steering MERCEDES-BENZ METRIS 2019 MY19 Operator’s Manual

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
?NThe red coolant warning lamp comes on while the engine is running.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator may be blocked or
the electric engine radiator fan may be malfunctioning.
The coolant is too hot and the engine is no longer being cooled sufficiently.
XObserve the display messages.
XStop the vehicle immediately, paying attention to road and traffic conditions,
and switch off the engine.
XSecure the vehicle to prevent it from rolling away (Ypage 135).
XExit the vehicle and keep a safe distance from the vehicle until the engine has
cooled down.
XCheck the coolant level and add coolant, observing the warning notes
(Ypage 255).
XIf you have to add coolant more frequently, have the engine cooling system
checked.
XMake sure that the air supply to the radiator is not obstructed, by frozen slush
for example.
XCheck the coolant temperature:
Rusing the display in the on-board computer on vehicles without steering wheel
buttons (Ypage 175)
Rusing the analog display in the instrument cluster on vehicles with steering
wheel buttons (Ypage 39)
XDo not start the engine again until the coolant temperature is below the maxi-
mum value specified below. The engine could otherwise be damaged.
XDrive to the nearest qualified specialist workshop.
Avoid heavy loads on the engine, e.g. driving in mountainous terrain, and stop-
start traffic.
Under normal operating conditions and with the specified coolant level, the cool-
ant temperature gage may rise to 248 ‡ (120 †).
?N The red coolant warning lamp comes on while the engine is running. An addi-
tional warning tone sounds.
The coolant temperature has exceeded the maximum value specified below. The
airflow to the engine radiator may be blocked or the coolant level may be too low.
GWARNING
The engine is not being cooled adequately and could become damaged.
Never drive with an overheated engine. Otherwise, fluids which may have leaked
into the engine compartment could catch fire.
In addition, steam from an overheated engine can cause serious burns, which can
occur just by opening the hood.
There is a risk of injury.
XObserve the display messages.
XStop the vehicle immediately, paying attention to road and traffic conditions,
and switch off the engine.
XSecure the vehicle to prevent it from rolling away (Ypage 135).
228Indicator and warning lamps in the instrument cluster
On-board computer and displays

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
XExit the vehicle and keep a safe distance from the vehicle until the engine has
cooled down.
XCheck the coolant level and add coolant, observing the warning notes
(Ypage 255).
XIf you have to add coolant more frequently, have the engine cooling system
checked.
XMake sure that the air supply to the radiator is not obstructed, by frozen slush
for example.
XCheck the coolant temperature:
Rusing the display in the on-board computer on vehicles without steering wheel
buttons (Ypage 175)
Rusing the analog display in the instrument cluster on vehicles with steering
wheel buttons (Ypage 39)
XIf the coolant temperature is below the maximum value specified below, you can
continue driving to the nearest qualified specialist workshop.
Avoid heavy loads on the engine, e.g. driving in mountainous terrain, and stop-
start traffic.
Under normal operating conditions and with the specified coolant level, the cool-
ant temperature gage may rise to 248 ‡ (120 †).
Driving systems
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
·NThe red distance warning lamp lights up while the vehicle is in motion.
The distance to the vehicle in front is too small for the speed selected.
XIncrease the distance.
·N The red distance warning lamp lights up while the vehicle is in motion. An
additional warning tone sounds.
You are approaching a vehicle or a stationary obstacle in your line of travel at too
high a speed.
XBe prepared to brake immediately.
XPay particular attention to the traffic situation. You may have to brake or take
evasive action.
Further information about the distance warning function can be found under
"COLLISION PREVENTION ASSIST" (
Ypage 146).
Indicator and warning lamps in the instrument cluster229
On-board computer and displays
Z

Tires
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
hNThe yellow tire pressure monitor warning lamp (pressure loss/malfunction) is lit.
The tire pressure monitor has detected a loss of pressure in at least one of the tires.
GWARNING
Underinflated tires pose the following risks:
RThe tires may burst, especially as the load and vehicle speed increase.
RThe tires may wear excessively and/or unevenly, which may greatly impair tire traction.
RThe handling as well as steering and braking characteristics may be severely
affected.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking maneuvers. Pay
attention to the traffic conditions while doing so.
XSecure the vehicle to prevent it from rolling away (Ypage 135).
XObserve the display messages.
XCheck the tires and, if necessary, change the wheel (Ypage 298).
XCheck the tire pressure.
You can check the tire pressure electronically on vehicles with steering wheel
buttons (
Ypage 286).
XIf necessary, correct the tire pressure.
hN The yellow tire pressure monitor (pressure loss/malfunction) warning lamp
flashes for approximately one minute and then remains lit.
The tire pressure monitor is malfunctioning.
GWARNING
The system may not be able to detect or signal low tire pressure as intended.
There is a risk of an accident.
XObserve the display messages.
XVisit a qualified specialist workshop.
230Indicator and warninglamps in the instrument cluster
On-board computer and displays

Vehicle
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
ÐNThe red power steering warning lamp is lit while the engine is running. An addi-
tional warning tone sounds.
The steering power assistance could be malfunctioning. You may need to steer
more forcefully.
XCarefully continue to a qualified specialist workshop and have the steering
checked immediately.
1N The yellow "door open" indicator lamp is lit.
A door is not fully closed.
XClose the doors.
Indicator and warning lamps in the instrument cluster231
On-board computer and displays
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Loading guidelines
Important safety notes
GWARNING
When objects are unsecured or inadequately
secured, they can slip, turn over or be thrown
about, striking vehicle occupants. This also
applies to:
Rluggage or loads
Rseats which have been removed and are
being transported in the vehicle in an
exceptional case.
There is a risk of injury, particularly in the
event of a braking maneuver or abrupt change
in direction.
Always stow objects in such a way that they
cannot be tossed about. Before traveling,
secure objects, luggage or loads to prevent
them slipping or tipping over. If you remove a
seat, store it preferably outside the vehicle.
GWARNING
As a result of improperly placed or unevenly
distributed loads, the center of gravity of the
load being transported may be too high or too
far back. This can significantly impair handling
as well as steering and braking characteris-
tics. There is a risk of an accident.
Always make sure that the center of gravity of
the load is:
Rbetween the axles
and
Ras low as possible, near the rear axle.
GWARNING
When the permissible wheel loads, axle loads
and/or the maximum permissible gross vehi-
cle weight are exceeded, driving safety is
compromised. The handling as well as steer-
ing and braking characteristics may be signif-
icantly impaired. Overloaded tires may over-
heat, causing them to burst. There is a risk of
an accident.
When transporting a load, always observe the
permissible wheel loads, axle loads and the
maximum permissible gross vehicle weight
for the vehicle (including occupants).
!If you are using a roof carrier, observe the
maximum roof load and maximum roof carrier
load.
RDo not stack luggage or loads higher than the
backrests.
RObjects to be transported should preferably
be stowed in the cargo compartment.
RWhen transporting luggage, always use the
cargo tie-down rings for securing loads and a
cargo net, if installed.
RUse cargo tie-down rings and fasteners which
are suitable for the weight and size of the
load.
When using suitable load securing aids and tie
downs, always follow the manufacturer's oper-
ating instructions, in particular the notes on dis-
card criteria contained therein.
Load securing aids or tie downs must not be
used if:
Ridentification marks are missing or illegible
Rthere are yarn breakages, damage to bearing seams or other signs of tearing
Rthere are signs of shearing, deformation,
pinching or other damage
Rthere is damage to clamping or connecting
elements
Load securing aids and tie downs in this condi-
tion are ready for discard and must be replaced.
If you use load securing aids or tie downs which are worn out, the load may not be sufficiently
secured and could cause damage to property.
244Loading guidelines
Transporting loads

GWARNING
If vehicle occupants are seated behind a load
protection net, they may be squeezed up
against the load protection net. There is a risk
of injury, particularly in the event of braking
maneuvers or abrupt changes in direction.
Never allow vehicle occupants to sit behind
the load protection net.
The load protection net borders the cargo com- partment. It protects vehicle occupants from
light objects and/or luggage slipping or tipping
over. Always observe the notes on securing
loads (
Ypage 246).
You can install the load protection net at an
angle behind the front seats or behind the first
row of back seats.
Upper retainer
Anchorage (example: fixed cargo tie-down ring)
Installing
XClip the load protection net into upper retain-
ers :in such a way that tensioning straps =
face the rear of the vehicle.
XPull tensioning straps =of the load protec-
tion net tightly.
XClip hook ?on tensioning straps =into
cargo tie-down rings A.
XFold tensioning element ;up.
XPull the loose ends of tensioning straps =
down in the direction of the arrow until ten-
sioning straps =are tight.
XFold tensioning element ;down to achieve
the final tension on the straps.
XAfter traveling a short distance, check that
the load protection net is taut.
XRetighten, if necessary.
Removing
XFold tensioning element ;up.
Tensioning straps =are slack.
XUnclip hook ?of tensioning straps =from
cargo tie-down rings Aat the bottom.
XUnclip the load protection net from upper
retainers :.
XRoll up the load protection net and fasten it,
still rolled up, using the Velcro fasteners.
Adjusting the front seat with the load pro-
tection net installed
XFold tensioning element ;on straps =
upwards.
The load protection net slackens.
XCorrectly adjust the front seat.
XRe-tension the load protection net.
Carrier systems
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
250Carrier systems
Transporting loads

Rfrequent operation in mountainous terrain or
on poor road surfaces
Rleaving the engine idling for long periods on a
frequent basis
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for example,
replaced more frequently. Under more arduous
operating conditions, the tires must be checked more often. Further information can be obtained
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Commercial Van
Center.
Hiding service messages
Vehicles without steering wheel buttons
XPress the 3button on the instrument clus-
ter.
Vehicles with steering wheel buttons
XPress the aor% button on the steering
wheel.
Calling up the service due date
Vehicles without steering wheel buttons
The vehicle must be stationary. Use the buttons
in the instrument cluster.
XTurn the SmartKey to position 2in the ignition
lock.
XPress Èto select the service display.
The display shows a possible service mes-
sage.
Vehicles with steering wheel buttons
Using the steering wheel buttons
XTurn the SmartKey to position 2in the ignition
lock.
XPress =or; to select the Servicemenu.
XPress9or: to select the ASSYSTPLUSsubmenu and press ato confirm.
The display shows the service due date.
Battery
Important safety notes
Work on the battery, e.g. removing or installing,
requires specialist knowledge and the use of
special tools. Therefore, always have work on the battery carried out at a qualified specialist
workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP
®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
Further information can be found under "ABS"
(
Ypage 64) and under "ESP®" (Ypage 65).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started.
Always make sure that neither you nor the bat-
tery are electro statically charged. Electrostatic
charging results, for example, from:
Rwearing synthetic clothing
Rfriction between clothing and the seat
Rdragging or pushing the battery across carpet
flooring or any other synthetic materials
Rrubbing the battery with cloths or towels.
260Battery
Maintenance and care

REnsure sufficient ventilation when clean-
ing.
RMake sure that the vehicle interior is com-
pletely dry after cleaning.
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
cleaning. This could lead to irreparable dam-
age to the display.
XSwitch off the display and let it cool down.
XClean the display surface with a commercially
available microfiber cloth and cleaner for
TFT/LCD displays.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-
ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim and the cockpit with a
damp, lint-free cloth, e.g. a microfiber cloth.
XHeavy soiling: use mild soapy water or care
products and cleaning agents recommended
and approved by Mercedes-Benz.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth.
XVehicles with leather upholstery: after
cleaning, use leather care agents that have
been recommended and approved by
Mercedes-Benz.
Cleaning the trim elements
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
XWipe the trim elements with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care products and clean-
ing agents recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
!Do not use microfiber cloths to clean genu-
ine leather or artificial leather covers. If used
often, a microfiber cloth can damage the
cover.
!Clean:
Rartificial leather covers with a cloth mois-
tened with a solution containing 1 %deter-
gent, e.g. dish washing liquid.
Rcloth covers with a microfiber cloth mois-
tened with a solution containing 1 %deter-
gent, e.g. dish washing liquid. Wipe entire
seat sections carefully to avoid leaving visi-
ble lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of dirt
and how long it has been there.
Rgenuine leather covers carefully with a
damp cloth, then wipe the covers down
with a dry cloth. Make sure that the leather does not become soaked. Otherwise, the
leather could become rough or cracked.
Only use leather care agents that have
been tested and approved by Mercedes-
270Care
Maintenance and care

XConnect the negative terminal clamp of the
jumper cable to negative terminal;of the
donor veh icle's battery, and then to earth
contact ?of your own veh icle.
XInsert the key into the ignition lock and start
the engine.
You can now switch electrical consumers
back on except the lighting system.
XBefore disconnecting the jumper cables, let
the engine run for several minutes.
XDisconnect the negative terminal of the
jumper cable from earth contact ?and then
from negative terminal ;of the donor veh i-
cle's battery.
XDisconnect the positive terminal clamp of the
jumper cable from positive terminal Aon the
jump-starting connection point, and then
from positive terminal =of the donor veh i-
cle's battery.
Contact protection cover :isautomatically
returned forwards to its original position by
the spring force and the jump-starting con-
nection pointis closed.
XPosition the cover on positive terminal =of
the donor veh icle's battery.
You can now switch on the lighting system.
XHave the battery checked at a qualified spe-
cialist workshop.
Tow-starting and towing away
Important safety notes
GWAR NING
Functions relevant to safety are restricted or
no longer availab leif:
Rthe engine isnot running.
Rthe brake system or the power steering is
malfunctioning.
Rthere isa malfunction inthe voltage supply
or the veh icle's electrical system.
If your veh icle is bein g towed, much more
force may benecessary to steer or brake.
There isa risk of an acc ident.
In such cases, use a tow bar. Before to wing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle ifthe
steering wheel lock has been engaged. There
is a risk of an accident.
Alwa ysswit ch off the ignition when to wingthe
vehicle with a tow cable or a tow bar.
GWARNING
When to wingor tow-starting another vehicle
and its weight isgreater than the permissible
gross weight of your vehicle, the:
Rthe to wingeye could detach itself
Rthe vehicle /trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
In formation on the gross vehicle weight can be
found on the vehicle identification plate
(
Ypage 305).
!Secure the tow rope or tow bar to the to wing
eye or trailer tow hitch only. Otherwise, the
vehicle could become damaged.
!Do not use the to wingeye for recovery, this
could damage the vehicle. If indoubt, recover
the vehicle with a crane.
!Drive slowly and smoothly when to wing.
Excessive tractive power could otherwise
damage the vehicles.
!Shift the automatic transmission to Nand
do not open the driver's or front passenger's
door during to wing. The automatic transmis-
sion may otherwise shift to position P,whic h
could damage the transmission.
!The vehicle can be towed a maximum of
30 miles (50km ).The to wingspeed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to betowed more than
30 mile
s(50k
m) ,the entire vehicl emust be
raised and transported.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is better to have the vehicle transported than
to have it towed.
276Tow-starting and towing away
Breakdown assistance

Towing the vehicle with both axles on
the ground
Important safety notes
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
!Do not exceed the towing speed of 30 mph
(50 km/h). You could otherwise damage the
transmission.
Please observe the important safety notes
before towing your vehicle (
Ypage 276).
Towing vehicles with automatic trans-
mission
XTurn the key to position 2in the ignition lock.
XDepress the brake pedal and keep it
depressed.
XShift the automatic transmission to position
N.
XLeave the key in position 2in the ignition lock.
XSwitch on the hazard warning lamps
(Ypage 98).
XRelease the parking brake.
XRelease the brake pedal.
XDo not exceed the towing speed of 30 mph
(50 km/h).
Recovering a vehicle that is stuck
!
When recovering a vehicle that has become
stuck, pull it as smoothly and evenly as pos-
sible. Excessive tractive power could damage
the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a trailer
attached.
Pull out the vehicle backwards, if possible, using
the tracks it made when it became stuck.
Transporting the vehicle
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter if
you wish to transport it.
XTurn the key to position 2in the ignition lock.
XShift the transmission to position N.
XRelease the parking brake.
If the vehicle is loaded:
XShift the transmission to position P.
XTurn the key to position 0in the ignition lock
and remove it.
XMake sure the parking brake is applied.
XLash down the vehicle.
Tow-starting (emergency engine
starting)
General notes
!Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
You can find information on jump-starting under
"Jump-starting“ (
Ypage 274).
Electrical fuses
The fuse allocation chart and important safety
information on the fuses can be found in the
"Fuse allocation chart" supplement.
278Electrical fuses
Breakdown assistance