check engine light MERCEDES-BENZ GLC SUV 2015 User Guide

Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 441).
or
X Jump-start the vehicle (Y page 443).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 98) and replace it if necessary
(Y page 98).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld- erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (see the sepa- 100
DoorsOpening and closing

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 28). Correct driver's seat position
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. X
Observe the safety guidelines on seat
adjustment (Y page 121).
X Make sure that seat =is correctly adjus-
ted.
Manual and electrical seat adjustment
(Y page 122)
Electrical seat adjustment (Y page 123)
When adjusting the seat, make sure that:
R you are as far away from the driver's airbag
as possible
R you are sitting in a normal upright position
R you can fasten the seat belt properly
R you have moved the backrest to an almost
vertical position
R you have set the seat angle so that your
thighs are gently supported
R you can depress the pedals properly
R your legs are not fully extended
X Check whether the head restraint is adjus-
ted correctly.
When doing so, make sure that you have
adjusted the head restraint so that the back of your head is supported at eye level by the centre of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment (Y page 128).
X Make sure that steering wheel :is adjus-
ted correctly.
Adjusting the steering wheel manually
(Y page 128)
Adjusting the steering wheel electrically
(Y page 129)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent
R you can move your legs freely
R you can see all the displays in the instru-
ment cluster clearly
X Observe the safety guidelines for seat belts
(Y page 49).
X Check whether you have fastened seat
belt ;properly (Y page 50).120
Correct driver's seat positionSeats, steering wheel and mirrors

Problems with the seat ventilation
Problem
Possible causes/consequences and
M
MSolutions The seat ventilation has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat ventilation can
be switched back on. Steering wheel
Important safety notes
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
Children could become trapped by the steer-
ing wheel if they adjust it. There is a risk of
injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the
ignition lock. Adjusting the steering wheel man-
ually
:
Release lever
; To adjust the steering wheel height
= To adjust the steering wheel position
(fore-and-aft adjustment)
X Push release lever :down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired
position.
X Push release lever :up as far as it will go.
The steering column is locked.
X Check if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction. 128
Steering wheelSeats, steering wheel and mirrors

Problems with the windscreen wipers
Problem
Possible causes/consequences and
M
MSolutions The windscreen wipers
are jammed. Leaves or snow, for example, may be obstructing the windscreen
wiper movement. The wiper motor has been deactivated.
X For safety reasons, you should remove the key from the ignition
lock.
or
X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windscreen wipers back on. The windscreen wipers
fail completely. The windscreen wiper drive is malfunctioning.
X Select another wiper speed on the combination switch.
X Have the windscreen wipers checked at a qualified specialist
workshop. The windscreen washer
fluid from the spray
nozzles no longer hits
the centre of the wind-
screen. The spray nozzles are misaligned.
X Have the spray nozzles adjusted at a qualified specialist work-
shop. 154
Windscreen wipersLights and windscreen wipers

Problem
Possible causes/consequences and
M
MSolutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. A
display message may
also appear in the mul-
tifunction display and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 417). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. DYNAMIC SELECT switch
This section describes the DYNAMIC SELECT
switch for all vehicles, except PLUG-IN
HYBRID vehicles. Information on the
DYNAMIC SELECT switch on PLUG ‑IN
HYBRID vehicles (Y page 295).
Use the DYNAMIC SELECT switch to change
the drive program. Depending on the drive
program selected, the following vehicle char- acteristics will change:
R the drive (engine and transmission man-
agement)
R the suspension
R the steering R
the availability of the ECO start/stop func-
tion
R the climate control
- the climate control settings
- the rear window heating operation period
- the performance of the seat heating
If the ignition is switched off for less than four
hours, the previously selected drive program
is activated when the engine is next started. If the ignition is switched off for more than fourhours, drive program Cis activated when the
engine is next started. DYNAMIC SELECT switch
195Driving and parking Z

In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or if there is a malfunc-
tion in the system, it may not be possible to
apply the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it from
rolling away.
X Shift the automatic transmission to posi-
tion P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if there is a malfunction in the system. Con-
tact a qualified specialist workshop.
The electric parking brake carries out a func-
tion check at regular intervals when the
engine is switched off. Noises that occur are
normal.
Applying or releasing manually X
To apply: push handle :.
When the electric parking brake is applied, the red !indicator lamp lights up in the
instrument cluster.
The electric parking brake can also be
applied when the key is removed. X
To release: pull handle:.
The red !indicator lamp in the instru-
ment cluster goes out.
The electric parking brake can only be
released:
R when the key is in position 1or 2in the
ignition lock (Y page 187) or
R if the ignition was switched on using the
Start/Stop button
Applying automatically The electric parking brake is automatically
applied when the transmission is in position
P
and:
R the engine is switched off or
R the driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from
being automatically applied, pull handle :.
The electric parking brake is also engaged
automatically if:
R DISTRONIC PLUS brings the vehicle to a
standstill or
R the HOLD function is keeping the vehicle
stationary
R Active Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following con-
ditions must be fulfilled:
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
The electric parking brake is not automati-
cally applied if the engine is switched off by
the ECO start/stop function. Parking
221Driving and parking Z

The following driving systems are specially
adapted for driving over easily negotiable off-
road terrain:
R Off-road program (Y page 250)
R Off-road ABS (Y page 79)
R Off-road 4ETS (Y page 85)
R Off-road ESP ®
(Y page 85)
R DSR (Downhill Speed Regulation)
(Y page 248)
Observe the following notes:
R Stop the vehicle before driving off-road. If
necessary, activate the off-road program
(Y page 250).
R To avoid damaging the vehicle, make sure
there is always sufficient ground clearance.
R Make sure that items of luggage and loads
are stowed safely and are well secured
(Y page 396).
R Always keep the engine running and in gear
when driving on a downhill gradient. Acti-
vate DSR (Y page 248).
R Drive slowly and evenly, if necessary at
walking pace.
R Ensure that the wheels are in contact with
the ground at all times.
R Drive with extreme care on unknown off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route.
R Check the depth of water before fording
rivers and streams.
R Watch out for obstacles.
R Take care when turning on an uphill or
downhill slope or when driving across a
slope. The vehicle could otherwise tip over.
R Always keep the side windows and the pan-
orama sliding sunroof closed during the
journey.
R Do not deviate from marked routes.
Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients or on slippery or loose surfaces. The HOLD
function cannot hold the vehicle on such sur-
faces. Checklist before driving off-road X
Engine oil level: check the engine oil and
top it up if necessary.
When driving on steep gradients, the oil
level must be sufficiently high to ensure a
correct oil supply in the vehicle.
X Wheels and tyres: check the tyre tread
depth and tyre pressure.
X Check for damage and remove any foreign
objects, e.g. small stones, from the
wheels/tyres.
X Replace any missing valve caps.
X Replace dented or damaged wheels.
X Wheels: dented or bent wheels can lead to
a loss of tyre pressure and damage to the
tyre bead. Before driving off-road, check
the wheels and replace them if necessary.
Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
X Deactivate the off-road program
(Y page 250).
X Deactivate DSR (Y page 248).
X Clean the headlamps and rear lights and
check for damage.
X Clean the front and rear licence plates.
X Clean the wheels/tyres with a water jet and
remove any foreign objects.
X Clean the wheels, wheel arches and the
vehicle underside with a water jet; check
for any foreign objects and damage.
X Check whether twigs or other parts of
plants have become trapped. These
increase the risk of fire and can damage
fuel pipes, brake hoses or the rubber bel-
lows of the axle joints and propeller shafts.
X After the trip, examine without fail the
entire undercarriage, wheels, tyres, brakes,
bodywork structure, steering, chassis and
exhaust system for damage. 228
Driving tipsDriving and parking

Hill start assist will aid you when pulling away
on a hill. For further information about hill
start assist, see (Y page 191).
Do not shift into transmission position N
when driving off-road. You could lose control
of the vehicle if you attempt to brake the
vehicle using the service brake. If the gradient
is too steep for your vehicle, back up in
reverse gear.
Always observe the approach/departure
angle values (Y page 489).
Maximum gradient-climbing capability Always observe the maximum gradient climb-
ing ability values (Y page 489).
Hilltops When driving up an uphill gradient, slightly
reduce pressure on the accelerator immedi-
ately before reaching the brow of the hill.
Make use of the vehicle's own impetus to
travel over the brow.
This style of driving prevents:
R the vehicle from lifting off the ground on the
brow of a hill
R the vehicle from travelling too quickly down
the other side
Driving downhill R
Drive slowly.
R Do not drive at an angle down steep
inclines. Steer into the line of fall and drive with the front wheels aligned straight. Oth-erwise, the vehicle could slip sideways, tip
and overturn.
R Before tackling steep downhill gradients,
use the left-hand steering wheel gearshift
paddle to shift to a lower gear.
R Activate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line
of fall.
R Check that the brakes are working normally
after a long downhill stretch. Off-road ABS is activated when the off-road
program is selected.
At speeds below 30 km/h the front wheels
lock cyclically during braking. The digging-in
effect achieved in the process reduces the
stopping distance when driving off-road. The
steerability of the vehicle is considerably
reduced if the wheels lock.
Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for
innovative driver assistance and safety sys-
tems which enhance comfort and support the
driver in critical situations. With these intelli-
gent co-ordinated systems Mercedes-Benz
has set a milestone on the path towards
autonomous driving.
Mercedes-Benz Intelligent Drive embraces all elements of active and passive safety in one
well thought-out system – for the safety of the vehicle occupants and that of other road
users.
Further information on driving safety systems (Y page 78). Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order to avoid exceeding the set speed. Change into
a lower gear in good time on long and steep
downhill gradients. Take particular note of
this when driving a laden vehicle and when
towing a trailer. By doing so, you will make
use of the braking effect of the engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
Use cruise control only if road and traffic con- ditions are appropriate for maintaining a
steady speed for a prolonged period. You canstore any road speed above 30 km/h. 230
Driving systemsDriving and parking

i
The speed indicated in the speedometer
may differ slightly from the limit speed
stored.
Variable SPEEDTRONIC General notes
:
To store the current speed or a higher
speed
; LIM indicator lamp
= To store the current speed or calling up
the last stored speed
? To store the current speed or a lower
speed
A To switch between cruise control or
DISTRONIC PLUS and variable SPEED-
TRONIC
B To deactivate variable SPEEDTRONIC
With the cruise control lever, you can operate
cruise control or DISTRONIC PLUS and vari-
able SPEEDTRONIC.
The LIM indicator lamp on the cruise control
lever indicates which system you have selec- ted:
R LIM indicator lamp off: cruise control or
DISTRONIC PLUS is selected
R LIM indicator lamp on: variable SPEED-
TRONIC is selected
You can use the cruise control lever to limit
the speed to any speed above 30 km/hw hile
the engine is running. Selecting variable SPEEDTRONIC
If there is a change of drivers, advise the new
driver of the limit speed stored.
X Check whether LIM indicator lamp :is on.
If it is on, variable SPEEDTRONIC is already
selected.
If it is not, press the cruise control lever in
the direction of arrow ;.
LIM indicator lamp :in the cruise control
lever is on. Variable SPEEDTRONIC is selec-
ted.
Storing the current speed You can use the cruise control lever to limit
the speed to any speed above 30 km/h while
the engine is running.
X Briefly press the cruise control lever up :
or down ;.
The current speed is stored and shown in
the multifunction display.
Speedometer with segments: the seg-
ments light up from the start of the scale up
to the stored speed limit. 234
Driving systemsDriving and parking

R
you are driving faster than 10 km/h
R a wheel spins and ESP ®
intervenes or fails.
The ÷ warning lamp lights up in the
instrument cluster.
A warning tone sounds. The parking symbol
disappears and the multifunction display
shows the Park Assist cancelled Park Assist cancelled mes-
sage.
When Active Parking Assist is cancelled, you
must steer and brake again yourself.
If a system malfunction occurs, the vehicle is braked to a standstill. To drive on, depress the
accelerator pedal again. Reversing camera
General notes Reversing camera
:is an optical parking
and manoeuvring aid. It shows the area
behind your vehicle with guide lines in the
Audio 20 or COMAND Online display.
The area behind the vehicle is displayed as a
mirror image, as in the rear-view mirror.
i The text shown in the Audio 20 or
COMAND Online display depends on the
language setting. The following are exam-
ples of reversing camera messages in the
Audio 20 or COMAND Online display.
Important safety notes The reversing camera is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe manoeuvring and parking remains with you.
Make sure that there are no persons, animals
or objects in range while manoeuvring and
parking.
Under the following circumstances, the
reversing camera will not function, or will
function in a limited manner:
R if the boot lid or tailgate is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in
winter
R if the camera lens is dirty or obstructed.
Observe the notes on cleaning
(Y page 425)
R if the rear of your vehicle is damaged. In this
case, have the camera position and setting checked at a qualified specialist workshop.
The field of vision and other functions of the
reversing camera may be restricted due to
additional accessories on the rear of the vehi-
cle (e.g. licence plate holder, bicycle rack).
i The reversing camera is protected from
raindrops and dust by means of a flap.
When the reversing camera is activated,
this flap opens.
The flap closes again when:
R you have finished the manoeuvring proc-
ess
R you switch off the engine
R you open the boot or luggage compart-
ment
See the notes on cleaning (Y page 425).
For technical reasons, the flap may remain
open briefly after the reversing camera has been deactivated. 262
Driving syste
msDriving and parking