Obser
vethe no tes when opening (/ page 79)
and closing (/ page 80)theta ilgate.
% Twowa rning tones sound when thetai lgate
is opening or closing. &
WARNING Risk of bu rns caused bya hot
ex haust sy stem
The vehicle exhaust sy stem can become very
hot. If you use HANDS-FREE ACCESS, you
could bu rnyourself by touching theex haust
sy stem. #
Alw ays ensure that you on ly ma ke a
kicking mo vement within the de tection
ra nge of the sensors. *
NO
TEVehicle damage due tounin ten‐
tional opening of theta ilgate R
when using an automatic car wash
R when using a high pressure cleaner #
Deactivate KEYLESS-GO or make sure
that theke y located is at least 3 m 82
Opening and closing

aw
ay from theve hicle in such situa‐
tions. When making
the kicking mo vement, make sure
th at you are standing firm ly on the ground. Yo u
could otherwise lose your balance, e.g. on ice.
Obser vethefo llowing no tes:
R The key is behind theve hicle.
R Stand at least 30 cm away from theve hicle
while per form ing the kicking mo vement.
R Do not come into contact with the bumper
while making the kicking mo vement.
R Do not car ryout the kicking mo vement too
slowl y.
R The kicking mo vement must be towa rdsthe
ve hicle and back again. 1
Detection range of the sensors
If se veral consecutive kicking mo vements are
not successful, waitte n seconds.
Sy stem limits
The sy stem may be impaired or may not function
in thefo llowing cases:
R The sensors are dirty, e.g. due toroad salt or
sn ow.
R The kicking mo vement is made using a pros‐
th etic leg. The
tailgate can open or close unin tentional lyin
th efo llowing situations:
R A person's arms or legs are moving in the
sensor de tection range, e.g. when polishing
th eve hicle or picking up objects.
R Objects are mo ved or placed behind theve hi‐
cle, e.g. tensioning stra ps or luggage.
R Clamping stra ps, tarp aulins or other co ver‐
ings are pulled overth e bumper.
R A pr otective mat with a length reaching over
th e boot sill down into the de tection range of
th e sensors is used.
R The pr otective mat is not secured cor rectl y.
R When working on the trailer hitch, trailers or
re ar bicycle rack s.
Deactivate theke y functions ( /page 72) or do
not ca rryth eke y about your person in such sit‐
uations. Opening and closing
83

Limiting
the opening angle of the tailgate Ac
tivating the opening angle limiter
Yo u can limit the opening angle of theta ilgate in
th eto p half of its opening range toappr ox‐
imately 20 cm before the end position. #
Stop the opening procedure of theta ilgate at
th e desired position. #
Press and hold the closing button on theta il‐
ga te until you hear a sho rtacoustic signal.
The opening angle limiter will be activated.
The tailgate will then stop in thestored posi‐
tion when opened.
To open thetai lgate full y,pull the handle on the
outside of theta ilgate again af ter it has stopped
automaticall y.
Deactivating the opening angle limiter #
Press and hold the closing button on theta il‐
ga te until two sho rtacoustic signals sound. Un
locking the tailgate with the emer gency
key #
Foldthere ar seat backrest forw ard. #
Remo vethe combined luggage co ver and
net. #
Remo vethe emer gency key ( / page 72). #
Insert emergency key2 into opening 1in
th e trim and push it in.
The tailgate will be unloc ked. Emer
gency release of the tailgate from
inside (vehicles with a folding bench seat) #
Press the co ver down in the direction of
ar row 1and pull in the direction of ar row
2 toremo veit. #
Pull the emer gency release le ver in the direc‐
tion of ar row3.
The tailgate will be unloc ked. 84
Opening and closing

#
Press and hold theÜ button on thekey.
The following functions are per form ed:
R The vehicle is unloc ked.
R The side windo wsare opened.
R The sliding sun roof is opened.
R The panoramic sliding roof is opened.
R The seat ventilation of the driver's seat is
switched on.
% Ifth ero ller sunblind of the panoramic sliding
sunroof is closed, thero ller sunblind is
opened firs t. #
Tointer rupt convenience opening: release
th eÜ button. #
Tocontinue con venience opening: press
and hold theÜ button again. Con
venience closing (closing theve hicle
from outside) &
WARNING Risk of entrapment due tonot
paying attention du ring con venience
closing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
dow and the sliding sunroof. #
When the con venience closing feature
is operating, monitor the entire closing
process and make sure that no body
parts are in the closing area. #
#
Press and hold theß button on thekey.
The following functions are per form ed:
R The vehicle is loc ked.
R The side windo wsare closed.
R The sliding sun roof is closed.
R The panoramic sliding roof is closed. #
Tointer rupt convenience closing: release
th eß button. #
Toclose thero ller sunblinds: press and
hold theß button again.
% Con venience closing also functions wi th
KEYLESS-GO (/ page76). Problems with
the side windo ws &
WARNING Risk of becoming trapped or
fa ta lly injured if reve rsing pr otection is
not activated
If yo u close a side wind owagain immediately
af te r it has been bloc ked, the side window
will close with increased or maximum forc e.
The reve rsing function is then not active and
body parts may become trapped. #
Make sure that no parts of the body are
in the closing area. #
Tostop the closing process, release the
button or press the button again to
re open the side windo w. Opening and closing
87

A side wind
owcann otbe closed and you can‐
not see the cause. #
Check tosee whe ther any objects are in the
window guide. #
Adjust the side windo ws.
Ad justing the side windo ws
If a side window is obstructed during closing and
re opens again immediately: #
Immediately af terth is, pull and hold the cor‐
re sponding button again until the side win‐
dow has closed and hold the button for at
least one more second (re-adjustment).
The side window will be closed without the
automatic reve rsing function.
If th e side window is obstructed again and
re opens again immediately: #
Immediately af terth is, pull and hold the cor‐
re sponding button again until the side win‐
dow has closed and hold the button for at least
one more second (follo w-up adjust‐
ment).
The side wind owwill be closed without the
automatic reve rsing function.
The side windo wscann otbe opened or
closed using the con venience opening fea‐
ture.
Po ssible cause:
R The key bat tery iswe ak or dischar ged. #
Check the battery using the indicator lamp
(/ page 71). #
Replace theke y bat tery, if necessary
(/ page 73). Sliding sunroof
Opening and closing
the sliding sunroof %
The term "sliding sun roof" also refers to the
panorama sliding sunroof. &
WARNING Risk of becoming trapped
when the sliding sunroof is being opened
and closed
Body parts may become trapped in thera nge
of mo vement. #
During opening and closing, make sure
th at no body parts are in thera nge of
mo vement. #
Release the button immediately if
somebody becomes trapped.
or #
Brief lypress the button in any direction
during automatic operation.
The opening or closing process will be
st opped. &
WARNING Risk of entrapment if the slid‐
ing sunroof is operated bychildren
Children operating the sliding sunroof could
get caught in the moving parts, particularly if
unattended. 88
Opening and closing

#
Pull thero ller sunblind out bytab 1and
hook it onto brac kets 2 attheto p of the
windo w. Extending or
retracting the rear-window
ro ller sunblind &
WARNING Risk of becoming trapped
when extending or retracting thero ller
sunblind
Body parts may become trapped in thero ller
sunblind's range of mo vement. #
Ensure there are no body parts in the
ra nge of mo vement. #
If someone becomes trapped, briefly
press the button again.
The opening or closing process will
brief lybe stopped. The roller sunblind
will then return toits starting position. *
NO
TEDama gecaused byobjects Objects could cause malfunctions of
the
ro ller sunblind. #
Make sure that thero ller sunblind can
mo vefreely. #
Toextend or retract: press button 1. Anti-theft pr
otection Fu
nction of the immobiliser The immobiliser pr
events your vehicle from
being star ted without the cor rect key. Opening and closing
93

The immobiliser is automatically activated when
th e ignition is switched off and deactivated when
th e ignition is switched on. ATA
(Anti-Theft Alarm sy stem) Fu
nction of theATA system
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when theta ilgate is opened
R when the bonn etis opened
R when interior pr otection is triggered
(/ page 95)
R when tow- aw ay protection is triggered
(/ page 94)
The ATA sy stem is primed automatically af ter
appr oximately ten seconds in thefo llowing situa‐
tions:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO Indicator lamp
1flashes when theAT A sy stem
is primed.
The ATA sy stem is deactivated automatically in
th efo llowing situations:
R afte r unlocking theve hicle with thekey
R afte r unlocking theve hicle using KEYLESS-
GO R
afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(/ page 164)
% When the Mercedes‑Benz emer gency call
sy stem is active and the alarm stay s on for
more than 30 seconds, a message is auto‐
matically sent tothe Cus tomer Assis tance
Centre (/ page 297).
Deactivating theATA #
Press theÜ, ßorp button on the
key.
or #
Press thest art/ stop button with theke y in
th estow age compartment (/ page164)
Deactivating the ala rmusing KEYLESS-GO #
Grasp the outside door handle with thekey
outside theve hicle. Fu
nction of tow- aw ay protection An audible and visual alarm is triggered if an
alteration
to yourvehicle's angle of inclination is
de tected while tow- aw ay protection is primed. 94
Opening and closing