technical data MERCEDES-BENZ GLK-Class 2014 X204 Owner's Manual

Index
....................................................... 4Introduction
......................................... 22 At a glance
........................................... 31 Safety
................................................... 41 Opening and closing
...........................75 Seats, steering wheel and mirrors
....97 Lights and windshield wipers
..........111 Climate control
................................. 127 Driving and parking
..........................143 On-board computer and displays
....219 Stowage and features
......................273 Maintenance and care
......................299 Breakdown assistance
.....................313 Wheels and tires
............................... 329 Technical data
................................... 365 Contents
3

Maximum cooling
.......................... 138
Notes on using automatic climate
control ........................................... 133
Notes on using dual-zone
automatic climate control ..............130
Overview of systems ......................128
Problems with cooling with air
dehumidification ............................ 135
Problem with the rear window
defroster ........................................ 139
Rear control panel .........................132
Refrigerant ..................................... 374
Refrigerant filling capacity .............374
Setting the air distribution .............136
Setting the airflow .........................137
Setting the air vents ......................140
Setting the temperature ................136
Switching air-recirculation mode
on/off ............................................ 139
Switching on/off ........................... 133
Switching residual heat on/off ......139
Switching the rear window
defroster on/off ............................ 138
Switching the ZONE function on/
off .................................................. 137
Coat hooks ......................................... 280
Cockpit Overview .......................................... 32
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 362
see Emergency spare wheel
COMAND
see separate operating instructions
Combination switch ..........................114
Consumption statistics (on-board
computer) .......................................... 223
Convenience closing feature ..............90
Convenience opening feature ............90
Coolant (engine) Checking the level .........................304
Display message ............................ 247
Filling capacity ............................... 373
Important safety notes ..................372
Temperature gauge ........................ 220
Warning lamp ................................. 269
Cooling
see Climate control Copyright
............................................. 29
Cornering light function Changing bulbs .............................. 121
Display message ............................ 243
Function/notes ............................. 116
Crash-responsive emergency
lighting ............................................... 119
Cruise control Cruise control lever .......................174
Deactivating ................................... 175
Display message ............................ 255
Driving system ............................... 173
Function/notes ............................. 173
Important safety notes ..................173
Setting a speed .............................. 175
Storing and maintaining current
speed ............................................ .174
Cup holder
Center console .............................. 282
Important safety notes ..................282
Rear compartment .........................282
Customer Assistance Center (CAC) ...27
Customer Relations Department .......27 D
Dashboard see Instrument cluster
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 246
Switching on/off (on-board
computer) ...................................... 231
Switching on/off (switch) ..............113
Dealerships
see Qualified specialist workshop
Declarations of conformity ................. 26
DEF Adding ........................................... 162
Display message ............................ 250
Filling capacity ............................... 371
Important safety notes ..................370 Index
7

Lane Keeping Assist
......................204
Lane Tracking package ..................202
PARKTRONIC ................................. 185
Rear view camera .......................... 192
Driving tips
Automatic transmission .................155
Brakes ........................................... 168
Break-in period .............................. 144
DISTRONIC PLUS ........................... 182
Downhill gradient ........................... 168
Drinking and driving .......................166
Driving abroad ............................... 112
Driving in winter ............................ .170
Driving on flooded roads ................170
Driving on sand .............................. 172
Driving on wet roads ......................170
Driving over obstacles ...................172
Exhaust check ............................... 166
Fuel ................................................ 166
General .......................................... 166
Hydroplaning ................................. 170
Icy road surfaces ........................... 171
Limited braking efficiency on
salted road s................................... 168
Off-road driving .............................. 172
Off-road fording ............................. 170
Snow chains .................................. 333
Symmetrical low bea m.................. 112
Tire ruts ......................................... 172
Towing a trailer .............................. 212
Traveling uphill ............................... 173
Wet road surface ........................... 168
DVD audio (on-board computer) ......226
DVD video (on-board computer) ......227 E
EASY-ENTRY feature Activating/deactivating .................233
Function/notes ............................. 105
EASY-EXIT feature
Crash-responsive ........................... 106
Function/notes ............................. 105
Switching on/off ........................... 233
EBD (electronic brake force
distribution)
Display message ............................ 237
Function/notes ................................ 72 ECO display
Function/notes ............................. 167
On-board computer .......................224
ECO start/stop function
Automatic engine start ..................149
Automatic engine switch-off ..........149
Deactivating/activating .................150
General information .......................148
Important safety notes ..................148
Introduction ................................... 148
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency release
Driver's door .................................... 83
Vehicle ............................................. 83
Emergency spare wheel
General notes ................................ 362
Important safety notes ..................361
Storage location ............................ 362
Stowing .......................................... 363
Technical data ............................... 364
Emergency Tensioning Devices
Function .......................................... .60
Safety guideline s............................. 43
Emergency unlocking
Tailgate ............................................ 88
Emissions control
Service and warranty information ....23
Engine
Check Engine warning lamp ........... 268
Display message ............................ 247
ECO start/stop function ................148
Engine number ............................... 367
Irregular running ............................ 151
Jump-starting ................................. 320
Starting problems ..........................151
Starting the engine with the
SmartKey ....................................... 147
Starting with KEYLESS-GO .............147
Switching off .................................. 164
Tow-starting (vehicle) ..................... 325
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction) ...................151 Index
9

SRS
see SRS (Supplemental Restraint
System)
SRS (Supplemental Restraint
System)
Display message ............................ 239
Introduction ..................................... 43
Warning lamp ................................. 267
Warning lamp (function) ................... 43
Standing lamps
Changing bulbs .............................. 120
Display message ............................ 245
Switching on/off ........................... 114
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 146
Steering (display message) ..............259
Steering wheel Adjusting (electrically) ...................105
Adjusting (manually). .....................104
Button overview ............................... 35
Buttons (on-board computer) ......... 221
Cleaning ......................................... 311
Important safety notes ..................104
Paddle shifters ............................... 156
Storing settings (memory function) 109
Steering wheel paddle shifters ........156
Stowage areas ................................... 275
Stowage compartments Armrest (under) ............................. 275
Cup holders ................................... 282
Glove box ...................................... .275
Important safety information .........275
Rear ............................................... 276
Stowage net ................................... 276
Stowage net ....................................... 276
Summer opening see Convenience opening feature
Summer tires ..................................... 332
Sun visor ............................................ 282
Surround lighting (on-board
computer) .......................................... 231
SUV (Sport Utility Vehicle) .......................25
Switching air-recirculation mode
on/off ................................................. 139
Switching off the alarm (ATA) ............74 T
Tachometer ........................................ 220
Tailgate Display message ............................ 258
Emergency unlocking .......................88
Important safety notes ....................84
Limiting the opening angle ...............87
Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 85
Opening/closing (from outside) .......85
Opening dimensions ......................375
Tail lamps
Display message ............................ 244
Tank content
Fuel gauge ....................................... 33
Technical data
Capacities ...................................... 367
Emergency spare wheel .................364
Information .................................... 366
Tires/wheels ................................. 359
Trailer loads ................................... 376
Vehicle data ................................... 375
TELEAID
Call priority .................................... 291
Downloading destinations
(COMAND) ..................................... 291
Downloading routes .......................294
Emergency call .............................. 288
Geo fencing ................................... 295
Locating a stolen vehicle ...............293
MB info call button ........................290
Remote vehicle locking ..................292
Roadside Assistance button ..........290
Search & Send ............................... 292
Self-test ......................................... 288
Speed alert .................................... 294
System .......................................... 288
Triggering the vehicle alarm ........... 295
Vehicle remote malfunction
diagnosis ....................................... 293
Vehicle remote unlocking ..............292
Tele Aid
General notes ................................ 287 Index
17

Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position. Observe the following information when
driving your vehicle:
R
the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC. Introduction
27 Z

R
you steer actively, e.g. swerve to avoid
an obstacle or change lanes quickly.
R you cut the corner on a sharp bend.
Towing a trailer
When you attach a trailer, make sure you have
correctly established the electrical
connection. This can be accomplished by
checking the trailer lighting. Towing a trailer
Notes on towing a trailer
Important safety notes G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time. G
WARNING
When the vehicle/trailer combination begins
to lurch, you could lose control of it. The
vehicle/trailer combination could even
rollover. There is a risk of an accident.
On no account should you attempt to
straighten up the vehicle/trailer combination
by increasing the speed. Reduce vehicle
speed and do not countersteer. Apply the
brake as necessary.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
Please observe the manufacturer's operating
instructions for the trailer coupling if a
detachable trailer coupling is used.
Couple and uncouple the trailer carefully. If
you do not couple the trailer to the towing vehicle correctly, the trailer could become
detached.
Make sure that the following values are not
exceeded:
R
the permissible trailer drawbar noseweight
R the permissible trailer load
R the permissible rear axle load of the towing
vehicle
R the maximum permissible gross vehicle
weight of both the towing vehicle and the
trailer
The applicable permissible values, which
must not be exceeded, can be found:
R in the vehicle documents
R on the identification plates of the trailer tow
hitch, the trailer and the vehicle
If the values differ, the lowest value applies.
You will find the values approved by the
manufacturer on the vehicle identification
plates and those for the towing vehicle under
"Technical data" ( Ypage 376).
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
with when driving without a trailer.
The vehicle/trailer combination:
R is heavier
R is restricted in its acceleration and
gradient-climbing capability
R has an increased braking distance
R is affected more by strong crosswinds
R demands more sensitive steering
R has a larger turning radius
This could impair the handling
characteristics.
When towing a trailer, always adjust your
speed to the current road and weather
conditions. Do not exceed the maximum
permissible speed for your vehicle/trailer
combination. 212
Towing a trailerDriving and pa
rking

General notes
R
Do not exceed the legally prescribed
maximum speed for vehicle/trailer
combinations in the relevant country.
This lowers the risk of an accident.
R Only install an approved trailer coupling on
your vehicle.
Further information on availability and on
installation is available from any authorized
Mercedes-Benz Center.
R The bumpers of your vehicle are not
suitable for installing detachable trailer
couplings.
R Do not install hired trailer couplings or
other detachable trailer couplings on the
bumpers of your vehicle.
R To reduce the risk of damage to the ball
coupling, remove it from the ball coupling
recess when not in use.
i When towing a trailer, set the tire
pressure on the rear axle of the towing
vehicle for a maximum load; see the tire
pressure table in the fuel filler flap
(Y page 351).
Please note that when towing a trailer,
PARKTRONIC (Y page 185) is only available
with limitations or not at all.
i On vehicles without level control, the
height of the ball coupling will alter
according to the load placed on the vehicle.
If necessary, use a trailer with a height-
adjustable drawbar.
You will find installing dimensions and loads
under "Technical data" (Y page 376).
Driving tips i
Observe the notes on ESP ®
trailer
stabilization (Y page 71).
The maximum permissible speed for vehicle/
trailer combinations depends on the type of
trailer. Before beginning the journey, check
the trailer's documents to see what the
maximum permissible speed is. Observe the legally prescribed maximum speed in the
relevant country.
For certain Mercedes-Benz vehicles, the
maximum permissible rear axle load is
increased when towing a trailer. Refer to the
"Technical data" section to find out whether
this applies to your vehicle.
If you utilize any of the added maximum rear
axle load when towing a trailer, the vehicle/
trailer combination may not exceed a
maximum speed of 60 mph (100 km/h) for
reasons concerning the operating permit.
This also applies in countries in which the
permissible maximum speed for vehicle/
trailer combinations is above 60 mph
(100 km/h).
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
with when driving without a trailer.
Use the left-hand paddle shifter to shift into
a lower gear in good time on long and steep
downhill gradients.
i
This also applies if you have activated
cruise control.
This will use the braking effect of the engine,
so that less braking will be required to
maintain the speed. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly. If
you need additional braking, depress the
brake pedal repeatedly rather than
continuously.
Driving tips R
Maintain a greater distance from the
vehicle in front than when driving without a
trailer.
R Avoid braking abruptly. If possible, brake
gently at first to allow the trailer to run on.
Then, increase the braking force rapidly.
R The values given for gradient-climbing
capabilities from a standstill refer to sea
level. When driving in mountainous areas,
note that the power output of the engine
and, consequently, the vehicle's gradient- Towing a trailer
213Driving and parking Z

Decoupling a trailer
G
WARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
! Do not disconnect a trailer with an
engaged overrun brake. Otherwise, your
vehicle could be damaged by the
rebounding of the overrun brake.
X Make sure that the automatic transmission
is set to position P.
X Apply the vehicle's parking brake.
X Close all doors and the tailgate.
X Apply the trailer's parking brake.
X Remove the trailer cable and decouple the
trailer. Permissible trailer loads and drawbar
loads
Weight specifications The gross trailer weight is calculated by
adding the weight of the trailer to the weight
of the load and equipment on the trailer.
You will find installing dimensions and loads
under "Technical data" (
Ypage 376).
Loading a trailer R
When loading the trailer, make sure that
neither the permissible gross weight of the
trailer nor the gross vehicle weight is
exceeded. The permissible gross vehicle
weight is indicated on the identification
plate on the B-pillar on the driver's side of
the vehicle.
You can find the maximum permissible
values on the type plates of your vehicle
and the trailer. When calculating how much
weight the vehicle and trailer may carry, pay attention to the respective lowest
values.
R The trailer drawbar load on the ball coupling
must be added to the rear axle load to avoid
exceeding the permissible gross axle
weight. The permissible gross vehicle
weight is indicated on the identification
plate on the B-pillar on the driver's side of
the vehicle.
i Mercedes-Benz recommends a trailer
load where the trailer drawbar noseweight
accounts for 8% to 15% of the trailer's
permissible gross weight.
i The weight of other accessories,
passengers and loads reduces:
R the permissible trailer load
R the permissible noseweight that your
vehicle can tow
Checking the vehicle and trailer weight R
To ensure compliance of the weight of the
towing vehicle and the trailer with the
maximum permissible values, have the
vehicle/trailer combination (towing vehicle
including driver, passenger, load and fully
laden trailer) weighed on a calibrated
weighbridge.
R Check the gross axle weight rating of the
front and rear axles, the gross weight of the
trailer and trailer drawbar load. Removing the ball coupling
X Observe the manufacturer's installation
instructions.
X Press the protective cap into the ball
coupling recess.
X Make sure that the protective cap is firmly
in place. 216
Towing a trailerDriving and pa
rking

R
only use a spare wheel or emergency spare
wheel of a different size briefly.
R do not switch ESP ®
off.
R have a spare wheel or emergency spare
wheel of a different size replaced at the
nearest qualified specialist workshop.
Observe that the wheel and tire dimensions
as well as the tire type must be correct.
When using an emergency spare wheel or
spare wheel of a different size, you must not
exceed the maximum speed of 50 mph
(80 km/h).
Snow chains must not be mounted on
emergency spare wheels. General notes
You should regularly check the pressure of
the emergency spare wheel, particularly prior
to long trips, and correct the pressure as
necessary (Y page 334). The applicable value
is found on the wheel or under "Technical
data" ( Ypage 359).
i When you are driving with the collapsible
spare wheel mounted, the tire pressure
loss warning system or the tire pressure
monitor cannot function reliably. Only
restart the tire pressure loss warning
system/the tire pressure monitor when the
damaged wheel has been replaced with a
new wheel.
Vehicles with tire pressure monitor:
after mounting an emergency spare wheel,
the system may still display the tire
pressure of the removed wheel for a few
minutes. The value displayed for the
mounted emergency spare wheel is not the
same as the current tire pressure of the
emergency spare wheel.
An emergency spare wheel may also be
mounted against the direction of rotation.
Observe the time restriction on use as well as
the speed limitation specified on the
emergency spare wheel. Replace the tires after six years at the latest,
regardless of wear. This also applies to the
emergency spare wheel. Collapsible spare wheel
Removing the collapsible emergency
spare wheel The collapsible spare wheel can be found in
the stowage well under the cargo
compartment floor.
X
Lift the cargo compartment floor up
(Y page 281). X
Remove stowage compartment 0043.
X Turn retaining screw 0044counter-clockwise
and remove it.
X Remove collapsible spare wheel 0087.
X Take the wheel bolts for the collapsible
spare wheel from the vehicle tool kit.
For further information on changing a wheel
and mounting the spare wheel, see
(Y page 314).
Inflating the collapsible spare wheel !
Inflate the collapsible spare wheel using
the tire inflation compressor before
lowering the vehicle. The wheel rim could
otherwise be damaged. 362
Emergency spare wheelWheels and tires

Technical data
Collapsible emergency spare wheel
20Tires Wheels V1
185/7
5 – 17 98 P
Tire pressure : 280 kPa (2.8 bar/41 psi) 6.0 B x 17 H2 ET 25 003B
i
The specified tire pressure is printed in yellow on the emergency spare wheel.
20 Use of snow chains is not permitted. Observe the notes in the section on snow chains. 364
Emergency spare wheelWheels and tires