towing MERCEDES-BENZ E350 4MATIC 2007 W211 Owner's Manual

ContentsReplacing bulbs ................................. 443
Bulbs ............................................ 443
Replacing bulbs for front lamps.... 446
Replacing bulbs for rear lamps ..... 448
Replacing wiper blades ...................... 450
Placing wiper arms in vertical
position ........................................ 450
Removing wiper blades ................ 451
Installing wiper blades.................. 451
Flat tire .............................................. 452
Preparing the vehicle.................... 452
Mounting the spare wheel ............ 452
Bleeding the fuel system
(diesel engine only) ............................ 459
Battery ............................................... 460
Disconnecting the battery ............ 461
Removing the battery ................... 462
Charging and reinstalling the
battery.......................................... 462
Reconnecting the battery ............. 463
Jump starting ..................................... 464
Towing the vehicle ............................. 466
Installing towing eye bolt.............. 468Fuses ................................................. 469
Fuse box in passenger
compartment ............................... 470
Fuse box in trunk ......................... 470
Technical data................................. 473
Parts service ...................................... 474
Warranty coverage............................. 475
Loss of Service and Warranty
Information Booklet ..................... 475
Identification labels ........................... 476
Layout of poly-V-belt drive ................. 478
E 320 BLUETEC ............................ 478
E 350 / E 550 ............................... 478
E 63 AMG ..................................... 478
Engine................................................ 479
Rims and tires.................................... 481
Same size tires ............................. 482
Mixed size tires ............................ 485
Spare wheel ................................. 487
Electrical system ............................... 488
Main dimensions and weights............ 489
Main dimensions .......................... 489
Weights ........................................ 490Fuels, coolants, lubricants etc. .......... 491
Capacities .................................... 491
Engine oils ................................... 495
Engine oil additives ...................... 495
Air conditioning refrigerant .......... 495
Brake fluid.................................... 495
Premium unleaded gasoline
(gasoline engine).......................... 496
Fuel requirements ........................ 496
Gasoline additives
(gasoline engine).......................... 497
Coolants ...................................... 498
Windshield washer system and
headlamp cleaning system*......... 500
Index................................................. 501

23 At a glance
Exterior view
Item
Page
1
Trunk

Unlocking
120


Opening and closing
120,
122


Spare wheel
432


Vehicle tool kit
434
2
Rear lamps
445
3
Rear window, defrosting
203
4
Fuel filler flap
321
Gasoline
496
5
Doors

Locking and unlocking
110


Opening and closing
119
Item
Page
6
Towing eye bolt
468
General information
466
7
Rims and tires
481


Checking tire inflation
pressure
342


Spare wheel
432


Flat tire
452
8
Front lamps
444
9
Hood, opening
325
Engine oil
327
Coolant
330
Item
Page
a
Windshield wipers
58
Wiper blades, replacing
450
Wiper blades, cleaning
374
b
Window, cleaning
374
c
Roofs

Power tilt/sliding sun-
roof
242


Panorama roof with
power tilt/sliding panel*
245
d
Exterior rear view mirror
47
Parking position
136
e
Headlamp cleaning system*
198

298 Controls in detailUseful featuresThe Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
The following is only available in the USA:

Sign and Drive services: Services such
as a jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.Information button¡
The Information button¡ is located be-
low the center armrest cover.

Press and hold button (for longer than
2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the au-
dio system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
i
The indicator lamp on the Roadside Assis-
tance button• remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button¡).
See system self-check (
page 295) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network is not available). The
message
Call failed
appears in the multi-
function display.
Roadside Assistance calls can be terminated us-
ing button t on the multifunction steering
wheel or the respective button for ending a tele-
phone call on the COMAND headunit.

338 OperationTires and wheelsSteps for determining correct load limit
The following steps have been developed
as required of all manufacturers under
Title 49, Code of U.S. Federal Regulations,
Part 575 pursuant to the “National Traffic
and Motor Vehicle Safety Act of 1966”.
Step 1
Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on
your vehicle’s placard.
Step 2

Determine the combined weight of the
driver and passengers that will be
riding in your vehicle.
Step 3

Subtract the combined weight of the
driver and passengers from XXX kilo-
grams or XXX lbs.Step 4

The resulting figure equals the avail-
able amount of cargo and luggage load
capacity. For example, if the “XXX”
amount equals 1400 lbs. and there will
be five 150 lbs. passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lbs.
(1400-750 (5 x 150) = 650 lbs.).
Step 5

Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in step 4.Step 6 (if applicable)

If your vehicle will be towing a trailer,
load from your trailer will be trans-
ferred to your vehicle. Consult this
manual to determine how this reduces
the available cargo and luggage load
capacity of your vehicle (
page 340).
The following table shows examples on
how to calculate total and cargo load
capacities with varying seating configura-
tions and number and size of occupants.
The following examples use a load limit
of 1500 lbs. This is for illustration
purposes only. Make sure you are using
the actual load limit for your vehicle stated
on the vehicle’s placard (
page 337).

340 OperationTires and wheelsCertification label
Even after careful determination of the
combined weight of all occupants, cargo
and the trailer tongue load (if applicable)
(page 340) as to not exceed the permis-
sible load limit, you must make sure that
your vehicle never exceeds the Gross Vehi-
cle Weight Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for either the
front or rear axle. You can obtain the
GVWR and GAWR from the certification la-
bel. The certification label can be found on
the driver’s door B-pillar, see “Technical
data” (
page 476).Gross Vehicle Weight Rating (GVWR): The
total weight of the vehicle, all occupants,
all cargo, and the trailer tongue load
(
page 340) must never exceed the
GVWR.
Gross Axle Weight Rating (GAWR): The to-
tal allowable weight that can be carried by
a single axle (front or rear).
To assure that your vehicle does not ex-
ceed the maximum permissible weight
limits (GVWR and GAWR for front and rear
axle), have the loaded vehicle (including
driver, passengers and all cargo and, if ap-
plicable, trailer fully loaded) weighed on a
suitable commercial scale.Trailer tongue load
The tongue load of any trailer is an impor-
tant weight to measure because it affects
the load you can carry in your vehicle. If a
trailer is towed, the tongue load must be
added to the weight of all occupants riding
and any cargo you are carrying in the
vehicle. The tongue load typically is
10 percent of the trailer weight and every-
thing loaded in it.
Your Mercedes-Benz has been designed
primarily to carry passengers and their
cargo. Mercedes-Benz does not recom-
mend trailer towing with your vehicle.

379 Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Resetting activated head restraints
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Bleeding the fuel system
(diesel engine only)
Battery
Jump starting
Towing the vehicle
Fuses

434 Practical hintsWhere will I find ...?Vehicle tool kit
The vehicle tool kit is stored in the com-
partment underneath the trunk floor
(page 432).
The vehicle tool kit includes:


One pair of universal pliers


One towing eye bolt


One wheel wrench


One alignment bolt


One fuse extractor


Spare fuses


Collapsible wheel chock


A pair of gloves
Setting up the collapsible wheel chock
The collapsible wheel chock serves to
additionally secure the vehicle, e.g. while
changing the wheel.1Tilt the plates upward
2Fold the lower plate outward
3Insert the plate

Tilt both plates upward1.

Fold the lower plate outward2.

Guide the tabs of the lower plate all the
way into the openings of the base
plate3.
Vehicle jackWarning!
G
The jack is designed exclusively for jacking
up the vehicle at the jack take-up brackets
built into both sides of the vehicle. To help
avoid personal injury, use the jack only to lift
the vehicle during a wheel change. Never
get beneath the vehicle while it is supported
by the jack. Keep hands and feet away from
the area under the lifted vehicle. Always
firmly set parking brake and block wheels
before raising vehicle with jack.
Do not disengage parking brake while the
vehicle is raised. Be certain that the jack is
always vertical (plumb line) when in use,
especially on hills. Always try to use the jack
on level surface. Make sure the jack arm is
fully seated in the jack take-up bracket.
Always lower the vehicle onto sufficient
capacity jackstands before working under
the vehicle.

466 Practical hintsTowing the vehicleMercedes-Benz recommends that the vehi-
cle be transported with all wheels off the
ground using flatbed or appropriate wheel
lift/dolly equipment. This method is pref-
erable to other types of towing.When circumstances do not permit the
recommended towing methods, the vehi-
cle may be towed with all wheels on the
ground or front wheels raised (except vehi-
cles with 4MATIC) only so far as necessary
to have the vehicle moved to a safe loca-
tion where the recommended towing
methods can be employed.!
Do not tow-start the vehicle.
!
Use flatbed or wheel lift/dolly equipment
with SmartKey in starter switch turned to
position0.
Do not tow with sling-type equipment. Towing
with sling-type equipment over bumpy roads will
damage radiator and supports.
To prevent damage during transport, do not tie
down vehicle by its chassis or suspension parts.
Switch off the tow-away alarm and the automatic
central locking.
!
Vehicles with 4MATIC:
Do not tow with one axle raised. Doing so could
damage the transfer case, which is not covered
by the Mercedes-Benz Limited Warranty.
All wheels must be on or off the ground. Observe
instructions for towing the vehicle with all
wheels on the ground.
Warning!
G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:

the engine will not run


there is a malfunction in the brake
system


there is a malfunction in the power sup-
ply or in the vehicle’s electrical system
as that will be necessary to adequately con-
trol the towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make certain the SmartKey is in
starter switch position2.
If the SmartKey is left in the starter switch
position0 for an extended period of time, it
can no longer be turned in the switch. In this
case, the steering is locked. To unlock, re-
move SmartKey from starter switch and re-
insert.

467 Practical hints
Towing the vehicle
Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle. Adapt your driving accordingly.!
If the vehicle is towed with the front axle
raised (not permissible for vehicles with
4MATIC), the gear selector lever must be in
positionN and the engine must be shut off
(SmartKey in starter switch position0 or1).
Active braking action through the ESP
® may
otherwise seriously damage the brake system.
When towing the vehicle with all wheels on the
ground, the gear selector lever must be in
positionN and the SmartKey must be in starter
switch position2.
When towing the vehicle with all wheels on the
ground or the front axle raised, the vehicle may
be towed only for distances up to 30 miles
(50 km) and at a speed not to exceed 30 mph
(50 km/h).
!
Towing of the vehicle should only be done
using the properly installed towing eye bolt.
Never attach tow cable, tow rope or tow rod to
the vehicle chassis, frame or suspension parts.
i
When towing the vehicle with all wheels on
the ground, please note the following:
With the automatic central locking activated and
the SmartKey in starter switch position2, or
KEYLESS-GO
* start/stop button in position2,
the vehicle doors lock if the left front wheel as
well as the right rear wheel are turning at vehicle
speeds of approximately 9 mph (15 km/h) or
more.
To prevent the vehicle door locks from locking,
deactivate the automatic central locking
(
page 127).
i
To signal turns while being towed with the
hazard warning flasher in use, turn SmartKey in
starter switch to position2 and activate the
combination switch for the left or right turn sig-
nal in the usual manner – only the selected turn
signal will operate.
Upon canceling the turn signal, the hazard warn-
ing flasher will operate again.
i
The gear selector lever will remain locked in
positionP and the SmartKey will not turn in the
starter switch if the battery is disconnected or
discharged. For more information see “Batter-
ies” (page 460) or “Jump starting”
(
page 464).
For information on manual unlocking of the gear
selector lever, see (
page 438).

468 Practical hintsTowing the vehicleInstalling towing eye bolt
Front of vehicle
1Cover on right side of front bumper
To remove cover:
Press mark on cover1 in direction of
arrow.

Lift cover1 off to reveal the threaded
hole for towing eye bolt.
The towing eye bolt is supplied with the
tool kit (located in the storage compart-
ment under the trunk floor).

Screw towing eye bolt in to its stop and
tighten with lug wrench.
To reinstall cover:

Fit cover1 and snap into place.
Rear of vehicle
2Cover on right side of rear bumper
To remove cover:

Pull cover2 in direction of arrow.

Fold cover2 down to reveal the
threaded hole for the towing eye bolt.The towing eye bolt is supplied with the
tool kit (located in the storage compart-
ment under the trunk floor).

Screw towing eye bolt in to its stop and
tighten with lug wrench.
To reinstall cover:

Fit cover2 and snap into place.