automatic transmission MERCEDES-BENZ GLC 2018 Service Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2018, Model line: GLC, Model: MERCEDES-BENZ GLC 2018Pages: 390, PDF Size: 9.04 MB
Page 245 of 390
Display messages
Possible causes/consequences and P Solutions
The yellow $ warning lamp and th e red I (US A only) or $
(Canada only) indicator lamp ligh t up.
The electric parking brak e is malfunctioning .
To release: X
Switc h off th e ignition and tur n it bac k on .X
Releas e th e electric parking brak e manually.
or X
Releas e th e electric parking brak e automatically ( Y
page 160).
If th e electric parking brak e still canno t be released:X
Do no t drive on .X
Consult a qualified specialist workshop .
The red I (US A only) or $ (Canada only) indicator lamp flashes
and th e yellow $ warning lamp lights up.
The electric parking brak e is malfunctioning .
To release: X
Switc h off th e ignition and tur n it bac k on .X
Releas e th e electric parking brak e manually.
To apply : X
Switc h off th e ignition and tur n it bac k on .X
Apply th e electric parking brak e manually.
If th e red I (US A only) or $ (Canada only) indicator lamp con-
tinue s to flash: X
Do no t drive on .X
Secur e th e vehicl e against rollin g away ( Y
page 370).X
Shift th e transmission to position ] .X
Turn th e fron t wheels toward s th e curb.X
Consult a qualified specialist workshop .Display messages 24 3
On-board computer and displays Z
Page 246 of 390
Display messages
Possible causes/consequences and P Solutions
The yellow $ warning lamp lights up. The red I (US A only)
or $ (Canada only) indicator lamp flashes for about te n seconds
after th e electric parking brak e has been applie d or released. It then
goe s out or remain s lit .
The electric parking brak e is malfunctioning .X
Switc h off th e ignition and tur n it bac k on .X
Apply th e electric parking brake.
If it is no t possibl e to apply th e electric parking brake:X
Shift th e transmission to position ] .X
Visit a qualified specialist workshop .
If it is no t possibl e to release th e electric parking brak e manually:X
Releas e th e electric parking brak e automatically ( Y
page 160).
If th e electric parking brak e still canno t be released:X
Consult a qualified specialist workshop .
The yellow $ warning lamp lights up. If you manually apply or
release th e electric parking brake, th e red I (US A only) or $
(Canada only) indicator lamp flashes .
The electric parking brak e is malfunctioning . It is no t possibl e to apply
th e electric parking brak e manually.X
Shift th e transmission to position ] , as th e electric parking brak e
is no t applie d automatically.X
Visit a qualified specialist workshop .
If it is no t possibl e to release th e electric parking brak e manually:X
Releas e th e electric parking brak e automatically ( Y
page 160).
I (US A
only)
$ (Canada
only)
Parkin g Brake Inop‐
erativ e The yellow $ warning lamp lights up. The red I (US A only)
or $ (Canada only) indicator lamp flashes for about te n seconds
after th e electric parking brak e has been applie d or released. It then
goe s out or remain s lit .
The electric parking brak e is malfunctioning , e.g. because of over-
voltag e or undervoltage. X
Remove th e caus e for th e overvoltage or undervoltage, e.g. by
charging th e battery or restarting th e engine.X
Apply or release th e electric parking brake.
If it remain s impossible to apply or release th e electric parking brake:X
Switc h off th e ignition and tur n it bac k on .X
Apply or release th e electric parking brake.
If th e electric parking brak e still canno t be released:X
Consult a qualified specialist workshop .
If th e electric parking brak e still canno t be applied:X
Visit a qualified specialist workshop .244
Display messages
On-board computer and displays
Page 266 of 390
Display messages
Possible causes/consequences and P Solutions
Tir e Pressure Moni‐
tor Inoperative No
Wheel Sensor s The wheels mounte d do no t hav e a suitable tire pressur e sensor . The
tire pressur e monitor is deactivated.X
Moun t wheels wit h suitable tire pressur e sensors.
The tire pressur e monitor is activated automatically after drivin g for
a few minutes.
Tir e Press. Monito r
Inoperative The tire pressur e monitor is faulty.X
Visit a qualified specialist workshop .
Tires Overheate d The tire temperature monitoring function is no t available in all vehi-
cles.
At least on e tire has overheated. Affecte d tires are shown in red . At
temperatures close to th e limi t value , th e tires are shown in yellow .X
Drive mor e slowly.
Tires Overheate d
Decrease Speed The tire temperature monitoring function is no t available in all vehi-
cles.
At least on e tire has overheated.
G WARNIN G
Overheated tires can burst, particularly at high speeds .X
Drive mor e slowly so that th e tires cool down .
Vehicle Display messages
Possible causes/consequences and P Solutions
Shift to 'P' or 'N'
to Start Engine You hav e attempte d to start th e engin e wit h th e transmission in posi-
tion ^ or [ .X
Shift th e transmission to position ] or \\ .
Apply Brake to
Shift fro m 'P' You hav e attempte d to shift th e transmission to position [ , ^ or \\
without depressing th e brak e pedal .X
Depress th e brak e pedal .
To Deselect P or N,
Depres s Brake and
Start Engine Wit h th e engin e switched off , you hav e attempte d to shift th e trans -
mission out of position ] or \\ int o another transmission position .X
Depress th e brak e pedal .X
Start th e engine.
To Engage Trans‐
miss. Position R
First Depres s the
Brake You hav e attempte d to shift from position [ to position ^ .X
Depress th e brak e pedal .X
Shift th e transmission to position ^ .264
Display messages
On-board computer and displays
Page 267 of 390
Display messages
Possible causes/consequences and P Solutions
Driver's Doo r Ope n
& Transmission Not
in P Ris k of Vehi‐
cle Rollin g Awa y The driver's door is open or no t fully closed and th e transmission is in
position ^ , \\ or [ .
A warning tone also sounds.
G WARNIN G
The vehicl e may rol l away.
There is a ris k of an accident.X
Shift th e transmission to position ] .X
Secur e th e vehicl e against rollin g away ( Y
page 158).X
Clos e th e driver's door completely.
Onl y Shift to 'P'
whe n Vehicl e is Sta ‐
tionar y The vehicl e is moving .X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Shift th e transmission to position ] .
Servic e Required Do
Not Shift Gears
Visit Dealer You canno t chang e th e transmission position due to a malfunction .
A warning tone also sounds.
If transmission position [ is selected:X
Drive to a qualified specialist workshop without shifting th e trans -
mission from position [ .
If transmission position ^ , \\ or ] is selected:X
Secur e th e vehicl e against rollin g away ( Y
page 158).X
Notify a qualified specialist workshop or breakdown service.
Reversing Not Possi‐
ble Servic e Required You canno t shift int o transmission position ^ due to a malfunction .
The transmission position s ] , \\ or [ continu e to be available.
A warning tone also sounds. X
Visit a qualified specialist workshop .
Transmission Mal ‐
function Sto p A malfunction has occurred in th e mechanical transmission compo -
nents.
A warning tone also sounds. The transmission automatically shift s to
position \\ . X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Shift th e transmission to position ] .X
Secur e th e vehicl e against rollin g away ( Y
page 158).X
Notify a qualified specialist workshop or breakdown service. Display messages 26 5
On-board computer and displays Z
Page 273 of 390
Warning/
indicator
lamp Q Signal type
Possible causes/consequences and P Solutions
%
Q The yellow ABS warning lamp is lit while the engine is running.
ABS (anti-lock braking system) is malfunctioning.
If there is an additional warning tone, the EBD (electronic brake force distribution)
is malfunctioning.
Other driving systems and driving safety systems may also malfunction.
G WARNING
The brake system continues to function normally, but without the functions listed
above. The front and rear wheels could therefore lock if you brake hard, for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance in an emergency braking situation can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident. X
Observe the additional display messages in the multifunction display. X
Drive on carefully. X
Visit a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems, such
as the navigation system or the automatic transmission, will not be available.
' M
Page 327 of 390
Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position [ or ^ , the automatic transmis-
sion will automatically switch to park posi-
tion ] and block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral \\ :
Operating with the SmartKey and Start/Stop
button: X
Make sure that the ignition is switched on. X
Make sure that the vehicle is stationary. X
Depress and hold the brake pedal.
Operating with the Start/Stop button only: X
Engage park position ] .X
Release the brake pedal. X
Remove the Start/Stop button from ignition
lock ( Y
page 137).X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress and hold the brake pedal.
Operating with the SmartKey and Start/Stop
button: X
Shift to neutral \\ .X
Release the brake pedal. X
Release the electric parking brake, if neces-
sary. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an auto matic car wash, wipe off wax
from
the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country. X
Do not use hot water and do not wash the
vehicle in direct sunlight. X
Use a soft sponge to clean. X
Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz. X
Thoroughly hose down the vehicle with a gen-
tle jet of water. X
Do not point the water jet directly towards the
air inlet. X
Use plenty of water and rinse out the sponge
frequently. X
Rinse the vehicle with clean water and dry
thoroughly with a chamois. X
Do not let the cleaning agent dry on the paint-
work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following: R
tires R
door gaps, roof gaps, joints, etc. R
electrical components R
battery R
plug-type couplings R
lights R
seals R
trim R
ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
! Vehicles with decorative foil: parts of your
vehicle are covered with decorative foil. Main-
tain a distance of at least 27.5 in (70 cm) Care 325
Maintenance and care Z
Page 346 of 390
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
G WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
G WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the: R
the towing eye could detach itself R
the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate ( Y
page 376).
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations: R
when towing the vehicle R
in the car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane. ! When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
! Shift the automatic transmission to position
\\ and do not open the driver's or front pas-
senger's door during towing. The automatic
transmission may otherwise shift to position
] , which could damage the transmission.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed awa y.
If the vehicle ha s suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
\\ when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
\\ , have the vehicle transported on a trans-
porter or trailer.
The battery must be connected and charged.
Otherwise, you: R
cannot turn the SmartKey to position H in
the ignition lock R
cannot release the electric parking brake R
cannot shift the automatic transmission to
position \\
Disarm the automatic locking feature before the
vehicle is towed ( Y
page 85). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
G WARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.344
Towing and tow-starting
Breakdown assistance
Page 347 of 390
Mercedes-AMG vehicles
All other vehicles
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers C .X
Remove the towing eye from the retainer
( Y
page 333). X
Mercedes-AMG vehicles: use a suitable
object, e.g. a screwdriver, to pry off cover C
on the front bumper from underneath. Take
the cover from the opening, but do not
remove it.
Press the mark on cover C on the rear
bumper inward and remove. X
All other vehicles: press the mark on
cover C inward and remove. X
Screw in the towing eye clockwise as far as it
will go and tighten it.
Vehicles with a trailer tow hitch do not have a
bracket for the screw-in towing eye at the back.
Connect the towbar to the trailer tow hitch
( Y
page 216).
Removing the towing eye X
Unscrew and remove the towing eye. X
Attach cover C to the bumper and press until
it engages.
Towing a vehicle with both axles on
the ground The automatic transmission automatically shifts
to position ] when you open the driver's or
front-passenger door or when you remove the
SmartKey from the ignition lock. It is essential to
observe the following steps to ensure that the
automatic transmission remains in position \\
during towing. X
Make sure that the vehicle is stationary. X
Turn the SmartKey to position H in the igni-
tion lock. X
Depress and hold the brake pedal. X
Shift the automatic transmission to position
\\ . X
Leave the SmartKey in position H in the igni-
tion lock. X
Release the brake pedal. X
Release the electric parking brake. X
Switch on the hazard warning lamps
( Y
page 114).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.Towing and tow-starting 345
Breakdown assistance Z
Page 348 of 390
Transporting the vehicle
Vehicles with ADS PLUS (Adaptive
Damping System PLUS)
G WARNING
The weaker damping forces of the vehicle to
be transported can cause the vehicle/trailer
combination to swing.
As a result, when transporting vehicles with
Adaptive Damping System PLUS, the vehicle/
trailer combination may start to skid. Conse-
quently, you could lose control of the vehicle.
There is a risk of accident and injury.
When transporting, make sure that: R
the vehicle is has been loaded onto the
transporter correctly R
the vehicle is secured at all four wheels with
suitable tensioning straps R
you do not exceed the maximum permissi-
ble speed of 35 mph (60 km/h)
! After loading, the vehicle must be secured at
all four wheels. Otherwise, the vehicle could
be damaged.
A minimum distance of 8 in (20 cm) up and
4 in (10 cm) down must be maintained to the
transport platform. X
Secure all four wheels after loading the vehi-
cle.
General notes
! When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport vehicle is not permitted. The drive train may
otherwise be damaged.
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter if
you wish to transport it. X
Turn the SmartKey to position H in the igni-
tion lock. X
Shift the automatic transmission to position
\\ .
As soon as the vehicle has been loaded: X
Prevent the vehicle from rolling away by
applying the electric parking brake. X
Shift the automatic transmission to position
] . X
Turn the SmartKey to position Z in the igni-
tion lock and remove it. X
Secure the vehicle.
Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position P . To shift
the automatic transmission to position N , you
must provide power to the vehicle's electrical
system in the same way as when jump-starting
( Y
page 341).
Have the vehicle transported on a transporter or
trailer.346
Towing and tow-starting
Breakdown assistance
Page 349 of 390
Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
i You can find information on "Jump-starting"
under ( Y
page 341).
Fuses
Important safety notes
G WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper-
age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
Blown fuses must be replaced with fuses of the
same rating, which you can recognize by the
color and value. The fuse ratings are listed in the
fuse allocation chart.
The fuse allocation chart is on the fuse box in the
cargo compartment ( Y
page 348).
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified special-
ist workshop, e.g. an authorized Mercedes-Benz
Center.
! Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the system concerned.
Otherwise, components or systems could be
damaged.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it is
lying correctly on the fuse box. Moisture seep-
ing in or dirt could otherwise impair the oper-
ation of the fu ses.
T h e fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions stop
operating. Before changing a fuse Observe the important safety notes
( Y
page 347) X
Switch off the engine. X
Switch off all electrical consumers. X
Make sure that the ignition is switched off
( Y
page 137).
or X
When using the SmartKey, turn the SmartKey
to position