steering MERCEDES-BENZ GLC 2018 Service Manual

Steering Pilot cannot provide assistance: R
on very sharp corners R
when towing a trailer R
when a loss of tire pressure or a defective tire
has been detected and displayed
Pay attention also to the important safety notes
on Distance Pilot DISTRONIC ( Y
page 171).
The steering interventions are carried out with a
limited steering moment. The system requires
the driver to keep his hands on the steering
wheel and to steer himself.
If you do not steer yourself or if you take your
hands off the steering wheel for a prolonged
period of time, the system will first alert you with
a visual warning. A steering wheel symbol
appears in the multifunction display. If you have
still not started to steer and have not taken hold
of the steering wheel, a warning tone also
sounds to remind you to take control of the
vehicle after five seconds at the latest. Steering
Pilot is then switched to passive. Distance Pilot
DISTRONIC remains active.
Activating Steering Pilot
X
Press button D .
Indicator lamp C lights up. The Steering
Pilot On message appears on the multifunc-
tion display. Steering Pilot is activated. Information in the multifunction display
If Steering Pilot is activated but not ready for a
steering intervention, steering wheel symbol C
appears in gray. If the system provides you with
support by means of steering interventions,
symbol C is shown in green.
Deactivating Steering Pilot X
Press button D .
Indicator lamp C goes out. The Steering
Pilot Off message appears on the multi-
function display. Steering pilot is deactivated.
When Distance Pilot DISTRONIC is deactivated
or not available, Steering Pilot is deactivated
automatically.
HOLD function
General notes The HOLD function can assist the driver in the
following situations: R
when pulling away, especially on steep slopes R
when maneuvering on steep slopes R
when waiting in traffic
The vehicle is kept stationary without the driver
having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.178
Driving systems
Driving and parking

Off-road program Slippery off-road program You can select the Slippery off-road program
for snow or rain.
The Slippery off-road program has the following
characteristics: R
The steering, drive, transmission and suspen-
sion are adapted for comfort. R
Vehicles with AIR BODY CONTROL: the
vehicle is adjusted to normal level. R
The ECO start/stop function is available
( Y
page 140).
ESP ®
and 4ETS programs especially adapted to
slippery surfaces are also activated for maxi-
mum stability.
For more information on driving with snow
chains, see ( Y
page 351).
Off-road off-road program You can select the Off-road off-road program
for driving on easily negotiable terrain, e.g. dirt
roads, gravel and sand.
The Off-road program has the following char-
acteristics: R
The steering, drive and suspension are adap-
ted for comfort R
The transmission is adapted for off-road driv-
ing R
Vehicles with AIR BODY CONTROL: the
vehicle is raised by 0.6 in (1 5 mm) compared
with the normal level
The Off-road program assists you when driving
in easily negotiable off-road terrain. The
engine’s performance characteristics and the
gearshifting characteristics of the automatic
transmission are adapted for this purpose. ABS,
ESP ®
and 4ETS programs especially adapted to
off-road driving are also activated.
Rocking free off-road program
The Rocking free off-road program is available
only in vehicles with AIR BODY CONTROL.
You can select the Rocking free off-road pro-
gram to free the vehicle from especially difficult
off-road terrain at low speeds. The Rocking free off-road program has the fol-
lowing characteristics: R
The steering, drive and suspension are adap-
ted for comfort R
The transmission is adapted for off-road driv-
ing R
The vehicle is raised by 2.0 in (50 mm) com-
pared with the normal level
ABS, ESP ®
and 4ETS programs especially adap-
ted to off-road driving are also activated.
The Ro cking free off-roa
d program can be
selected up to a speed of 12 mph (20 km/h).
If you are driving in the Rocking free off-road
program at speeds above 12 mph (20 km/h): R
the vehicle switches to the off-road program
Off-road R
the vehicle is lowered by 1.4 in (35 mm)
Notes on driving off-road ( Y
page 165).
Gradient off-road program You can use the Gradient off-road program to
overcome steep terrain.
The Gradient off-road program has the follow-
ing characteristics: R
The steering, drive and suspension are adap-
ted for comfort R
The transmission is adapted for off-road driv-
ing R
Manual gearshifting is activated
( Y
page 152) R
Vehicles with AIR BODY CONTROL: the
vehicle is raised by 0.6 in (1 5 mm) compared
with the normal level R
DSR is activated ( Y
page 180)
ABS, ESP ®
and 4ETS programs especially adap-
ted to gradients are also activated.
Trailer off-road program
Select the Trailer off-road program when tow-
ing a trailer.
The Trailer off-road program has the following
characteristics: R
The steering, drive and suspension are adap-
ted for comfort R
The transmission is adapted for off-road driv-
ing182
Driving systems
Driving and parking

R
Vehicles with AIR BODY CONTROL: the
vehicle is adjusted to normal level R
The ECO start/stop function is available
( Y
page 140)
ESP ®
specially adapted for trailer operation is
also activated.
Activating/deactivating off-road pro-
grams
Activating the off-road program X
Press off-road program button C .
The multimedia system display shows the off-
road menu Offroad Settings
.X
Select the off-road program.
The selected off-road program is activated.
The symbol of the active off-road program
appears on the multifunction display.
Further information on configuring the off-road
programs via the multimedia system can be
found in the Digital Operator's Manual.
The off-road program is deactivated if you: R
select the Off setting in the off-road menu.R
select a drive program using the DYNAMIC
SELECT switch. ( Y
page 144)R
switch off the engine. When the engine is
restarted, drive program C is activated.
RACE START
Important safety notes
i RACE START is only available for the
Mercedes-AMG GLC 63 4MATIC+ and
Mercedes-AMG GLC 63 S 4MATIC+ models.
i RACE START must not be used on normal
roads. RACE START must only be activated and used on dedicated road circuits, outside
of public road use.
i RACE START is only available after the vehi-
cle has been run-in ( Y
page 135).
RACE START enables optimal acceleration from
a standing start. For this, a suitably high-grip
road surface is required and the vehicle and tires
must be in good working order.
G WARNING
If you use RACE START, individual tires may
start to spin and the vehicle could skid.
Depending on the selected ESP ®
mode, there
is an increased risk of skidding and having an
accident. Make sure that no persons, animals
or obstacles are within range of the vehicle.
i Observe the safety notes on driving safety
systems ( Y
page 66).
Be sure to read the safety notes and informa-
tion on ESP ®
( Y
page 69).
Activation conditions You can activate RACE START if: R
the doors are closed R
the hood is closed R
the tailgate is closed R
the engine is running and the engine and
transmission are at operating temperature R
the steering wheel is in the straight-ahead
position. R
the vehicle is on a level surface R
the vehicle is stationary, the brake pedal is
depressed (left foot) and the parking brake is
released R
the transmission is in position [R
the drive program S , S+ or Race is selected.
( Y
page 144)
Activating RACE START X
Quickly depress the accelerator pedal fully.
The engine speed is increased.
i If the activation conditions are not fulfilled,
RACE START cannot be carried out. The RACE
START Not Possible See Operator's
Manual message appears in the multifunction
display.Driving systems 183
Driving and parking Z

X
The RACE START Release brake to start
message appears on the multifunction dis-
play.
i In this phase you can adjust RACE START
depending on the road conditions: you can
vary the engine speed by pulling on one of the
steering wheel paddle shifters. The segments
in the multifunction display flicker rapidly.
i If you do not release the brake pedal within
a short time, RACE START will be canceled.
The RACE START Canceled message
appears in the multifunction display. X
Take your foot off the brake, but keep the
accelerator pedal depressed.
The vehicle pulls away at maximum acceler-
ation.
The RACE START Active message appears
on the multifunction display.
RACE START is deactivated when the vehicle
reaches a speed of approximately 30 mph (Can-
ada: 50 km/h).
RACE START is deactivated immediately if you
release the accelerator pedal during RACE
START or if any of the activation conditions are
no longer fulfilled. The RACE START Canceled
message appears in the multifunction display.
i If RACE START is used repeatedly within a
short period of time, it is only available again
after the vehicle has been driven a certain
distance.
AIR BODY CONTROL
General notes AIR BODY CONTROL is an air suspension system
with variable damping for improved driving com-
fort. All-round level control ensures the best
possible suspension and constant ground clear-
ance, even with a laden vehicle. When you drive
fast, the vehicle is lowered automatically to
improve driving safety and to reduce fuel con-
sumption. There is also the option to manually
adjust the vehicle level.
AIR BODY CONTROL consists of: R
air suspension system with variable spring
rate R
automatic level control R
speed-dependent lowering to reduce fuel
consumption R
manual level control R
ADS PLUS (Adaptive Damping System with
continuous damping adjustment) R
DYNAMIC SELECT switch ( Y
page 144) and
level button ( Y
page 185)
Available suspension settings C (Comfort) R
the suspension setting is
comfortable R
the vehicle is set to normal
level R
Mercedes-AMG GLC 43
4MATIC: at speeds above
100 mph (160 km/h), the
vehicle level lowers R
Mercedes-AMG GLC 63
4MATIC+/GLC 63 S
4MATIC+: at speeds above
112 mph (180 km/ h) , the
vehicle level lowers R
All other models: at speeds
above 86 mph, (138 km/h)
the vehicle level lowers R
Mercedes-AMG GLC 43
4MATIC: at speeds less than
87 mph (140 km/h), the
vehicle is raised again R
Mercedes-AMG GLC 63
4MATIC+/GLC 63 S
4MATIC+: at speeds less
than 75 mph (120 km/h),
the vehicle is raised again R
All other models: at speeds
below 50 mph (80 km/h),
the vehicle is raised again R
Mercedes-AMG GLC 63
4MATIC+/GLC 63 S
4MATIC+: the 4MATIC+ is
synchronised dynamically
E (Econ-
omy) R
the suspension setting is
comfortable R
the vehicle is set to low level R
at higher speeds, the vehicle
level does not continue to
lower184
Driving systems
Driving and parking

Parking Pilot
General notes Parking Pilot is an electronic parking aid with
ultrasound. It measures the road on both sides
of the vehicle. A parking symbol indicates a suit-
able parking space. Active steering intervention
and brake application can assist you during
parking and when exiting a parking space. You
can also still use Parking Assist PARKTRONIC
( Y
page 191).
Important safety notes Parking Pilot is only an aid. It is not a replace-
ment for your attention to your immediate sur-
roundings. You are always responsible for safe
maneuvering, parking and exiting a parking
space. Make sure that no persons, animals or
objects are in the path of your vehicle.
When Parking Assist PARKTRONIC is deactiva-
ted, Parking Pilot is also unavailable.
For vehicles with a trailer tow hitch installed, the
minimum length for parking spaces is slightly
longer.
If you have attached a trailer to your vehicle, you
should not use Parking Pilot. Once the electrical
connection is established between your vehicle
and the trailer, Parking Pilot is no longer availa-
ble. Parking Assist PARKTRONIC is deactivated
for the rear area.
G WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
result in a collision with another road user.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Parking Pilot
parking procedure.
! If they cannot be avoided, drive over obsta-
cles such as curbs slowly and at an obtuse
angle. Otherwise, you may damage the
wheels or tires.
Parking Pilot may also display spaces not suita-
ble for parking, e.g.: R
where parking or stopping is prohibited R
in front of driveways or entrances and exits R
on unsuitable surfaces Parking tips: R
On narrow roads, drive as close to the parking
space as possible. R
Parking spaces that are littered or overgrown
might be identified or measured incorrectly. R
Parking spaces that are partially occupied by
trailer drawbars might not be identified as
such or be measured incorrectly. R
Snowfall or heavy rain may lead to a parking
space being measured inaccurately. R
Pay attention to the warning messages of
Parking Assist PARKTRONIC during the park-
ing procedure ( Y
page 193).R
You can intervene in the steering procedure
to correct it at any time. Parking Pilot is then
canceled- R
When transporting a load that protrudes from
your vehicle, you should not use Parking Pilot- R
Never use Parking Pilot when snow chains are
mounted. R
Always pay attention to the specified tire
pressure for your vehicle. This has a direct
influence on the parking characteristics of the
vehicle.
Use Parking Pilot for parking spaces that are: R
parallel or at right angles to the direction of
travel R
on straight roads, not bends R
on the same level as the road, e.g. not on the
pavement
Detecting parking spaces Objects located above the detection range of
Parking Pilot will not be detected when the park-
ing space is measured. These are not taken into
account when the parking procedure is calcula-
ted, e.g. overhanging loads, tail sections or load-
ing ramps of trucks. Parking Pilot may therefore
guide you into the parking space too early.
G WARNING
If there are objects above the detection range: R
Parking Pilot may steer in too early R
the vehicle may not stop in front of these
objects
You may cause a collision as a result. There is
a risk of an accident.
If objects are located above the detection
range, stop and deactivate Parking Pilot.188
Driving systems
Driving and parking

whilst the vehicle is being parked. You are
responsible for braking in good time. X
Stop the vehicle when the parking space sym-
bol shows the desired parking space in the
instrument cluster. X
Shift the transmission to position ^ .
The Start Parking Pilot? Yes: OK No:
8 message appears on the multifunction
display. X
To cancel the procedure: press the 8
button on the multifunction steering wheel or
pull away.
or X
Parking using Parking Pilot: press button
v on the multifunction steering wheel.
The Parking Pilot Active Accelerate
and Brake Observe Surroundings mes-
sage appears on the multifunction display. X
Let go of the multifunction steering wheel. X
Back up the vehicle, being ready to brake at all
times. When backing up, drive at a speed
below approximately 6 mph (10 km/h). Oth-
erwise, Parking Pilot is canceled immediately.
Parking Pilot brakes the vehicle to a standstill
when the vehicle approaches the rear border
of the parking space.
Maneuvering may be required in tight parking
spaces.
The Parking Pilot Active Select D
Observe Surroundings message appears on
the multifunction display. X
Shift the transmission to position [ when
the vehicle is stationary.
Parking Pilot immediately steers in the other
direction.
The Parking Pilot Active Accelerate
and Brake Observe Surroundings mes-
sage appears on the multifunction display.
i You will achieve the best results by waiting
for the steering procedure to complete before
pulling away. X
Drive forwards and be ready to brake at all
times.
Parking Pilot brakes the vehicle to a standstill
when the vehicle approaches the front border
of the parking space.
Maneuvering may be required in tight parking
spaces.
The Parking Pilot Active Select R
Observe Surroundings message appears on
the multifunction display. As soon as the parking procedure is complete,
the Parking Pilot Finished message
appears and a warning tone sounds. The vehicle
is now parked.
The vehicle is kept stationary without the driver
having to depress the brake pedal. The braking
effect is canceled when you depress the accel-
erator pedal.
Parking Pilot no longer supports you with steer-
ing interventions and brake applications. When
Parking Pilot is finished, you must steer and
brake again yourself. Parking Assist
PARKTRONIC is still available.
Parking tips: R
The way your vehicle is positioned in the park-
ing space after parking is dependent on vari-
ous factors. These include the position and
shape of the vehicles parked in front and
behind it and the conditions of the location. It
may be the case that Parking Pilot guides you
too far into a parking space, or not far enough
into it. In some cases, it may also lead you
across or onto the curb. Cancel the parking
procedure with Parking Pilot if necessary. R
You can also prematurely select transmission
position [ . The vehicle redirects and does
not drive as far into the parking space. Should
the transmission change take place too early,
the parking procedure is canceled. A sensible
parking position can no longer be achieved
from this position.
Exiting a parking space In order for Parking Pilot to support you when
exiting the parking space: R
the border of the parking space must be high
enough at the front and the rear. A curb stone
is too small, for example. R
the border of the parking space must not be
too wide. Your vehicle can be maneuvered
into the parking space at a maximum angle of
45° to the starting position. R
a maneuvering distance of at least 3.3 ft
(1.0 m) must be available.
Parking Pilot can assist you with exiting a park-
ing space only if you have parked the vehicle
parallel to the direction of travel using Parking
Pilot.
i If Parking Assist PARKTRONIC detects
obstacles, Parking Pilot brakes automatically190
Driving systems
Driving and parking

while the vehicle is exiting the parking space.
You are responsible for braking in good time. X
Start the engine. X
Release the electric parking brake. X
Switch on the turn signal in the direction you
are pulling away. X
Shift the transmission to position [ or ^ .
The Start Parking Pilot? Yes: OK No:
8 message appears in the multifunction
display. X
To cancel the procedure: press the 8
button on the multifunction steering wheel or
pull away.
or X
To exit a parking space using Parking
Pilot: press the v button on the multi-
function steering wheel.
The Parking Pilot Active Accelerate
and Brake Observe Surroundings mes-
sage appears in the multifunction display. X
Let go of the multifunction steering wheel. X
Pull away, being ready to brake at all times. Do
not exceed a maximum speed of approx-
imately 6 mph (10 km/h) when exiting a park-
ing space. Otherwise, Parking Pilot is can-
celed immediately. X
Depending on the message or as required,
shift the transmission to position [ or ^ .
Parking Pilot immediately steers in the other
direction. The Parking Pilot Active
Accelerate and Brake Observe Sur‐
roundings message appears in the multi-
function display.
i You will achieve the best results by waiting
for the steering procedure to complete before
pulling away.
If you back up after activation, the steering
wheel is moved to the straight-ahead posi-
tion. X
Drive forwards and reverse as prompted by
Parking Assist PARKTRONIC warning dis-
plays, several times if necessary.
Once you have exited the parking space com-
pletely, the steering wheel is moved to the
straight-ahead position. You hear a tone and the
Parking Pilot Finished message appears in
the multifunction display. You will then have to
steer and merge into traffic on your own. Park-
ing Assist PARKTRONIC is still available. You can
take over the steering before the vehicle has
exited the parking space completely. This is useful if you recognize that it is already possible
to pull out of the parking space.
Canceling Active Parking Pilot X
Stop the movement of the multifunction
steering wheel or steer yourself.
Parking Pilot is canceled immediately. The
Parking Pilot Canceled message appears
on the multifunction display.
or X
Press the Parking Assist PARKTRONIC button
( Y
page 193).
Parking Assist PARKTRONIC is switched off
and Parking Pilot is immediately canceled.
The Parking Pilot Canceled message
appears on the multifunction display.
Parking Pilot is canceled automatically when: R
the electric parking brake is engaged R
transmission position ] is selectedR
parking using Parking Pilot is no longer pos-
sible R
you are driving faster than 6 mph (10 km/ h)R
a wheel spins, ESP ®
intervenes or fails. In
such cases the

C
Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicleD
White guide lines without steering input,
vehicle width including the exterior mirrors
(static)

Object detection only works in wide-angle view.
To ensure that you can use the function, it must
be switched on in the multimedia system (see
the Digital Operator's Manual).
360° Camera
General notes The 360° camera is a system consisting of four
cameras.
The system processes images from the follow-
ing cameras: R
Rear view camera R
Front camera R
Two side cameras in the exterior mirrors
The cameras cover the immediate surroundings
of the vehicle. The system supports you, for
example when parking or if vision is restricted at
an exit.
You can show images from the 360° camera in
full-screen mode or in seven different split-
screen views on the multimedia system. A split-
screen view also includes a top view of the vehi-
cle. This view is calculated from the data sup-
plied by the installed cameras (virtual camera).
The seven split-screen views are: R
Top view and picture from the rear view cam-
era (130° viewing angle) R
Top view and image from the front camera
(130° viewing angle without displaying the
maximum steering wheel angle) R
Top view and enlarged rear view R
Top view and enlarged front view R
Top view and trailer view (vehicles with trailer
tow hitch) R
Top view and images from the rear-facing side
cameras (rear wheel view) R
Top view and images from the forward-facing
side cameras (front wheel view)
When the function is active and you shift the
transmission from [ or ^ to \\ , the guide
lines on the multimedia system are hidden.
When you shift between transmission positions
[ and ^ , you see the previously selected front
or rear view. Distances measured by Parking Assist
PARKTRONIC will also be optically displayed: R
in split screen view as red or yellow brackets
around the vehicle icon in the top view, or R
at the bottom right as red or yellow brackets
around the vehicle symbol in full-screen mode
The line thickness and color of the brackets
show how far the vehicle is from an object. R
yellow brackets with thin lines: Parking Assist
PARKTRONIC is active R
yellow brackets with normal lines: an object is
present in close range of the vehicle R
red line: an object is present in the immediate
close range of the vehicle
Important safety notes The 360°camera is only an aid and may show a
distorted view of obstacles, show them incor-
rectly or not at all. The 360°camera is not a
substitute for attentive driving.
You are always responsible for safe maneuver-
ing and parking. Make sure that there are no
persons, animals or objects in the maneuvering
area while maneuvering and parking in parking
spaces.
You are always responsible for safety, and must
always pay attention to your surroundings when
parking and maneuvering. This applies to the
areas behind, in front of and beside the vehicle.
You could otherwise endanger yourself and oth-
ers.
The 360° camera will not function or will func-
tion in a limited manner: R
if the doors are open R
if the exterior mirrors are folded in R
if the tailgate is open R
in heavy rain, snow or fog R
at night or in very dark places R
if the cameras are exposed to very bright light R
if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker) R
if the camera lenses fog up, e.g. when driving
into a heated garage in winter, causing a rapid
change in temperature R
if the camera lenses are dirty or covered R
if the vehicle components in which the cam-
eras are installed are damaged. In this case,
have the camera position and setting checked
at a qualified specialist workshopDriving systems 199
Driving and parking Z

R
if there is a strong side wind R
if you have adopted a sporty driving style with
high cornering speeds or high rates of accel-
eration R
if you are predominantly driving at a speed
below 37 mph (60 km/h) or above 124 mph
(200 km/h) R
if you are driving with the Steering Pilot of
Distance Pilot DISTRONIC activated R
if the time has been set incorrectly R
in active driving situations, such as when you
change lanes or change your speed
The ATTENTION ASSIST tiredness assessment
is deleted and restarted when continuing the
journey, if: R
you switch off the engine R
you take off your seat belt and open the driv-
er's door, e.g. for a change of drivers or to
take a break
Displaying the attention level
In the Assistance menu ( Y
page 232) of the on-
board computer, you can call up the current sta-
tus information. X
Select the Assistance display for ATTENTION
ASSIST using the on-board computer
( Y
page 231).
The following information appears: R
The length of the journey since the last break. R
the attention level determined by ATTENTION
ASSIST ( Attention Level ), displayed in a
bar display in five levels from high to low. R
if ATTENTION ASSIST is unable to calculate
the attention level and cannot issue a warn-
ing, the System Suspended message
appears. The bar display then changes the
display, e.g. if you are driving at a speed below 37 mph (60 km/h) or above 124 mph
(200 km/h).
Activating ATTENTION ASSIST X
Activate ATTENTION ASSIST using the on-
board computer ( Y
page 233).
The system determines the attention level of
the driver depending on the setting selected:
Selection Standard : the sensitivity with which
the system determines the attention level is set
to normal.
Selection Sensitive : the sensitivity is set
higher. The attention level detected by Attention
Assist is adapted accordingly and the driver is
warned earlier.
When ATTENTION ASSIST is deactivated, the