brake MERCEDES-BENZ GLA 2016 User Guide

Protection of the environment
General notes
H Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors: R
operating conditions of your vehicle R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions: R
avoid short trips as these increase fuel con-
sumption. R
always make sure that the tire pressures
are correct. R
do not carry any unnecessary weight. R
remove roof racks once you no longer need
them. R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals. R
always have service work carried out at a
qualified specialist workshop.
Personal driving style: R
do not depress the accelerator pedal when
starting the engine. R
do not warm up the engine when the vehicle
is stationary. R
drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to

You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes-
Benz. This could lead to malfunctions in
safety-relevant systems, e.g. the brake sys-
tem. Use only genuine Mercedes-Benz parts
or parts of equal quality. Only use tires,
wheels and accessories that have been spe-
cifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts
for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num-
ber (VIN) when ordering genuine Mercedes-
Benz parts ( Y
page 376).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Maintenance The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The ser-
vice advisor will record every service for you
in the Service and Warranty Booklet.
Breakdown assistance The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a
breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis-
tance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-24
Introduction

Always have the following work carried out at
an authorized Mercedes-Benz Center: R
work relevant to safety R
service and maintenance work R
repair work R
alterations, installation work and modifica-
tions R
work on electronic components
Correct useIf you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv-
ing your vehicle: R
the safety notes in this manual R
the vehicle technical data R
traffic rules and regulations R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
QR codes for the rescue card The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The current res-
cue card contains the most important infor-
mation about your vehicle in a compact form,
e.g. the routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic
information relating to vehicle operation, mal-
functions, and user settings. This may include
information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake sys-
tems, that is stored and can be read out with
suitable devices, particularly when the vehi-
cle is serviced. The data obtained is used to
properly diagnose and service your vehicle or
to further optimize and develop vehicle func-
tions.26
Introduction

COMAND/mbrace (Canada: TELEAID) If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may
be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in under-
standing how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time,
typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as: R
how various systems in your vehicle are
operating R
whether or not the driver and passenger
seat belts are fastened R
how far (if at all) the driver is depressing the
accelerator and/or brake pedal and R
how fast the vehicle is traveling
This data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur. NOTE: EDR data is
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of per-
sonal identification data routinely acquired
during a crash investigation. To read data r ecorded by an EDR, special
equipment
is required, and access to the vehi-
cle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the
Crash Data Retrieval CDR tool that is used to
extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all lia-
bility arising from the extraction of this infor-
mation by unauthorized Mercedes-Benz per-
sonnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent of
the lessee. Exceptions to this representation
include responses to subpoenas by law
enforcement; by federal, state or local gov-
ernment; in connection with or arising out of
litigation involving MBUSA or its subsidiaries
and affiliates; or, as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with,
altering, modifying or removing the EDR com-
ponent may result in a malfun ction of the
Restr aint System Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-emp-
ted. This means that in the event of such con-
flict, the federal regulation governs. As of
February 2013, 13 states have enacted laws
relating to EDRs.
Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website: Introduction 27
Z

How the air bag system works is deter-
mined by the severity of the accident detec-
ted, especially the vehicle deceleration or
acceleration and the apparent type of acci-
dent: R
frontal collision R
side impact R
rollover
Automatic measures after an acci-
dentImmediately after an accident, the following
measures are implemented, depending on
the type and severity of the impact: R
the hazard warning lamps are activated R
the emergency lighting is activated R
the vehicle doors are unlocked R
the front side windows are lowered R
the engine is switched off and the fuel sup-
ply is cut off R
vehicles with mbrace: automatic emer-
gency call
Children in the vehicle
Important safety notes
Accident statistics show that children
secured in the rear seats are safer than chil-
dren secured in the front-passenger seat. For
this reason, Mercedes-Benz strongly advises
that you install a child restraint system on a
rear seat. Children are generally better pro-
tected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle: R
always secure the child in a child restraint
system suitable for Mercedes-Benz vehi-
cles. The child restraint system must be appropriate to the age, weight and size of
the child R
be sure to observe the instructions and
safety notes in this section in addition to
the child restraint system manufacturer's
installation instructions R
be sure to observe the instructions and
safety notes on the "Occupant Classifica-
tion System (OCS)" ( Y
page 51)
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
G WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-
tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.58
Children in the vehicle
Safety

is the front-passenger front air bag deactiva-
ted.
Always observe the child restraint system
manufacturer's installation and operating
instructions.
Forward-facing child restraint system If it is absolutely necessary to install a
forward-facing child restraint system on the
front-passenger seat, always move the front-
passenger seat as far back as possible. Fully
retract the seat cushion length. The entire
base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the child
restraint system must lie as flat as possible
against the backrest of the front-passenger
seat. The child restraint system must not
touch the roof or be subjected to a load by the
head restraint. Adjust the angle of the seat
backrest and the head restraint position
accordingly. Always make sure that the shoul-
der belt strap is correctly routed from the
vehicle belt outlet to the shoulder belt guide
on the child restraint system. The shoulder
belt strap must be routed forwards and down-
wards from the vehicle belt outlet. If neces-
sary, adjust the vehicle belt outlet and the
front-passenger seat accordingly.
Always observe the child restraint system
manufacturer's installation and operating
instructions. Child-proof locks
Important safety notes
G WARNING
If children are traveling in the vehicle, they
could: R
open doors, thus endangering other people
or road users R
exit the vehicle and be caught by oncoming
traffic R
operate vehicle equipment and become
trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in the
vehicle. When leaving the vehicle, always take
the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
Override feature for: R
the rear doors ( Y
page 64) R
the rear side windows ( Y
page 64)
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P . R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.Children in the vehicle 63
Safety Z

Drivin g safet y systems
Overview of drivin g safet y systemsIn this section , you will fin d information about
th e following drivin g safet y systems :R
AB S ( A nti-loc k B rakin g S ystem)
( Y
page 65) R
BA S ( B rake A ssist S ystem) ( Y
page 66 )R
COLLISION PREVENTION ASSIST PLU S
( Y
page 66 )R
ES P ®
( E lectronic S t ability P rogram)
( Y
page 69 )R
EB D ( E lectroni c B r ak e forc e D i stribution )
( Y
page 72) R
ADAPTIV E BRAKE ( Y
page 73 )R
STEE R CONTROL ( Y
page 73 )
Important safet y notesIf you fail to adapt your drivin g style or if you
are inattentive , th e drivin g safet y systems can
neither reduce th e ris k of an acciden t no r
override th e laws of physics. Driving safet y
systems are merely aids designed to assist
driving. You are responsible fo r maintainin g
th e distanc e to th e vehicle in front, fo r vehicle
speed, fo r braking in goo d time, and fo r stay-
in g in lane. Always adapt your drivin g style to
suit th e prevailin g road and weather condi-
tion s and maintain a saf e distanc e from th e
vehicle in front. Drive carefully.
The drivin g safet y systems described only
wor k as effectively as possible when there is
adequat e contact between th e tires and th e
road surface. Please pay special attention to
th e note s on tires , recommended minimum
tire tread depths, etc. ( Y
page 340).
In wintr y drivin g conditions, always use winte r
tires (M+ S tires ) and if necessary, snow
chains. Only in this way will th e drivin g safet y
systems described in this section wor k as
effectively as possible. ABS (Anti-lock Braking System)
General information AB S regulates brake pressure in suc h a way
that th e wheels do no t loc k when you brake .
Thi s allow s you to continue steerin g th e vehi-
cl e when braking .
The % AB S warnin g lamp in th e instrumen t
cluster lights up when th e ignition is switched
on . It goe s out when th e engin e is running .
AB S works from a speed of about 5 mph
(8 km/h), regardles s of road-surfac e condi-
tions. AB S works on slipper y surfaces, eve n
when you only brake gently.
Important safet y notes
i Observ e th e "Important safet y notes" sec -
tion ( Y
page 65).
G WARNING
If AB S is faulty, th e wheels could loc k when
braking . The steerability and braking charac -
teristics may be severely impaired. Addition -
ally, further drivin g safet y systems are deac -
tivated. There is an increase d danger of skid-
din g and accidents .
Drive on carefully. Hav e AB S checke d imme-
diately at a qualified specialis t workshop .
Whe n AB S is malfunctioning, other systems ,
includin g drivin g safet y systems , will also
becom e inoperative . Observ e th e information
on th e AB S warnin g lamp ( Y
page 269) and
display message s whic h may be shown in th e
instrumen t cluster ( Y
page 236).
Braking X
If ABS intervenes: continue to depress th e
brake peda l vigorousl y until th e braking sit -
uation is over. X
To make a full brak e application:
depress th e brake peda l wit h full force.
If AB S intervenes when braking , you will feel a
pulsin g in th e brake pedal.Driving safety systems 65
Safety Z

The pulsating brake pedal can be an indica-
tion of hazardous road conditions, and func-
tions as a reminder to take extra care while
driving.
Off-road ABS An ABS system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated ( Y
page 199).
At speeds below 20 mph (30 km/h), the front
wheels lock cyclically during braking. The dig-
ging-in effect achieved in the process reduces
the stopping distance on off-road terrain. This
limits steering capability.
BAS (Brake Assist System)
General information BAS operates in emergency braking situa-
tions. If you depress the brake pedal quickly,
BAS automatically boosts the braking force,
thus shortening the stopping distance.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
G WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. COLLISION PREVENTION ASSIST
PLUS
General information
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
COLLISION PREVENTION ASSIST PLUS con-
sists of a distance warning function with an
autonomous braking function and adaptive
Brake Assist.
COLLISION PREVENTION ASSIST PLUS can
help you to minimize the risk of a front-end
collision with a vehicle ahead or reduce the
effects of such a collision.
If COLLISION PREVENTION ASSIST PLUS
detects that there is a risk of a collision, you
will be warned visually and acoustically. If you
do not react to the visual and audible collision
warning, autonomous braking can be initiated
in critical situations. If you apply the brake
yourself in a critical situation, the COLLISION
PREVENTION ASSIST PLUS adaptive Brake
Assist assists you.
Important safety notes
Detection of hazardous situations can be par-
ticularly impaired by: R
there is dirt on the sensors or anything else
covering the sensors R
there is snow or heavy rain R
there is interference by other radar sources R
there are strong radar reflections, for
example in parking garages R
a narrow vehicle traveling in front, e.g. a
motorbike R
a vehicle traveling in front on a different line R
new vehicles or after a service on the COL-
LISION PREVENTION ASSIST PLUS system
Observe the important safety notes in the
"Breaking-in notes" section ( Y
page 148).
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-66
Driving safety systems
Safety

The autonomous braking function: R
gives the driver more time to react to criti-
cal driving situations R
can help the driver to avoid an accident or R
reduces the effects of an accident
Vehicles without DISTRONIC PLUS: the
autonomous braking function is available in
the following speed ranges: R
4 - 65 mph (7 - 105 km/ h) for moving
objects R
4 - 31 mph (7 - 50 km/h) for stationary
objects
Vehicles with DISTRONIC PLUS: the auton-
omous braking function is available in the fol-
lowing speed ranges: R
4 - 124 mph (7 - 200 km/h) for moving
objects R
4 - 31 mph (7 - 50 km/h) for stationary
objects
Due to the nature of the system, particularly
complicated but non-critical driving condi-
tions may also cause the Autonomous Brak-
ing Function to intervene.
Adaptive Brake Assist
General information
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
With the help of adaptive Brake Assist, the
distance warning signal can detect obstacles
that are in the path of your vehicle for an
extended period of time.
If adaptive Brake Assist detects a risk of col-
lision with the vehicle in front, it calculates
the braking force necessary to avoid a colli-
sion. If you apply the brakes forcefully, adap-
tive Brake Assist will automatically increase
the braking force to a level suitable for the
traffic conditions.
Adaptive Brake Assist provides braking assis-
tance in hazardous situations at speeds
above 4 mph (7 km/h). It uses radar sensor
technology to assess the traffic situation. Up to a speed of approximately 155 mph
(250 km/h), adaptive Brake Assist is capable
of reacting to moving objects that have
already been detected as such at least once
over the period of observation.
Up to a speed of approximately 44 mph
(70 km/h), adaptive Brake Assist reacts to
stationary obstacles. X
Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will work normally again if: R
you release the brake pedal. R
there is no longer any danger of a collision. R
no obstacle is detected in front of your
vehicle.
Adaptive Brake Assist is then deactivated.
Important safety notes
i Observe the "Important safety notes" sec-
tion for driving safety systems ( Y
page 65).
G WARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist can: R
intervene unnecessarily R
not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
G WARNING
Adaptive Brake Assist does not react: R
to people or animals R
to oncoming vehicles R
to crossing traffic R
when cornering
As a result, the Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.68
Driving safety systems
Safety

Always pay careful attention to the traffic sit-
uation and be ready to brake.
Due to the nature of the system, particularly
complicated but non-critical driving condi-
tions may also cause Brake Assist to inter-
vene.
If adaptive Brake Assist is not available due to
a malfunction in the radar sensor system, the
brake system remains available with full
brake boosting effect and BAS.
ESP ®
(Electronic Stability Program)
General notes
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tires and
the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. The engine output is also modified to
keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilize the vehicle during braking.
ETS/4ETS (Electronic Traction System)
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
ETS traction control is part of ESP ®
. On vehi-
cles with 4MATIC, 4ETS is part of ESP ®
.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is trans-
ferred to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP ®
. Off-road 4ETS (Electronic Traction Sys-
tem) A 4ETS system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated ( Y
page 199).
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
G WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further driv-
ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
Vehicles without 4MATIC: when towing
your vehicle with the front axle raised, it is
important that you observe the notes on ESP ®
( Y
page 335).
If the