Tow away MERCEDES-BENZ E-Class SEDAN 2017 W213 Owner's Manual

Whattodo in thee vent of an accident
1 QR cod efor accessing ther escue card →
26
2 Safetyv ests →
292
3 Button fort he SOS emer gency cal lsyst em and
breakdown assis tance →
247
4 Checkin gand addin goperatingf luids →
344
5 Tow- startin gand towing away →
304
6 Flat tire →
2947Startin gassis tance →
301
8 Haza rdwa rning lights →
112
9 Fuelfiller flap wit hinstruction labels fort ire
pressure ,fuel type and QR code fora ccessing
th er escue card →
138
A Tow- startin gand towing away →
304
B Vehicle tool kit →
293
TIREFIT kit →
295
Atag lanc e–E merg encies an dbreak downs 17

Observethen otes when opening (→pag e63)
and closing (→pag e64)thet runk lid.
% Awarning tone sounds whil ethe trunk lid is
opening or closing.
& WARNING Risk of burn scaused byah ot
ex haus tsystem
The vehicle exhaus tsystemc an become very
hot. If youu se HANDS- FREEACCESS, you
could burn yourself by touchingt heexhaust
sy stem.
#Alw ayse nsur ethat youo nly ma kea
kicking mo vement within thed etection
ra ng eoft he sensors.
*NO
TEDama getothev ehicle caused by
unin tentional lyopening thet runk lid
RWhen using an automatic car wash
RWhen using ahigh pressur ecleaner
#Deactivat eKEYLESS-GO or mak esure
th at theS martK eylocated is at least
10 ft(3 m) away from thev ehicle in
suc hsituations.
When making thek icking mo vement, mak esure
th at youa restanding firm ly on theg round you
could otherwise lose your balance, e.g .onice.
Re quirements:
RThe keyisb ehind thev ehicle.
RStand at leas t12in(30 cm) away from the
ve hicle while per form ing thek icking mo ve‐
ment.
RDo no tcome int ocontact wit hthe bumper
while making thek icking mo vement.
RDo no tcarry out thek icking mo vement too
slowl y.
RThe kicking mo vement mus tbetowards the
ve hicle and bac k.
1Sensordetection range
If se veralc onsecutiv ekickin gmovements are
no ts uccessful, waitte ns econds.
Sy stem borders
The sy stem ma ybeimpaired or ma ynotfunction
if:
RThe area around thes ensor is dirty ,e.g. road
salt.
RThe kickin gmovement is made using apros‐
th etic leg.
Opening and closing 67

#Depress theb rake pedal and star tt he vehicle
using thes tart/s topb utton.
% Youc an also switchon thep ower suppl yor
th ei gnition wit hthe start/ stop button.
Information on Hill StartA ssist
Hill StartA ssisth olds thev ehicle when pulling
aw ay on ahill under thef ollowing conditions:
RThe transmission is in position hork.
RThe electric parking brak eisreleased.
&
WARNING Risk of accident and injury
caused bythev ehicle rolling away
Af teras horttime, Hill StartA ssistnol onger
holds thev ehicle and it can rollaw ay.
#Therefore, swiftl ymove your foot from
th eb rake pedal tothea ccelerator
pedal. Ne vera ttem pttolea vethev ehi‐
cle if it is being held byHillStart Assist.
Driving tips
Note sonb reaking-in anew vehicle
To preser vethee ngine during thef irst
1, 000 mile s(1,500 km):
Rdriv eatv arying road speeds and engine
speeds.
Rdriv ethe vehicle in driv eprogram Cor E.
Rdo no tshif td ow nag ear manually in order to
brake.
Ravo idove rstraining thev ehicle, e.g. driving at
full thro ttle.
Rdo no tdepress thea ccelera torp edalp ast
th ep ressur epoint (kickdown).
Rgradually increase thee ngine speed only
af te r1 ,000 miles (1,500k m).
Please also observ ethe following breaking-in
no tes:
RIn cer tain drivinga nd drivings afet ys ystems,
th es ensor sadjus tautomaticall ywhile acer‐
ta in dis tance is being driven af tert he vehicle
has been delivered or af terr epairs. Full sys‐ te
me ffecti venes sisn otachie vedu ntil the
end of this teach-in process.
RBrak elinings, brak edisksa nd tires that are
either ne worhavebeen replaced onl yach‐
ie ve optimum braking ef fect and grip af ter
se veralh undred kilom eter sofd riving. Com‐
pensat efor ther educed braking ef fect by
applying greaterf orce totheb rake pedal.
Driving tips
& WARNING Risk of accident duet o
object sinthe driver's foot we ll
Object sinthe driver's foot we ll ma yimp ede
pedal tr avelorb lockad epressed pedal.
This jeopardizes theo perating and road
saf etyoft hevehicle.
#Stow all object sinthevehicle securely
so that they canno tget intot he driver's
fo ot we ll.
#Alw aysi ns tallth ef loor mats securely
and as prescribed in order toensure
th at ther eisa lway ss ufficient room for
th ep edals.
130
Driving and pa rking

#In particular,do no tparkond rygrass‐
land or har vested grain fields.
&
WARNING Risk of accident and injury
due tochildren lef tunat tende dint he
ve hicle
If yo ul eave children unaccompanied in the
ve hicle, they ma ybea bletos etthev ehicle in
motion, fore xamp leby:
RRe leasing thep arking brake.
RShifting thet ransmission out of park
position j.
RStartin gthe engine.
In addition, they ma yoperat evehicle equip‐
ment.
#Ne verlea ve children and animals unat‐
te nde dint hevehicle.
#When leaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle.
* NO
TEDama getothev ehicle or thed riv‐
et ra in caused bythev ehicle rolling away
#Alw aysp roper lysecur ethe vehicle
agains trolling away.
#On uphillord ownhill gradients, tur nthe front
wheels towa rdst he curb.
#Press button 1(USA) or 2(Canada) once. %
When yous witch offt he vehicle, youc an still
opera tethes ide windo wandthep anoramic
sliding sunroof forf ivem inutes.
Garag edoor opener
Prog rammin gbutton sfor th egarag edoor
opener
& WARNING Risk ofexhaus tgas poisoning
Combustio nengines emit poisonous exhaust
ga ses suc hascarbon monoxide. Inhaling
th ese exhaus tgases causes poisoning.
#Ne verlea ve thee ngine running in an
enclose dspace wi thout suf ficient venti‐
lation.
& WARNING Risk of injury and entrapment
when openin gthe garage door using the
ga rage door opener
When youo perat eorp rogram theg arage
door wit hthe integrated garage door opener,
persons in ther ang eofm ovement of the
Driving and pa rking 14
1

RThe engine hood mustbeclosed.
#Remo veyour foot from thea ccelerator pedal.
#Tostor ec urrent speed 2.
Yo ur vehicle adapts its speed tothat of the
ve hicle in front, but onl yuptothestored
speed.
or
#To cal lups tore ds peed 2.
#OrOn vehicles with DrivingA ssistance
Pa ckag ea nd Traf ficS ign Assis t:The dis‐
pla yeds peed limit is adop ted, if available 2.
#Todeactivat eDista nce Pilo tDISTRONIC 1.
#Toinc rease 3orreduce 4thes peed.
#Toreduce 5or increase 6thes pecified
dis tance from thev ehicle in front.
Pulling away wit hD istance Pilo tDISTRONIC
Re quirement: aspeed mus thave been pr evi‐
ousl ystore d.
#Re mo veyour foot from theb rake pedal.#Brief lypull thec ruise control le vertow ards
yo u2.
16 4
Driving and pa rking

or
#Accelerat ebrief ly.
Yo ur vehicle pulls away and adapts its speed
to that of thev ehicle in front. If no vehicle is
de tected in front, your vehicle accelerates to
th es etspeed.
Ad opting thes peed limit as thes toreds peed
Re quirements:
RSpeed Limit Pilo tisactivated in them ultime‐
dia sy stem (→pag e187).
RDis tance Pilo tDISTRONIC is acti vated.
RThe sy stem de tects atraffic sign indicating a
speed limit.
#Brief lypull thec ruise control le vertow ards
yo u3.
The displ ayed speed limit is adop tedast he
st ored speed. Your vehicle adapts its speed
to that of thev ehicle in front, but onl yupto
th es tore ds peed. If Speed Limit Pilo tisacti‐
va ted, an ydetected changes in thes peed
limit ar eadop tedbyt he system. Collision
warning
If Dis tance Pilo tDISTRONIC is unabl etosuffi‐
ciently decele rate thev ehicle in order topreve nt
it from approach ingthev ehicle in front, youw ill
be warned visually and acousticall y.An intermit‐
te nt wa rning tone will then sound and thed is‐
ta nce warning lam pwill light up in thei nstru‐
ment clus ter.
#Brak eimmediately in order toinc rease the
dis tance from thev ehicle in front.
or
#Ta ke evasiv eaction pr ovided it is saf etodo
so.
Fu nction of DRIVE PIL OT
The DRIVE PILOTfunctio nisavailable only
on vehicles with aDrivingA ssistanc ePack‐
age.
DRIVE PIL OTincludes thef ollowing driving and
driving saf etys ystems:
RSt eering Pilo twithA ctiv eLaneC hangeA ssist
(→pag e165)
RDis tance Pilo tDISTRONIC (→page 159)
RSpeed Limi tPilot (→pag e157)
Ste ering Pilot
Function of Steering Pilot
Ste ering Pilo tisonlya vailable forv ehicles
wit hthe Driving Assistance Package.
RSteering Pilo tisoperational at speeds up to
13 0m ph (2 10km/h) and helps youtos tayi n
th ec enter of thel ane bymeans of moderate
st eering inter ventions.
RIt uses as areferenc ethe vehicle in front or
th el ane markings, depending on thed rive n
speed.
RSt eering Pilo trequires youast he driver ,to
ke ep your hands onthes teering wheel at all
times so that youa reable tointer vene at any
time tocor rect thec ourse of thev ehicle and
ke ep it in lane.
RThe Steering Pilo tcan be overridden at any
tim ebys teering thev ehicle yourself.
RIfth es ystemd etects that ther ea reno lane
markings ,itusesthev ehicle ahead as aref‐
erence up toas peedo f80mph (130 km/h).
Driving and parking 16
5

RDistance Pilo tDISTRONIC must be activated.
#If indicator lamp 1is off: press button 2.
HOLD function
HOLD function
The HOLD function holds thev ehicle at astand‐
st ill without requ iring youtod epress theb rake pedal, suc
haswhen pulling away on steep
slopes.
Sy stem borders
The incline mus tnotbe grea tert han 30%.
Ac tivating/deactivatin gthe HOL Dfunction
&
WARNING Risk of an accident duetot he
HOLD function being acti vewhe nyou
lea vethev ehicle
If yo ul eave thev ehicle while onl ythe HOLD
function is braking thev ehicle, thev ehicle
can rollaw ay inthef ollowing situations:
RIfth er eisam alfunction in thes ystemo r
in thep owe rsupp ly.
RIf th eH OLD function is deactivated by
depressing thea ccelera torp edalort he
brak epedal, e.g. byavehicle occupant.
RIfth ee lectrics in thee ngine compart‐
ment ,the batter yorthe fuses ar etam‐
pered with.
RIf th eb atter yisd isconnected.
#Alwaysd eactivat ethe HOLD function
and secur ethe vehicle agains trolling
aw ay befor eleaving thev ehicle.
* NO
TEDama gefrom au tomatic braking
IfAc tiveB rake Assi st,D ista nce Pilot
DISTRONIC or theH OLD function is activa‐
te d, thev ehicle brakes automatically in cer‐
ta in situations.
To avo id damag etothevehicle, deactivate
th ese sy stems in thef ollowing or simila rsit‐
uations:
#During towing
#In ac arwa sh
PrerequisitesRThe vehicle is stationar y.
RThe engine is running or hasb eena utomati‐
cally switched of fbythe EC Ostart/s top
function.
RThe electric parking brak eisreleased.
RDistance Pilo tDISTRONIC is no tactivated.
16 8
Driving and pa rking

#Ifyo uh ave driven pas tasuitable parking
space: bring thev ehicle toas tandstill.
#Select desired parkin gspace 4.
#Wherenecessar y,select thep arking direc‐
tion :for wa rdsorr everse.
Ve hicle path 3is shown, depending on the
selected parking space and parking direc‐
tion.
#Confir mthe selected parking space.
&
WARNING Risk of accident duetov ehi‐
cle swinging out while parking or pulling
out of aparking space
While parking or pulling out of aparking
space, thev ehicle swings out and can drive
ont oareas of theo ncoming lane.
This could cause youtoc ollidewitho bjects
or other road users.
#Pa ya ttention toobject sand other road
users.
#Wher enecessar y,stop thev ehicle or
cancel thep arking procedur ewithP ark‐
ing Pilot.
#If, fore xamp le,them essage Engage Reverse
Gear appear sinthe displa yofthe multimedia
sy stem: select thec orresponding transmis‐
sion position.
The vehicle drives automatically int othe
selected parking space. On completion of the
parkin gprocedure, theParkin gPilot Fin-
ished, Take Control of the Vehicle display
messag eappears. Further maneuvering may
st ill be necessar y.
#Afterc ompletion of thep arking procedure,
safeguar dthe vehicle agains trolling away.
Tu rn thew heels towa rdst he curb if requ ired
by legal requ irements.
% Youc an stop thev ehicle and chang ethe
transmiss ionp osit iond urin gthe parking pro‐
cedure. The sy stem then calculates anew
ve hicle path. The parking procedur ecan
th en be continued. If no ne wvehicle pat his
av ailable, thet ransmission position will be
ch anged again. If thev ehicle has no tyet
re ached thep arking space, thep arking pro‐
cedur ewill be canceled if agear change
ta ke sp lace.
Exiting aparking space with Parking Pilot
Prerequisite
Yo uc an only exitap arkin gspace wit hParking
Pilo tify ou ha veprev iousl yparke dt he vehicle
wit hP arking Pilot.
Please no tethat youa re re sponsible fort he vehi‐
cle during thee ntir eparking procedure.
#Startt he vehicle.
18 2
Driving and pa rking

#Pull cap1offbyt hetab.
#Re fill wa sher fluid.
Cleaning and care
Inf ormatio nonw ashingthe vehicl einac ar
wa sh
&
WARNING Risk of accident duet o
re duced braking ef fect af terw ashing the
ve hicle
The braking ef fect is reduced af terw ashing
th ev ehicle.
#Aftert he vehicle has been washed,
brak ecarefully while paying attention to
th et raffic condition suntilthe braking
ef fect hasb eenf ully restored.
To avo id damag etoyourvehicle when using a
car wash, ensur ethe following beforehand:
RDis tance Pilo tDISTRONIC and theH OLD
function ar eswitched off.
RThe 360° Camer aorthereve rsing camera is
switched off.
RThe side windo wsand slidings unroof are
comple tely closed .
RTheb lowe rfor thev entilation/heating is
swit ched off.
RThe windshield wipe rswitchisinp osition0.
RIn car washes wit hatowing mechanism: neu‐
tral iis engaged.
RThe SmartK eyis at adista nce of at least
10 ft(3 m) away from thev ehicle, otherwise
th et runk lid could open unintentionall y.
% If, af tert he car wash, your emo vethew ax
from thew indshield and wiper rubber ,this
will pr event smearing and reduce wiper
noise.
Note sonu sing high-pre ssurecleaning equip‐
ment
& WARNING Risk of accident whe nusing
high-pressur ecleaning equipment wi th
ro und-spr aynozzles
The wate rjet from around-spr aynozzle( dirt
grinder) ma ycause damage totires and sus‐
pension components that is no tvisible.
284
Mainte nance and care

#Connect positiveterminal 2onyour vehicle
to thep ositiv epole of thed onor battery
using thej umper cable/charging cable.
Alw aysb egin wit hpositiv eclamp 2onyour
ow nv ehicle firs t.
#Du ring thes tarting assistance proce ‐
du re:st ar tt he engine of thed onor vehicle
and runati dles peed.
#Connect then egativ epole of thed onor vehi‐
cle and ground point 3ofyour ow nv ehicle
by usingt he jumper cable/charging cable.
Begin wit hthe donor batter yfirst .
#Du ring starting assist ance:star tt he
engine of your ow nv ehicle.
#During thec hargingp roce ss: star tt he
ch argingp rocess.
#During starting assist ance:lett he engines
ru nf or se veralm inutes.
#During starting assist ance:beforediscon‐
necting thej umper cables, switc honanelec‐
trical consumer on your ow nv ehicle, e.g. the
re ar wind owheater or thel ighting. When
thes tartin ga ssis tance/charging process
is compl ete:
#Fir st,r emo vethej umper cables/charging
cables from ground point 3and then ega‐
tiv ep ole of thed onor batter y,then from pos‐
itiv eterminal 2and thep ositiv epole of the
donor batter y.Begi neacht imew itht he con‐
ta cts on your ow nv ehicle firs t.
#Af terr emoving thej umper cables/charging
cables, close co ver1 of positiv eterminal
2.
Yo uc an obtain fur ther information on starting
assis tance at an yqualified specialis tworks hop.
To ws tarting or towing away
Towing away thev ehicle
Mercedes-Ben zrecommends transportin gyour
ve hicle in thec ase of abreakdown, rath er than
to wing it away. *
NO
TEDama getothev ehicle due to tow‐
ing away incor rectly
#Obser vethei nstruction sand no teso n
to wing away.
Pe rm itted towing me thods
RVe hicles wit htransmission damag emustb e
transpor ted(→pag e306).
RVehicles with automatic transmission:
onl yw ithb otha xlesont he ground.
R4MATIC vehicles: only wit hbotha xleso n
th eg round.
&
WARNING Risk of accident duetol imi‐
te ds afet y-re lated function sduring the
to wing process
Saf ety-re lated function sarelimited or no lon‐
ge ra vailable in thef ollowing situations:
Rthei gnition is switched off.
Rtheb rake system or po wersteering sys‐
te mism alfunctioning.
304
Breakdown assi stance