engine MERCEDES-BENZ GLK SUV 2012 Owners Manual

Display messages Possible causes/consequences and
M
MSolutions Pwr. steering
Pwr. steering
malfunction malfunction The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Top up Top up
washer fluid washer fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Top up the washer fluid ( Ypage 317). Vehicle (12-button multifunction steering wheel)
Display messages Possible causes/consequences and
M MSolutions To start engine,
To start engine,
shift to either P shift to either P
or N or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P P
Select Park (P) Select Park (P) You have switched off the engine with the Start/Stop button and
opened the driver's door.
You wanted to lock the vehicle.
A warning tone also sounds.
or
You have switched off the engine with the Start/Stop button and
opened the driver's door with the transmission in position N.
X Shift the transmission to position P.A The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. Display
messages
279On-board computer and displays Z

Display messages Possible causes/consequences and
M
MSolutions ? Vehicles with an anti-theft alarm system: the bonnet is open. A
warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 164).
X Close the bonnet. C At least one door is open. A warning tone also sounds.
X
Close all doors. &
inoperative Bat‐ inoperative Bat‐
tery low tery low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y
page 137).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y
page 137).
X Refuel at the nearest filling station. &
Inoperative See Inoperative See
Owner's Manual Owner's Manual The auxiliary heating has a temporary malfunction or is faulty.
X
When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat-
ing, waiting several minutes between each attempt
(Y page 137).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. 280
Display
messagesOn-board computer and displays

Display messages Possible causes/consequences and
M
MSolutions Key not detected
Key not detected
(Red display message) The KEYLESS-GO key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 164).
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
A warning tone also sounds.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 164).
X Operate the vehicle with the key in the ignition lock if necessary. Key not detected Key not detected
(White display mes-
sage) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
X Change the location of the key with the KEYLESS-GO functions
in the vehicle.
X Operate the vehicle with the key in the ignition lock if necessary. +
Key still in vehi‐ Key still in vehi‐
cle cle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. +
Insert key Insert key KEYLESS-GO is temporarily malfunctioning or is defective. A warn-
ing tone also sounds.
X
Insert the key into the ignition lock and turn it to the desired
position.
X Visit a qualified specialist workshop. Close doors Close doors
to lock veh. to lock veh. At least one door is open. A warning tone also sounds.
X
Close all doors and lock the vehicle again. 282
Display
messagesOn-board computer and displays

Key (12-button multifunction steering wheel)
Display messages Possible causes/consequences and
M
MSolutions Â
Key does not Key does not
belong to vehicle belong to vehicle You have put the wrong key in the ignition lock.
X
Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X
Visit a qualified specialist workshop. Â
Change key batter‐ Change key batter‐
ies ies The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries ( Ypage 79). Â
Key not detected Key not detected
(red display message) The KEYLESS-GO key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 164).
(Y page 164).
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
A warning tone also sounds.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 164).
X Operate the vehicle with the key in the ignition lock if necessary. Â
Key not detected Key not detected
(white display mes-
sage) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
X Operate the vehicle with the key in the ignition lock if necessary. Â
Key still in vehi‐ Key still in vehi‐
cle cle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. Display
messages
283On-board computer and displays Z

Display messages Possible causes/consequences and
M
MSolutions Â
Remove starting Remove starting
button, then button, then
insert key insert key The KEYLESS-GO key is not continually detected.
KEYLESS-GO is temporarily malfunctioning or is defective. A warn-
ing tone also sounds.
X
Insert the key into the ignition lock and turn it to the desired
position.
X Visit a qualified specialist workshop. Â
Close doors to Close doors to
lock vehicle lock vehicle At least one door is open. A warning tone also sounds.
X
Close all doors and lock the vehicle again. Warning and indicator lamps in the instrument cluster
Seat belts
Problem Possible causes/consequences and
M MSolutions ü
Only for certain coun-
tries: the red seat belt
warning lamp lights up
for six seconds after
the engine starts.
The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.
X
Fasten your seat belt (Y page 51).ü
Only for certain coun-
tries: the red seat belt
warning lamp lights up
after the engine starts.
In addition, a warning
tone sounds for up to
six seconds. The driver's seat belt is not fastened.
X
Fasten your seat belt (Y page 51).
The warning tone ceases. ü
The red seat belt warn-
ing lamp lights up after
the engine starts, as
soon as the driver's or
the front-passenger
door is closed.
The driver or passenger has not fastened their seat belt.
X
Fasten your seat belt (Y page 51).
The warning lamp goes out. There are objects on the front-passenger seat.
X
Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out. 284
Wa
rning and indi cator lamps in the instrument clusterOn-board computer and displays

Safety systems
Problem Possible causes/consequences and
M
MSolutions J
The red brake system
warning lamp comes on
while the engine is run-
ning. A warning tone
also sounds.
There is insufficient brake fluid in the brake fluid reservoir.
G WARNING
The braking efficiency may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away (Y page 164).
X Do not top up the brake fluid. Topping up will not rectify the
fault.
X Consult a qualified specialist workshop.
X Observe the additional display messages in the multifunction
display. !
The yellow ABS warning
lamp is lit while the
engine is running.
ABS (Anti-lock Brake System) has been deactivated due to a fault.
For this reason, BAS (Brake Assist), BAS PLUS, ESP
®
(Electronic
Stability Program), PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD func-
tion, hill start assist, the adaptive brake lights and ESP ®
trailer
stabilisation are also deactivated, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic trans-
mission, will not be available. 286
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
M
MSolutions !
The yellow ABS warning
lamp is lit while the
engine is running.
ABS is temporarily unavailable. Therefore, BAS, BAS PLUS, ESP
®
,
EBD (electronic brake force distribution), PRE-SAFE ®
,
PRE-SAFE ®
Brake, the HOLD function, hill start assist, the adaptive
brake lights and ESP ®
trailer stabilisation, for example, are also
deactivated.
Possible causes:
R self-diagnosis is not yet complete.
R the on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is a risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steer-
ing movements at a speed above 20 km/h.
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
287On-board computer and displays Z

Problem Possible causes/consequences and
M
MSolutions !
The yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds.
EBD is not available due to a malfunction. Therefore, ABS, BAS,
BAS PLUS, ESP
®
, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD func-
tion, hill start assist, the adaptive brake lights and ESP ®
trailer
stabilisation, for example, are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. J֌!
The red brake warning
lamp, the yellow ESP
®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. ABS and ESP
®
are not available due to a fault. Therefore, BAS, BAS
PLUS, EBD, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function, hill
start assist, the adaptive brake lights and ESP ®
trailer stabilisa-
tion, for example, are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 288
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
M
MSolutions ֊
The yellow ESP
®
warn-
ing lamp flashes while
the vehicle is in motion. ESP
®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X Only depress the accelerator pedal as far as necessary when
pulling away.
X Accelerate more gently while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
Exceptions: (Y page 67) å
The yellow ESP
®
OFF
warning lamp is lit while
the engine is running. ESP
®
is deactivated.
G WARNING
If ESP ®
is switched off, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Reactivate ESP ®
.
Exceptions: (Y page 67)
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Drive on carefully.
X Have ESP ®
checked at a qualified specialist workshop. ÷äå
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
, BAS, BAS PLUS, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function, hill start assist, the adaptive brake lights and ESP ®
trailer
stabilisation are not available due to a malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
289On-board computer and displays Z

Problem Possible causes/consequences and
M
MSolutions ֌
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
, BAS, PRE-SAFE ®
, the HOLD function, hill start assist and
ESP ®
trailer stabilisation are temporarily unavailable.
The adaptive brake lights, BAS PLUS and PRE-SAFE ®
Brake may
also have failed.
ATTENTION ASSIST is deactivated.
Self-diagnosis is not yet complete.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Carefully drive on a suitable stretch of road, making slight steer-
ing movements at a speed above 20 km/h.
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 290
Warning and indicator lamps in the instrument clusterOn-board computer and displays