Level MERCEDES-BENZ M-Class 2011 W164 Service Manual

Display messagesPossible causes/consequences and M Solutions$
(USA only)
J
(Canada only)
EBV, ABS, ESP
Inoperative See
Operator's ManualGRisk of accident
EBD (Electronic Brake-force Distribution), ABS (Anti-lock Brake
System), ESP ®
(Electronic Stability Program) and therefore also
PRE-SAFE ®
are not available due to a malfunction. BAS (Brake
Assist) is also deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XDrive on carefully.XVisit a qualified specialist workshop immediately.#
Brake WearThe brake pads/linings have reached their wear limit.XVisit a qualified specialist workshop.$
(USA only)
!
(Canada only)
Release Parking
BrakeYou are driving with the parking brake engaged. A warning tone
also sounds.XRelease the parking brake.$
(USA only)
J
(Canada only)
Check Brake Fluid
LevelGRisk of accident
There is insufficient brake fluid in the brake fluid reservoir. In
addition, the red warning lamp $(USA only) or J (Canada
only) in the instrument cluster lights up and a warning tone sounds.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.XEngage the parking brake.XConsult a qualified specialist workshop.XDo not add brake fluid. This will not rectify the malfunction.GWarning
Driving with the message Check Brake Fluid Level displayed can result in an accident. Have
your brake system checked immediately.
Do not add brake fluid before checking the brake system. Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine parts and the brake fluid catching fire. You can be
seriously burned.
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Display messagesPossible causes/consequences and M Solutionsb
Daytime Running
Light Left
or
Daytime Running
Light RightThe left or right-hand daytime running light is defective.XCheck whether you are permitted to change the bulb yourself
( Y page 111).
or
XVisit a qualified specialist workshop.b
Active Headlamps
InoperativeThe active light function is faulty.XVisit a qualified specialist workshop.b
AUTO Light
InoperativeThe light sensor is faulty. The low-beam headlamps are switched
on.XUSA only: switch off daytime driving lights in the on-board
computer ( Y page 215).XSwitch the lights on and off using the light switch.XVisit a qualified specialist workshop.b
Switch Off LightsThe lights are still switched on when you leave the vehicle. A
warning tone also sounds.XTurn the light switch to $ or c .
or
XIf the rear fog lamp is switched on: press the light switch in to
the stop.
Engine
Display messagesPossible causes/consequences and M Solutions+
Top Up Coolant See
Operator's ManualThe coolant level is too low.XAdd coolant, observing the warning notes before doing so
( Y page 285).XIf coolant needs adding more often than usual, have the engine
coolant system checked at a qualified specialist workshop.GWarning
Do not spill antifreeze on hot engine parts. Antifreeze contains ethylene glycol which may burn
if it comes into contact with hot engine parts. You could be seriously burned.
! The coolant level is too low. Avoid making long journeys with too little coolant in the cooling
system. The engine will otherwise be damaged.
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The display messages and the corresponding symbol that indicate that the coolant level is
too low must not be ignored.Display messagesPossible causes/consequences and M Solutions?
Coolant Stop car,
switch engine offThe coolant is too hot.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XMake sure that the air supply to the radiator is not blocked, e.g.
by snow, slush or ice.XWait until the display message disappears before restarting the
engine. Otherwise, there is a risk of engine damage.XPay attention to the coolant temperature display.XIf the temperature increases again, visit a qualified specialist
workshop immediately.The poly-V-belt may have torn.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XOpen the hood.XCheck whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
XConsult a qualified specialist workshop.
If the poly-V-belt is OK:
XWait until the display message disappears before restarting the
engine. Otherwise, there is a risk of engine damage.XPay attention to the coolant temperature display.XVisit a qualified specialist workshop.GWarning
Driving when your engine is overheated can cause some fluids which may have leaked into the
engine compartment to catch fire. You could be seriously burned.
Steam from an overheated engine can cause serious burns which can occur just by opening the
engine hood. Stay away from the engine if you see or hear steam coming from it.
Stop the vehicle in a safe location away from other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until the engine has cooled down.
! If the coolant temperature exceeds 248 ‡(120 †) do not continue driving. The engine will
otherwise be damaged.
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Display messagesPossible causes/consequences and M Solutions?The engine fan is faulty.XAt coolant temperatures under 248 ‡(120 †), drive to the next
qualified specialist workshop.XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-start driving.#The battery is not being charged.
Possible causes are:
R a faulty alternator
R a torn poly-V-belt
R a malfunction in the electronicsXPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XOpen the hood.XCheck whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
XConsult a qualified specialist workshop.
If the poly-V-belt is OK:
XVisit a qualified specialist workshop.#
Battery/
Alternator Stop
VehicleThe battery is faulty.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.XEngage the parking brake.XConsult a qualified specialist workshop.4
Check engine oil
level at next
refuelingThe oil level is too low.XCheck the oil level ( Y page 283).XIf necessary, add the engine oil ( Y page 284).XHave the engine checked for leaks if engine oil has to be added
more often than usual.
Information on approved engine oils can be obtained from any qualified specialist workshop
or on the Internet at http://www.mbusa.com (USA only).
! The oil level is too low. Avoid long journeys with too little engine oil. There is a risk of
engine damage.
The display messages and the corresponding symbol that indicate that the oil level is too
low must not be ignored.
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Display messagesPossible causes/consequences and M SolutionsCThere is only a small amount of fuel in the fuel tank.XRefuel at the nearest gas station.8
Reserve FuelThe fuel level has fallen below the reserve range.
The fuel tank must be filled up to at least the reserve fuel level;
otherwise, engine running may be impaired.XRefuel at the nearest gas station.8
Gas Cap OpenThe fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.XCheck that the fuel filler cap is correctly closed.XIf the fuel filler cap is not correctly closed: close the fuel filler
cap.XIf the fuel filler cap is closed: visit a qualified specialist
workshop.8
Ultra Low-sulfur
Diesel Fuel OnlyVehicles with a diesel engine: the fuel level has fallen below the
reserve range.XCheck that the fuel filler cap is correctly closed.XRefuel at the nearest gas station.XOnly use commercially available vehicular ULTRA-LOW SULFUR
DIESEL FUEL (ULSD, 15 ppm SULFUR MAXIMUM).¸
Replace air filterVehicles with a diesel engine: the engine air filter is contaminated
and must be replaced. XVisit a qualified specialist workshop.·
Clean Fuel FilterVehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off. XVisit a qualified specialist workshop.Ø
Check Additive See
Operator's ManualThe AdBlue ®
tank is empty.XHave the AdBlue ®
tank filled as soon as possible at a qualified
specialist workshop ( Y page 156).
Visit a qualified specialist workshop.Ø
Remaining Starts:
20The AdBlue ®
level has fallen to a minimum.XHave the AdBlue ®
tank filled as soon as possible at a qualified
specialist workshop ( Y page 156).
Visit a qualified specialist workshop.236Display messagesOn-board computer and displays
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Driving systemsDisplay messagesPossible causes/consequences and M Solutions°
Level Selection
Not PermittedYou cannot change the vehicle level, because:
R you are exceeding the permissible speed for the selected
vehicle level.
R you are towing a trailer.
R the trailer-coupling socket is being used, e.g. for a bicycle rack.XDrive more slowly and then select the desired vehicle level again
( Y page 184).XObserve the notes on towing a trailer ( Y page 198).°
Compressor Cooling
DownYou have selected a higher vehicle level. The compressor first
needs to cool down because of frequent level changes.XDrive in a manner appropriate for the current vehicle level.XMake sure that there is sufficient ground clearance.XAllow the compressor to cool down.
When the compressor has cooled down, the display message
disappears. The vehicle then continues rising to the selected
level.°
MalfunctionLevel control is faulty.XDo not drive faster than 50 mph(80 km/h).XMake sure that there is sufficient ground clearance.XHave the vehicle checked at a qualified specialist workshop.°
Rising
Max.12 MPHThe vehicle is being adjusted to off-road level 3. The display
message informs you of the maximum speed permissible for off-
road level 3.XDo not drive faster than 12 mph(20 km/h).°
Max.12 MPHYou are driving in off-road level 3. The display message informs
you of the maximum speed permissible for off-road level 3.XDo not drive faster than 12 mph(20 km/h).Æ
Being lowered
Max.12 MPHThe vehicle is being lowered from off-road level 3 to off-road level
2. The display message informs you of the maximum speed
permissible for off-road level 3.XDo not driver faster than 12 mph(20 km/h) until off-road level
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Display messagesPossible causes/consequences and M SolutionsÆ
Reduce speed to
under 12 MPHGRisk of accident
You are exceeding the speed permissible for the selected off-road
level.
XAdjust your driving style to the altered handling characteristics.XOnly make slight steering movements and avoid fast steering
movements.XTake account of the altered handling characteristics.XDo not driver faster than 12 mph(20 km/h).8
Locking System
Inoperative
Service RequiredThe differential locks are faulty. XDo not drive faster than 50 mph (80 km/h).XHave the vehicle checked at a qualified specialist workshop.8
Diff. Lock System
Overheated - Wait
brieflyThe differential locks are too hot and have been disengaged.XDrive on carefully.XAllow the differential locks to cool down.
The differential locks reengage as soon as they have cooled
down.8
Stop vehicle,
engage parking
brakeA gearshift process has been canceled. LOW RANGE is in the
neutral position. There is no connection between the engine and
the drive wheels.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake. Do not continue driving under any
circumstances.XRepeat the gearshift process.Å
Service Required
If parked engage
pk. brakeThe LOW RANGE system is malfunctioning. XDo not drive faster than 50 mph (80 km/h).XEngage the parking brake to park.XHave the vehicle checked at a qualified specialist workshop.Å
Max. Speed 25 MPHYou have exceeded the maximum speed for the gearshift process.XDrive slower.
The gearshift process is carried out.Å
Max. Speed 40 MPHYou have exceeded the maximum speed for the gearshift process.XDrive slower.
The gearshift process is carried out.238Display messagesOn-board computer and displays
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Display messagesPossible causes/consequences and M SolutionsNo ServiceYour vehicle is outside the network provider transmitter/receiver
range. XWait until the mobile phone operational readiness symbol
appears in the multifunction display.~
Bluetooth ReadyThe Bluetooth ®
connection between your mobile phone and
COMAND is not activated.XIf desired, activate the Bluetooth ®
connection between the
mobile phone and COMAND (see the separate operating
instructions).¥
Top Up Washer FluidThe washer fluid level has dropped to approximately ⅓ of the total
reservoir capacity.XAdd washer fluid ( Y page 286).
SmartKey
Display messagesPossible causes/consequences and M Solutions+
Please replace keyThe SmartKey needs to be replaced. XVisit a qualified specialist workshop.+
Remove keyThe SmartKey is in the ignition lock.XRemove the SmartKey.+
Don't Forget Your
KeyThe display message is shown for a maximum of 60 seconds and
is only a reminder.
You are opening the driver's door with the engine switched off.
The SmartKey is not in the ignition lock.XTake the SmartKey with you when you leave the vehicle.+
Key Does Not
Belong To VehicleYou have put the wrong key in the ignition lock.XUse the correct key.+
Change Key
BatteriesThe batteries of the KEYLESS-GO key are discharged.XChange the batteries ( Y page 75).Display messages245On-board computer and displaysBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 245Z

EngineProblemPossible causes/consequences and M Solutions! (USA only)
; (Canada only)
The yellow engine
diagnostics warning
lamp lights up while the
engine is running.There may be a malfunction, for example:
R in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system (for vehicles with gasoline engines)
The emission limit values may have been exceeded and the engine
may be breaking in emergency mode.XHave the vehicle checked as soon as possible at a qualified
specialist workshop.
i In some states, you are required to visit a qualified specialist
workshop as soon as the yellow engine diagnostics warning
lamp lights up due to the relevant applicable legislation. If
necessary, check whether this is the case in the state you are
in.
! (USA only)
; (Canada only)
The yellow engine
diagnostics warning
lamp lights up while the
engine is running.The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.XCheck that the fuel filler cap is correctly closed.XIf the fuel filler cap is not correctly closed: close the fuel filler
cap.XIf the fuel filler cap is closed: visit a qualified specialist
workshop.Vehicles with a diesel engine: the fuel tank has been run
completely dry and the engine will not start. There is air in the fuel
system ( Y page 155).The yellow reserve fuel
warning lamp lights up
while the engine is
running.The fuel level has fallen below the reserve range.
The fuel tank must be filled at least to the reserve fuel level to
prevent impairment to the running of the engine.XRefuel at the nearest gas station.252Warning and indicator lamps in the instrument clusterOn-board computer and displays
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indicated on the Tire and Loading Information placard or, if available, the tire inflation pressure
label, you should determine the proper tire inflation pressure for those tires.
As an added safety feature, your vehicle has been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pressure warning lamp when one or more of your tires
are significantly underinflated. Accordingly, when the low tire pressure warning lamp illuminates,
you should stop and check your tires as soon as possible, and inflate them to the proper pressure.
Driving on a significantly underinflated tire causes the tire to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling
and stopping ability. Please note that the TPMS is not a substitute for proper tire maintenance,
and it is the driver’s responsibility to maintain correct tire pressure, even if underinflation has
not reached the level to trigger illumination of the TPMS low tire pressure warning lamp.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS malfunction indicator is combined with the low tire
pressure warning lamp. When the system detects a malfunction, the warning lamp will flash for
approximately one minute and then remain continuously illuminated. This sequence will continue
upon subsequent vehicle start-ups as long as the malfunction exists. When the malfunction
indicator is lit, the system may not be able to detect or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of reasons, including the installation of incompatible
replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction warning lamp after replacing one or more tires or
wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the
TPMS to continue to function properly.254Warning and indicator lamps in the instrument clusterOn-board computer and displays
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