ESP MERCEDES-BENZ GL-Class 2014 X166 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2014, Model line: GL-Class, Model: MERCEDES-BENZ GL-Class 2014 X166Pages: 462, PDF Size: 32.46 MB
Page 2 of 462

Publication details
Internet
Further information about Mercedes-Benz
vehicles and about Daimler AG can be found
on the following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada
only) Editorial office
© Daimler AG: Not to be reprinted, translated
or otherwise reproduced, in whole or in part,
without written permission from Daimler AG. Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
Registered trademarks:
R
Bluetooth ®
is a registered trademark of
Bluetooth SIG Inc.
R DTS is a registered trademark of DTS, Inc.
R Dolby and MLP are registered trademarks
of DOLBY Laboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
are
registered trademarks of Daimler AG.
R HomeLink ®
is a registered trademark of
Johnson Controls.
R iPod ®
and iTunes ®
are registered
trademarks of Apple Inc.
R Logic7 ®
is a registered trademark of
Harman International Industries.
R Microsoft ®
and Windows media ®
are
registered trademarks of Microsoft
Corporation.
R SIRIUS is a registered trademark of Sirius
XM Radio Inc.
R HD Radio is a registered trademark of
iBiquity Digital Corporation.
R Gracenote ®
is a registered trademark of
Gracenote, Inc.
R ZAGATSurvey ®
and related brands are
registered trademarks of ZagatSurvey,
LLC.
In this Operator's Manual you will find the
following symbols: G
WARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others. H
Environmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle. i
Practical tips or further information that
could be helpful to you.
X This symbol indicates an
instruction that must be followed.
X Several of these symbols in
succession indicate an instruction
with several steps.
(Y page) This symbol tells you where you
can find more information about a
topic.
YY This symbol indicates a warning or
an instruction that is continued on
the next page.
Display
Display This font indicates a display in the
multifunction display/COMAND
display.
Parts of the software in the vehicle are
protected by copyright ©
2005
The FreeType Project
http://www.freetype.org. All rights
reserved.
As at 18.03.2013 
Page 10 of 462

Cornering light function
Display message ............................ 303
Function/notes ............................. 133
Crash-responsive emergency
lighting ............................................... 137
Crosswind driving assistance ............74
Cruise control Activating ....................................... 202
Activation conditions .....................202
Cruise control lever .......................201
Deactivating ................................... 203
Display message ............................ 317
Driving system ............................... 201
Function/notes ............................. 201
Important safety notes ..................201
Storing and maintaining current
speed ............................................ .202
Cup holder
Center console .............................. 349
Important safety notes ..................348
Rear compartment .........................349
Temperature controlled .................349
Third row of seats ..........................350
Customer Assistance Center (CAC) ...28
Customer Relations Department .......28 D
Data see Technical data
Daytime running lamps
Display message ............................ 305
Function/notes ............................. 128
Switching on/off (on-board
computer) ...................................... 283
Declarations of conformity ................. 27
DEF Adding ........................................... 186
Display message ............................ 309
Filling capacity ............................... 449
Important safety notes ..................448
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 284
Interior lighting .............................. 284
Diagnostics connection ......................27
Diesel ................................................. .447
Differential locks (display message) 311Digital speedometer
.........................276
DIRECT SELECT lever see Automatic transmission
Display message
ASSYST PLUS ................................ 374
Display messages
Calling up (on-board computer) .....290
Driving systems ............................. 309
Engine ............................................ 306
General notes ................................ 290
Hiding (on-board computer) ...........290
KEYLESS-GO .................................. 323
Lights ............................................ .303
Safety systems .............................. 291
SmartKey ....................................... 323
Tires ............................................... 318
Vehicle .......................................... .320
Distance recorder
see Odometer
see Trip odometer
Distance warning (warning lamp) ....336
Distance warning function Activating/deactivating .................281
Function/notes ................................ 69
Warning lamp ................................. 336
DISTRONIC PLUS
Activating ....................................... 206
Activation conditions .....................206
Cruise control lever .......................205
Deactivating ................................... 209
Display message ............................ 315
Displays in the multifunction
displa y........................................... 210
Driving tips .................................... 211
Function/notes ............................. 203
Important safety notes ..................204
Setting the specified minimum
distance ......................................... 209
Warning lamp ................................. 336
Doors
Automatic locking (on-board
computer) ...................................... 284
Automatic locking (switch) .............. .88
Central locking/unlocking
(SmartKey) ...................................... .80
Control panel ................................... 40
Display message ............................ 321
Emergency locking ........................... 88 8
Index 
Page 11 of 462

Emergency unlocking
.......................88
Important safety notes ....................86
Opening (from inside) ......................87
Overview .......................................... 86
Power closing feature ......................88
Drinking and driving .........................192
Drive program Automatic ...................................... 178
Display (DIRECT SELECT lever) ......173
Manual .......................................... .178
Manual (AMG vehicles) ..................179
Manual (vehicles with the
ON&OFFROAD package) ................179
Off-road program (vehicles with
the ON&OFFROAD package) ..........258
SETUP (on-board computer) ..........287
see On-road programs
Driver's door
see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service .................376
Symmetrical low bea m.................. 128
Driving in mountainous terrain
Approach/departure angl e............ 200
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety systems
4ETS (Electronic Traction System) ...72
ABS (Anti-lock Braking System) .......67
ADAPTIVE BRAKE ............................. 75
Adaptive Brake Assist ......................71
BAS (Brake Assist System) ..............68
BAS PLUS (Brake Assist System
PLUS) .............................................. .68
COLLISION PREVENTION ASSIST ....69
Distance warning function ...............69
Electronic brake force distribution ...74
ESP ®
(Electronic Stability Program) .72
Important safety information ...........67
Overview .......................................... 66
PRE-SAFE ®
Brake ............................ .75
STEER CONTROL ............................. 76Driving systems
360°camera .................................. 235
Active Blind Spot Assist .................247
Active Curve System ......................218
Active Driving Assistance package 247
Active Lane Keeping Assist ............251
Active Parking Assist .....................226
ADS ............................................... 217
AIRMATIC package ........................217
AMG adaptive sport suspension
system ........................................... 221
ATTENTION ASSIST ........................239
Blind Spot Assist ............................ 243
Cruise control ................................ 201
Display message ............................ 309
DISTRONIC PLUS ........................... 203
HOLD function ............................... 216
Lane Keeping Assist ......................245
Level control (vehicles with
AIRMATIC package) .......................218
Level control (vehicles with the
ON&OFFROAD package) ................212
On-road programs .......................... 253
PARKTRONIC ................................. 222
Rear view camera .......................... 230
Driving tips
Automatic transmission .................176
Brakes ........................................... 193
Break-in period .............................. 166
DISTRONIC PLUS ........................... 211
Downhill gradient ........................... 193
Drinking and driving .......................192
Driving abroad ............................... 128
Driving in winter ............................ .196
Driving on flooded roads ................195
Driving on sand .............................. 199
Driving on wet roads ......................195
Driving over obstacles ...................199
Exhaust check ............................... 192
Fuel ................................................ 192
General .......................................... 191
Hydroplaning ................................. 195
Icy road surfaces ........................... 196
Limited braking efficiency on
salted road s................................... 194
Off-road driving .............................. 197
Off-road fording ............................. 195
Snow chains .................................. 407 Index
9 
Page 12 of 462

Symmetrical low beam
..................128
Tire ruts ......................................... 199
Towing a trailer .............................. 264
Traveling uphill ............................... 200
Wet road surface ........................... 194
DSR (Downhill Speed Regulation)
Display message ............................ 312
Function/notes ............................. 256
DVD audio
Operating (on-board computer) .....278
DVD video
Operating (on-board computer) .....279 E
EASY-ENTRY feature Activating/deactivating .................285
Function/notes ............................. 121
EASY-EXIT feature
Crash-responsive ........................... 122
Function/notes ............................. 121
Switching on/off ........................... 285
EBD (electronic brake force
distribution)
Display message ............................ 293
Function/notes ................................ 74
ECO display
Function/notes ............................. 192
On-board computer .......................276
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency release
Driver's door .................................... 88
Vehicle ............................................. 88
Emergency spare wheel
General notes ................................ 439
Important safety notes ..................439
Removing ....................................... 440
Storage location ............................ 440
Technical data ............................... 441
Emergency Tensioning Devices
Function .......................................... .59
Safety guideline s............................. 43
Emergency unlocking
Tailgate ............................................ 93
Emissions control
Service and warranty information ....24 Engine
Check Engine warning lamp ........... 333
Display message ............................ 306
Engine number ...................... 444, 445
Irregular running ............................ 172
Jump-starting ................................. 395
Starting problems ..........................172
Starting the engine with the
SmartKey ....................................... 169
Starting with KEYLESS-GO .............170
Switching off .................................. 189
Tow-starting (vehicle) ..................... 400
Engine electronics
Problem (malfunction) ...................172
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 372
Additives ........................................ 450
Checking the oil level ..................... 371
Checking the oil level using the
dipstick .......................................... 371
Display message ............................ 308
Filling capacity ............................... 449
Notes about oil grades ................... 449
Notes on oil level/consumption ....371
Temperature (on-board computer) .287
Viscosity ........................................ 450
ESP ®
(Electronic Stability
Program) 4ETS ................................................ 72
AMG menu (on-board computer) ...287
Characteristics ................................. 73
Deactivating/activating ...................73
Display message ............................ 291
Function/notes ................................ 72
General notes .................................. 72
Important safety information ...........72
Trailer stabilization ........................... 74
Warning lamp ................................. 329
Exhaust check ................................... 192
Exhaust pipe (cleaning instructions) 381
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 122
Dipping (automatic) .......................12310
Index 
Page 16 of 462

Media Interface
see Separate operating instructions
Memory card (audio) .........................278
Memory function ............................... 125
Message memory (on-board
computer) .......................................... 290
Mirrors see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............279
Modifying the programming
(SmartKey) ........................................... 81
MOExtended tires .............................. 387
Mounting wheels Lowering the vehicle ......................432
Mounting a new wheel ...................431
Preparing the vehicle .....................428
Raising the vehicle .........................429
Removing a wheel ..........................431
Securing the vehicle against
rolling away ................................... 428
MP3
Operation ....................................... 278
see separate operating instructions
Multifunction display
Function/notes ............................. 274
Permanent displa y......................... 283
Multifunction steering wheel
Operating the on-board computer .273
Overview .......................................... 35N
Navigation Menu (on-board computer) ............277
see separate operating instructions
Night View Assist Plus
Activating/deactivating .................241
Cleaning ......................................... 381
Problem (malfunction) ...................243
Notes on breaking-in a new vehicle 166 O
Occupant Classification System
(OCS) Faults ............................................... 53
Operation ........................................ .49
System self-test ............................... 51
Occupant safety
Air bags ........................................... 44
Important safety notes ....................42
PRE-SAFE ®
(anticipatory
occupant protection) .......................54
SRS (Supplemental Restraint
System) ........................................... 43
OCS
Faults ............................................... 53
Operation ........................................ .49
System self-test ............................... 51
Odometer ........................................... 275
Off-road driving Approach/departure angl e............ 455
Checklist after driving off-road ......198
Checklist before driving off-road .... 198
Fording depth ................................ 454
General information .......................197
Important safety notes ..................197
Maximum gradient climbing ability 455
Traveling uphill ............................... 200
Off-road programs (vehicles with
the ON&OFFROAD package)
Displays in the COMAND displa y... 262
Function/notes ............................. 258
Off-road program 1 ........................258
Off-road program 2 ........................259
Off-road system
4MATIC .......................................... 256
DSR ............................................... 256
LOW RANGE off-road gear .............259
Off-road 4ETS .................................. 72
Off-road ABS .................................... 68
Off-road ESP ®
.................................. 74
Off-road programs (vehicles with
the ON&OFFROAD package) ..........258
Oil
see Engine oil
On and Offroad menu (on-board
computer) .......................................... 28614
Index 
Page 22 of 462

Warning lamp ................................. 337
Warning message .......................... 414
Tires
Aspect ratio (definition) .................426
Average weight of the vehicle
occupants (definition) ....................425
Bar (definition) ............................... 424
Changing a wheel .......................... 427
Characteristics .............................. 424
Checking ........................................ 405
Definition of terms .........................424
Direction of rotatio n...................... 428
Display message ............................ 318
Distribution of the vehicle
occupants (definition) ....................427
DOT, Tire Identification Number
(TIN) .............................................. .424
DOT (Department of
Transportation) (definition) ............425
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 425
GTW (Gross Trailer Weight)
(definition) ..................................... 425
GVW (Gross Vehicle Weight)
(definition) ..................................... 425
GVWR (Gross Vehicle Weight
Rating) (definition) .........................425
Important safety notes ..................404
Increased vehicle weight due to
optional equipment (definition) ......425
Kilopascal (kPa) (definition) ...........425
Labeling (overview )........................ 421
Load bearing index (definition) ......426
Load index ..................................... 423
Load index (definition) ...................426
M+S tires ....................................... 406
Maximum loaded vehicle weight
(definition) ..................................... 425
Maximum load on a tire (definition) 426
Maximum permissible tire
pressure (definition) ....................... 426
Maximum tire loa d......................... 423
Maximum tire load (definition) .......426
MOExtended tires ..........................406
Optional equipment weight
(definition) ..................................... 426
PSI (pounds per square inch)
(definition) ..................................... 426Replacing
....................................... 427
Service life ..................................... 406
Sidewall (definition) .......................426
Speed rating (definition) ................425
Storing ........................................... 428
Structure and characteristics
(definition) ..................................... 424
Temperature .................................. 420
TIN (Tire Identification Number)
(definition) ..................................... 426
Tire bead (definition) ......................426
Tire pressure (definition) ................426
Tire pressures (recommended )...... 425
Tire size (data) ............................... 432
Tire size designation, load-bearing
capacity, speed rating .................... 421
Tire tread ....................................... 405
Tire tread (definition) .....................426
Total load limit (definition) .............427
Traction ......................................... 420
Traction (definition) .......................427
Tread wea r..................................... 420
TWR (permissible trailer drawbar
noseweight) (definition) .................427
Uniform Tire Quality Grading
Standards ...................................... 419
Uniform Tire Quality Grading
Standards (definition) ....................425
Unladen weight (definition) ............426
Wear indicator (definition) .............427
Wheel and tire combination ...........435
Wheel rim (definition) ....................425
see Flat tire
Tool
see Vehicle tool kit
Top Tether ............................................ 64
Towing Important safety guidelines ...........397
Installing the towing eye ................398
Removing the towing eye ...............399
Towing a trailer
Active Parking Assist .....................230
Axle load, permissible ....................457
Cleaning the trailer tow hitch ......... 381
Coupling up a trailer ......................266
Decoupling a trailer .......................268
Driving tips .................................... 264
ESP ®
(Electronic Stability Program) .7420
Index 
Page 24 of 462

Vehicle emergency locking
................88
Vehicle identification number see VIN
Vehicle identification plate ..............444
Vehicle level AMG adaptive sport suspension
system ........................................... 221
Vehicle level (display message) .......310
Vehicle maintenance see ASSYST PLUS
Vehicle tool kit .................................. 386
Video Operating the DVD ......................... 279
VIN ...................................................... 444W
Warning and indicator lamps ABS ................................................ 327
Brakes ........................................... 326
Check Engine ................................. 333
Coolant .......................................... 334
Distance warning ........................... 336
DISTRONIC PLUS ........................... 336
ESP ®
.............................................. 329
ESP ®
OFF ....................................... 330
Overview .......................................... 34
PASSENGER AIRBAG OFF ................49
Reserve fuel ................................... 333
Seat belt ........................................ 324
SRS ................................................ 332
Tire pressure monitor ....................337
Warranty .............................................. 24
Washer fluid Display message ............................ 322
Wheel and tire combination
see Tires
Wheel bolt tightening torque ...........432
Wheel chock ...................................... 428
Wheels Changing a wheel .......................... 427
Checking ........................................ 405
Cleaning ......................................... 379
Cleaning (warning) .........................428
Emergency spare wheel .................439
Important safety notes ..................404
Interchanging/changing ................427
Mounting a new wheel ...................431Mounting a wheel
.......................... 428
Overview ........................................ 404
Removing a wheel ..........................431
Storing ........................................... 428
Tightening torque ........................... 432
Wheel size/tire size .......................432
Window curtain air bag
Display message ............................ 300
Operation ........................................ .48
Windows
see Side windows
Windshield
Defrosting ...................................... 159
Infrared reflective .......................... 367
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid .......................374
Notes ............................................. 451
Windshield wipers
Problem (malfunction) ...................143
Rear window wiper ........................141
Replacing the wiper blades ............141
Switching on/off ........................... 140
Winter driving
Slippery road surfaces ...................196
Snow chains .................................. 407
Winter operation
General notes ................................ 406
Overview ........................................ 406
Radiator cover ............................... 371
Snow drive program ....................... 255
Winter tires
M+S tires ....................................... 406
Wiper blades
Cleaning ......................................... 379
Important safety notes ..................141
Replacing ....................................... 141
Replacing (rear window) ................142
Replacing (windshield )................... 141
Wooden trim (cleaning instructions) 382
Workshop see Qualified specialist workshop Z
ZONE function Switching on/off ........................... 15922
Index 
Page 25 of 462

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. Introduction
23 Z 
Page 29 of 462

hot parts of the exhaust system. There is a
risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle
electronics, the general operating permit is
rendered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g.
a curb or a hole in the road
R a heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the
undercarriage, chassis parts, wheels or
tires could be damaged without the
damage being visible. Components
damaged in this way can unexpectedly fail
or, in the case of an accident, no longer
withstand the strain they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If these materials come in contact with hot
parts of the exhaust system, they can catch
fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on
continuing your journey you notice that
driving safety is impaired, pull over and
stop the vehicle immediately, paying
attention to road and traffic conditions. In
such cases, visit a qualified specialist
workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. Introduction
27 Z 
Page 30 of 462

G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet. Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when
driving your vehicle:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 28
Introduction