service MERCEDES-BENZ GLE SUV 2015 User Guide
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Page 30 of 453
Always have work on electrical and electronic
components carried out at a qualified special-ist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
kerb or an unpaved road
R you drive too fast over an obstacle, e.g. a
kerb or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tyres could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed for.
If the underbody panelling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody panelling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If, upon continuing your
journey, you notice that driving safety is
impaired, pull over and stop the vehicle imme- diately, paying attention to road and traffic
conditions. In such cases, consult a qualified
specialist workshop. Declarations of conformity
Wireless vehicle components The following information applies to all compo-
nents of the vehicle and the information sys-
tems and communication devices integrated
into the vehicle which receive and/or transmit
radio waves:
The components of this vehicle that receive
and/or transmit radio waves are compliant with
the basic requirements and all other relevant
conditions of Directive 1999/5/EC. You can
obtain further information from any Mercedes-
Benz Service Centre. Electromagnetic compatibility The electromagnetic compatibility of the vehicle
components has been checked and certified
according to the currently valid version of Reg-
ulation ECE-R 10. Diagnostics connection
The diagnostics connection is only intended for the connection of diagnostic equipment at a
qualified specialist workshop. G
WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it can affect the
operation of the vehicle systems. This may
affect the operating safety of the vehicle.
There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another.
! If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor-
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec- tion. Introduction
27 Z
Page 31 of 453
Qualified specialist workshop
A qualified specialist workshop has the neces-
sary special skills, tools and qualifications to
correctly carry out any necessary work on your
vehicle. This particularly applies to work rele-
vant to safety.
Observe the notes in the Service Booklet.
Always have the following work carried out at a
qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications, installations and conversions
R work on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres to
carry out technical inspections on certain vehi-
cles. The quality or safety of the vehicle is
improved as a result of the inspection.
Mercedes-Benz can only inform you about vehi-
cle checks if it has your registration data.
It is possible that your vehicle has not yet been
registered in your name in the following cases:
R if your vehicle was not purchased at an
authorised specialist dealer.
R if your vehicle has not yet been examined at a
Mercedes-Benz Service Centre.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle owner-
ship. You can do this at a Mercedes-Benz Ser-
vice Centre, for example. Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognise certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
R the safety notes in this manual
R the vehicle technical data R
traffic rules and regulations
R laws and safety standards pertaining to motor
vehicles Implied warranty
! Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra- ventions against these instructions are not
covered either by Mercedes-Benz implied
warranty or by the New or Used-Vehicle War-
ranty. QR code for rescue card
The QR code is secured in the fuel filler flap and
on the opposite side on the B-pillar. In the event
of an accident, rescue services can use the QR
code to quickly find the appropriate rescue card for your vehicle. The current rescue card con-
tains, in a compact form, the most important
information about your vehicle, e.g. the routing
of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html. Data stored in the vehicle
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R the vehicle's operating state
R events
R faults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
R operating conditions of system components,
e.g. fluid levels
R the vehicle's status messages and those of its
individual components, e.g. number of wheelrevolutions/speed, deceleration in move- 28
Introduction
Page 32 of 453
ment, lateral acceleration, accelerator pedal
position
R malfunctions and defects in important system
components, e.g. lights, brakes
R vehicle reactions and operating conditions in
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
R ambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
R assist in detecting and rectifying faults and
defects
R analyse vehicle functions, e.g. after an acci-
dent
R optimise vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory and fault data memory.
Services include, for example:
R repair services
R service processes
R warranty events
R quality assurance
The vehicle is read out by employees of the ser- vice network (including the manufacturer) using
special diagnostic testers. You can obtain more
information there, if required.
After a fault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec- tion with other information (if necessary, after
consultation with an authorised expert), could
be traced to a person.
Examples include:
R accident reports
R damage to the vehicle
R witness statements
Further additional functions that have been con- tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for example, vehicle location in case of an emer-
gency. Copyright information
General notes
Information on licences for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website:
http://www.mercedes-benz.com/opensource Introduction
29 Z
Page 47 of 453
unexpectedly, for example. There is an
increased risk of injury, possibly even fatal.
Never modify parts of the restraint system. Do not attempt to modify the wiring as well as
electronic components or their software.
If it is necessary to modify an airbag system to
accommodate a person with disabilities, con-
tact a Mercedes-Benz Service Centre. Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at
regular intervals while the engine is running.
Therefore, malfunctions can be detected in
good time.
The 6 restraint system warning lamp in the
instrument cluster lights up when the ignition is switched on. It goes out no later than a few sec-
onds after the vehicle is started. The compo-
nents of the restraint system are in operational
readiness.
A malfunction has occurred if the 6restraint
system warning lamp:
R does not light up after the ignition is switched
on
R does not go out after a few seconds with the
engine running
R lights up again while the engine is running
All vehicles, except hybrid vehicles: G
WARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. There is an increased risk of serious or even
fatal injuries.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop.
Hybrid vehicles: G
DANGER
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. In addition, the vehicle's high-voltage electri-
cal system may not be deactivated as inten-
ded in the event of an accident. Touching
damaged components of the vehicle's high-
voltage electrical system could result in an
electric shock. There is an increased risk of
injury, possibly even fatal.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. After an accident, immediately
switch the ignition off and remove the key
from the ignition lock. PASSENGER AIR BAG indicator lamp
PASSENGER AIR BAG ON indicator lamp
:and
PASSENGER AIR BAG OFF indicator lamp ;are
part of the automatic deactivation system of the front-passenger front airbag.
The indicator lamps display the status of the
front-passenger front airbag.
R PASSENGER AIR BAG ON lights up: the front-
passenger front airbag is enabled. If, in the
event of an accident, all deployment criteria
are met, the front-passenger front airbag is
deployed.
R PASSENGER AIR BAG OFF lights up: the front-
passenger front airbag is disabled. It will then
not be deployed in the event of an accident. 44
Occupant safetySafety
Page 56 of 453
G
WARNING
If you secure a child in a forward-facing child
restraint system on the front-passenger seat
and you position the front-passenger seat too close to the dashboard, in the event of an
accident, the child could:
R come into contact with the vehicle's inte-
rior if the PASSENGER AIR BAG OFF indi-
cator lamp is lit, for example
R be struck by the airbag if the PASSENGER
AIR BAG ON is lit up
This poses an increased risk of injury or even fatal injury.
Move the front-passenger seat as far back as
possible. Always make sure that the shoulder belt strap is correctly routed from the vehicle
belt outlet to the shoulder belt guide on the
child restraint system. The shoulder belt strap
must be routed forwards and downwards
from the vehicle belt outlet. If necessary,
adjust the vehicle belt outlet and the front-
passenger seat accordingly. Always observe
the information in this Owner's Manual on
suitable positioning of the child restraint sys- tem in addition to the child restraint system
manufacturer's installation instructions.
If the automatic front-passenger front airbag
deactivation system detects that: R the front-passenger seat is unoccupied, the
PASSENGER AIR BAG OFF indicator lamp
lights up after the system self-test and
remains lit. This indicates that the front-
passenger front airbag is disabled.
R the front-passenger seat is occupied by a
child in a rearward-facing child restraint sys-
tem, the PASSENGER AIR BAG OFF indicator
lamp lights up after the system self-test and
remains lit. This indicates that the front-
passenger front airbag is disabled.
But in the case of a child in a rearward-facing
child restraint, the PASSENGER AIR BAG ON
indicator lamp can light up after the system
self-test and remain lit. This indicates that the
front-passenger front airbag is enabled. The
result of the classification is dependent on,
among other factors, the child restraint sys-
tem and the child's build. It is recommended that you fit the child restraint system to a
suitable rear seat.
R the front-passenger seat is occupied by a
child in a forward-facing child restraint sys-
tem, either the PASSENGER AIR BAG ON or
PASSENGER AIR BAG OFF indicator lamp
lights up and remains lit after the system self-
test depending on the result of the classifica-
tion. The result of the classification is depend- ent on, among other factors, the child
restraint system and the child's build.
Move the front-passenger seat as far back as
possible. Always observe the information in
"Child restraint systems on the front-
passenger seat" (Y page 62) and in "Suita-
ble positioning of the child restraint system"
(Y page 63). Alternatively, you can fit the
child restraint system to a suitable rear seat.
R the front-passenger seat is occupied by a per-
son with a smaller build (e.g. a teenager or
small adult), either the PASSENGER AIR BAG
ON or PASSENGER AIR BAG OFF indicator
lamp lights up and remains lit after the system
self-test depending on the result of the clas-
sification.
- if the PASSENGER AIR BAG ON indicator
lamp lights up, move the front-passenger
seat as far back as possible. Alternatively, a
person with a small build can sit on a rear
seat.
- if the PASSENGER AIR BAG OFF indicator
lamp is lit, a person with a smaller build
should not use the front-passenger seat.
R the front-passenger seat is occupied by an
adult or a person with a build corresponding
to that of an adult, the PASSENGER AIR BAG
ON indicator lamp lights up after the system
self-test and remains lit. This indicates that
the front-passenger front airbag is enabled.
If children are travelling in the vehicle, be sure to
observe the notes on "Children in the vehicle"
(Y page 58).
If the automatic front-passenger front airbag
deactivation system is malfunctioning, the red
6 restraint system warning lamp in the
instrument cluster and the PASSENGER AIR
BAG OFF indicator lamp light up simultaneously.
The front-passenger front airbag is disabled in
this case and does not deploy during an acci-
dent. Have the system checked as soon as pos-
sible by qualified technicians. Consult a
Mercedes-Benz Service Centre. The front-
passenger seat should only be repaired at a
Mercedes-Benz Service Centre. Occupant safety
53Safety Z
Page 58 of 453
Problems with automatic front-passenger front airbag deactivation
Be sure to observe the notes on "System self-test" (Y
page 54).Problem
Possible causes/consequences and
M
MSolutions The PASSENGER AIR
BAG OFF indicator lamp
lights up and remains lit,
even though the front-
passenger seat is occu-
pied by an adult or a per-
son with a build corre-
sponding to that of an
adult. The classification of the person on the front-passenger seat is false.
X Make sure the conditions for a correct classification of the person
on the front-passenger seat are met (Y page 51).
X If the PASSENGER AIR BAG OFF indicator lamp remains lit, the front-
passenger seat may not be used.
X Have the automatic front-passenger front airbag deactivation sys-
tem checked as soon as possible at a Mercedes-Benz Service
Centre. The PASSENGER AIR
BAG OFF indicator lamp
does not light up and/or
does not stay on.
The front-passenger seatis:
R empty
R occupied with a rear-
ward-facing child
restraint system The automatic front-passenger front airbag deactivation system is
malfunctioning.
X Make sure there is nothing between the seat and the child restraint
system.
X Make sure that the entire base of the child restraint system rests on
the seat cushion of the front-passenger seat.
X When installing the child restraint system, make sure that the seat
belt is tight. Do not pull the seat belt tight with the front-passenger
seat adjustment. This could result in the seat belt and the child
restraint system being pulled too tightly.
X Check that the child restraint system is installed correctly.
X Make sure that no objects are applying additional weight to the
seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off and/or
the PASSENGER AIR BAG ON indicator lamp lights up, do not install
a rearward-facing child restraint system on the front-passenger
seat. It is recommended that you fit the child restraint system to a suitable rear seat.
X Have the automatic front-passenger front airbag deactivation sys-
tem checked as soon as possible at a Mercedes-Benz Service
Centre. Deployment of belt tensioners and air-
bags
Important safety notes G
WARNING
After the airbag deploys, the airbag parts are
hot. There is a risk of injury.
Do not touch the airbag parts. Have a
deployed airbag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
Pyrotechnic seat belt tensioners that have
been deployed are no longer operational and
are unable to perform their intended protec-
tive function. This poses an increased risk of
injury or even fatal injury.
Therefore, have pyrotechnic belt tensioners
which have been triggered immediately
replaced at a qualified specialist workshop.
Mercedes-Benz recommends that you have the
vehicle towed to a qualified specialist workshop
after an accident. Take this into account, par- Occupant safety
55Safety Z
Page 70 of 453
Weight category Size category Equipment Rear seat left,
right I
9 kg to 18 kg
between approximately 9 months
and 4 years D ISO/R2 IL
C ISO/R3
IL
3 B ISO/F2 IUF
B1 ISO/F2X IUF
A ISO/F3 IUF
The child restraint system must not touch the roof or be put under strain by the head restraints.
Adjust the angle of the seat backrest and the head restraint position accordingly. Also observe the
child restraint system manufacturer's installation instructions. Recommended child restraint systems
General notes Always observe the information in "Child restraint systems on the front-passenger seat" (Y
page 62)
and in "Suitable positioning of the child restraint system" (Y page 63).
You can obtain further information about the correct child restraint system from any Mercedes-Benz
Service Centre.
Recommended child restraint systems for attaching with the vehicle seat belt Weight categories Manufac-
turer Type Approval num-
ber (E1 ...) Order number
(A 000 ...) 4 Category 0:
up to 10 kg
up to approximately
6 months
Britax
Römer BABY SAFE plus 03 301146
04 301146 970 10 00
BABY SAFE plus II 04 301146 970 20 00
970 36 00
Category 0+:
up to 13 kg
up to approximately
15 months
Britax
Römer BABY SAFE plus 03 301146
04 301146 970 10 00
BABY SAFE plus II 04 301146 970 20 00
970 36 00
3
If you are using a child restraint system of size category C (ISO/R3), move the front seat to the highest position
and move the backrest to an upright position. Make sure that the front seat backrest does not rest against the
child restraint system.
4 Colour code 9H95. Children in the vehicle
67Safety Z
Page 76 of 453
BAS PLUS provides braking assistance in haz-
ardous situations with vehicles in front within a
speed range between 7 km/h and 250 km/h.
At speeds of up to approximately 70 km/h, BAS
PLUS can react to:
R stationary objects in the path of your vehicle,
e.g. stopped or parked vehicles
R pedestrians in the path of your vehicle
R obstacles crossing your path, which move in
the detection range of the sensors and are
recognised by them
i If BAS PLUS demands particularly high brak-
ing force, preventative passenger protection
measures (PRE-SAFE ®
) are activated simulta-
neously (Y page 57).
X Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
BAS PLUS is deactivated and the brakes func-
tion as usual again if:
R you release the brake pedal
R there is no longer a risk of collision
R no obstacle is detected in front of your vehicle
R you depress the accelerator pedal
R you activate kickdown COLLISION PREVENTION ASSIST
PLUS
General notes i
Observe the "Important safety notes" sec-
tion (Y page 70).
COLLISION PREVENTION ASSIST PLUS consists of a distance warning function with an autono-
mous braking function and Adaptive Brake
Assist.
COLLISION PREVENTION ASSIST PLUS can help
you to minimise the risk of a collision with the
vehicle in front or reduce the effects of such a
collision.
If COLLISION PREVENTION ASSIST PLUS
detects that there is a risk of a collision, you will
be warned visually and acoustically. If you do not react to the visual and audible collision warning,autonomous braking can be initiated in critical
situations. If you apply the brake yourself in a
critical situation, the COLLISION PREVENTION
ASSIST PLUS Adaptive Brake Assist assists you. Important safety notes In particular, the detection of obstacles can be
impaired in the case of:
R dirt on the sensors or obscured sensors
R snow or heavy rain
R interference by other radar sources
R strong radar reflections, for example, in multi-
storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different line
R new vehicles or after a service on the COLLI-
SION PREVENTION ASSIST PLUS system
Please observe the information in the section on running-in the vehicle (Y page 157).
Following damage to the front end of the vehicle, have the configuration and operation of the
radar sensor checked at a qualified specialist
workshop. This also applies to collisions at slow speeds where there is no visible damage to thefront of the vehicle.
Activating/deactivating The COLLISION PREVENTION ASSIST PLUS is
automatically active after switching on the igni-
tion.
You can activate or deactivate COLLISION PRE-
VENTION ASSIST PLUS in the on-board com-
puter (Y page 291). When deactivated, the dis-
tance warning function and the autonomous
braking function are also deactivated.
If COLLISION PREVENTION ASSIST PLUS is
deactivated, the æsymbol appears in the
assistance graphics display.
Distance warning function General notes
The distance warning function can help you to
minimise the risk of a collision with the vehicle in
front or reduce the effects of such a collision. If the distance warning function detects that there
is a risk of a collision, you will be warned visually
and acoustically.
Important safety notes
i Observe the "Important safety notes" sec-
tion for driving safety systems (Y page 70). Driving safety systems
73Safety Z
Page 131 of 453
Crash-responsive emergency lighting
The interior lighting is activated automatically if
the vehicle is involved in an accident.
X To switch off the crash-responsive emer-
gency lighting: press the hazard warning
lamp button.
or X Lock and then unlock the vehicle using the
key. Replacing bulbs (vehicles with LED
headlamps)
The front and rear light clusters of your vehicle
are equipped with LED light bulbs. Do not
replace the bulbs yourself. Contact a qualified
specialist workshop which has the necessary
specialist knowledge and tools to carry out the
work required.
Lamps are an important aspect of vehicle safety.
You must therefore make sure that these func-
tion correctly at all times. Have the headlamp
setting checked regularly. Replacing bulbs (vehicles with halo-
gen headlamps) Important safety notes
G
WARNING
Bulbs, lamps and plug connectors can
become very hot during use. When replacing a bulb, you could burn yourself on these com-
ponents. There is a risk of injury.
Allow these components to cool down before replacing the bulb.
Do not use a bulb that has been dropped or if its glass tube has been scratched.
The bulb may explode if:
R you touch it
R it is hot
R you drop it
R you scratch it
Only operate bulbs in enclosed lamps designed
for that purpose. Only fit spare bulbs of the same
type and the specified voltage. Marks on the glass tube reduce the service life
of the bulbs. Do not touch the glass tube with
your bare hands. If necessary, clean the glass
tube when cold with alcohol or spirit and rub it
off with a lint-free cloth.
Protect bulbs from moisture during operation.
Do not allow bulbs to come into contact with
liquids.
Only replace the bulbs listed (Y page 128).
Have the bulbs that you cannot replace yourself
replaced at a qualified specialist workshop.
If you require assistance replacing bulbs, con-
sult a qualified specialist workshop.
If the new bulb still does not light up, consult a
qualified specialist workshop.
Headlamps and lights are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times. Have
the headlamp setting checked regularly. Overview of bulb replacement – bulbs
You can replace the following bulbs. The details
for the bulb type can be found in the legend. Halogen headlamps
:
Dipped-beam headlamp: H7 55 W
; Main-beam headlamp: H7 55 W
= Turn signal: W 5 W BV 128
Replacing bulbs (vehicles with halogen headlamps)Lights and windscreen wipers
Page 138 of 453
Useful information
i This Owner's Manual describes all models,
series and optional equipment for your vehi-
cle that were available at the time of going to
press. National variations are possible. Note
that your vehicle may not be equipped with all
of the functions described. This is also the
case for systems and functions relevant to
safety.
i Read the information on qualified specialist
workshops: (Y page 28). Overview of climate control systems
General notes
Observe the settings recommended on the fol-
lowing pages. The windows could otherwise
mist up.
To prevent the windows from misting up:
R switch off climate control only briefly
R activate air-recirculation mode only briefly
R switch on "Cooling with air dehumidification"
R activate the windscreen demisting function
briefly, if required
Climate control regulates the temperature and
the humidity in the vehicle interior and filters
undesirable substances out of the air.
For vehicles with a combustion engine, the
"Cooling with air dehumidification" function is
only available when the engine is running. For
hybrid vehicles, the "Cooling with air dehumidi-
fication" function is also available via the elec-
tric refrigerant compressor when the engine is
not running. Optimum climate control is only
achieved with the side windows and roof closed.
The "Residual heat" function can only be activa-
ted or deactivated with the ignition switched off (Y page 146).
i Ventilate the vehicle for a brief period during
warm weather, e.g. using the "Convenience
opening" feature (Y page 99).
This will speed up the cooling process and the
desired interior temperature will be reached
more quickly.
i The integrated filter filters out most parti-
cles of dust and soot and completely filters
out pollen. It also reduces gaseous pollutants and odours. A clogged filter reduces the amount of air supplied to the vehicle interior.
For this reason, you should always observe
the interval for replacing the filter, which is
specified in the Service Booklet. As this
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Service Booklet.
i Vehicles with AIR-BALANCE package:
in
addition to ionisation, the vehicle has an air
filter with anti-allergenic properties that con-
tribute to improved air filtration.
i Under certain environmental conditions, the
residual heat function may be activated auto-
matically an hour after the key has been
removed in order to dry the automatic climate control. The vehicle is then ventilated for 30
minutes. Overview of climate control systems
135Climate control