maintenance MERCEDES-BENZ M-Class 2015 W166 Owner's Manual

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the instruc-
tions and warning notices in this manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and illustrations.
The following are integral components of the vehicle:
R Operator's Manual
R Maintenance Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
1665844501É1665844501LËÍ

Index
....................................................... 4Introduction
......................................... 24 At a glance
........................................... 33 Safety
................................................... 43 Opening and closing
...........................79 Seats, steering wheel and mirrors
..103 Lights and windshield wipers
..........119 Climate control
................................. 137 Driving and parking
..........................155 On-board computer and displays
....265 Stowage and features
......................333 Maintenance and care
......................365 Breakdown assistance
.....................381 Wheels and tires
............................... 399 Technical data
................................... 445 Contents
3

BAS PLUS (Brake Assist System
PLUS)
.................................................... 69
Battery (SmartKey) Checking .......................................... 83
Important safety notes .................... 83
Replacing ......................................... 83
Battery (vehicle)
Charging ........................................ 389
Display message ............................ 301
Important safety notes .................. 387
Jump starting ................................. 391
Overview ........................................ 387
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating ................. 276
Display message ............................ 308
Notes/function .............................. 237
Trailer towing ................................. 239
see Active Blind Spot Assist
BlueTEC
Adding DEF .................................... 180
BlueTEC (DEF) .................................... 451
Brake Assist see BAS (Brake Assist System)
Brake fluid
Display message ............................ 291
Notes ............................................. 453
Brake lamps
Changing bulb s.............................. 132
Display message ............................ 298
Brakes
ABS .................................................. 68
Adaptive Brake Assist ...................... 71
BAS .................................................. 68
BAS PLUS ........................................ 69
Brake fluid (notes) ......................... 453
Display message ............................ 285
High-performance brake system .... 189
Important safety notes .................. 188
Maintenance .................................. 189
Parking brake ................................ 184
Riding tips ...................................... 188
Warning lamp ................................. 320
Breakdown
see Flat tire
see Towing away Brightness control (instrument
cluster lighting)
................................... 35
Bulbs see Replacing bulbs C
California Important notice for retail cus-
tomers and lessees .......................... 26
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
360° camera ................................. 376
Carpets .......................................... 379
Car wash ........................................ 372
Displa y........................................... 377
Exhaust pipe .................................. 376
Exterior lights ................................ 375
Gear or selector lever .................... 378
Interior ........................................... 377
Matte finish ................................... 374
Night View Assist Plus ................... 377
Notes ............................................. 371
Paint .............................................. 373
Plastic trim .................................... 378
Power washe r................................ 373
Rear view camera .......................... 376
Roof lining ...................................... 379
Seat belt ........................................ 379
Seat cover ..................................... 378
Sensors ......................................... 375
Steering wheel ............................... 378
Trim pieces .................................... 378
Washing by hand ........................... 373
Wheels ........................................... 374
Windows ........................................ 375
Wiper blades .................................. 375
Wooden trim .................................. 378
Cargo compartment cover
Notes/how to use ......................... 340
Cargo compartment enlargement
Important safety notes .................. 337
Cargo compartment floor
Opening/closing ............................ 344
Stowage well (under )..................... 344 6
Index

Trim pieces (cleaning instruc-
tions)
.................................................. 378
Trip computer (on-board com-
puter) .................................................. 269
Trip odometer Calling up ....................................... 269
Resetting (on-board computer) ...... 270
Trunk
see Tailgate
Turn signals
Display message ............................ 297
Switching on/off ........................... 123
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 422
Type identification plate see Vehicle identification plate U
Unlocking Emergency unlocking ....................... 88
From inside the vehicle (central
unlocking button) ............................. 87 V
Vanity mirror (in the sun visor) ........ 347
Vehicle Correct use ...................................... 29
Data acquisition ............................... 30
Display message ............................ 315
Equipment ....................................... 25
Individual settings .......................... 277
Limited Warranty ............................. 30
Loading .......................................... 412
Locking (in an emergency) ............... 88
Locking (SmartKey) .......................... 80
Lowering ........................................ 428
Maintenance .................................... 26
Parking for a long period ................ 185
Pulling away ................................... 160
Raising ........................................... 425
Reporting problems ......................... 29
Securing from rolling away ............ 424
Towing away .................................. 393
Transporting .................................. 395
Unlocking (in an emergency) ........... 88 Unlocking (SmartKey) ...................... 80
Vehicle data ................................... 456
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 456
Vehicle data (off-road driving) Approach/departure angle ............ 458
Fording depth ................................ 457
Maximum gradient climbing abil-
ity .................................................. 458
Vehicle dimensions ........................... 456
Vehicle emergency locking ................ 88
Vehicle identification number see VIN
Vehicle identification plate .............. 446
Vehicle level AMG adaptive sport suspension
system ........................................... 216
Vehicle level (display message) ....... 304
Vehicle maintenance see ASSYST PLUS
Vehicle tool kit .................................. 382
Video Operating the DVD ........................ .273
VIN ...................................................... 446 W
Warning and indicator lamps ABS ................................................ 321
Brakes .......................................... .320
Check Engine ................................. 327
Coolant .......................................... 328
Distance warning ........................... 330
DISTRONIC PLUS ........................... 330
ESP ®
.............................................. 323
ESP ®
OFF ....................................... 324
Overview .......................................... 36
PASSENGER AIR BAG OFF .............. .45
Reserve fuel .................................. .327
Restraint system ............................ 326
Seat belt ........................................ 318
Tire pressure monitor .................... 331
Warranty .............................................. 25
Washer fluid Display message ............................ 316 22
Index

You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe- cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num- ber (VIN) when ordering genuine Mercedes-
Benz parts (Y page 446). Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in accordance with the warranty terms and
conditions in the Service and Warranty Infor-
mation booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control Sys-
tem Warranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are cov-
ered by the Mercedes-Benz Parts and Acces- sories warranties. These are available at any
authorized Mercedes-Benz Center.
i Should you lose your Service and War-
ranty Information booklet, have an author-
ized Mercedes-Benz Center arrange for a
replacement. The new Service and War-
ranty Information booklet will be posted to you. Introduction
25 Z

Information for customers in Califor-
nia
Under California law you may be entitled to a replacement of your vehicle or a refund of thepurchase price or lease price, if after a rea-
sonable number of repair attempts
Mercedes-Benz USA, LLC and/or its author-
ized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunc- tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc- tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an authorized Mercedes-Benz Center. The ser-
vice advisor will record every service for you
in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis-
tance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio. Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change" in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in 26
Introduction

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCede s(1-800-367-6372 )or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Sports Utility Vehicle
G
WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to theprevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is sig- nificantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire. Introduction
27 Z

the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the case for work relevant to safety.
Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work R
alterations, installation work and modifica-
tions
R work on electronic components Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may affect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only: Introduction
29 Z

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 29). Overview of climate control systems
General notes
Observe the settings recommended on the
following pages. The windows could other-
wise fog up.
To prevent the windows from fogging up:
R switch off climate control only briefly
R switch on air-recirculation mode only
briefly
R switch on the cooling with air dehumidifi-
cation function
R switch on the defrost windshield function
briefly, if required
Climate control regulates the temperature
and the humidity in the vehicle interior and
filters undesirable substances out of the air.
Climate control can only be operated when
the engine is running. Optimum operation is
only achieved with the side windows and roof closed.
The residual heat function can only be acti-
vated or deactivated with the ignition
switched off (Y page 151).
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the con-
venience opening feature (Y page 95).
This will speed up the cooling process and
the desired interior temperature will be
reached more quickly. i
The integrated filter filters out most par-
ticles of dust and soot and completely fil-
ters out pollen. It also reduces gaseous pol-
lutants and odors. A clogged filter reduces the amount of air supplied to the vehicle
interior. For this reason, you should alwaysobserve the interval for replacing the filter,which is specified in the Maintenance
Booklet. As it depends on environmental
conditions, e.g. heavy air pollution, the
interval may be shorter than stated in the
Maintenance Booklet.
i It is possible that the residual heat func-
tion may be activated automatically an hour
after the SmartKey has been removed in
order to dry the air-conditioning system.
The vehicle is then ventilated for 30
minutes. 138
Overview of climate control systemsClimate control

Problems with fuel and the fuel tank
This section provides descriptions of and solutions to safety-relevant problems. Descriptions
of and solutions to further problems can be found in the Digital Operator's Manual. Problem
Possible causes/consequences and
0050
0050Solutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire. X Turn the SmartKey to position 0in the ignition lock and remove
it immediately (Y page 157).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up, the
Check
Check Additive
Additive See SeeOperator's
Operator's Manual
Manual
message is shown in the multifunction dis-
play.
If you drive the vehicle faster than 10 mph
(16 km/h), the Check
Check Additive Additive See
SeeOper‐
Oper‐
ator's Manual
ator's Manual message goes out after
approximately one minute.
When the supply of DEF is down to a reserve
of approximately 1 gal (3.8 l) the Refill Refill
AdBlue/DEF
AdBlue/DEF See
SeeOperator's
Operator's Manual
Manualmes-
sage is shown in the multifunction display.
When the DEF supply drops to a minimum, the Remaining Starts: 16
Remaining Starts: 16 message is shown
in the multifunction display.
If the Refill AdBlue/DEF No Start in Refill AdBlue/DEF No Start in
XXXX km XXXX km message is shown in the multifunc-
tion display, you can still drive the vehicle
over the distance shown. If DEF is not refilled,
you will subsequently be unable to start the
engine. If the Refill AdBlue/DEF Eng.
Refill AdBlue/DEF Eng. Start Not Poss Start Not Poss
message appears in the
multifunction display and the engine does not
start, you must add DEF.
X Add at least 1 gal (3.8 l)of DEF.
X Switch on the ignition for at least 60 sec-
onds.
X Start the engine.
i Have the DEF tank refilled at a qualified
specialist workshop.
Use the special DEF refill bottle when adding DEF between maintenance intervals. Contact
an authorized Mercedes-Benz Center with
any questions or, if necessary, contact Road-
side Assistance (Y page 26).
If the outside temperature is below 12 ‡
(00F811 †) it may be difficult to top up. If DEF is
frozen and there is an active warning indica-
tor, it may not be possible to add DEF. Park
the vehicle in a warmer place, e.g. in a garage,
until DEF has become fluid again. It will then
be possible to add DEF again. Alternatively,
have the DEF tank refilled at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center. 180
RefuelingDriving and parking