trailer MERCEDES-BENZ E-CLASS SALOON 2020 Owner's Guide

R
Alw ays distribute the load on the bicycle rack
as eve nly as possible across theve hicle's
longitudinal axis.
Mercedes-Benz recommends removing all
de tach able parts from bicycles (e.g. bask ets,
ch ild seats, rech arge able bat teries) before load‐
ing them onto the bicycle rack . This will impr ove
th e aerodynamic resis tance and centre of gr avity
of the bicycle rack.
Alw ays secure the bicycles topreve ntthem from
moving around and check them at regular inter‐
va ls to ensure that they are secure.
Do not use tarp aulins or other co vers. The driv‐
ing characteristics and rear view may be
impaired. In addition, aerodynamic resis tance
and the load on the trailer hitch will increase. Load distribution on
the bicycle rack
1 Vertical dis tance between centre of gr avity
and ball head
2 Horizon tal dis tance between centre of gr av‐
ity and ball head
3 The centre of gr avity is on theve hicle's
centre axis
Obse rveth efo llowing information when loading
th e bicycle rack: Loading
the bicycle rack 3 bicycles 4 bicycles
To talwe ight of
bicycle rack
and load Up
to75 kg Up to
10 0kg
Max. dis tance
1 420 mm 420 mm
Max. di stance
2 300 mm 400 mm When transpo
rting four bic ycles or with a total
we ight between 75kgand 100kg , alw ays use
bicycle rack s with additional support on the
trailer hitch guide pin. Ve
hicle towing instructions
The vehicle is not suitable forth e use of tow bar
sy stems that are used forflat towing or ding hy
to wing, forex ample. Attach ing and using tow bar
sy stems can lead todamage on theve hicle.
When you are towing a vehicle with tow bar sys‐
te ms, safe driving characteristics cannot be 246
Driving and pa rking

guaranteed
forth eto wing vehicle or theto wed
ve hicle. The vehicle-trailer combination may
swer vefrom side toside. Comply with the per‐
mitted towing me thods (/ page 327) and the
instructions forto wing with bo thaxles on the
ground ( /page 328). Driving and parking
247

#
Allow vehicle parts tocool down before
to uching them. To
avo id damage totheve hicle, obser vethe
no tes on cleaning and care of thefo llowing vehi‐
cle parts.
Wheels and rims
R Use wate r and acid-free wheel cleaners.
R Do not use acidic wheel cleaners toremo ve
brake dust. This could damage wheel bolts
and brake components.
R Toavo id cor rosion of the brake discs and
brake pads, drive theve hicle for a few
minutes af ter cleaning before parking it. The
brake discs and brake pads warm up and dry
out.
Wi ndo ws
R Clean wind owsinside and outside with a
damp clo thand with a cleaning agent recom‐
mended for Mercedes-Benz.
R Do not use dry clo ths or abrasive or solvent-
based cleaning agents toclean the inside of
windo ws. Wi
per blades
R Fold out the wiper blades and clean them
using a damp clo th.
R Do not clean the wiper blades too of ten.
Ex terior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, e.g. car sha mpoo.
R Only use cleaning agents or cleaning clo ths
th at are suitable for plast ic lenses.
Sensors
R Clean the sensors in the front and rear
bumpers with a soft clo thand car shampoo
(/ page 186).
R When using a high-pressu recleane r,maintain
a minimum dis tance of 30 cm.
Re versing camera and 360° Camera
R Swit chon the po wer supply or the ignition to
open there ar camera co ver.
R Use clean water and a soft clo thtoclean the
came ralens.
R Do not use a high-pressure cleaner. Ta
ilpipes
R Clean with a cleaning agent recommended
fo r Mercedes-Benz, especial lyin the winter
and af terwa shing theve hicle.
R Do not use acidic cleaning agents.
Tr ailer hitch
R Remo vetraces of rust on the ball, e.g. with a
wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, oil or grease the ball head
lightl y.
R Obser vethe no tes on care in the trailer hitch
manufacturer's operating instructions.
R Do not clean the ball neck with a high-pres‐
sure cleaner or solvent. Maintenance and care
311

#
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If ano ther vehicle is tow- star ted or towed
aw ay, its weight must not exceed the permis‐
sible gross mass of your ow nve hicle, other‐
wise thefo llowing could occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veoreve nov erturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its permissible gross weight must not exceed the
permissible gross weight of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (/ page 353). #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (/ page 331). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 77). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(/ page 94). #
Deactivate Active Brake Assi st
( / page 195). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Release the electric parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely before towing theve hicle
aw ay. Breakdown assis
tance 329

*
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( / page 328). #
Connect theto w bar totheto wing eye in
order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position jintheeve nt of dama getothe
electrical sy stem. Toshift toi , pr ovide the on-board electrical sy
stem with po wer
( / page 326). #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
Ve hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS) &
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
When transporting vehicles with Adaptive
Damping Sy stem PLUS, theve hicle/trailer
combination may begin torock andstart to
skid. #
Load theve hicle cor rectly onto the
transpo rter. #
Secure theve hicle on all four wheels
with suitable tensioning stra ps. #
Do not exceed the maximum permissi‐
ble speed of 60 km/h when transport‐
ing. *
NO
TEDama getotheve hicle from secur‐
ing it incor rectly #
After loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm up wards
and 10cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels af ter
loading. 330
Breakdown assis tance

4MATIC
vehicles/ vehicles with automatic
transmission #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
* NO
TEDama getothe driv etra in due to
incor rect positioning #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. To
wing eyesto rage location The
towing eye is located in thestow age space
under the boot floor. Installing
theto wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eyeclockwise as far as it
will go and tighten.
Ve hicles with a trailer hitch: vehicles with a
trailer hitch do not ha veare ar brac ketfo rthe
to wing eye. Fasten theto w bar tothe trailer
hitch.
% Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama getotheve hicle due to
incor rect use of theto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. Breakdown assis
tance 331

To
o low a tyre pressure can lead tothe tyres
bur sting. #
Examine the tyres forfo re ign objects. #
Check whe ther the tyre has a puncture
or theva lve has a leak. #
Ifyo u are unable torectify the damage,
conta ct aqualified specialist workshop. Information on
there commended tyre pressure
fo rth eve hicle's factor y-fitted tyres can be found
on the tyre pressure table on the inside of the
fuel filler flap (/ page 337).
Use a suitable pressure gauge tocheck the tyre
pressure. The outer appearance of a tyre does
not permit any reliable conclusion about the tyre
pressure.
Only cor rect tyre pressures when the tyres are
cold. Conditions for cold tyres:
R The vehicle has been par ked with the tyres
out of direct sunlight for at least thre e hours.
R The vehicle has tr avelled less than 1.6 km. The
vehicle's tyres heat up when driving. As the
te mp erature of the tyres increases, so too does
th e tyre pressure.
Ve hicles with tyre pressure monitoring sys‐
te ms: you can also see the tyre pressure in the
driver's displa y.
Note s on trailer operation
Alw ays inflate there ar axle tyres tothere com‐
mended tyre pressures on the tyre pressure
ta ble for increased load. Ty
re pressure table The tyre pressure
table is on the inside of the
fuel filler flap. If one or more tyre sizes precede a tyre pres‐
sure, thefo llowing tyre pressure information is
only valid forth ose tyre sizes and their respec‐
tive load condition.
If th e preceding tyre sizes are complemented by
th e+ symbol, the tyre pressure information
fo llowing sho wsalternative tyre pressures. Fuel
consum ption may then increase slightl y. Wheels and tyres
337

ing condition (/
page 337). Observethe
no tes on tyre temp erature (/ page 336).
% The values displa yed in the driver display
may deviate from those of the tyre pressure
ga uge as they referto sea le vel.At high ele‐
va tions, the tyre pressure values indicated
by a pressure gauge are higher than those
shown bythe driver displa y.In this case, do
not reduce the tyre pressure.
Re starting the ty repressure moni toring sys‐
tem
Re quirements:
R The recommended tyre pressure is cor rectly
set forth ere spective operating status on all
of the wheels (/ page 336).
Re start the tyre pressure monitoring sy stem in
th efo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
newly fitted. Driver display:
4 Service 5
Tyres #
Swipe down wards on Touch Control on the
left-hand side of thesteering wheel.
The Use current pressures as new reference
values? message is shown in the multifunc‐
tion displa y. #
Torestart, press Touch Control on the left-
hand side of thesteering wheel.
The Tyre press. monitor restarted message is
shown in the multifunction displa y.
Cur rent wa rning messages are dele ted and
th eye llow h warning lamp goes out.
Af teryo u ha vebeen driving for a few
minutes, the sy stem checks whe ther the cur‐
re nt tyre pressures are wi thin the specified
ra nge. The cur rent tyre pressures are then
accep ted as refere nce values and monitored.
Be sure toalso pay attention tothefo llowing
re lated topic:
R Notes on tyre pressure (/ page 336) Ty
re pressure loss warning sy stem Fu
nction of the ty repressure loss warning
sy stem
The tyre pressure loss warning sy stem warnsthe
driver bymeans of display messa ges when there
is a se vere tyre pressu reloss.
Sy stem limits
The sy stem may be impaired or may not function
particular lyin thefo llowing situations:
R incor rectly set tyre pressure
R sudden pressure loss caused, forex ample,
by afo re ign object penetrating the tyre
R steady pressure loss in se veral tyres
The sy stem has a restricted or del ayed function
particularly in thefo llowing situations:
R poor ground cond itions, e.g. snow or gr avel
R driving with snow chains
R when adopting a very sporty driving style
with high cornering speeds or sudden accel‐
eration
R driving with a very heavy or lar getrailer Wheels and tyres
339

Model
Vehicle
height
E 220 d 4MATIC (143 kW) 1480 mm
E 300
E 220 d (150 kW) 14
60 mm
E 220 d 4MATIC (150 kW)
E 300 d 4MATIC 14 67
mm
E 350 1461 mm
E 300 d
E 350 d 14
75 mm
E 400 d 4MATIC 1481 mm
All other models 1468 mm We
ights and loads Please obser
vethefo llowing no tesfo rth e speci‐
fi ed vehicle data:
R Items of optional equipment increase the
unladen weight and reduce the pa yload. R
Vehicle-specific weight information can be
fo und on theve hicle identification plate
(/ page 353).
Ro of load Model
Maximumroof load
All models 100kg Tr
ailer hitch Gene
ral no tes on the trailer hit ch Modifications
tothe engine cooling sy stem may
be necessar y,depending on theve hicle model.
The retrofitting of a trailer hitch is only pe rmissi‐
ble if a towing capacity is specified in your vehi‐
cle documents.
Fu rther information can be obtained at a quali‐
fi ed specialist workshop. Mounting dimensions
1
Fastening points
2 Overhang dimension
3 Rear axle centre line 366
Tech nical da ta

The
overhang dimension and fastening points
are valid for a trailer hitch ins talled at thefa c‐
to ry. Model
2 2Overhang dimen‐
sion
All model s1 243 mm To
wing capacity The
tongue weight is not included in theto wing
capacity.
To wing capacit y,braked (at a minimum start-
off gradeability of 12%) Model
Towing capacit y,
braked
E 180
E 200 19
00 kg
All other models 2100 kg To
wing capacit y,unbraked Model
Towing capacit y,
unbraked
All model s7 50kg Maximum
tongue weight and load capacity *
NO
TEDama gecaused bythe trailer
coming loose If
th eto ngue weight used is too lo w,the
trailer may come loose. #
The tongue weight must not be below
50 kg. #
Use a tongue weight that is as close as
possible tothe maximum permissible
to ngue weight. *
NO
TEDama gecaused bythe bicycle
ra ck coming loose When using a bicycle
rack , bo th th e maximal
to ngue weight and the maximal load capacity
should be obser ved. #
Do not exceed the permissible load
capacity. Obser
vethe additional no tes on load capacity
(/ page 244).
To ngue weight Model
Maximumtongue
we ight
All models 84 kg Missing
values werenot available at the time of
going topress.
Load capacity Model
Maximum load
All models Te
ch nical da ta367