towing MERCEDES-BENZ E-CLASS SALOON 2017 Service Manual

#
Make sure that no windsc reen washer
concentrate spills out next tothefiller
opening. #
Remo vecap 1bytheta b. #
Top up thewa sher fluid. Cleaning and care
Information on
washing theve hicle in a car
wa sh &
WARNING Risk of an accident due to
re duced braking po wer af terwa shing the
ve hicle
Braking ef ficiency is reduced af terwa shing
th eve hicle. #
Afterth eve hicle has been washed,
brake carefully while paying attention to
th e traf fic conditions until braking
po we r has been fully restored. To
avo id damage to yourvehicle when using a
car wash, ensure thefo llowing beforehand:
R Active Dis tance Assi stDISTRONIC and the
HOLD function are deactivated.
R The 360° came raor there ve rsing camera is
switched off.
R The side windo wsand sliding sun roof are
comple tely closed. R
The bl owerforth eve ntilation/heating is
switched off.
R The windsc reen wiper switch is in position
g.
R In car washes with a towing mechanism: neu‐
tral iis engaged.
R The key is at a dis tance of at least 3 m away
from theve hicle, otherwise the boot lid could
open unintentionally.
% If, af terth e car wash, youre mo vethewax
from the windscreen and wiper rubber, this
will pr event smearing and reduce wiper
noise. Information on using a high-p
ressure cleaner &
WARNING Risk of an accident when
using high-pressure cleane rswith circu‐
lar jet nozzles
The wate r jet of a circular jet nozzle (dirt
grinder) can cause extern ally invisible dam‐
age tothe tyres or chassis parts. 314
Maintenance and care

consumer in
your ow nve hicle, e.g. there ar
wind owheater or lighting.
When thest arting assis tance/charging process
is compl ete: #
First,re mo vethe jump lead/charging cable
from ear thpoint 3and negative pole of the
donor batter y,then from positive clamp 2
and positive pole of the donor batter y.Begin ea
ch time wi th the conta cts onyour own
ve hicle firs t. #
Afterre moving the jump lead/charging
cable, close co ver1 of positive clamp 2.
Fu rther information can be obtained at a quali‐
fi ed specialist workshop. To
w- starting or towing away Pe
rm itted towing me thods Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away. *
NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Breakdown assis
tance 335

Pe
rm itted towing me thods Ve
hicle equipment/ towing
me thod Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with manual transmission Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h
Ve hicles with automatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h No Yes, if thesteering wheel is fixe d in
th e cent reposition with a steering
wheel loc k.
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (→ page 335) (→ page 336). #
Make sure that the battery is connected and
ch arge d.
When the battery is dischar ged:
R the engine cann otbe star ted.
R the electric parking brake cann otbe released
or applied. R
vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj. 336
Breakdown assis tance

%
vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor ted
aw ay( →page 338). A towing vehicle with lift‐
ing equipment is requiredforve hicle trans‐
por tation.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its weight must not exceed the permissible gross
mass of theto wing vehicle. #
Information on the permissible gross weight
of theve hicle can be found on theve hicle
identification plate . #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (→ page 340). #
Attach theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(→ page 75). #
Do not activate the HOLD function. #
Deactivate theto w- aw ay protection
(→ page 93). #
Deactivate Active Brake Assi st (→page 201). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Vehicles with manual transmission: shift
to neutral i. #
Release the electric parking brake. Breakdown assis
tance 337

#
Vehicles with manual transmission:
switch on the ignition, otherwise thesteering
wheel locking may engage. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( → page 336). #
Connect theto w bar totheto wing eyeto
load theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position jintheeve nt of dama getothe
electrical sy stem. Toshift toi , pr ovide the on-board electrical sy
stem with po wer
( → page 332). #
Vehicles with manual transmission: shift
to neutral. #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
j. #
Vehicles with manual transmission:
engage firs t or reve rsege ar. #
Use the electric parking brake tosecure the
ve hicle and pr event it from rolling away. #
Only secure theve hicle bythe wheels.
Ve hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS) &
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
The reduced damping forc es on theve hicle
being transpor ted can cause theve hicle/
trailer combination tostart toswing. 338
Breakdown assis tance

Installing
theto wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eyeclockwise as far as it
will go and tighten.
Ve hicles with a trailer tow hit ch:ve hicles with
a trailer hitch do not ha veare ar brac ketfo rthe to
wing eye. Fasten theto w bar tothe trailer tow
hitch.
% Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama gedue toincor rect use of
th eto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. To
w- starting theve hicle (eme rgency engine
st arting) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with automatic transmission must
not be tow- star ted.
Ve hicles with manual transmission #
Obser vethe no tes on towing away
( → page 336). #
If necessar y,allow the engine and exhaust
sy stem tocool down. #
Switch the ignition on. #
Enga gesecond gear. #
Release the electric parking brake. #
Tow- start theve hicle while the clutch pedal
is fully depressed. #
Slowly release the clutch pedal. #
Immediately shift toneutral if the engine
st arts. #
Pull over and stop theve hicle, in accordance
with the traf fic conditions. #
Remo vetheto w bar. 340
Breakdown assis tance

The tyre pressure loss
warning sy stem does not
re place the need toregularly check the tyre
pressures.
Sy stem limitations
The sy stem may be impaired or may not function
in thefo llowing situations:
R Ifth e tyre pressure is set incor rectly.
R Ifth ere is a sudden pressure loss caused, for
ex ample, byafo re ign object penetrating the
tyre.
R Ifth e pressure loss in se veral tyres decrea‐
ses at the same rate.
The sy stem has a limited or dela yed function:
R When thero ad sur face is poo r,e.g. snow or
gr ave l.
R When driving with snow chains.
R When driving in a very sporty driving style
with high cornering speeds or sudden accel‐
eration.
R When towing a very heavy or lar getraile r.
R When driving with a high load. Be sure
toalso obse rveth efo llowing fur ther
re lated subjects:
R Notes on tyre pressure (→ page 345)
R Display messages about the tyres
(→ page 417)
Rest arting the ty repressure loss warning
sy stem
Requ irement:
R The recommended tyre pressure is cor rectly
set forth ere spective operating condition on
each of thefo ur wheels (→ page 345).
On-board co mputer:
, Service .
Tyres
The Run Flat Indicator activeRestart with OK
message is shown in the multifunction displa y.
Re start the tyre pressure loss warning sy stem in
th efo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
newly fitted. #
Press atobegin the new start.
The Tyre pressure now OK? message is
shown in the multifunction displa y. #
Select Yes. #
Press atoconfirm there start.
The Run Flat Indicator restarted message is
shown in the multifunction displa y.
Af teryo u ha vedriven for a few minutes, the
tyre pressu reloss warning sy stem monitors
th e set tyre pressures of all the tyres.
Be sure toalso obse rveth efo llowing fur ther
re lated subjects:
R Notes on tyre pressure (→ page 345) Wheel
change Note
s on selecting, fitting and replacing
tyres Mercedes
-AMG vehicles: observeth e no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers. 352
Wheels and tyres

We
ights and loads Please no
tethat forth e specified vehicle data:
R items of optional equipment increase the
unladen weight and reduce the maximum
pa yload.
R vehicle-specific weight information can be
fo und on theve hicle identification plate .
Ro of load All models
Maximum
roof load 100kg Tr
ailer hitch Gene
ral no tes on the trailer hit ch Not all models can be used
to tow a trailer
(→ page 244).
Modi fications tothe engine cooling sy stem may
be necessar y,depending on theve hicle model.
The retrofitting of a trailer hitch is only pe rmissi‐
ble if a towing capacity is specified in your vehi‐
cle documents. Fu
rther information can be obtained at a quali‐
fi ed specialist workshop. Mounting dimensions
1
Fastening point
2 Overhang dimension
3 Rear axle centre line 378
Tech nical da ta

The
overhang dimension and fastening points
are valid for a trailer hitch ins talled at thefa c‐
to ry. Model
2 2Over‐
hang dimen‐ sion
All model s1 243 mm Pe
rm issible towing capacity The
tongue weight is not included in theto wing
capacity.
Pe rm issible towing capacit y,braked (at a
minimum start-off gradeability of 8%) Model
Manual
trans‐
mission Au
to‐
matic
trans‐
mission
E 18 0— 1900 kg
E 200 1500 kg 1900 kg Model
Manual
trans‐
mission Au
to‐
matic
trans‐
mission
E 250 —2000kg
All other models —2100kg Pe
rm issible towing capacit y,braked (at a
minimum start-off gradeability of 12%) Model
Manual
trans‐
mission Au
to‐
matic
trans‐
mission
E 18 0— 1900 kg
E 200 1500 kg 1900 kg
E 250 —2000kg
All other models —2100kg Pe
rm issible towing capacit y,unbraked Model
Perm issible towing
capacit y,unbraked
All model s7 50kg Maximum
tongue weight *
NO
TEDama gecaused bythe trailer
coming loose If
th eto ngue weight used is too lo w,the
trailer may come loose. #
The tongue weight must not be below
50 kg. #
Use a tongue weight that is as close as
possible tothe maximum permissible
to ngue weight. To
ngue weight Model
Maximumtongue
we ight
All models 84 kg Te
ch nical da ta37 9

Display messages
Possible causes/consequences and M
MSolutions
Active Blind Spot Assist
currently unavailable See
Owner's Manual *A
ctive Blind Spot Assi stistemp orarily una vailable.
The sy stem borders ha vebeen reached (→ page 239). #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again. #
Ifth e display message does not disappear, stop theve hicle while paying attention toroad and traf fic conditions
and restart the engine.
Blind Spot Assist not availa-
ble when towing a trailer
See Owner's Manual *W
hen you es tablish the electrical connection tothe trailer, Blind Spot Assist is una vailable. #
Press the left-hand side of touch cont rol and ackn owledge the display message.
Active Blind Spot Assist
not available when towing
a trailer See Owner's Man-
ual *W
hen you es tablish the electrical connection tothe trailer, Active Blind Spot Assi stis una vailable. #
Press the left-hand side of touch cont rol and ackn owledge the display message.
Blind Spot Assist inopera-
tive *B
lind Spot Assist is malfunctioning. #
Consult a qualified specialist workshop.
Active Blind Spot Assist
inoperative *A
ctive Blind Spot Assi stis malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 403