Service BH MERCEDES-BENZ E350 2010 W212 Owner's Manual

Our company and staff congratulate you on
the purchase of your new Mercedes-Benz.
Your selection of our product is a
demonstration of your trust in our company
name. Furthermore, it exemplifies your desire
to own an automobile that will be as easy as
possible to operate and will provide years of
service.
Your Mercedes-Benz represents the efforts of
many skilled engineers and craftsmen. To
help assure your driving pleasure, and also
the safety of you and your passengers, we ask
you to make a small investment of time:
R Please read this manual carefully, then
return it to your vehicle where it will be
handy for your reference.
R Please follow the recommendations
contained in this manual. They are
designed to acquaint you with the
operation of your Mercedes-Benz.
R Please pay attention to the warnings and
cautions contained in this manual. They are
designed to help improve the safety of the
vehicle operator and occupants.
We extend our best wishes for many miles of
safe, pleasurable driving.
Mercedes-Benz USA, LLC
A Daimler Company2125845881 É21258458817ËÍ
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C
CAC (Customer Assistance Center) ... 23
California retail buyers and
lessees, important notice for ............. 21
Calls (phone) ...................................... 135
Can holders see Cup holders
Capacities and recommended
fuel/lubricants .................................. 359
Cargo tie-down rings ......................... 199
Carpets, cleaning .............................. 266
Center console ..................................... 32
Central locking
Automatic ................................ 80, 144
KEYLESS-GO .................................... 77
Locking/unlocking from inside ........81
SmartKey ......................................... 76
Central locking/unlocking switch ..... 81
Ceramic brake system ...................... 256
Certification label .............................. 346
Children in the vehicle
Air bags ........................................... 37
BabySmart™ air bag deactivation
system ............................................. 46
Child safety locks (rear doors) .........60
Child seat anchors – LATCH-type
(ISOFIX) ........................................... 59
Indicator lamp, front passenger
front air bag off (Canada only) .........46
Indicator lamp, front passenger
front air bag off (USA only) ..............43
Infant and child restraint systems .... 56
ISOFIX (Child seat anchors –
LATCH-type) ..................................... 59
OCS (Occupant Classification
System) ........................................... 43
Override switch ................................ 60
Safety notes ..................................... 56
Tether anchorage points ..................58
Top tether ........................................ 58
Child safety
see Children in the vehicle
Child seat anchors – LATCH-type
(ISOFIX) see Children in the vehicle
Chrome-plated exhaust tip,
cleaning .............................................. 266Cigarette lighter ................................ 206
Climate control see Climate control system
Climate control system .................... 180
Air conditioning ............................. 185
Air conditioning refrigerant ............362
Air distribution ............................... 189
Air recirculation mode ...................190
Air volume ..................................... 189
Automatic mode ............................ 186
Deactivating system ......................185
Front defroster .............................. 189
Maximum cooling MAX COOL ........190
Residual heat and ventilation .........191
Temperature .................................. 186
Cockpit ................................................. 27
Cold tire inflation pressure .............. 250
Collapsible wheel chock ................... 270
COMAND system see separate COMAND system
operating instructions
Combination switch .......................... 100
Compass ............................................ 216
Control system .................................. 126
Multifunction display .....................128
Multifunction steering wheel .........126
Resetting to factory settings ..........139
Control system menus ...................... 129
AMG ............................................... 131
Assistance ..................................... 137
Audio ............................................. 134
Navi ............................................... 134
Service ........................................... 138
Settings ......................................... 139
Telephone ...................................... 135
Trip ................................................ 129
Control system submenus
Convenience .................................. 145
Instrument cluster .........................140
Lighting .......................................... 141
Vehicle ........................................... 144
Convenience submenu
Easy-entry/exit feature .................. 145
Seat belt adjustment function .......145
Coolant
Anticorrosion/antifreeze ...............365
Capacities ...................................... 361
Checking level ............................... 2266Index212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 6

Messages in the multifunction
display ........................................... 295
Temperature gauge ........................ 125
Warning lamp ................................. 311
Corner-illuminating lamps ................ 102
Replacing bulbs ............................. 319
Cruise control .................................... 146
Activating ....................................... 147
Canceling ....................................... 147
Changing the set speed .................148
Last stored speed ..........................148
Lever .............................................. 147
Messages in the multifunction
display ........................................... 279
Resume function ............................ 148
Setting current speed ....................147
Cup holders ........................................ 203
Curb weight ....................................... 250
Customer Assistance Center (CAC) ... 23
Customer Relations Department ....... 23
D
Damping system ............................... 163
Dashboard see Instrument cluster
Data recording ..................................... 23
Daytime running lamp mode .............. 98
Switching on or off ......................... 141
Deep water
see Standing water
Defroster
Front (Climate control system) ......189
Rear window .................................. 191
Delayed shut-off
Exterior lamps ................................ 142
Interior lighting .............................. 143
Department of Transportation
see DOT
Diesel fuel
see Fuel
Difficulties
While driving .................................. 112
With starting .................................. 110
Dimensions (vehicle)
see Vehicle specification
Direction of rotation (tires) .............. 241
Displays
DISTRONIC PLUS ........................... 151
Maintenance service indicator .......258
Messages in the multifunction
display ........................................... 272
Multifunction display .....................128
Symbol messages ..........................287
Text messages ............................... 274
Trip computer ................................ 129
Vehicle status message memory ...139
Vehicle system settings .................139
DISTRONIC PLUS ............................... 149
Cleaning system sensors ...............263
Displaying the distance graphic .....152
Displays in the multifunction
display ........................................... 151
Distance warning lamp ..........151, 309
Driving ........................................... 154
Driving with .................................... 157
Lever .............................................. 153
Messages in the multifunction
display ........................................... 280
Resume function ............................ 156
Sensor cover .................................. 263
Speed settings ............................... 155
Stopping ........................................ 155
Door control panel .............................. 34
Door handles ........................................ 34
Doors
Child safety locks ............................ 60
Locking/unlocking (KEYLESS-GO) ...77
Locking/unlocking (SmartKey) ........76
Messages in the multifunction
display ........................................... 293
Opening from inside ......................... 80
Remote door lock (Tele Aid) ........... 212
Remote door unlock (Tele Aid) .......211
Unlocking (Mechanical key) ...........314
DOT (Department of
Transportation) .................................. 250
Drinking and driving ......................... 254
Drive-dynamic multicontour seat ...... 91
Driving
Abroad ........................................... 257
Hydroplaning ................................. 257
Instructions ........................... 109, 254
In winter ........................................ 253
Problems ....................................... 112Index7212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 7

SRS .......................................... 36, 308
Turn signals ..................................... 29
Lane Keeping Assist .......................... 177
Messages in the multifunction
display ........................................... 283
Switching on or off ......................... 138
LATCH-type child seat anchors (ISOFIX)
see Children in the vehicle
License plate lamps
Messages in the multifunction
display ........................................... 301
Light alloy wheels, cleaning ............. 265
Lighter see Cigarette lighter
Lighting ................................................ 97
Daytime running lamp mode ............98
Exterior ............................................ 97
Interior ........................................... 103
Limp-home mode .............................. 124
Load index (tires) ...................... 246, 250
Loading see Vehicle loading
Locator lighting ................................. 142
Locking the vehicle
KEYLESS-GO .................................... 77
Manually ........................................ 315
SmartKey ......................................... 76
Loss of
Key .................................................. 79
Service and Warranty Information
booklet .......................................... 346
Low-beam headlamps ......................... 98
Exterior lamp switch ........................97
Indicator lamp .................................. 30
Replacing bulbs ............................. 319
Switching on .................................... 98
Lubricants .......................................... 359
Lumbar support ................................... 89
M
Maintenance ........................................ 21
Maintenance System
Service indicator display ................259
Service indicator message .............258
Service term exceeded ..................259
Manual headlamp mode (Low-
beam headlamps) ................................ 98
Manual shift program ....................... 122
Maximum engine speed see Vehicle specification
Maximum loaded vehicle weight ..... 250
Maximum load rating (tires) ............. 250
Maximum permissible tire
inflation pressure .............................. 251
Mechanical key see Key, Mechanical
Media interface ................................. 201
Memory function ................................. 96
Menus see Control system menus
Minispare wheel
see Spare wheel
Mirrors .................................................. 94
Auto-dimming rear view mirrors ....... 95
Exterior rear view mirror parking
position ............................................ 95
Exterior rear view mirrors ................95
Interior rear view mirror ...................94
Memory function .............................. 96
Vanity mirror .................................. 205
MOExtended system ......................... 329
MOExtended tires ..................... 329, 353
MON (Motor Octane Number) .......... 363
Motor Octane Number see MON
Multifunction display ........................ 128
Symbol messages ..........................287
Text messages ............................... 274
Vehicle status messages ...............272
Multifunction display messages
ABS ....................................... 288, 289
Active headlamps .......................... 299
Advanced TPMS ............................. 285
Air bags ......................................... 276
Air filter .......................................... 299
AIRMATIC ...................................... 292
Alternator .............................. 284, 297
ATTENTION ASSIST ........................292
Automatic
transmission .......................... 283, 284
Backrests ....................................... 293
Battery ................................... 284, 297
Blind Spot Assist ............................ 281
Brake fluid ..................................... 28912Index212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 12

Oil, oil levelsee Engine oil
On-board computer
see Control system
One-touch gearshifting ..................... 121
Operating safety .................................. 22
Ornamental moldings, cleaning ....... 262
Overhead control panel ...................... 33
P
Paintwork, cleaning .......................... 261
Paintwork code ................................. 347
Panic alarm .......................................... 61
Panorama roof with power tilt/
sliding panel ...................................... 195
Cleaning ......................................... 265
Operation ....................................... 195
Roller sunblinds ............................. 194
Synchronizing ................................ 196
Parcel nets ......................................... 199
Parking ............................................... 113
Parking Guidance ..................168, 170
Parktronic system ..........................165
Parking and standing lamp
Replacing bulbs ............................. 319
Parking brake .................................... 113
Messages in the multifunction
display ........................................... 289
Parking Guidance .............................. 168
Canceling ....................................... 171
Detecting a parking space .............169
Parking .......................................... 170
Parking position
Exterior rear view mirrors ................95
Transmission position ....................118
Parktronic system
Cleaning system sensors ...............263
Malfunction .................................... 168
Minimum distance .........................167
Sensor range ................................. 166
Switching on/off ........................... 168
System sensors ............................. 166
Warning indicators ...................27, 167
Parts service ...................................... 346
PASS AIR BAG OFF indicator lamp
(Canada only) see Front passenger front air bag
off indicator lamp (Canada only)
PASS AIR BAG OFF indicator lamp
(USA only) see Front passenger front air bag
off indicator lamp (USA only)
Passenger safety
see Occupant safety
Pedals ................................................. 254
Pelvis air bags ..................................... 42
Phone see Telephone
Plastic parts, cleaning ...................... 265
Power assistance .............................. 254
Power outlets .................................... 207
Power seats see Seats
Power steering
Messages in the multifunction
display ........................................... 295
Power tilt/sliding sunroof
Operation ....................................... 192
Synchronizing ................................ 194
Power washer .................................... 261
Power windows ................................. 105
Cleaning ......................................... 264
Operation ....................................... 105
Rear door window, override
switch .............................................. 60
Synchronizing ................................ 107
Practical hints ................................... 268
Preglow indicator lamp ..................... 110
PRE-SAFE ®
............................................ 53
Messages in the multifunction
display ........................................... 274
PRE-SAFE ®
Brake ................................. 69
Activating/deactivating .................137
Messages in the multifunction
display ........................................... 274
Problems
While driving .................................. 112
With vehicle ..................................... 23
With wipers .................................... 105
Product information ............................ 20
Production options weight ............... 25114Index212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 14

Safety notes ..................................... 48
Telltale ............................... 29, 52, 307
Seat heating ......................................... 92
Seating capacity ................................ 238
Seats ..................................................... 87
Adjustment ...................................... 87
Drive-dynamic multicontour seat .....91
Easy-entry/exit feature ....................93
Heating ............................................ 92
Memory function .............................. 96
Messages in the multifunction
display ........................................... 293
Split rear seat bench .....................199
Ventilation ....................................... 92
Securing cargo
Cargo tie-down rings ...................... 199
Selective setting
see Key, SmartKey
Selector lever
see Gear selector lever
Self-test
BabySmart™ .................................... 47
OCS (Occupant Classification
System) ........................................... 46
Tele Aid .......................................... 208
Service
see Maintenance
Service, parts .................................... 346
Service and warranty information ..... 20
Service intervals see Maintenance System, Service
indicator message
Service life (tires) .............................. 242
Service menu ..................................... 138
Settings
Factory setting (KEYLESS-GO) .........79
Factory setting (SmartKey) ..............77
Memory function .............................. 96
Menu ............................................. 139
Selective setting (KEYLESS-GO) .......79
Selective setting (SmartKey) ............77
Shelf below rear window, cleaning .. 266
Side impact air bags ........................... 41
Side marker lamps
Cleaning lenses ............................. 262
Messages in the multifunction
display ........................................... 300Sidewall (tires) .................................. 251
SmartKey see Key, SmartKey
SmartKey with KEYLESS-GO
see Key, SmartKey
Snow chains ...................................... 252
Snow tires see Winter tires
Spare wheel ....................................... 353
Mounting ....................................... 323
Storage location ............................ 271
Speedometer ....................................... 28
Speed settings
Cruise control ................................ 147
DISTRONIC PLUS ........................... 155
Resume function ...................148, 156
SRS
Indicator lamp .................................. 29
SRS (Supplemental Restraint System)
Indicator lamp ......................... 36, 308
Messages in the multifunction
display ........................................... 290
Standing water, driving through ...... 257
Starter switch positions
KEYLESS-GO .................................... 86
SmartKey ......................................... 85
Starting difficulties (engine) ............ 110
Starting the engine ........................... 109
Steering column see Multifunction steering wheel,
Adjustment
Steering wheel
see Multifunction steering wheel
Steering wheel gearshift control ..... 122
Stolen Vehicle Recovery Services ... 212
Storage compartments ..................... 201
Storing tires ....................................... 243
Sunroof see Power tilt/sliding sunroof
Sunshade
Rear window .................................. 205
Sun visors .................................. 204, 205
Suspension tuning see AIRMATIC 16Index212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 16

T
Tachometer .................................. 28, 126
Overspeed range ........................... 126
Tail lamps
Cleaning lenses ............................. 262
Tar stains ........................................... 261
Technical data
Air conditioning refrigerant ............362
Brake fluid ..................................... 362
Capacities fuels, coolants,
lubricants etc. ................................ 359
Coolant .......................................... 365
Engine oil additives ........................362
Engine oils ..................................... 361
Fuel requirements .......................... 363
Gasoline additives .......................... 364
Identification labels .......................346
Premium unleaded gasoline ...........362
Rims and tires ................................ 353
Spare wheel ................................... 358
Vehicle specification E 350 ............ 348
Vehicle specification
E 350 4MATIC ................................ 349
Vehicle specification
E 350 BlueTEC ............................... 348
Vehicle specification E 550 ............ 350
Vehicle specification
E 550 4MATIC ................................ 351
Vehicle specification E 63 AMG .....352
Washer and headlamp cleaning
system ................................... 361, 367
Technical data (dimensions)
see Vehicle specification
Technical data (electrical system)
see Vehicle specification
Technical data (engine)
see Vehicle specification
Technical data (weights)
see Vehicle specification
Tele Aid ............................................... 207
Emergency calls ............................. 208
Information button .........................210
Initiating an emergency call
manually ........................................ 209
Messages in the multifunction
display ........................................... 290
Remote door lock .......................... 212Remote door unlock ......................211
Roadside Assistance button ..........210
Search & Send ............................... 211
SOS button .................................... 209
Stolen Vehicle Recovery Services ..212
System self-test ............................. 208
Telephone ............................................. 30
Answering/ending a call ................136
Hands-free microphone ...................33
Menu ............................................. 135
Operation ....................................... 135
Phone book .................................... 136
Redialing ........................................ 137
Temperature
Coolant .......................................... 125
Interior temperature ......................186
Outside .......................................... 126
Tether anchorage points
see Children in the vehicle
Through-loading feature ................... 198
Tie-down rings ................................... 199
Tightening torque
Wheels ........................................... 328
TIN (Tire Identification Number) ...... 251
Tire and Loading Information
placard ............................................... 237
Tire and loading terminology ........... 249
TIREFIT ............................................... 329
Tire Identification Number see TIN
Tire inflation pressure
Checking ........................................ 231
Important notes on ........................230
Label on the inside of fuel filler
flap ................................................ 230
Placard on driver’s door B-pillar .....237
Tire labeling ....................................... 245
Tire load rating .................................. 250
Tire ply composition and material
used .................................................... 251
Tire pressure loss warning system . 232
Tire repair kit see TIREFIT
Tires ........................................... 228, 353
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ............................................ 233Index17212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 17

Air pressure ................................... 229
Care and maintenance ...................242
Cleaning ......................................... 243
Direction of rotation, spinning .......241
Important notes on tire inflation
pressure ........................................ 230
Inflation pressure ........................... 231
Information placard .......................237
Inspection ...................................... 242
Labeling ......................................... 245
Load index ............................. 246, 250
Load rating .................................... 250
Messages in the multifunction
display ................................... 284, 304
MOExtended .................................. 353
Ply composition and material
used ............................................... 251
Problems under-/overinflation ......231
Retreads ........................................ 228
Rims and tires (technical data) ......353
Rotation ......................................... 244
Service life ..................................... 242
Sizes .............................................. 353
Snow chains .................................. 252
Speed rating .......................... 247, 251
Storing ........................................... 243
Temperature .......................... 230, 244
Terminology ................................... 249
TIREFIT (tire repair kit) ...................329
Tire Identification Number .............251
Tire pressure loss warning system . 232
TPMS low tire pressure/
malfunction telltale ........................312
Traction ................................. 244, 251
Tread ............................................. 251
Tread depth ........................... 242, 252
Treadwear ...................................... 243
Treadwear indicators .............242, 252
Vehicle maximum load on ..............252
Wear pattern .................................. 244
Winter tires ............................ 252, 353
Tire speed rating ....................... 247, 251
Top tether see Children in the vehicle
Total load limit ................................... 251
Towing
Towing eye bolt .............................. 341
Vehicle ........................................... 340Towing eye bolt ................................. 341
Traction ...................................... 244, 251
Transfer case ..................................... 124
Transmission see Automatic transmission
Transmission fluid level .................... 226
Transmission gear selector lever see Gear selector lever
Transmission positions .................... 118
Traveling abroad ............................... 257
Tread (tires) ....................................... 251
Tread depth (tires) .................... 242, 252
Treadwear .......................................... 243
Treadwear indicators (tires) .... 242, 252
Trip menu ........................................... 129
Trunk
Closing ............................................. 82
Fuse box ........................................ 343
Messages in the multifunction
display ........................................... 293
Opening ........................................... 82
Opening/closing system .................. 83
Tie-down rings ............................... 199
Trunk lid emergency release ............84
Unlocking manually .......................315
Valet locking .................................... 85
Turning off the engine ...................... 113
Turn signals ....................................... 100
Cleaning lenses ............................. 262
Indicator lamps ................................ 29
Messages in the multifunction
display ........................................... 303
Replacing bulbs ............................. 319
U
Uniform Tire Quality Grading
Standards .................................. 243, 252
Units
Selecting speedometer display
mode ............................................. 141
Unleaded gasoline, premium ........... 362
Unlocking the vehicle
KEYLESS-GO .................................... 77
Manually ........................................ 314
SmartKey ......................................... 76
Upholstery, cleaning ......................... 266
Useful features .................................. 203
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Product Information
Please observe the following in your own best
interest:
We recommend using Genuine Mercedes-
Benz Parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles.
We are unable to make an assessment for
other products and therefore cannot be held
responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
Use of such parts and accessories could
adversely affect the safety, performance or
reliability of your vehicle. Please do not use
them.
Genuine Mercedes-Benz Parts and pre-
approved conversion parts and accessories
are available at any authorized Mercedes-
Benz Center. In addition, you will receive
comprehensive information on permissible
technical modifications and expert
installations.
Operator’s Manual
Notes
This Operator’s Manual contains a great deal
of useful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator’s Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in
design and equipment. Therefore,
information, illustrations, and descriptions in
this Operator’s Manual might differ from your
vehicle.
Vehicle equipment
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
operating particular equipment, any
authorized Mercedes-Benz Center will be glad
to demonstrate the proper procedures.
Optional equipment is also described in this
manual, including operating instructions
wherever necessary. Since they are special-
order items, the descriptions and illustrations
herein may vary slightly from the actual
equipment of your vehicle.
If there are any equipment details that are not
shown or described in this Operator’s
Manual, any authorized Mercedes-Benz
Center will be glad to inform you of correct
care and operating procedures. The
Operator’s Manual and Maintenance Booklet
are important documents and should be kept
with the vehicle.
Service and warranty information
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your Mercedes-Benz,
including:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
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Rhode Island, and Vermont Emission
Control System Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Important notice for California retail
buyers and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to an
authorized Mercedes-Benz Center for
service. The service advisor will record each
service in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number
1-800-FOR-MERCedes (1-800-367-6372)
(in the USA) 1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) in your vehicle literature portfolio.
Change of address or ownership
If you change your address, be sure to send
in the “Change of Address Notice” found in
the Service and Warranty Information
Booklet, or simply call the Mercedes-Benz
Customer Assistance Center (in the USA) at
1-800-FOR-MERCedes (1-800-367-6372), or
Customer Service (in Canada) at
1-800-387-0100. This will assist us in
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