maintenance MERCEDES-BENZ G-Class 2012 W463 Owner's Manual

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and
avoid endangering yourself and others.
The equipment or model designation of your
vehicle may differ according to:
R
model
R order
R country variant
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
Therefore, you
cannot base any claims on the
illustrations or text content in this Operator's
Manual.
The following are integral components of the
vehicle:
R Operator's Manual
R Brief Instructions 1
R Maintenance Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
1 Canada only.
4635842872 É463584287 22ËÍ

Index
....................................................... 4Introduction .........................................
17 At a glance
........................................... 23 Safety ...................................................
31 Opening/closing
................................. 59 Seats, steering wheel and mirrors ....
73 Lights and windshield wipers
............87 Climate control
................................. 103 Driving and parking ..........................
113 On-board computer and displays
....151 Stowing and features .......................
187 Maintenance and care
......................209 Breakdown assistance
.....................223 Wheels and tires ...............................
241 Technical data ...................................
269 Contents
3

High-performance brake system ....
132
Important safety notes
..................130
Maintenance .................................. 131
Parking brake ................................ 128
Warning lamp ................................. 180
Brush guard ....................................... 203
Bulbs Backup lamp .................................... 99
Brake lamp ...................................... 98
Cornering light function ...................96
Fog lamps ........................................ 96
Overview .......................................... 95
Rear fog lamp .................................. 99
Tail lamp .......................................... 98
Turn signal lamp .............................. 96C
CAC (Customer Assistance Center) ......... 21
California
Important notice for retail
customers and lessees ....................18
Capacities
see Technical data


Care
Carpets .......................................... 222
Car wash ........................................ 217
Chrome parts ................................. 220
Display ........................................... 220
Gear or selector lever ....................221
Headlamps ..................................... 220
Matte finish ................................... 219
Notes ............................................. 216
Paint .............................................. 218
Plastic trim .................................... 221
Power washer ................................ 218
Rear view camera .......................... 220
Roof lining ...................................... 222
Seat belt ........................................ 222
Seat covers .................................... 221
Sensors ......................................... 220
Steering wheel ............................... 221
Tail pipes ....................................... 220
Trim strips ..................................... 221
Washing by hand ........................... 217
Wheels ........................................... 218
Windows ........................................ 219Wiper blades
.................................. 219
Wooden trim .................................. 221
Cargo compartment cover ...............192
Cargo compartment enlargement ...190
Cargo tie down rings .........................192
CD player/CD changer Operating (on-board computer) ..... 157
Center console
Overview .......................................... 28
Central locking
Automatic locking (on-board
computer) ...................................... 161
SmartKey ......................................... 60
Changing bulbs
Headlamps .......................................

94
Changing gears .................................. 121
Checklist After driving off-road ...................... 136
Before driving off-road ................... 136
Child-proof locks
Rear doors ....................................... 52
Children
In the vehicle ................................... 47
Restraint systems ............................ 47
Child seat
Automatic recognition ..................... 37
Automatic recognition/air bag
deactivation, self-test ......................39
LATCH-type (ISOFIX) child seat
anchors ............................................ 50
Special seat belt retractor ............... 49
Top Tether ....................................... 51
Troubleshooting ............................... 40
Chrome parts (cleaning
instructions) ...................................... 220
Cigarette lighter ................................ 195
Climate control Activating/deactivating ................. 106
Controlling automatically ...............107
Cooling with air dehumidification ..106
Defrosting the windows ................. 108
Defrosting the windshield .............. 108
Dual-zone automatic climate
control ........................................... 105
Important safety notes .................. 104
Indicator lamp ................................ 107 Index
5

Unladen weight (definition) ............
263
Wear indicator (definition) .............265
Wheel rim (definition)
....................263
see Flat tire
Top Tether ............................................ 51
Tow-away alarm .................................. 58
Towing Important safety guidelines ...........235
In the event of malfunctions ..........237
Towing eye
Front .............................................. 235
Rear ............................................... 235
Trailer loads and drawbar
noseweights ...................................... 256
Transfer case Display message ............................ 178
Shift ranges ................................... 145
Transmission position display .........120
Transmission positions ....................120
Transporting the vehicle .................. 236
Traveling uphill Brow of hill ..................................... 139
Trip computer (on-board
computer) .......................................... 162
Trip odometer Calling up ....................................... 156
Turn signal
Display message ............................ 168
Turn signals ......................................... 91
TWR (Tongue Weight Rating)
(definition) ......................................... 265
Type identification plate see Vehicle identification plate U
Ultrasonic backing up aid Function/notes

............................. 142
Malfunction .................................... 144
Range of the sensors ..................... 142
Warning display ............................. 143
Unlocking
Emergency unlocking .......................66
From inside the vehicle (central
unlocking button) ............................. 65 V
Vanity mirror Sun visor ........................................ 194
Vehicle
Data acquisition ............................... 22
Emergency unlocking .......................66
Equipment

....................................... 17
Individual settings (on-board
computer) ...................................... 158
Loading .......................................... 252
Lowering ........................................ 229
Maintenance .................................... 18
Parking for a long period ................ 128
Raising ........................................... 227
Reporting problems .........................21
Towing away .................................. 235
Tow-starting ................................... 235
Transporting .................................. 236
Vehicle dimensions
Technical data ............................... 277
Vehicle identification number
see VIN
Vehicle identification plate ..............271
Vehicle tool kit .................................. 224
Vehicle weights Technical data ............................... 277
Ventilation
Setting the air distribution .............107
Setting the airflow ......................... 108
Video (DVD) ........................................ 157
VIN ...................................................... 271 W
Warning and indicator lamps ABS

................................................ 181
Brakes ........................................... 180
Check Engine ................................. 184
ESP ®
.............................................. 182
ESP ®
OFF ....................................... 182
Fuel tank ........................................ 184
Overview .......................................... 26
PASSENGER AIRBAG OFF ................ 37
Reserve fuel ................................... 184
Seat belt ........................................ 178 Index
15

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for your vehicle.
Mercedes-Benz tests
genuine parts as well as
conversion parts and accessories that have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles, even if they have been
independently or officially approved. The use
of non-approved parts could affect your
vehicle's operating safety. Mercedes-Benz
therefore recommends that you use genuine
Mercedes-Benz parts, conversion parts and
accessories that have been approved for your
vehicle. Genuine Mercedes-Benz parts,
approved conversion parts and accessories
are available from any authorized Mercedes-
Benz Center. Here, you will receive advice
about permissible technical modifications,
and the parts will be professionally installed. Operator's Manual
Notes on the Operator's Manual
Before you

first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding them may lead to
damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Benz Limited Warranty. Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
The

equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and the Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
Your vehicle

is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont warranty on the
emission control system
R State warranty enforcement laws (lemon
laws) Introduction
17

Information for customers in
California
In California, you have the right to exchange
a vehicle or receive a refund of the purchase
or leasing price if Mercedes-Benz USA, LLC
and/or an authorized workshop or
maintenance facility cannot, after several
authorized repairs, rectify considerable
damage to
or malfunctions of the vehicle that
are covered by the contractual warranty.
Customers who purchase or lease a vehicle
may have their vehicles repaired within 18
months from delivery or up until an odometer
reading of 29,000 km (i.e. 18,000 miles),
whichever comes first, if:
(1) the serious defect or damage can result in deadly or serious injury to the vehicle
occupants while driving AND this defect
has already been repaired at least twice
AND Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or damage, though less serious than

(1) above, has already been
repaired at least four times AND
Mercedes-Benz has been informed in
writing of the necessity of a repair.
(3) the vehicle cannot be used for longer than 30 calendar days because of repair
work resulting from this or other serious
defects or damage.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers

technical help in the case of a
breakdown. Your calls to the toll-free
Roadside Assistance Hotline are answered by
our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
You can find further information in the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in the vehicle document wallet.
In accordance with standard program
guidelines, Roadside Assistance is prepared
to provide vehicle service up until a
reasonable distance from the next paved
roadway. We will make every effort to assist
in a breakdown situation. However, the
accessibility of your vehicle will be
determined by our authorized Mercedes-Benz
Service technician or the tow service provider
on a case-by-case basis.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician and
tow service provider. Change of address or change of
ownership
In the event of a change of address, please
send us the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 18
Introduction

produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact
an
authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving. G
WARNING
Heavy
blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride disturbance,

or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs. On-board diagnostics interface
G
WARNING
If you connect equipment to the on-board
diagnostics interface, it can affect the
operation of the vehicle systems. This can
impair the operating safety of your vehicle
while driving. There is a risk of accident. Do not connect any equipment to the on-
board diagnostics interface.
G
WARNING
Loose equipment or equipment cables which
are connected to the on-board diagnostics
interface can obstruct the area around the
pedals. The

equipment or the cables could get
between the pedals in the event of sudden
braking or acceleration. You may then no
longer be able to brake, operate the clutch or
accelerate as intended. There is a risk of
accident.
Do not attach any equipment or cables in the
driver footwell.
Connecting equipment to the on-board
diagnostics interface can lead to emissions
monitoring information being reset. This may
lead to the vehicle failing to meet the
requirements at the next special emissions
test or main inspection.
If the engine is switched off and equipment
which is connected to the on-board
diagnostics interface is used, the starter
battery may discharge.
The on-board diagnostics interface is only
intended for the connection of diagnostic
equipment at a qualified specialist workshop. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on

your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work20
Introduction

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please
note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops (Y page 20). Overview of climate control systems
Important safety notes
G
WARNING
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled

replacement interval. A clogged
filter will reduce the air volume to the interior
and the windows could fog up, impairing
visibility and endangering you and others.
Have a blocked filter replaced at a Mercedes-
Benz Center as soon as possible. G
WARNING
Follow
the recommended settings for heating
and cooling given on the following pages.
Otherwise, the windows could fog up,
impairing visibility and endangering you and
others.
Automatic climate control controls the
temperature and the humidity in the vehicle
interior and filters undesirable substances
from the air.
The automatic climate control is only
operational when the engine is running 4
.
Optimum operation is only achieved if you
drive with the side windows and sliding
sunroof closed. i
Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature ( Y page 69).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can filter out most
particles of

dust, and completely filters out
pollen. A clogged filter reduces the amount
of air supplied to the vehicle interior. For
this reason, you should always observe the
interval for replacing the filter, which is
specified in the Maintenance Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Maintenance
Booklet.
4 The residual heat function can only be switched on/off if the ignition is switched off.104
Overview of climate control systems
Climate control

X
Connect a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop.
If you
leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General driving tips
Important safety notes G
WARNING
Always remember that you must concentrate
primarily on driving the vehicle. The driver's
concentration must always be directed
primarily at road traffic. For your own safety
and that of others, we recommend that you
stop the vehicle at a safe place and in
accordance with

the traffic conditions before
making or accepting a phone call.
Comply with all legal requirements if you use
the telephone while driving. Use the hands-
free system and only use the telephone when
road, weather and traffic conditions permit. In
some jurisdictions, it is forbidden for drivers
to use mobile phones while driving.
Only operate COMAND (Cockpit Management
and Data System) in compliance with all legal
requirements and when the road, weather and
traffic conditions permit. You may otherwise
not be able to observe the traffic conditions,
endangering yourself and others.
Remember that your vehicle covers a distance
of 44 feet (approximately 14 m) a second
when it is traveling at only 30 mph
(approximately 50 km/h). Drive sensibly – save fuel Observe the following tips to save fuel:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers when they are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work performed at
the service intervals specified in the
Maintenance Booklet or indicated by the
service interval indicator.
Fuel consumption also increases when
driving in

cold weather, in stop-and-go traffic
and in mountainous terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are

greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals G
WARNING
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or Driving tips
129
Driving and parking
Z

accelerate. This could lead to accidents and
injury.
Rolling with the engine switched off G
WARNING
There is no power assistance for the steering
and the

brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Exhaust check G
WARNING
Inhalation
of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not

run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency
when they are maintained exactly in
accordance with the manufacturer's
specifications. For this reason, all work on the
engine must be carried out only by qualified
and authorized Mercedes-Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. Brakes
Important safety notes G
WARNING
On
slippery road surfaces, never downshift in
order to obtain braking action. This could
result in

drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of control loss.
Do not engage the transfer case in position
LOW when driving on ice or packed snow. At
speeds below 18 mph (30 km/h) vehicle
steering is adversely affected by the Off-road
ABS.
Downhill gradients !
On long and steep gradients, you must
reduce the load on the brakes by shifting
early to

a lower gear. This allows you to take
advantage of the engine braking effect and
helps avoid overheating and excessive
wear of the brakes.
When you take advantage of the engine
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benz warranty.
Heavy and light loads G
WARNING
Depressing
the brake pedal constantly results
in excessive

and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a short while. This allows the
airflow to cool the brakes more quickly. 130
Driving tips
Driving and parking