scr MERCEDES-BENZ E-Class SEDAN 2016 W213 Owner's Manual

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the instruc-
tions and warning notices in this manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
This Operator's Manual provides information
on the most important functions of your vehi-
cle.
Additional information on convenience func-
tions can be found in COMAND in your Digital
Operator's Manual.
The equipment or product designation of your
vehicle may vary depending on:
Rmodel
Rorder
Rcountry specification
Ravailability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
Rdesign
Requipment
Rtechnical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
RDigital Operator's Manual
ROperator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
You can also use the E ‑Class Guide smart-
phone app:
Apple®iOS
Android™
Please note that the Mercedes-Benz Guides
App may not yet be available in your country.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2125847502
É2125847502VËÍ

Introduction
Theprinted Operator's Manual provides infor-
mation about the safe operation of your veh i-
cle. The Digital Operator's Manual addition-
ally describe s further functions and equip-
ment installed inyour vehicle. The vehicle
functions and functions of Audio 20 or
COMAND are describe d in the Digital Opera-
tor's Manual. You can call up the Digital Oper-
ator's Manual via Audio 20 or COMAND.
iYou willnot incur any costs when calling
up the Digital Operator's Manual. The Dig-
it al Operator's Manual works without con-
necting to the Internet.
There are three ways to access the topics of
the Digital Operator's Manual:
RVisual search
The visual search allowsyou to explore your
vehicle "virtually". Starting from either the
vehicle exterior view or interior view, you
can access many of the different topics
covered bythe Digital Operator's Manual.
To access the vehicle interior section,
select the "Vehicle interior" view.
RKeyword search
The keyword search allows you to search
for a keyword byentering characters. Fur-
ther information can be found in the Digital
Operator's Manual inthe "Aud io20" or
"COMAND" section under the "Character
entry (telephony)" keyword.
RContents
You can select individ ual sect
ionsinthe
contents.
iThe Digital Operator's Manual is deacti-
vated for safety reasons while driving.
Operation
Calling up the Digital Operator's Man-
ual
XPress the Øbutton inthe center con-
sole.
The overview relating to the vehicle
appears.
XSe lect the "Operator's Manual" menu item
by turning 3or pressing 7the con-
troller.
XConfirm 7the message about the warning
and safety notes.
The basic menu for the Digital Operator's
Manual appears.
Operating the Digital Operator's Man-
ual
General notes
Please observe the information about the
operation of the controller (
Ypage 222).
Content pages
The content pages can beaccessed bymeans
of a visual search, a keyword search or using
the contents.
XTo scroll forwards/backwa rds: turn
3 the controller.
XTo display in full-screen orani mati on:
slide 8 the controller to the left :.
Digital Operator's Manual25

You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe- cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num-
ber (VIN) when ordering genuine Mercedes-
Benz parts (
Ypage 336).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty Infor-
mation booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control Sys-
tem Warranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are cov-
ered by the Mercedes-Benz Parts and Acces-
sories warranties. These are available at any
authorized Mercedes-Benz Center.
iShould you lose your Service and War-
ranty Information booklet, have an author-
ized Mercedes-Benz Center arrange for a
replacement. The new Service and War-
ranty Information booklet will be posted to
you.
28Introduction

Information for customers in Califor-
nia
UnderCalifornia law you may beentitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, ifafter a rea-
sonable number of repair attempts
Mercedes-Benz USA, LLC and/or its author-
iz ed repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately
29,000 km) on the odometer of the vehicle,
whic hever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the fol lowing
occurs:
(1) the same substantial defect or malfunc- tion results in a cond ition that islikely to
cause death or serious bodily injury ifthe
vehicle isdriven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc- tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you hav
e direct
lynotified
us in writ ing of the need for its repair, or
(3) the vehicle isout of service byreason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should bedone at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The ser-
vic e advisor willrecord every servic e for you
in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help inthe event of a
breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered byour
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372 )
(USA)
1-8 00-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "RoadsideAssis-
tance" section inthe Service and Warranty
booklet (Canada). You willfind both inyour
vehicle literature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
Introduction29
Z

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
Rthe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
30Introduction

Multifunction steering wheel
FunctionPage
:Multifunction display~
;Audio 20 or COMAND dis-
play
~
=?
Vehicles with Audio 20:
switches on voice-operated
control for navigation (see
manufacturer's operating
instructions)
Vehicles with COMAND:
switches on the Voice Con-
trol System (see the sepa-
rate operating instructions)
FunctionPage
?~
Rejects or ends a call~
Exits the telephone book/
redial memory
6
Makes or accepts a call
Switches to the redial mem-
ory
WX
Adjusts the volume
8
Mute
A=;
Selects a menu~
9:
Selects a submenu or
scrolls through lists
~
a
Confirms a selection~
Hides display messages~
Multifunction steering wheel39
At a glance

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 31).
Panic alarm
XTo activate: press the!button :for
approximately one second.
A visual and audible alarm is triggered if the
alarm system is armed.
XTo deactivate: press the!button :
again.
or
XInsert the SmartKey into the ignition lock.
or, on vehicles with KEYLESS ‑GO:
XPress the Start/Stop button.
The SmartKey must be in the vehicle.
Occupant safety
Restraint system: introduction
The restraint system can reduce the risk of
vehicle occupants coming into contact with
parts of the vehicle's interior in the event of
an accident. The restraint system can also
reduce the forces to which vehicle occupants
are subjected during an accident.
The restraint system comprises:
RSeat belt system
RAir bags
RChild restraint system
RChild seat securing systems
The components of the restraint system work
in conjunction with each other. They can only
deploy their protective function if, at all times,
all vehicle occupants:
Rhave fastened their seat belts correctly
(
Ypage 51)
Rhave adjusted their seat and head restraint
properly (
Ypage 115).
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the cor-
rect driver's seat position (
Ypage 114).
You also have to make sure that an air bag can inflate properly if deployed (
Ypage 54).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air
bag increases the level of protection for vehi-
cle occupants in the event of an accident. For
example, if, in the event of an accident, the
protection offered by the seat belt is suffi-
cient, the air bags are not deployed. When an
accident occurs, only the air bags that
increase protection in that particular accident
situation are deployed. However, seat belts
and air bags generally do not protect against objects penetrating the vehicle from the out-
side.
Information on restraint system operation
can be found under "Triggering of the Emer-
gency Tensioning Devices and air bags"
(
Ypage 63).
48Occupant safety
Safety

ation is possible using the switches in the
rear compartment.
Pets in the vehicle
GWARNING
If you leave animals unattended or unsecured
in the veh icle, they could press buttons or
swit ches, for example.
As a result, they co uld:
Ractivate vehicle equipment and become
tr apped, for example
Ractivate or deactivate systems, there by
endangering other road users
Unsecured animals could also beflung around
the veh icle inthe event of an acc ident or sud-
den steering or braking, there byinjuring veh i-
cle occupants. There isa risk of an acc ident
and injury.
Never leave animals unattended inthe veh i-
cle. Alwa ys secure animals properly during
the journey, e.g. use a suitable animal trans-
port box.
Driving safety systems
Overview of driving safety systems
In this section, you will find information about
the following driving safety systems:
RABS (Anti-lock Braking System)
(
Ypage 75)
RBAS (B rakeAssist System) (Ypage 76)
RBAS PLUS (B rakeAssist System PLUS) with
Cross-Traffic Assist (
Ypage 76)
RCOLLISION PREVENTION ASSIST PLUS
(distance warning function and Adaptive
Brake Assist) (
Ypage 78)
RESP®( Electronic StabilityProgram)
(
Ypage 80)
REBD (Electronic Brake force Distribution)
(
Ypage 84)
RADAPTIVE BRAKE (Ypage 84)
RPRE-SAFE®Brake (Ypage 84)
RSTEER CONTROL (Ypage 86)
Important safety notes
If you fail to adapt your driving style or if you
are inattentive, the driving safety systems can
neither reduce the risk of an accident nor
override the laws of physics. Driving safety
systems are merely aids designed to assist
driving. You are responsible for maintaining
the distance to the vehicle in front, for vehicle
speed, for braking in good time, and for stay-
ing in lane. Always adapt your driving style to
suit the prevailing road and weather condi-
tions and maintain a safe distance from the
vehicle in front. Drive carefully.
The driving safety systems described only
work as effectively as possible when there is
adequate contact between the tires and the
road surface. Pay particular attention to the
information regarding tires, recommended
minimum tire tread depths etc. in the "Wheels
and tires" section (
Ypage 288).
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow
chains. Only in this way will the driving safety
systems described in this section work as
effectively as possible.
ABS (Anti-lock Braking System)
General information
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi-
cle when braking.
The yellow !ABS warning lamp in the
instrument cluster lights up when the ignition
is switched on. It goes out when the engine is running.
Driving safety systems75
Safety
Z

brake system is still available with complete
brake boosting effect and BAS.
iObserve the restrictions described in the
"Important safety notes" sec-
tion“ (
Ypage 77).
BAS PLUS can help you to minimize the risk of
a collision with a vehicle or a pedestrian and
reduce the effects of such a collision. If BAS
PLUS detects a danger of collision, you are
assisted when braking.
Important safety notes
GWARNING
BAS PLUS cannot always clearly identify
objects and complex traffic situations.
In such cases, BAS PLUS may:
Rintervene unnecessarily
Rnot intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
GWARNING
BAS PLUS does not react:
Rto small people, e.g. children
Rto animals
Rto oncoming vehicles
Rwhen cornering
As a result, BAS PLUS may not intervene in all
critical situations. There is a risk of an acci-
dent.
Always pay careful attention to the traffic sit- uation and be ready to brake.
In the event of snowfall or heavy rain, the rec-
ognition can be impaired.
Recognition by the radar sensor system is
also impaired in the event of:
Rthere is dirt on the sensors or anything elsecovering the sensors
Rthere is interference by other radar sources
Rthere are strong radar reflections, for
example in parking garages
Ra narrow vehicle traveling in front, e.g. a
motorbike
Ra vehicle traveling in front on a different line
Rvehicles quickly moving into the radar sen-
sor system detection range
Recognition by the camera system is also
impaired in the event of:
Rdirt on the camera or if the camera is cov-
ered
Rthere is glare on the camera system, e.g.
from the sun being low in the sky
Rdarkness
Rif:
-pedestrians move quickly, e.g. into the
path of the vehicle
-the camera system no longer recognizes
a pedestrian as a person due to special
clothing or other objects
-a pedestrian is concealed by other
objects
-the typical outline of a person is not dis-
tinguishable from the background
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensors checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at low speeds where there is no visible
damage to the front of the vehicle.
Following damage to the windshield, have the
configuration and operation of the camera
system checked at a qualified specialist work-
shop.
Function
To avoid a collision, BAS PLUS calculates the
brake force necessary if:
Ryou approach an obstacle, and
RBAS PLUS has detected a risk of collision
When driving at a speed under 20 mph
(30 km/h): if you depress the brake pedal,
BAS PLUS is activated. The increase in brake
Driving safety systems77
Safety
Z

You can select between the following states
of ESP®:
RESP®is activated.
RESP®is deactivated.
GWARNING
If you deactivate ESP
®, ESP®no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP
®in the situations descri-
bed in the following.
!Avoid spinning the driven wheels for an
extended period with ESP®deactivated.
You could otherwise damage the drivetrain.
It may be best to deactivate ESP
®in the fol-
lowing situations:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
iActivate ESP®as soon as the situations
described above no longer apply. ESP®will
otherwise not be able to stabilize the vehi-
cle if the vehicle starts to skid or a wheel
starts to spin.
Deactivating/activating ESP
®
You can deactivate or activate ESP®via the
on-board computer (
Ypage 190).
ESP
®deactivated:
The å ESP
®OFF warning lamp in the
instrument cluster lights up.
ESP
®activated:
The å ESP
®OFF warning lamp in the
instrument cluster goes out.
Characteristics when ESP
®is deactivated
If ESP
®is deactivated and one or more wheels
start to spin, the ÷ESP®warning lamp in
the instrument cluster flashes. In such situa-
tions, ESP
®will not stabilize the vehicle. If you deactivate ESP
®:
RESP®no longer improves driving stability.
Rengine torque is no longer limited and the
drive wheels are able to spin.
The spinning of the wheels results in a cut-
ting action for better traction on loose sur-
faces.
Rtraction control is still activated.
RESP®still provides support when you
brake.
Deactivating/activating ESP®(AMG
vehicles)
Important safety notes
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
You can select between the following states
of ESP
®:
RESP®is activated.
RSPORT handling mode is activated.
RESP®is deactivated.
GWARNING
When SPORT handling mode is activated,
there is a greater risk of skidding and acci-
dents.
Only activate SPORT handling mode in the sit-
uations described in the following.
GWARNING
If you deactivate ESP
®, ESP®no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP
®in the situations descri-
bed in the following.
!Avoid spinning the driven wheels for an
extended period with ESP®deactivated.
You could otherwise damage the drivetrain.
82Driving safety systems
Safety