ESP MERCEDES-BENZ GLE SUV HYBRID 2017 W166 Owner's Manual

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In this Operator's Manual you will find the fol-
lowing symbols:
GWARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
HEnvironmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
!Notes on material damage alert you to dan-
gers that could lead to damage to your vehi-
cle.
iPractical tips or further information that
could be helpful to you.
X This symbol indicates an instruction
that must be followed.
X Several of these symbols in succession
indicate an instruction with several
steps. (Y
page)
This symbol tells you where you can find
more information about a topic.
YY This symbol indicates a warning or an
instruction that is continued on the next
page.
Dis‐
playThis text indicates a message on the
multifunction display/multimedia dis-
play.
As at 06.11.2015

Protecting the environment
HEnvironmental note
Have a defective high-voltage battery dis-
posed of in an environmentally-responsible
manner. Contact a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center
for this purpose.
Operator's Manual
Vehicle equipment
This Supplement provides information on all the
important functions of your hybrid vehicle that
are either not described or differ from the
descriptions in the vehicle's Operator's Manual. The information supplements or substitutes the
corresponding sections in the vehicle's Opera-
tor's Manual. Under no circumstances does the
supplement replace the Operator's Manual.
This Supplement describes all models, and
standard and optional equipment for your sys-
tem, as available at the time of going to print.
Country-specific differences are possible. Bear
in mind that your vehicle may not feature all
functions described here. This also applies to
safety-relevant systems and functions. The
equipment in your vehicle may therefore differ
from that shown in the descriptions and illus-
trations.
The original purchase contract documentation
for your vehicle contains a list of all the systems
in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Operating safety
Important safety notes
Hybrid vehicles have a combustion engine and
an electric motor. The voltage supply for oper- ating the vehicle electrically is provided by the
vehicle's high-voltage electrical system on the
hybrid drive system.
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
All components of the hybrid drive system are
marked with yellow warning stickers that warn
you of the danger of high voltage. The cables of
the vehicle's high-voltage electrical system are
orange in color.
Always have all work on the hybrid drive system
carried out at a qualified specialist workshop.
An authorized Mercedes-Benz Center is a quali-
fied specialist workshop.
Vehicles with an electric motor generate much
less driving noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations. This can happen, for example, when
you are parking and your vehicle is not seen by
other road users. This requires you to adopt a
particularly anticipatory driving style, as it is
necessary to allow for the possibility that other
road users may behave erratically.
Introduction7
Z

Driving
Points to remember
General notes
Hybrid technolog ycombine s afuelefficien t
internal combustion engin ewit h a powerful
electric motor. In HYBRIDmode, thehybrid
drive syste mautomatically selects th emost effi-
cien toperatin gmode fo revery drivin gsituation .
Drive th evehicle in th eusual manner.
To sav efue lin HYBRID mode, thehybrid drive
syste mswitches of fth ecombustion engin eas
ofte nas possible durin gth ejourney when powe r
output requirements are low. Whe npowe rout -
put requirements are low, th eelectric moto r
powers th evehicle. The engin eis switched on ,
eve nwhil eth evehicle is in motion ,when a
higher powe routput is required. The engin eis
usually switched of fwhen th evehicle is station -
ary. Consequently, there is usually no engin e
idlin gas wit hcombustion engin evehicles .
Fo rpulling away and accelerating, th eelectric
moto rsupports th einternal combustion engin e
usin gth epowe rstored in th ehigh-voltage bat -
tery. In addition ,th epowe ris used fo relectric
driving, operation of th eelectric refrigerant
compressor and to supply th e12 Von-boar d
electrical system. In this way th ehybrid drive
s

yste mhelps to reduce your vehicle' sfue lcon-
sumption .
Observ eth edrivin gtips on plug-i nhybrid oper-
ation (
Ypage 26).
Recuperative Brak eSyste m
If you release th eaccelerator peda lwhen th e
vehicle is in motion ,overrun recuperation is ini-
tiated. The electric moto ris operated as agen -
erato rwhen in overrun mode and when you
brake .Hybrid technolog yconvert sth ekineti c
energ yof th evehicle into electricit yand stores
it in th ehigh-voltage battery.
Observ eth eimportant safet ynote sfo rth e
Recuperative Brak eSyste m (
Ypage 11) .
Important safet ynotes
If th eengin eis switched of fby th eEC Ostart /
stop function ,you ope nth edriver's doo rand
unfasten your seat belt :
Ramessag eappears in th emultifunction dis -
play and
Ra warnin gtone sounds
Further information (
Ypage 45).
Al lof th evehicle' ssystems remain active ,if:
Rth evehicle is stationary
Rth ecombustion engin eis switched of fand
Rth eREADY indicator in th einstrumen tcluster
lights up
If you remov eyour foot from th ebrake peda l
whil ein transmissio nposition Dor R, th evehicle
may pull away automatically.
Observ eth enote son th eREADY display of th e
EC Ostart/sto pfunction (
Ypage 23).
Vehicles wit han electric moto rgenerate muc h
les sdrivin gnoise than vehicles wit hinternal
combustion engines. As aresult ,your vehicle
may no tbe hear dby other road user sin certain
situations.
Dependin gon th evehicle' sequipmen tand
country-specific regulations, th evehicle can be
equipped wit hAcoustic Vehicle Indication .
Acoustic Vehicle Indication generate s acertain
soun dat aspeed between 0and 20 mph
(30 km/h). Thi shelps other road users, par tic-
u

larly pedestrian sand cyclists, to hear your
vehicle better. The soun dcan also be hear d
insid eth evehicle.
The volume depend son th eengin espeed. The
faste ryou accelerate, th elouder th esoun dis. At
a speed of over 20 mph (30 km/h)the sound is
switched off. Above this speed, the natural
sounds from the vehicle are sufficient that it can
be heard in good time by other road users.
20Driving
Dr iving an d parking

Overrun mode
In overrun mode, the combustion engine is
switched off and is disconnected from the drive
train. The electric motor:
Rgenerates low thrust, which corresponds to
the overrun mode of an active combustion
engine
Rfunctions as a generator and produces the
necessary energy for the auxiliary consumersand charges the high-voltage battery
Overrun mode is available in the Comfortdrive
program at speeds below 80 mph (130 km/h).
Route-based operating strategy
For the route-based operating strategy, the sys-
tem factors in information about the expected
route when route guidance is active.
The information on the route is provided by the
multimedia system and includes the following:
Rroad categories
Rspeed limitations
The use of electric energy is automatically opti-
mally distributed from the beginning to the end
of the journey, using information about the
route. The distribution is pre-emptive and takes
into consideration:
Rthe sections of the journey ahead
Rthe energy consumption on the whole route The condition of charge of the high-voltage bat-
tery is thus systematically controlled. In addi-
tion, the control function takes into account
that:
Rthe fuel saving through the use of electrical
energy can vary, dependent on the route (e.g.
urban, interurban or highway)
Rthe use of electrical energy is held available
for electric driving, particularly for urban
routes
The vehicle thus automatically selects the opti-
mum driving mode for the respective section of
the route.
The route-based operating strategy is available
under the following conditions:
Rthe Individual drive program is selected
Rin theIndividual drive program, the ECO set-
ting is selected under Drive
RHYBRID driving mode is selected
Ractive route guidance is activated
Rsuitable map data is available
When the route-based operating strategy is
being used, the area in front of the vehicle is
shown as green in the multifunction display.
24Driving
Driving and parking

Display messages
Hybrid drive system
Display messagesPossible causes/consequences an dMSolutions
d
Vehicl eOperationalSwitchtheIgnitionOff Before Exitin g
You are exitingth evehicle when it is in aready-to-driv estate. The
READY indicator in th emultifunction display is on . Awarnin gtone also
sounds.
If you leav eth evehicle:
XSafeguar dth evehicle against rollin gaway (se eth evehicle Opera-
tor' sManual).
XSwitc hof fth eignition and remov eth eSmartKey.
If you do no tleav eth evehicle:
XSwitc hof fth eelectrical consumers ,e.g. automatic climat econtrol,
seat heating.
Please note th efollowing: th eelectrical consumers are supplied by th e
12 Vbattery. If th evehicle is lef tin aready-to-driv estat efo ran exten-
ded period, it will switch of fonce th e12 Vbattery is almost empty. It
will then only be possible to start th evehicle usin g asecon dbattery
(jump-starting).
Change the curren tdrive programbeforechangingtheoperatingmode.orExit manualdrive progra m Mbeforechangingtheoperating mod e
You haveattempted to chang eth eoperatin gmode when in automatic
drive program Sport, Individual (wit hactivated Spor tcharacteristics )
or manual drive program M.
XSelec tth eComfort ,Slippery or Individual (wit hactivated Comfort or
Ec ocharacteristics )drive program (Ypage 22).
XSelectth epreferred operatin gmode HYBRID ,E-MODE ,E-SAVE or
CHARGE (Ypage 21).
E-MODE CurrentlyUnavailable
The condition of charg eof th ehigh-voltage battery has dropped to th e
lowe rlimit and th eE-MODE operatingmode has bee nswitched off.
Driving wit hth einternal combustion engin eis activated and th eoper-
atin gmode switches to th ebasi cHYBRID setting.
XContinue drivin gusin gth einternal combustion engine.
You can switch to th eE-SAVE orCHARGE operatingmode as
require d (
Ypage 21).
If you selec tCHARGE ,th ehigh-voltage battery is charged.
Once th echarg elevel display fo rth ehigh-voltage battery has
increase dslightly, you can switch to th eE-MODE operatingmode
again .
OnlyE-MODE Availa ‐ble Power Limite dRefuel Immediately
The fueltank has bee nrun dry and th ecombustion engin ehas bee n
switched off.
A warnin gtone also sounds.
The vehicle will be powered by electrical energ yonly. Performanc eis
restricte dand th evehicle may accelerat emore slowly than normal.
XRefuel at th enearest gas station without fail .
In th e"Total range and electric range" menu, you can display th e
approximat erange of th evehicle (
Ypage 43).
Display messages45
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Withoutstartingengine again, con ‐sultworkshop
You canno tstart th eengin eagain due to amalfunction .
A warning tone also sounds.
If th eengin eis running:
XVisit aqualified specialist workshop .
If you switch off th eengine:
XSafeguar dth evehicl eagainst rollin gaway (see th evehicl eOpera-
tor' sManual).
XNotify aqualified specialist workshop or breakdown service.
á
Towing Not Permit ‐ted See Operator'sManual
The hybrid drive system is malfunctioning .
XHaveth evehicl etransporte don atransporte ror trailer to th enear-
est qualified specialist workshop .
Û
StörungWerkstattaufsuchen(Malfunction
Visit workshop )
The hybrid drive system is malfunctioning .
XVisitaqualified specialist workshop .
Û
Malfunction
The hybrid drive system is malfunctioning .
XHaveth evehicl etowed away by aprofessional recovery compan yto
th eneares tqualified specialist workshop .
d
Malfunction
The drive system is malfunctioning .
The ECO start/sto pfunction may hav efailed.
The drive powe ris restricted.
XVisit aqualified specialist workshop .
ï
ChargerCable Con ‐nected
The charging cable connecto ris connecte dto th evehicl esocket.
You canno tdrive off as lon gas th echarging cable connecto ris still
connected.
Befor eyou drive off :
XRemove thecharging cable connecto rfrom th evehicl esocke t
(Ypage 34) .
6
Please Wai tDepressurizing Tan k
The fuel filler flap unlocking butto nhas been pulled .The fuel tan kmus t
be depressurized before refueling.
XWait until th efuel tan kis depressurized and th efuel filler flap is
unlocked.
The opening process for th efuel filler cap may tak eup to 15
minutes.
6
Tan kis Depressur ‐izedReadyforRefu‐eling
The fuel tan kis no wdepressurized. The vehicl emay no wbe refueled .
XObserveth einformation on refuelin gon th efuel filler flap .
XOpenth efuel filler cap and remove it (Ypage 27).
46Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
6
TankVentilationMalfunctionServic eRequired
The fuel system is malfunctioning .
XVisitaqualified specialist workshop .
ã
Acoustic VehicleIndicationInopera‐tiv e
The soun dgenerator is no tworking .The vehicl ecan still be driven ;
however ,no vehicl esounds can be generated. As aresult ,your vehicl e
may no tbe hear dby other roa duser suntil it is ver yclose to them, or
it may no tbe hear dat all.
XDrive wit hparticular care, allowing for th epossibilit ythat other roa d
user smay behave unpredictably.
XVisit aqualified specialist workshop .
Engine
Display messagesPossible causes/consequences and MSolutions
#
See Operator'sMan ‐ual
The battery is no tbein gcharged.
A warning tone also sounds.
Possibl ecauses are:
Radefective alternato r
Rfaultypowe relectronics
Ra torn poly-V-belt
Ramalfunction in th eelectronics
!Do no tcontinu edriving. The engin ecould otherwise overheat.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSafeguar dth evehicl eagainst rollin gaway (see th evehicl eOpera-
tor' sManual).
XConsult aqualified specialist workshop .
Display messages47
On-board computer and displays
Z

Vehicle
Display messagesPossible causes/consequences andMSolutions
Auxiliary BatteryMalfunctionThe auxiliary battery for the automatic transmission is no longer being
charged.
XVisit a qualified specialist workshop.
XUntil then, set the automatic transmission to position Pbefore you
switch off the engine.
XBefore leaving the vehicle, apply the electric parking brake.
&
Pre-Entry ClimateCtrl. (Via Smart‐Key) AvailableAgain After EngineStart
With the engine switched off, you have attempted to switch on the pre-
entry climate control more than twice.
XLet the engine run for ten seconds.
After running the engine, the pre-entry climate control is opera-
tional again.
&
Pre-Entry ClimateCtrl. (Via Smart‐Key)InoperativeHVBattery Low
The on-board voltage is too low. The pre-entry climate control cannot
be switched on.
XDrive for a longer distance.
The battery is being charged. When the condition of charge of the
high-voltage battery is over the specified minimum, pre-entry cli-
mate control is operational again.
Warning and indicator lamps in the instrument cluster
Safety systems
The information "while the engine is running" given in the vehicle Operator's Manual regarding the
signaling behavior of a warning/indicator lamp corresponds to the READY driving status. When a
warning/indicator lamp lights up in the READY driving status with the corresponding information,
the causes/consequences and solutions given in the vehicle Operator's Manual also apply to your
vehicle.
48Warning and indicator lamps in the instrument cluster
On-board computer and displays