ignition MERCEDES-BENZ GLE HYBRID 2017 Owners Manual

Hybrid drive system
General notes Hybrid technology combines a fuel efficient
internal combustion engine with a powerful
electric motor.
Important safety notes
Danger of electric shock
G DANGER
The vehicle's high-voltage electrical system is
under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
When towing a vehicle after an accident, be sure
to observe the following sections in the vehicle
Operator's Manual: R
Transporting the vehicle R
Towing the vehicle with the rear axle raised R
Towing a vehicle with both axles on the
ground
Read the safety instructions on towing and tow-
starting ( Y
page 53). All components of the hybrid drive system are
marked with yellow warning stickers that warn
you of the danger of high voltage. The cables of
the vehicle's high-voltage electrical system are
orange in color.
The ignition must be switched off when carrying
out general tasks, such as changing bulbs or
checking the coolant level.
Automatic switching off of the hybrid
drive system If components of the restraint system are acti-
vated during an accident, the hybrid drive sys-
tem is automatically deactivated.
The hybrid drive system is not activated when
the vehicle is started if: R
an electrical short circuit is detected in the
hybrid drive system R
an electrical connection in the hybrid drive
system is disconnected
This ensures that you do not come into contact
with high voltage.
Manual switching off of the hybrid drive
system The hybrid drive system can be deactivated
manually using the high voltage switch-off
device.
! To prevent damage to the hybrid drive sys-
tem please observe the following instruc-
tions: R
only deactivate the hybrid drive system
manually in the following situations. R
work on the hybrid drive system may only
be carried out at a qualified specialist work-
shop, even when it has been deactivated
manually.
Deactivate the hybrid system manually if: R
the u restraint system warning lamp in the
instrument cluster lights up after an accident R
the vehicle is badly damaged, e.g. after an
accident, and the restraint system compo-
nents were not activated R
the vehicle is badly damaged and has to be
towed or transported10
Hybrid drive system
Safety

X
If possible, move the vehicle out of the
danger zone: shift the automatic transmis-
sion into position N .X
Release the electric parking brake. X
Roll the vehicle to a safe place and park it
safely.
Get assistance from others if necessary.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing. There is therefore a risk of being locked out
if the vehicle is being pushed or tested on a
dynamometer. X
Switch the ignition off. X
Shift the automatic transmission to park posi-
tion P .
Apply the electric parking brake.
Safeguard the vehicle against rolling away
(see the vehicle Operator's Manual). X
To use the high-voltage switch-off device:
open the tailgate. X
Lift the cargo compartment floor upwards
(see the vehicle Operator's Manual). X
Pull off the right-hand paneling in the cargo
compartment.
X
Press release clip C in the direction of the
arrow and pull it out. X
Pull high-voltage switch-off device D apart
until it engages.
If the hybrid drive system has been deactivated
due to reasons mentioned above, have it
checked at a qualified specialist workshop
before reactivation.
High-voltage battery
G WARNING
In the event of a vehicle fire, the internal pres-
sure of the high-voltage battery can exceed a critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
G WARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
! Exhaustive discharge caused by the vehicle
standing idle for lengthy periods can damage
the high-voltage battery. If the vehicle is idle
for lengthy periods leave the high-voltage bat-
tery connected to a charging station.
Charging the high-voltage battery ( Y
page 29).
Engine compartment Before opening the hood: X
Apply the electric parking brake. X
Shift the transmission to position P .X
Switch the ignition off. X
Observe the warning notes on the risk of elec-
tric shock ( Y
page 10). X
Observe the warning notes on the hood (see
the vehicle Operator's Manual).
RBS driving safety system (Recupera-
tive Brake System) The Recuperative Brake System supports you
when braking with an electronically-controlled
brake boost mode and enables the recovery of
kinetic energy (recuperation).
Further information about the Recuperative
Braking System ( Y
page 20).Hybrid drive system 11
Safety Z

Occupant safety
Restraint system warning lamp If the restraint system is disrupted, the high-
voltage on-board electrical system may not be
switched off in the event of an accident as inten-
ded.
G DANGER
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or may not deploy as
intended during an accident. This can affect
for example the Emergency Tensioning
Device or the air bag. Furthermore, in the
event of an accident, the vehicle's high-volt-
age electrical system may not be deactivated
as intended. You may be electrocuted if you
touch the damaged components of the vehi-
cle's high-voltage electrical system. This
poses an increased risk of injury or even fatal
injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible. After an accident, switch off
the ignition immediately and remove the key
from the ignition lock.
A malfunction has occurred if the u restraint
system warning lamp: R
does not light up after the ignition is switched
on R
does not go out after a few seconds while the
combustion engine or hybrid system is run-
ning R
lights up again while the combustion engine
or hybrid system is running12
Occupant safety
Safety

Overview of climate control systems
General notes Observe the notes and the recommended settings in the vehicle Operator's Manual. The windows
could otherwise fog up.
Climate control regulates the temperature and air humidity in the vehicle interior. Due to the elec-
trical refrigerant compressor, the "Cooling with dehumidification" function is also operational with-
out the combustion engine running. Optimum climate control is only achieved with the side windows
and roof closed.
The residual heat function can only be activated or deactivated with the ignition switched off
( Y
page 17).
The "Pre-entry climate control" function is available. Use this function to briefly preheat or ventilate
the driver's seat area or the entire vehicle interior before entering the vehicle. The air from the air
vents can also be pre-cooled.
Control panel for dual-zone automatic climate control
USA only
Front control panelC
Sets the temperature, leftD
Defrosts the windshield

In the vehicle Operator's Manual, information and recommendations can be found on: R
using automatic climate control R
using the rear control panel R
the individual functions
Observe these notes for optimal use of the automatic climate control.
The "Cooling with air dehumidification" function is even available when the engine is not running
( Y
page 17).
Use the residual heat function if you want to heat or ventilate the vehicle interior when the ignition
is switched off. The residual heat function can only be activated or deactivated with the ignition
switched off. When the ignition is switched on, the residual heat function is switched off
( Y
page 17).
Operating the climate control sys-
tems
Switching cooling with air dehumidi-
fication on/off If you deactivate the "Cooling with air-dehumid-
ification" function, the air inside the vehicle will
not be cooled. The air inside the vehicle will also
not be dehumidified. The windows can fog up
more quickly. Therefore, deactivate the cooling
with air-dehumidification function only briefly.
The "Cooling with air dehumidification" function
is available even when the engine is not running.
The air inside the vehicle is cooled and dehu-
midified according to the temperature selected.
Condensation may drip from the underside of
the vehicle when it is in cooling mode. This is
normal and not a sign that there is a malfunc-
tion. X
To activate: press the Z or V button.
The indicator lamp in the Z or V button
lights up. X
To deactivate: press the Z or V but-
ton.
The indicator lamp in the Z or V button
goes out. The "Cooling with air dehumidifica-
tion" function has a delayed switch-off fea-
ture.
Switching the residual heat on or off
It is possible to make use of the residual heat of
the engine to continue heating the stationary
vehicle for up to 30 minutesafter the engine has
been switched off. The heating time depends on
the set interior temperature. X
To activate: press the K or V button.
The indicator lamp in the K or V button
lights up. X
To deactivate: press the K or V but-
ton.
The indicator lamp in the K or V button
goes out.
The blower will run at a low speed regardless of
the airflow setting.
If you activate the residual heat function at high
temperatures, only the ventilation will be acti-
vated. The blower runs at medium speed.
Residual heat is deactivated automatically: R
after approximately 30 minutes R
when the ignition is switched on R
if the battery voltage drops
Pre-entry climate control via Smart-
Key
General notes Before getting in, the vehicle interior can be
briefly warmed or ventilated in advance and the
air from the air vents can be pre-cooled.
The high-voltage battery must be sufficiently
charged before "Pre-entry climate control via
SmartKey" can be activated.
When the vehicle is pre-cooled, the following
functions are activated if required: R
Climate control system R
Blower R
Seat ventilationOperating the climate control systems 17
Climate control

If manual gearshifting is deactivated, the auto-
matic transmission shifts: R
into the drive program that was last selected,
and R
into the driving mode that was last selected
If you change the drive program, the operating
mode that was last selected is stored for approx-
imately 60 seconds. After this time, the HYBRID
operating mode is automatically activated.
Starting the engine The vehicle starts in electric mode without the
internal combustion engine (noiseless start).
The internal combustion engine starts only after
the power demanded by the driver exceeds the
available power that the electric motor can cur-
rently provide.
Noiseless start operation is dependent on the
outside temperature and the operating temper-
ature of the internal combustion engine. If not all
conditions for noiseless start operation are ful-
filled, the vehicle starts with the internal com-
bustion engine.
Observe the notes on starting in the vehicle
Operator's Manual.
X
Switch on the ignition. X
Depress the brake pedal. X
Start the vehicle (see the vehicle Operator's
Manual).
When the vehicle is operational, the READY
indicator lights up in the multifunction display
( Y
page 39).
Pulling away X
Depress the brake pedal and keep it
depressed. X
Shift the transmission to position D or R .X
If the Apply Brake to Shift from 'P'
display message appears in the multifunction display, depress the brake pedal more firmly
and select the desired transmission position. X
Release the brake pedal. X
Carefully depress the accelerator pedal.
You can find further information on pulling away
in the vehicle Operator's Manual.
Drive programs
DYNAMIC SELECT controller Select the drive program using the DYNAMIC
SELECT controller. Depending on the drive pro-
gram selected the following vehicle character-
istics will change: R
the drive (engine and transmission manage-
ment) R
the suspension R
the steering. R
the energy management
Each time you start the engine with the ignition
SmartKey or the Start/Stop button, the Com-
fort drive program is activated. You can find
further information on starting the engine in the
vehicle Operator's Manual.
X
Turn DYNAMIC SELECT controller C as many
times as necessary until the desired drive
program is selected.
The status icon of the selected drive program
is shown in the multifunction display.
In addition, the current drive program settings
are displayed briefly in the multimedia system
display.22
Driving
Driving and parking

Problems with HYBRID operation
Internal combustion engine Problem
Possible causes/consequences and P Solutions
You cannot start the
internal combustion
engine. The multifunc-
tion display shows no
display messages. The
READY indicator in the
multifunction display is
off. For example, self-diagnosis is not yet complete or the hybrid drive
system is malfunctioning. X
Switch off the ignition and turn it back on. X
Try to start the internal combustion engine again.
If the internal combustion engine still does not start: X
Consult a qualified specialist workshop.
You wish to pull away,
but the ECO start/stop
function does not start
the internal combustion
engine. The READY indi-
cator in the multifunc-
tion display is off. The ECO start/stop function has failed. The warning and indicator
lamps in the instrument cluster light up. X
Shift the transmission to P .X
Switch off the ignition and turn it back on. X
Start the engine.
The hybrid drive system is malfunctioning. X
Consult a qualified specialist workshop.
Recuperative Brake System Problem
Possible causes/consequences and P Solutions
Braking resistance is
reduced and brake pedal
travel is longer than
usual.
G Risk of accident
The Recuperative Brake System is malfunctioning. X
Observe the additional display messages in the multifunction dis-
play ( Y
page 45). X
Observe the information regarding indicator and warning lamps in
the instrument cluster ( Y
page 49) . Driving 25
Driving and parking Z

If, after the charging process, the charging cable
is: R
left connected to the power socket, the cur-
rently selected values will be used for the next
charging process. R
removed from the power socket, the values
will be reset to the minimum setting for the
next charging process. You may then need to
reset the values of the maximum charge cur-
rent.
i If the vehicle requires more time than usual
when charging, check the maximum charge
current settings using the controls on the
charging cable or in the on-board computer's
menu.
Indicator lamp on the vehicle socket When the indicator lamp on the vehicle socket
lights up, this means the following:
Indicator
lamp
Flashes
orange The connection between the
vehicle and the current
source is being established
before charging begins.
Flashes
green The high-voltage battery is
being charged.
Flashes red A malfunction has occurred
while charging.
The indicator lamp goes out
after approximately
90 seconds.
Lights up
orange A charging break for the high-
voltage battery is taking
place.
The indicator lamp goes out
after approximately
90 seconds.
Lights up
green The high-voltage battery is
fully charged.
The indicator lamp goes out
after approximately
90 seconds.
i If the indicator lamp is off, lock or unlock the
vehicle. The indicator lamp then displays the
current status of the charging process again. Connecting the charging cable
X
Shift the transmission to position P .X
Switch the ignition off. X
Press the charge socket flap in the direction
of arrow C .
The charge socket flap swings up. X
Press fastener D to the left.
Socket cap

You can call up remote query and remote con-
figuration functions for your vehicle using online
access to the vehicle. This is possible from an
Internet-enabled computer, as well as many
modern smartphones.
Please call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) to
obtain the relevant Internet address.
Online access to the vehicle is restricted to the
contractual periods of mbrace. Activated
access to the mbrace emergency call system is
required for use.
In order to be able to use online access to the
vehicle, you must agree to the local terms of
use.
Further information about the supported end
devices, available languages and contractual
periods is available at any authorized Mercedes-
Benz Center.
In order to be able to call up online access to the
vehicle, the vehicle must be connected to the
Internet ( Y
page 37).
Notes on data protection Remember that online access to the vehicle
offers access to your data.
i Prevent unauthorized persons from
accessing this data.
Every person who has access to the informa-
tion stated can use the functions of the online
access to the vehicle.
i Information when selling a vehicle or
buying a used vehicle: R
If you sell your vehicle, you are obliged to
delete the vehicle from your personal area
on the online access to the vehicle. R
If you have bought a used vehicle, it is pos-
sible that the previous owner still has
access to the online access to the vehicle.
Calling up functions
The online access to the vehicle allows you
access to your vehicle's information and func-
tions using remote query and remote configu-
ration. The following functions can be accessed: R
request the current condition of charge of the
high-voltage battery R
program the departure time ( Y
page 44)R
set or activate the "Pre-entry climate control
at departure time" function (see the separate
COMAND operating instructions)
Information on additional functions and operat-
ing instructions can be found within the online
access to the vehicle.
Connecting the vehicle to the Internet
i This function is not available in all countries
and requires activated access to the mbrace
emergency call system.
You can use the online access to the vehicle if
the vehicle has a connection to the Internet via a
mobile phone network. The necessary data is
transmitted by radio. The vehicle automatically
recognizes whether a connection to the Internet
is possible or not. No presets are necessary.
i Restrictions in reception are possible if the
vehicle is in an underground car park, for
example. Restrictions may also occur in areas
with poor mobile network coverage.
Parking X
Apply the electric parking brake.
The red $ indicator lamp in the instrument
cluster lights up. X
Use the DIRECT SELECT lever to shift the
automatic transmission to P .X
Switch the ignition off.
The READY indicator in the instrument cluster
goes out.
You can find further information on parking and
switching off the combustion engine in the vehi-
cle Operator's Manual. Parking 37
Driving and parking Z

Display messages
Hybrid drive syste mDisplay messages
Possible causes/consequences an d P Solutions
r Vehicl e Operational
Switch the Ignition
Off Before Exitin g You are exitin g th e vehicle when it is in a ready-to-driv e state. The
READY indicator in th e multifunction display is on . A warnin g tone also
sounds.
If you leav e th e vehicle:X
Safeguar d th e vehicle against rollin g away (se e th e vehicle Opera-
tor' s Manual). X
Switc h of f th e ignition and remov e th e SmartKey.
If you do no t leav e th e vehicle:X
Switc h of f th e electrical consumers , e.g. automatic climat e control,
seat heating.
Please note th e following: th e electrical consumers are supplied by th e
12 V battery. If th e vehicle is lef t in a ready-to-driv e stat e fo r an exten-
ded period, it will switch of f once th e 12 V battery is almost empty. It
will then only be possible to start th e vehicle usin g a secon d battery
(jump-starting).
Change the curren t
drive progra m
before changing the
operating
mode. or E xit manual
drive progra m M
before changing the
operating mod e You hav e attempted to chang e th e operatin g mode when in automatic
drive program Sport, Individual (wit h activated Spor t characteristics )
or manual drive program M .X
Selec t th e Comfort , Slippery or Individual (wit h activated Comfort or
Ec o characteristics ) drive program ( Y
page 22).X
Selec t th e preferred operatin g mode HYBRID , E-MODE , E-SAVE or
CHARGE ( Y
page 21).
E-MODE Currently
Unavailable The condition of charg e of th e high-voltage battery has dropped to th e
lowe r limit and th e E-MODE operatin g mode has bee n switched off.
Driving wit h th e internal combustion engin e is activated and th e oper-
atin g mode switches to th e basi c HYBRID setting .X
Continue drivin g usin g th e internal combustion engine.
You can switch to th e E-SAVE or CHARGE operatin g mode as
require d ( Y
page 21).
If you selec t CHARGE , th e high-voltage battery is charged.
Once th e charg e level display fo r th e high-voltage battery has
increase d slightly, you can switch to th e E-MODE operatin g mode
again .
Onl y E-MODE Availa ‐
ble Power Limite d
Refuel Immediately The fue l tank has bee n run dry and th e combustion engin e has bee n
switched off.
A warnin g tone also sounds.
The vehicle will be powered by electrical energ y only. Performanc e is
restricte d and th e vehicle may accelerat e more slowly than normal.X
Refuel at th e nearest gas station without fail .
In th e "Total range and electric range" menu, you can display th e
approximat e range of th e vehicle ( Y
page 43).Display messages 45
On-board computer and displays Z