keyless MERCEDES-BENZ E-SEDAN 2014 User Guide

Problem Possible causes/consequences and
M
MSolutions You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 360).
or
X Jump-start the vehicle (Y page 362).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. The vehicle is locked.
X
Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
Ideally, place luggage or loads in the trunk/
cargo compartment. Observe the loading
guidelines (Y page 298). Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. If the vehicle has
been locked with the SmartKey or with
KEYLESS-GO, opening a door from the inside 88
DoorsOpening and closing
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will trigger the anti-theft alarm system.
Switch off the alarm (Y page 78).
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 66).X
To unlock a front door: pull door
handle ;.
Locking knob :pops up.
The door is unlocked and can be opened.
X To open a front door: pull door
handle ;.
X To unlock a rear door: pull up locking
knob :.
The door is unlocked and can be opened.
X To open a rear door: pull door handle;. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. X
To unlock: press button :.
X To lock: press button ;.
If all the doors are closed, the vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked.
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 66).
If the vehicle has been locked using the
locking button for the central locking, or has
been locked automatically, and a door is
opened from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked
R only the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked Automatic locking feature
X
To deactivate: press and hold button :
for about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
i If you press one of the two buttons and
do not hear a tone, the relevant setting has
already been selected. Doors
89Opening and closing Z
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Opening/closing from outside
Opening Handle (example: Sedan)
X
Press the %button on the SmartKey.
X Sedan: pull handle :.
X Raise the trunk lid.
Wagon: if you pull handle :and keep it in
this position, you can open the tailgate
manually. If you release the handle, the
tailgate opens automatically.
Closing Recess (example: Sedan)
X
Pull the trunk lid/tailgate down using
recess :.
X Wagon: let the tailgate drop and engage in
the lock.
X If necessary, lock the vehicle with
the & button on the SmartKey
(Y page 82) or with KEYLESS-GO
(Y page 83). i
If a KEYLESS-GO key is detected in the
trunk/cargo compartment, the trunk lid/
tailgate will not lock.
Sedan: the trunk lid then opens again. Opening/closing automatically from
outside
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid/tailgate is open when the engine is
running, especially if the vehicle is in motion.
There is a risk of poisoning.
Always switch off the engine before opening
the trunk lid/tailgate. Never drive with the
trunk lid/tailgate open.
! The trunk lid/tailgate swings upwards
and to the rear when opened. Therefore,
make sure that there is sufficient clearance
above and behind the trunk lid/tailgate.
Opening You can open the trunk lid/tailgate
automatically with the SmartKey or the
handle in the trunk lid/tailgate.
X
Press and hold the Fbutton on the
SmartKey until the trunk lid/tailgate
opens.
or
X If the trunk lid/tailgate is unlocked, pull the
handle of the trunk lid/tailgate and release
it again immediately (Y page 92).92
Trunk/cargo compartmentOpening and closing
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Closing
Closing button and locking button (example:
Sedan)
: Closing button
; Locking button
Sedan: on vehicles with the trunk lid remote
closing feature, you can close the trunk lid
automatically. On vehicles with the trunk lid
remote closing feature and KEYLESS-GO, you
can simultaneously close and lock the trunk
lid.
Wagon: on vehicles with KEYLESS-GO, you
can simultaneously close and lock the
tailgate.
X To close: press closing button :in the
trunk lid/tailgate.
X To close and lock simultaneously:
Press closing button ;in the trunk lid/
tailgate.
i If you leave a KEYLESS-GO key in the
trunk/cargo compartment, the trunk lid/
tailgate will not lock. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle's exhaust system may be very hot.
You could burn yourself by touching the
exhaust system if you use HANDS-FREE
ACCESS. There is a risk of injury. Always
ensure that you only make the kicking movement within the detection range of
sensors.
! If the SmartKey is within the rear
detection range of KEYLESS-GO, the
following situations, for example, could
lead to the unintentional opening of the
trunk lid/tailgate:
R using a car wash
R using a power washer
Make sure that the SmartKey is at least
6.5 ft (2 m) away from the vehicle.
General notes With KEYLESS-GO and HANDS-FREE
ACCESS, you can open or close the trunk lid/
tailgate or stop the procedure without using
your hands. This is useful if you have your
hands full. All you need to do is make a kicking
movement with your leg under the bumper.
Observe the following points:
R
Carry your KEYLESS-GO key about your
person. The KEYLESS-GO key must be in
the rear detection range of the vehicle.
R When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient
clearance to the rear of the vehicle. You
could otherwise lose your balance e.g. on
ice. (Example: Sedan) Trunk/cargo compartment
93Opening and closing Z
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R
Always ensure that you only make the
kicking movement within the detection
range of sensors :.
R Stand at least 12 in (30 cm) away from the
rear area while doing so.
R Do not come into contact with the bumper
while making the kicking movement.
Otherwise, the sensors may not function
correctly.
R HANDS-FREE ACCESS does not function
when the engine is started.
R If a KEYLESS-GO key is within the rear
detection range of KEYLESS-GO, HAND-
FREE ACCESS could be triggered. For this
reason, the trunk lid/tailgate could open or
close unintentionally, e.g. if you:
- set something down or lift something up
behind the vehicle
- polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about
your person in these situations or in
situations similar to these. You can thus
avoid unintentionally opening or closing the
trunk lid/tailgate.
R Using the HANDS-FREE ACCESS with a
prosthetic leg may restrict functionality. Operation (Example: Sedan)
X
To open/close: kick into sensor detection
range :under the bumper with your foot.
You will hear a warning tone while the trunk
lid/tailgate is opening or closing.
X If the trunk lid/tailgate does not open
after several attempts: wait at least ten
seconds, then move your foot under the
bumper again.
i If you hold your foot under the bumper for
too long, the trunk lid/ tailgate does not
open or close. Repeat the leg movement
faster if this occurs.
To stop the opening or closing procedure:
R move your foot in sensor detection
range :under the bumper
R pull the outside of the handle on the trunk
lid/tailgate
R press the closing button in the trunk lid/
tailgate, or
R press the Fbutton on the SmartKey 94
Trunk/cargo compartmentOpening and closing
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X
Insert the mechanical key into the trunk lid
lock as far as it will go.
X Turn the mechanical key clockwise from
position 1to position 2.
X Remove the mechanical key.
X Insert the mechanical key into the
SmartKey. Unlocking the trunk (Sedan)
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
If the trunk cannot be unlocked with the
SmartKey or KEYLESS-GO, use the
mechanical key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered (Y page 78).
X Take the mechanical key out of the
SmartKey (Y page 84).
X Insert the mechanical key into the trunk lid
lock as far as it will go. 1
Neutral position.
2 To unlock
X Turn the mechanical key counter-clockwise
from position 1as far as it will go to
position 2.
The trunk is unlocked.
X Turn the mechanical key back to position
1 and remove it.
X Insert the mechanical key into the
SmartKey. i
When you lock the vehicle (Y page 90),
the trunk is also locked. Trunk emergency release (Sedan)
You can open the trunk lid from inside the
vehicle with the emergency release button. X
Press emergency release button :briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened
with the trunk lid emergency release when
the vehicle is stationary or while driving.
The trunk lid emergency release does not
open the trunk lid if the battery is
disconnected or discharged.
Trunk lid emergency release light:
R emergency release button :flashes for
30 minutes after the trunk lid is opened.
R emergency release button :flashes for
60 minutes after the trunk lid is closed. Tailgate emergency release (Wagon)
General notes !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Opening dimensions of the trunk lid/
tailgate (Y page 426). Trunk/cargo compartment
97Opening and closing Z
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G
WARNING
When the convenience closing feature is
operating, parts of the body could become
trapped in the closing area of the side window
and the sliding sunroof. There is a risk of
injury.
Observe the complete closing procedure
when the convenience closing feature is
operating. Make sure that no body parts are
in close proximity during the closing
procedure.
Proceed as follows if someone is trapped:
With the SmartKey:
X Release the &button.
X Press and hold the %button until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel open again.
Using KEYLESS-GO:
X Release the sensor surface on the door
handle.
X Pull the door handle immediately and hold
it.
The side windows and the sliding sunroof
or the panorama roof with power tilt/
sliding panel open.
General notes When you lock the vehicle, you can
simultaneously:
R close the side windows
R close the sliding sunroof or the panorama
roof with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the
roller sunblinds. Using the SmartKey X
Vehicles without KEYLESS-GO: point the
tip of the SmartKey at the door handle on
the driver's door.
X Vehicles with KEYLESS-GO: the key must
be in close proximity to the vehicle.
X Press and hold the &button until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are fully closed.
X Make sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Press and hold the &button again until
the roller sunblinds of the panorama roof
with power tilt/sliding panel close.
X To interrupt convenience closing:
release the &button.
Using KEYLESS-GO The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
X
Touch recessed sensor surface :on the
door handle until the side windows and the 100
Side windowsOpening and closing
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Steering wheel heating
Activating/deactivating X
Turn the SmartKey to position 2in the
ignition lock (Y page 159).
X To switch on/off: turn the lever in the
direction of arrow :or;.
Indicator lamp =lights up or goes out.
Vehicles without KEYLESS-GO: when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the
steering wheel heating is deactivated.
i The steering wheel heating may switch off
temporarily if:
R the temperature in the vehicle interior is
above 86 ‡ (30 †).
R the temperature of the steering wheel is
above 95 ‡ (35 †).
Indicator lamp =remains on. 120
Steering wheelSeats, steering wheel and mirrors
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Problems with the steering wheel heating
Problem Possible causes/consequences and
M
MSolutions The steering wheel
heating has switched
off prematurely or
cannot be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the steering wheel
heating will switch back on automatically. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is
making adjustments, make sure that no one
has any body parts in the sweep of the
steering wheel.
If somebody becomes trapped:
R press one of the memory function position
buttons, or
R move the switch for steering wheel
adjustment in the opposite direction to that
in which the steering wheel is moving.
The adjustment process is stopped. G
WARNING
If children activate the EASY-ENTRY/EXIT
feature, they can become trapped,
particularly when unattended. There is a risk
of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Y page 252).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active The steering wheel swings upwards when
you:
R
remove the SmartKey from the ignition lock
R with KEYLESS-GO: open the driver's door;
KEYLESS-GO must be in position 1
R with the SmartKey: open the driver's
door; the SmartKey must be in position 0
or 1in the ignition lock (Y page 159)
i The steering wheel only moves upwards if
it has not already reached the upper end
stop. Steering wheel
121Seats, steering wheel and mirrors Z
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Position of the steering wheel for
driving The steering wheel is moved to the last
selected position when:
R the driver's door is closed
R with KEYLESS-GO: you press the Start/
Stop button once on vehicles with
KEYLESS-GO
or
R with the SmartKey: you insert the
SmartKey into the ignition lock.
When you close the driver's door with the
ignition switched on, the steering wheel is
also automatically moved to the previously
set position.
The last position of the steering wheel is
stored when you switch off the ignition or
when you store the setting with the memory
function (Y page 125).
Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened. This occurs irrespective of the
position of the SmartKey in the ignition lock.
This makes it easier to exit the vehicle and
rescue the occupants.
The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY
feature is activated in the on-board computer.
(Y page 252) Mirrors
Rear-view mirror
X
Anti-glare mode: flick anti-glare lever :
forwards or back. Exterior mirrors
Adjusting the exterior mirrors G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the
distance from road users traveling behind,
e.g. when changing lane. There is a risk of an
accident.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder. 122
MirrorsSeats, steering wheel and mirrors
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