alarm MERCEDES-BENZ ML350 2008 W164 User Guide

113 Controls in detail
Locking and unlocking
Global locking
Press button‹.
With the tailgate and all doors closed,
the turn signal lamps flash three times.
The locking knobs in the doors move
down. The anti-theft alarm system is
armed.
Restoring to factory setting
Press and hold buttonsŒ and‹
simultaneously for about 5 seconds
until battery check lamp5
(
page 110) flashes twice.
SmartKey with KEYLESS-GO*
Vehicles equipped with KEYLESS-GO come
with two SmartKeys with KEYLESS-GO,
each with remote control and a removable
mechanical key.
The KEYLESS-GO function is integrated
into the SmartKey. On these vehicles, the
validity of the SmartKey with KEYLESS-GO
is checked when you grasp an outside door
handle.
If the SmartKey with KEYLESS-GO is valid,
your vehicle unlocks

the doors

the tailgate

the fuel filler flap
SmartKey with KEYLESS-GO*
1‹ Lock button
2Š Unlock button* for tailgate
3Locking tab for mechanical key
4ΠUnlock button
5Battery check lamp
6Â Panic button (
page 97)

116 Controls in detail
Locking and unlocking

If the SmartKey with KEYLESS-GO is
removed from the vehicle (e.g. if a
passenger exits the vehicle with the
SmartKey with KEYLESS-GO)

when pressing the KEYLESS-GO
start/stop button or trying to lock
the vehicle with the look button on
an outside door handle the mes-
sage
Key Not Detected appears in
the multifunction display

with the engine running, the mes-
sage
Key Not Detected appears in
the multifunction display while
driving off.
Find the SmartKey with KEYLESS-GO or
change its present location immediate-
ly (e.g. place it on the front passenger
seat or insert it in shirt pocket).

Remember that the engine can be
started by anyone with a SmartKey
with KEYLESS-GO that is left inside the
vehicle.
Possibility 1 (One SmartKey with
KEYLESS-GO in the vehicle, one
SmartKey with KEYLESS-GO outside
the vehicle):
If you leave the SmartKey with
KEYLESS-GO behind when exiting and
locking the vehicle, no message
appears in the multifunction display.
Possibility 2 (One SmartKey with
KEYLESS-GO in the vehicle, no
SmartKey with KEYLESS-GO outside
the vehicle):
When exiting and trying to lock the
vehicle, the message
Key Detected In
Vehicle
will appear in the multifunction
display. The vehicle will not be locked.Factory setting
Global unlocking
Grasp an outside door handle.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system is dis-
armed.
The vehicle will lock again automatically
and rearm the anti-theft alarm system
within approximately 40 seconds of
unlocking if

neither a door nor the tailgate is
opened

the central locking switch is not
activated
iThe vehicle could be inadvertently unlocked
if the SmartKey with KEYLESS-GO is within 3 ft
(1 m) of the vehicle and

an outside door handle is splashed with
water
or

you attempt to clean an outside door handle

117 Controls in detail
Locking and unlocking
Global locking
Press the lock button on an outside
door handle (
page 69).
With the tailgate and all doors closed,
the turn signal lamps flash three times.
The locking knobs in the doors move
down. The anti-theft alarm system is
armed.
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey with
KEYLESS-GO so when you grasp the
driver’s door handle only the driver’s door
and the fuel filler flap unlocks.
Press and hold buttonsŒ and‹
simultaneously for about 5 seconds
until battery check lamp5
(
page 113) flashes twice.
The SmartKey with KEYLESS-GO will
then function as follows:Unlocking driver’s door and fuel filler
flap
Grasp the driver’s outside door handle.
All turn signal lamps flash once. The
locking knob in the driver’s door moves
up. The anti-theft alarm system is dis-
armed.
Global unlocking
Grasp any outside door handle other
than the driver’s outside door handle.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system is dis-
armed.Global locking
Press the lock button on an outside
door handle (
page 69).
All turn signal lamps flash three times.
The locking knobs in the doors move
down. The anti-theft alarm system is
armed.
Restoring to factory setting
Press and hold buttonsŒ and‹
simultaneously for about 5 seconds
until battery check lamp5
(
page 113) flashes twice.

119 Controls in detail
Locking and unlocking
Front doors
Pull on inside door handle2 on the
respective front door to open door.
If the door was locked, locking knob1
will move up.
Rear doors
Pull up locking knob1 on the respec-
tive rear door to unlock door.
Pull on inside door handle2 on the re-
spective rear door to open door.
Tailgate/Power tailgate*
A minimum height clearance of 7.0 ft
(2.13 m) is required to open the tailgate.
Vehicles with vehicle level control*:
Depending on the set vehicle level a mini-
mum height clearance of 7.2 ft (2.20 m) is
required to open the tailgate.iIf the vehicle has previously been locked
from the outside with the SmartKey or with
KEYLESS-GO*, opening a door from the inside
will trigger the anti-theft alarm system.
To cancel the alarm, do one of the following:
With the SmartKey

Insert the SmartKey in the starter switch.

Press theŒ or ‹button on the
SmartKey.
With KEYLESS-GO*

Grasp an outside door handle.

Press the KEYLESS-GO* start/stop button
(
page 41).
The SmartKey with KEYLESS-GO* must be
inside the vehicle.
Warning!G
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
!The tailgate swings open upwards automat-
ically. Always make sure there is sufficient over-
head clearance.

124 Controls in detail
Locking and unlocking
Closing the tailgate and locking the
vehicle from the outside (vehicles with
KEYLESS-GO*)
In vehicles with power tailgate and
KEYLESS-GO*, you can close the tailgate
and lock the vehicle simultaneously from
the outside using the KEYLESS-GO*
locking/closing switch.
If the tailgate comes into contact with an
object while closing (e.g. luggage that has
been piled too high), the closing procedure
is stopped and the tailgate reopens.
Make sure you have the SmartKey with
KEYLESS-GO* with you.1KEYLESS-GO* locking/closing switch
Press KEYLESS-GO* locking/closing
switch1 briefly.
The tailgate closes automatically. Once
the tailgate is closed, the vehicle locks
if doors are closed. The turn signals
flash three times to confirm locking.
The locking knobs in the doors move
down. The anti-theft alarm system is
armed.
always keep hands and fingers away from
the cargo compartment opening when clos-
ing the tailgate. Be especially careful when
small children are around. To stop the clos-
ing procedure, do one of the following:

Press tailgate closing switch1
(
page 123).

Press KEYLESS-GO* locking/closing
switch*1 (vehicles with
KEYLESS-GO*) (
page 124).

Press the Šbutton on the SmartKey
(
page 110) or SmartKey with
KEYLESS-GO* (
page 113).

Press or pull the remote tailgate switch
on the driver’s door (
page 122).
Even with the SmartKey removed from the
starter switch or the SmartKey with
KEYLESS-GO* removed from the vehicle,
the tailgate closing switch can be operated.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. A child’s unsupervised access to a
vehicle could result in an accident and/or
serious personal injury.
iDo not place the SmartKey or SmartKey with
KEYLESS-GO* in the open cargo compartment.
You may lock yourself out.
iIf the vehicle was previously centrally
locked, the tailgate will lock automatically after
closing it. The turn signals will flash three times
to confirm locking.


294 Controls in detail
Useful features
Installing a different mobile phone cra-
dle
Example illustration
1Contact plate
2Recesses
3Mobile phone cradle
Insert mobile phone cradle3 into
recesses2 of contact plate1.
Push mobile phone cradle3 forward
until it engages.
Tele Aid
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:

automatic and manual emergency

roadside assistance

information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted by using the volume control on
the COMAND system or on the multifunc-
tion steering wheel. To raise, turn the rota-
ry volume control on COMAND system
clockwise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on
COMAND system control counterclock-
wise or press buttonç on the multi-
function steering wheel.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).

301 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting Call ap-
pears in the multifunction display.As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
If you have any questions, please call the
Response Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Canada).
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Connecting Call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the tail-
gate recessed handle again.
iWhen the anti-theft alarm stays on for more
than 30 seconds, a call is initiated automatically
to the Response Center. See anti-theft alarm
system (
page 106).

455 Practical hints
Unlocking/locking in an emergency
Unlocking/locking in an emergency
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey or KEYLESS-GO*, open the
driver’s door using the mechanical key.Removing the mechanical key
1Mechanical key locking tab
2Mechanical key
Move locking tab1 in direction of
arrow.
The mechanical key2 comes out.
Slide mechanical key2 out of the
housing.Unlocking the driver’s door
Insert mechanical key2 into the
driver’s door lock until it stops.
Turn mechanical key2 counterclock-
wise to position1 and hold it there.
Pull the door handle until the locking
knob moves up (
page 118).
The driver’s door is unlocked.
Pull the door handle once more to open
the driver’s door.
iUnlocking the driver’s door with the
mechanical key will trigger the anti-theft alarm
system.
To cancel the alarm, insert the SmartKey or
SmartKey with KEYLESS-GO* in the starter
switch.
1Unlocking
2Mechanical key

456 Practical hints
Unlocking/locking in an emergency
Locking the vehicle
If you cannot lock the vehicle with the
SmartKey or KEYLESS-GO*, lock the vehi-
cle carrying out the following steps.
Close the front passenger door, the
rear right door and the tailgate.
Open the driver’s door and the rear left
door.
Press the central locking switch on the
driver’s door (
page 126).
The locking knobs of the front passen-
ger door and the rear doors move
down.
If the vehicle battery is disconnected or
drained:
Press down the locking knobs of
the front passenger door and the
rear doors manually.
Exit the vehicle.
Close the driver’s door.
Enter the vehicle through the rear left
door.
Press down the locking knob of the
driver’s door.
Exit the vehicle.
Close the rear left door.
The vehicle is locked.
Unlocking and opening the tailgate
A minimum height clearance of 7.2 ft
(2.20 m) is required to open the tailgate.If the tailgate can no longer be unlocked
and opened using the Œbutton on the
SmartKey or the KEYLESS-GO* function,
use the emergency release lever to unlock
and open the tailgate.
The emergency release lever is located on
the inside of the tailgate.
1Emergency release lever
2CoverRemove cover2 from the trim on the
tailgate.
Push release lever1 all the way to the
left.
Lift the tailgate.
!To prevent inadvertent lockout, make sure
to have the SmartKey or SmartKey with
KEYLESS-GO* with you before proceeding with
the next step. The next step will lock the vehicle.
iThis procedure does not arm the anti-theft
alarm system, nor does it lock the fuel filler flap.

457 Practical hints
Unlocking/locking in an emergency
Fuel filler flap
Open the tailgate (page 119).
The fuel filler flap release is located behind
a cover in the right side trim panel of the
cargo compartment.
1Lock
2Cover
Insert a suitable object such as a coin
into the slot of lock1.
Turn lock1 by 90° in direction of
arrow.
Remove cover2.3Fuel filler flap release
Pull yellow fuel filler flap release3 in
direction of arrow.
The fuel filler flap is unlocked.
Open the fuel filler flap (page 337).
!Always make sure there is sufficient over-
head clearance.
iIf the vehicle has previously been locked
from the outside using the SmartKey or
KEYLESS-GO*, opening the tailgate from the
inside using the emergency release lever will
trigger the anti-theft alarm system.
To cancel the alarm, do one of the following:

Insert the SmartKey or the SmartKey with
KEYLESS-GO* in the starter switch.

Press buttonŒ or‹ on the
SmartKey or the SmartKey with
KEYLESS-GO*.
In vehicles with KEYLESS-GO*:

Pull an outside door handle.
The SmartKey with KEYLESS-GO* must be
within 3 ft (1 m) of the vehicle.

Press the KEYLESS-GO* start/stop button
(
page 41).
The SmartKey with KEYLESS-GO must be
inside the vehicle.