towing MERCEDES-BENZ E-CLASS SEDAN 2019 Owner's Manual

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Wa rning and indic ator lam ps.......................... 8
Ov erhead control panel ................................ 12
Doo rcontr olpa nel and seatad jus tment .......14
Emerg enciesand brea kdo wns ............ .......... 16 Digita
lOp erator' sMa nua l......................... 18
Callin gup theDigit alOper ator's Manual ...... 18 Gene
ralno tes... .......................................... 19
Pr otect ing theen vironmen t... ....................... 19
Genui neMer cedes-Ben zpar ts...................... 19
Oper ator's Manual ......... .................. .............2 0
Ser vice andvehicle operation ......... .............. 21
Oper ating safety...........................................2 2
Decl arati on ofconf ormity forwireless
ve hicle component s... ................................... 24
Dia gno stics con nection ................................ 24
Qua lified speci alistwo rkshop ....................... 25
Cor rect useof theve hicle ............................2 5 Pr
oblems withyo ur vehicle ............... ............ 25
Re por tingsaf etydef ects ...............................2 6
Limit edWarrant y.......................................... 26
QR cod efo rre scue card... ............... .............2 6
Dat ast or ag e... ..............................................2 6
Cop yright ...................................................... 30 Occup
antsafety.... ..................................... 31
Re stra int system .............................. .............3 1
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 34
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 38
PR E-S AFE ®
sy stem ....................................... 45
Saf elytranspor tingchildr enintheve hi‐
cle ...... ........................................................... 47
No teson pets intheve hicle ............ .............6 0 Opening
andclosing .................................. 62
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 62
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 67
Tr unk ................................................ .............7 1
Ro ller sun blinds ...........................................7 6
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 78
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 81
Anti-t heftpr otect ion ........................ .............8 6 Seats
andstowing ..................................... 88
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......88
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....89
St eer ing wheel ..............................................9 8
Eas yentr yand exitfeatur e...........................9 9
Oper ating thememor yfunc tion .................. 101
St ow agear eas ............................................ 102
Cup holder.................................................. 110
Ashtr ayand cigarette light er.......................1 11
Soc kets ........... ............................................ 112
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ...115
Ins talling andremo ving thefloor mats ........ 117 Light
andvisibili ty.................................... 118
Ext eriorlighti ng............. ..............................118
Int erior ligh ting ........................................... 123
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 124
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 126
Oper ating thesun visor s... .......................... 129
Ar ea perm eable toradio wav eson the
winds hield.................................................. 130 2
Contents

Infr
ared reflect ive windshield function ........ 130 Clim
atecontr ol......................................... 13 1
Ov ervie wof climat econt rolsy stems ..........1 31
Oper ating theclimat econ trol system ......... 132 Dr
ivin gand parking ................................. 138
Dr iving ............ .................................... ........138
DY NA MIC SELE CTswitc h... .........................1 48
Au tomatic transmiss ion.............................. 150
Fu nctio nof the4MA TIC.............................. 154
Re fuel ing...... .............................................. 154
Pa rking .......................................................1 56
Dr iving anddriving safetysy stems .............1 65
Ve hicle towing instruct ions .........................2 19 Ins
trum ent Disp layand on-b oard
com puter............ ......................................220
Ins trum ent Display ove rview ...................... 220
Ov ervie wof thebutt ons onthesteer ing
wheel .................. ........................................2 22
Oper ating theon- boar dcom puter.............. 222
Se tting thedesign ...................................... 223 Se
tting theadditional value rang e.............. 224
Ov ervie wof displ ayson themultifunc ‐
tion displa y... .................................... ..........2 24
Ad jus ting theins trument lighting ............... 225
Menus andsubmenus ................................ 225
Head-up Display... ...................................... 232 Vo
ice Contr olSy stem .............................. 234
No teson oper ating safety.......................... 234
Ope ratio n........... ................................. .......234
Usi ngtheVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...236
Essenti alvoice com mand s.........................2 36 Multimedi
asy stem .................................. 249
Ov ervie wand oper ation .................. ............ 249
Sy stem settings .............................. ............ 258
Fit &Healt hy<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 269
Na vig ation .......................................... .........271
Te lephon e........................................ ...........2 96
Online andInterne tfunctions ......................319
Media ......................................................... 324
Ra dio .......................................................... 337
Sound .........................................................3 45 Maint
enanceand care....... ......................34 8
ASS YSTPL US service interva ldispla y........ 348
En gine compartment .................................. 349
Cleanin gand care.......................................3 56 Br
eakdo wnassi stance ............................ 366
Emerg ency..................................................366
Flat tire....... ................................................ 366
Batt ery(v ehi cle) ....... ................................... 372
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 378
Ele ctrica lfu ses ............ ...............................383 Whe
elsand tires ............ ..........................387
No teson noise orunusua lhandling char‐
act eristic s...................................................3 87
No teson regular lyinsp ecting wheels and
tir es ............................................................ 387
No teson sno wch ains ................................ 388
Ti re pressur e.............................................. 389
Loading theve hicle .................................... 396
Ti re labeling ................................................ 400
Def inition ofterm sfo rtir es and loading ..... 406
Cha nging awhee l..... .................................. 408 Cont
ents 3

If
ach ang ein thespeed limitisde tected and
Ac tiveDis tance AssistDIS TRONI Cis acti vated,
Ac tiveDis tance AssistDIS TRONI Cad apts this
ne wspeed asthestor ed speed.
The driven speed isadjus tedwhen theve hicle is
le ve lwit hth etraf fic sig nat thelat est.In the
case ofsig ns indi cati ngentr yint oan urb anarea ,
th espeed isadap tedaccor dingtothespeed
per mitt edwithin theurban area. The speed limit displa
yin theins trument displayis alw aysupda ‐
te dwhen theve hicle isleve lwit hth etra ffic sign .
If th er eis no speed restriction onanunlimited
st re tchof road (e.g.on afree wa y), there com‐
mend edspe edisad op tedas thestor ed speed.
The system uses thespeed stor ed on anunlimi‐
te dstre tchof road asthere comme ndedspeed.
If yo udo notalt er thestor ed speed onanunlimi‐
te dstre tchof road, there comme ndedspeedis
80 mph(1 30 km/h).
If Ac tiveDis tance AssistDIS TRONI Cha sbe en
pu tint opa ssi ve mode bypressing theacceler a‐
to rpeda l,onl yspee dlimi tswhi charehigh er
th an these tspeed areadop ted.
Ac tiveSpe edLimi tAssi stisonl yan aid. The
dr iver isresponsible forke eping asaf edis tance
to theve hicle infront, forve hicle speed andfor
br aking ingood time. Themaximum permissible
speed alsodepends onfact or ssu ch asthero ad
sur face and traf fic condi tions.
Sy stem limita tions
Te mp oraryspeed restrictions (e.g.fo ra cer tain
tim eor due towe ather condition s)can notbe
pr oper lyde tected bythesy stem. Themaximum per
missible speedapplying fora ve hicle witha
tr ailer isno tde tected bythesy stem. Inthese sit‐
uations youmus tadj ustyo ur spee dyo urself . 000A
WARNIN GRisk ofacci dent dueto Active
Spe edLimi tAssi stadap tingth eve hicle's
speed
The speed adoptedby ActiveSpe edLimi t
Assi stma ybe toohigh orincor rect insome
indi vidualcase s,su ch as:
R Inthewe tor infog
R When towing atrailer 0007
Ensur eth at thedr iven speed complies
wit htraf fic re gulations. 0007
Adjus tth edr iving speed tosuit current
tr af fic and weather condition s. Fu
nction ofrout e-base dspee dadap tation 0009
The follo wing function iscoun try- dependen t
and onlyav ailable incon junction withth e
Dr iving Assi stanc ePa ckag e. Dr
ivin gand parking 18
1

HOLD
functio n HOLD
functio n
The HOLD function holdsth eve hicle atast and‐
st ill wit hout requ iring youto depr essthebr ak e
pedal, e.g.while waitin gin traf fic.
The HOLD functionisonly anaid. The responsi‐
bility forth eve hicle safely standi ngstill remains
wit hth edr iver .
Sy stem limita tions
The HOL Dfun ction isonl yint end edtoprov ide
assis tance when drivi ng and isno ta su fficien t
mean sof saf eguar dingtheve hicle agains tro lling
aw ay when statio nary.
R The incline mustno tbe great erthan 30%. Ac
tiv atin g/deac tivatin gthe HOL Dfunc tion 000A
WARNIN GRisk ofan acci dent dueto the
HOLD functio nbei ng activ ated whe nyo u
lea vetheve hicle
If yo ulea vetheve hicle while onlyth eHOLD
func tion isbraking theve hicle, theve hicle
can rollaw ay inthefo llo wing situat ions:
R Ifth er eis amalfunct ioninthesy stem or
in thepo we rsupp ly.
R Ifth eHOLD function isdeactiv ated by
depr essing theacceler ator pedal orthe
br ak epedal, e.g.byave hicle occupant.
R Ifth eelectr icsintheengine compart‐
ment ,th ebatt eryor thefuses areta m‐
per edwithor ifth ebatt eryis discon nec‐
te d. 0007
Alw aysdeactiv ateth eHOLD function
and secur eth eve hicle agains tro lling
aw ay bef orelea ving theve hicle. 000E
NO
TEDama gefrom automatic braking When
ActiveBr ak eAssi st,Ac tiveDis tance
Assi stDIS TRONI Cor theHOLD function are
activ ated, theve hicle brak es aut onomously
in cer tain situat ions.
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: 0007
Dur ing towing 0007
Inacar wash Re
quirement s:
R The vehicle isstatio nary.
R The driver's door isclosed ortheseat belton
th edr iver's side isfastened.
R The engine isrunning orhasbe en automati‐
cally switc hedoffby theEC Ostar t/ stop
funct ion.
R The electr icpar king brak eis released.
R ActiveDis tance AssistDIS TRONI Cis no tacti ‐
va ted. Dr
iving andparking18
9

Ve
hicl eto wing instruct ions
The vehicle isno tsuit able forth euse oftow bar
sy stems that areused forflat towing ording hy
to wing, forex am ple. Attach ing and using tow bar
sy stems canlead todamag eon theve hicle.
When youar eto wing ave hicle withto w bar sys‐
te ms, safedr iving charact eristic scan notbe
guar anteed forth eto wing vehicle ortheto we d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywithth eper‐
mitt edtowing methods (0013 page37 8) and
th eins truction sfo rto wing withbo th axle son the
gr ound (0013 page37 9). Dr
iving and parking 21
9

onl
yguar anteed withan AGMbatt eryor lith‐
ium-ion battery. Fo rsaf etyre ason s,
Mer cedes-Ben zre comme ndsthat youon ly
use batteries whic hha ve been tested and
appr ovedfo ryo ur vehicle byMer cedes-Ben z.
R Carryove rde tach able parts,suc has vent
hos es,elbo wfitting orterm inal covers from
th ebatt erybeing replaced.
R Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery.
Ins tallan yex istin gor supplied cellcaps. Ot
her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods Plug-
inhybrid: besur eto obser vetheno tesin
th eSupplement .Ot her wise, youma yno tre cog‐
nize dangers. Mercedes-Be
nzrecomme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay.
Fo rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms.
000E NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y 0007
Obs erve theins truction sand noteson
to wing away. 37
8
Brea kdo wnassista nce

Pe
rm itted towing methods Ve
hicl eeq uipment/ towing
me thod Bo
th axle son thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles withaut omatic transmis‐
sion Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
Yes,ifth esteer ing wheel isfixe din
th ecent erposition withast eer ing
wheel lock.
4MA TICvehicles Yes,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
NoTo
wing withara ised axle: towing should be
per form ed byato wing company. To
wing theve hicl ewith both axle son the
gr ound 0007
Obser vetheno teson theper mitt edtowing
me thods (0013 page37 8). 0007
Makesur eth at thebatt eryis con nect edand
ch arge d. Obser
vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted
R The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D. 0009
Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐
te dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( 0013 page38 1). Atowing vehicle withlift‐
ing equipment isrequ ired forve hicle trans‐
por tatio n. Br
ea kdo wnassist anc e37
9

000E
NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. 0007
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. 0007
Atowing distan ceof30 miles(50 km)
mus tno tbe exc eeded. 000A
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If th eve hicle being tow- star tedor towe d
aw ay ishea vier than theper missible gross
mass ofyour vehicle, thefo llo wing situat ions
can occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nov ertur n. 0007
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed th
eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow star tedor towe daw ay,
its per missib legross mass mustno texc eed the
per missible gross mass oftheto wing vehicle. 0007
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(0013 page420). 0007
Vehicl eswith automatic transmiss ion:Do
no topen thedr iver's door orfront passeng er
door ,ot her wise theaut omatic transmiss ion
aut omaticall yshif tsto position 005D. 0007
Installing theto wing eye(0013 page382). 0007
Fasten theto w bar .
000E NO
TEDama gedue toinc orrect connec‐
tion 0007
Onlyconnect theto w rope ortow bar to
th eto wing eyes. 0007
Deact ivating theaut omatic locking mecha‐
nism (0013 page69). 0007
Donotactiv ateth eHOLD function. 0007
Deact ivat eAc tiveBr ak eAssi st
( 0013 page17 4). 0007
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. 0007
Release theelectr icpar king brak e. 000A
WARNIN GRisk ofacci dent dueto limi‐
te dsaf ety-re lat ed func tionsdur ing the
to wing proce ss
Saf ety-re lat ed func tionsar elimit edorno lon‐
ge rav ailable inthefo llo wing situat ions:
R theignition isswitc hedoff.
R thebr ak esy stem orpowe rst eer ing sys‐
te m ismalfu nctioning.
R theener gysupply ortheon- boar delectr i‐
cal system ismalfunct ioning.
When your vehicle isthen towe daw ay,signif ‐
icant lymor eef fort ma ybe requ ired tosteer
and brak eth an isno rm allyre qu ired. 0007
Use ato w bar . 380
Breakdo wnassis tance

0007
Mak esur eth at thesteer ing wheel can
mo vefreely ,bef oreto wing theve hicle
aw ay. 000E
NO
TEDama gedue toexcess ive tracti ve
po we r If
yo upull away shar ply, thetractiv epo we r
ma ybe toohigh andtheve hicles couldbe
damag ed. 0007
Pull away slo wlyand smoo thly. Lo
adi ng the vehicl efo rtr ans port 0007
Obser vetheno teson towing away
( 0013 page37 9). 0007
Connect theto w bar totheto wing eyein
or der toload theve hicle. 0007
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C.
0009 Ve
hicl eswith automatic transmiss ion:
The automatic transmiss ionmaybe locked in
posit ion005Dintheeve ntofdama getothe
electr icalsystem. Toshif tto 005C ,pr ov ide the
on-boar delectr icalsystem withpo we r
( 0013 page37 6). 0007
Load theve hicle ontoth etra nspor ter. 0007
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005D. 0007
Use theelectr icpar king brak eto secur eth e
ve hicle agains tro lling away. 0007
Onlysecur eth eve hicle bythewheels.
Ve hicl eswith ADSPL US (Adap tiveDam ping
Sy stem PLUS) 000A
WARNIN GRisk ofan acci dent when
tr ansp orting vehicles withAd aptive
Dam pingSy stem PLUS
The reduced damping forc es on theve hicle
being transpor tedcan cause theve hicle/
tr ailer combination tostar tto swing.
As are sult, when transpor tingvehicles with
th eAd aptiveDam pingSy stem PLUS, the ve
hicle/tr ailercombination mayst ar tto skid.
Conseq uently,yo uco uld lose contro lof your
ve hicle. 0007
When transpor ting,ensur eth at:
R The vehicle hasbeen loaded onto
th etranspor tercor rectl y
R The vehicle issecur edatall four
wheel swit hsuit able tensi oni ng
st ra ps
R The maximum permissible speedof
35 mph(6 0km/h) isno texc eeded
when transpor ting 000E
NO
TEDama getotheve hicle from secur‐
ing itincor rectl y 0007
Afterloa ding, theve hicle mustbe
secur edatall four wheel s.Ot her wise,
th eve hicle could bedamag ed. 0007
Aminimum distance of8in (20 cm) up
and 4in (10 cm) down mustbe kept to
th etranspor tplatf orm. Br
eakdo wnassis tance 38
1

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions 0007
Visit aqu alif ied spec ialistwo rkshop immediat ely.
Chec kBr ake Pads See
Oper ator'sMan ual *T
hebrak epads have reac hed thewe arlimit . 000A
WARNIN GRisk ofacci dent dueto restrict ed braki ng powe r
When thebr ak epads have reac hed their wearlimit ,th ebr aking powe rma ybe restrict ed. 0007
Drive on car efu lly. 0007
Have thebr ak esy stem checkedimmediat elyat aqu alif ied spec ialistwo rkshop. 0007
Visit aqu alif ied spec ialistwo rkshop. Dr
iving systems Displa
ymess ages
Possible causes/conseq uencesand0050 0050
Solutions
Act ive Blind SpotAsst.Not
Available WhenTowing a
Trailer SeeOperator' sMan-
ual *W
hen youes tablish theelectr icalconnect iontothetra iler ,Ac tiveBli nd Spo tAssi stisuna vailable. 0007
Press thelef t-hand Touc hCon trol and ackn ow ledg eth edispla ymessag e.
Drive MoreSlowly *Y
ouaredr iving toofa st forth eselect edvehicle leve l. 0007
Inorder toadjus tth eve hicle leve l,yo umus tno tdr ive at spee dsgreat erthan 37 mph(6 0km/h). 44
6
Dis play messa gesand warning/ indic ator lam ps