tow MERCEDES-BENZ R-Class 2012 W251 Owner's Guide

XInsert DEF cap : as shown and turn it
clockwise as far as it will go.XStow lug wrench ; and ratchet wrench
= again.XFold the cargo compartment floor down.XClose the tailgate.XDrive at a speed above 10 mph (16 km/h).
The Check Additive See Operator's
Manual message goes out after
approximately one minute.
i If the Check Additive See
Operator's Manual message remains
shown in the multifunction display, add an
additional bottle of DEF.
i Then, have the DEF supply checked at a
qualified specialist workshop and
completely refilled if necessary.
Parking
Important safety notes
GWARNING
Do not park this vehicle in areas where
combustible materials can come into contact
with the hot exhaust system. Do not park the
vehicle on dry grassland or harvested grain
fields. Combustible materials, such as grass,
hay or leaves could be ignited by the hot
exhaust system and cause a vehicle fire.
Unintended vehicle movement can cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R keep your right foot on the brake pedal.
R engage the parking brake.
R shift the automatic transmission to park
position P.
R slowly release the brake pedal.
R when parked on an incline, always turn the
front wheels towards the road curb.
R turn the SmartKey in the ignition lock to
position 0 and remove the SmartKey from
the ignition lock, or press the KEYLESS-GO
Start/Stop button.
R take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety notes
GWARNING
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
GWARNING
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
i If you cannot turn off the engine as
described here, see "Engine emergency
stop" ( Y page 319).
Vehicles with automatic transmission
XApply the parking brake firmly.XShift the transmission to position P.
Using the SmartKey
XTurn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.
i If you turn off the engine with the
SmartKey and then remove it from the
ignition lock or open a front door, the
Parking163Driving and parkingZ

If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the
information under "Wheel and tire
combinations" in the "Wheels and tires"
section.
R mount snow chains only in pairs and only
to the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels: if you wish
to install snow chains to steel wheels, make
sure that you remove the respective
wheels' hubcaps first. The hubcaps may
otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 66) when pulling away with
snow chains mounted. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Slippery road surfacesGWARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
GWARNING
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use cruise
control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:XShift the transmission to position N.
i
For more information on driving with
snow chains, see ( Y page 169).
GWARNING
Make sure that you do not endanger other
road users when you apply the brakes.
Driving systems
Cruise control
Important safety notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer, you must
select shift range 1, 2 or 3 in good time. By
doing so, you will make use of the braking
effect of the engine, which relieves the load
on the brake system and prevents the brakes
from overheating and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
set any road speed above 20 mph
(30 km/h).
GWARNING
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must always
remain responsible for the vehicle's speed
and for safe brake operation.
Only use the cruise control if the road, traffic,
and weather conditions make it advisable to
travel at a constant speed.
170Driving systemsDriving and parking

Storing the current speed or calling up
the last stored speedGWARNING
The set speed stored in memory should only
be set again if prevailing road conditions and
legal speed limits permit. Possible
acceleration or deceleration differences
arising from returning to the preset speed
could cause an accident and/or serious injury
to you and others.
XBriefly pull the cruise control lever towards
you ?.XRemove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously
stored speed.
Setting a speed
GWARNING
Keep in mind that it may take a brief moment
until the vehicle has made the necessary
adjustments.
Increase or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
of the vehicle could cause an accident and/
or serious injury to you and others.
XPress the cruise control lever to the
pressure point, up : for a higher speed or
down ; for a lower speed.XKeep the cruise control lever pressed until
the desired speed is reached.XRelease the cruise control lever.
The new speed is stored.
i Cruise control is not deactivated if you
depress the accelerator pedal. For
example, if you accelerate briefly to
overtake, cruise control adjusts the
vehicle's speed to the last speed stored
after you have finished overtaking.
Making adjustments in 1 mph (Canada:
1 km/h) incrementsXBriefly press the cruise control lever to the
pressure point, up : for a higher speed or
down ; for a lower speed.
The last speed stored is increased or
reduced.
Making adjustments in 5 mph (Canada:
10 km/h) increments
XBriefly press the cruise control lever
beyond the pressure point, up : for a
higher speed or down ; for a lower speed.
The last speed stored is increased or
reduced.
Deactivating cruise control
There are several ways to deactivate cruise
control:
XBriefly press the cruise control lever
forwards =.
or
XBrake.
Cruise control is automatically deactivated if:
R you depress the parking brake.
R you are driving below 20 mph (30 km/h).
R ESP ®
intervenes or you deactivate ESP ®
.
R you shift the transmission to position N
while driving.
If cruise control is deactivated, you will hear
a warning tone. You will see the Cruise
Control Off message in the multifunction
display for approximately five seconds.
i The last speed stored is cleared when you
switch off the engine.
172Driving systemsDriving and parking

DISTRONIC
Important safety notes
DISTRONIC regulates the speed and
automatically helps you maintain the
distance to the vehicle detected in front. It
brakes automatically in order to avoid
exceeding the set speed.
On long and steep downhill gradients,
especially if the vehicle is laden or towing a
trailer, you must select shift range 1, 2 or 3
in good time. By doing so, you will make use
of the braking effect of the engine, which
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
If a slower-moving vehicle is detected in front,
DISTRONIC causes your vehicle to brake and
maintain the preset distance to the vehicle in
front.
GWARNING
The Distronic requires familiarity with its
operational characteristics. We strongly
recommend that you review the following
information carefully before operating the
system.
GWARNING
When DISTRONIC brakes, the brake pedal is
pulled back (i.e. operated automatically). The
area around the pedal must not be blocked by
obstacles:
R do not place any objects in the footwell.
R ensure that floormats and carpets are fixed
securely. In particular, do not place several
floormats on top of one another.
R do not place your foot under the brake
pedal, as it could become trapped.
Non-compliance could lead you to cause an
accident in which you and/or others could be
seriously injured.
GWARNING
The Distronic is a convenience system. Its
speed adjustment reduction capability is
intended to make cruise control more
effective and usable when traffic speeds vary.
It is not however, intended to, nor does it,
replace the need for extreme care.
The responsibility for the vehicle's speed,
distance to the preceding vehicle and, most
importantly, brake operation to ensure a safe
stopping distance, always remains with the
driver.
The Distronic cannot take street and traffic
conditions into account. Complex driving
situations are not always fully recognized by
the Distronic. This could result in wrong or
missing distance warnings.
If there is no vehicle driving in front of you,
DISTRONIC functions like cruise control at a
speed range between 20 mph (30 km/h) and
120 mph (200 km/h). If a vehicle is driving in
front of you, it functions at a speed range
between 0 mph (0 km/h) and 120 mph
(200 km/h).
Do not use DISTRONIC while driving on roads
with steep gradients.GWARNING
DISTRONIC distance control is not a
substitute for the driver's active involvement.
It does not react to pedestrians or stationary
objects and cannot detect or predict the
road's course and the movements of the
vehicles in front.
DISTRONIC can only brake using 40% of the
vehicle's maximum possible braking force.
The driver must always pay attention to road,
weather and traffic conditions. He must steer,
brake and drive the vehicle so that he
maintains control over it.
High-frequency sources such as toll stations,
velocity measurement systems, etc. may
cause DISTRONIC to malfunction.
GWARNING
The Distronic cannot take road and traffic
conditions into account. Only use the
Distronic if the road, weather and traffic
Driving systems173Driving and parkingZ

Cruise control lever:To store the current speed or a higher
speed;To store the current speed or a lower
speed=To deactivate DISTRONIC?To store the current speed or to call up
the last stored speed
Switching on DISTRONIC, storing and
maintaining the current speed
GWARNING
The vehicle can be braked when DISTRONIC
is activated. For this reason, deactivate
DISTRONIC if the vehicle is to be set in motion
by other means (e.g. in a car wash or by
towing).
You can activate DISTRONIC in the following
circumstances:
R if the engine has been started and you have
been driving for up to two minutes
R while driving, except if you brake
R if the parking brake is not applied
R if ESP ®
is activated
R if the transmission is in position D
Activating while driving
When driving at speeds below 20 mph
(30 km/h) , you can only activate DISTRONIC
PLUS if the vehicle in front has been detected
and is shown in the multifunction display. If
the vehicle in front is not shown in the
multifunction display and is no longer being
detected, because it has changed lanes, for
example, DISTRONIC is deactivated and you
hear a warning tone.XBriefly pull the cruise control lever towards
you ? or press it up : or down ; to the
pressure point.
DISTRONIC is activated.XKeep the cruise control lever pressed
up : or down ; until the desired speed
is set.XRemove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
i You can use the cruise control lever to set
the stored speed and the thumbwheel on
the cruise control lever to set the specified
minimum distance ( Y page 177).
i If you do not fully release the accelerator
pedal, the DISTRONIC Override message
appears in the multifunction display. The
set distance to a slower-moving vehicle in
front will then not be maintained. You will
be driving at the speed you determine by
the position of the accelerator pedal.
Driving
If there is no vehicle in front, DISTRONIC
operates in the same way as cruise control.
If a slower-moving vehicle is detected in front,
DISTRONIC causes your vehicle to brake and
maintain the preset distance to the vehicle in
front.
If DISTRONIC detects a faster-moving vehicle
in front, it increases the driving speed, but
only up to the desired speed you have stored.
GWARNING
If you depress the brake pedal, DISTRONIC is
deactivated. DISTRONIC will then no longer
brake your vehicle. In such cases, control the
distance from vehicles traveling in front with
the brake alone. You could otherwise cause
an accident and thereby injure yourself and
others. The driver remains fully responsible
Driving systems175Driving and parkingZ

for the vehicle's distance from other vehicles,
the speed being driven and for braking in good
time.
StoppingGWARNING
DISTRONIC must never be operated,
activated or deactivated by a passenger or
from outside the vehicle.
If DISTRONIC detects that the vehicle in front
is stopping, it brakes your vehicle until it is
stationary.
i Depending on the specified minimum
distance, your vehicle will come to a
standstill at a sufficient distance behind the
vehicle in front. The specified minimum
distance is set using the thumbwheel on
the cruise-control lever.
DISTRONIC is deactivated automatically
when stopping:
R on flat stretches of road or on downhill
gradients when the vehicle is stationary
R while the vehicle is still moving on uphill
gradients, to prevent the vehicle from
unexpectedly rolling back when
DISTRONIC is deactivated
If DISTRONIC is deactivated, you will hear a
warning tone.
XTo prevent the vehicle from rolling away,
apply the foot brake or parking brake.
Setting a speed
GWARNING
Keep in mind that it may take a brief moment
until the vehicle has made the necessary
adjustments.
Increase or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
of the vehicle could cause an accident and/
or serious injury to you and others.
XPress the cruise control lever to the
pressure point, up : for a higher speed or
down ; for a lower speed.XKeep the cruise control lever pressed until
the desired speed is reached.XRelease the cruise control lever.
The new speed is stored. DISTRONIC is
activated and adjusts the vehicle's speed
to the new speed stored.
Making adjustments in 1 mph (Canada:
1 km/h) increments
XBriefly press the cruise control lever to the
pressure point, up : for a higher speed or
down ; for a lower speed.
The last speed stored is increased or
reduced.
Making adjustments in 5 mph (Canada:
10 km/h) increments
XBriefly press the cruise control lever
beyond the pressure point, up : for a
higher speed or down ; for a lower speed.
The last speed stored is increased or
reduced.
Storing the current speed or calling up
the last stored speed
GWARNING
The set speed stored in memory should only
be set again if prevailing road conditions and
legal speed limits permit. Possible
acceleration or deceleration differences
arising from returning to the preset speed
could cause an accident and/or serious injury
to you and others.
XBriefly pull the cruise control lever towards
you ?.XRemove your foot from the accelerator
pedal.
DISTRONIC is activated and accepts the
current speed if it is activated for the first176Driving systemsDriving and parking

time, or adjusts the vehicle's speed to the
last speed stored.
Setting the specified minimum distance
You can set the specified minimum distance
for DISTRONIC by varying the time span
between one and two seconds. This time span
determines the distance that DISTRONIC
should maintain from the vehicle in front,
depending on the road speed. You can see
this distance in the multifunction display
( Y page 178).
GWARNING
It is up to the driver to exercise discretion to
select the appropriate setting given road
conditions, traffic, driver's preferred driving
style and applicable laws and driving
recommendations for safe following distance.
XTo increase: turn thumbwheel ; towards
= .
DISTRONIC then maintains a greater
distance between your vehicle and the
vehicle in front.XTo decrease: turn thumbwheel ;
towards :.
DISTRONIC then maintains a shorter
distance between your vehicle and the
vehicle in front.
i Make sure that you maintain the
minimum distance to the vehicle in front as
required by law. Adjust the distance to the
vehicle in front if necessary.
DISTRONIC displays in the
speedometer
When DISTRONIC is activated, one or
two segments in the set speed range light up.
i For design reasons, the speed displayed
in the speedometer may differ slightly from
the speed set for DISTRONIC.
If DISTRONIC detects a vehicle in front,
segments ; between the speed of the
vehicle in front : and stored speed = light
up.
GWARNING
An intermittent warning sounds and the
distance warning lamp · in the instrument
cluster is illuminated if the Distronic system
calculates that the distance to the vehicle
ahead and your vehicle's current speed
indicate that the Distronic will not be capable
of slowing the vehicle sufficiently to maintain
the preset following distance, which creates
a danger of a collision.
Immediately brake the vehicle to increase
your distance to the preceding vehicle. The
warning sound is intended as a final caution
in which you should intercede with your own
braking inputs to avoid a potentially
dangerous situation. Do not wait for the
operation of the warning signal to intercede
with your own braking. This will result in
potentially dangerous emergency braking
which will not always result in an impact being
avoided.
Tailgating increases the risk of an accident.
Driving systems177Driving and parkingZ

If indicator lamp ; is lit:XPress button :.
Indicator lamp ; flashes. The vehicle is
lowered to highway level.
While the adjustment is taking place, a
message appears in the multifunction
display, e.g.:
If you press the V, U , * or &
button on the multifunction steering wheel,
the message will disappear.
Once highway level has been reached,
indicator lamp ; goes out. A message
appears in the multifunction display for
approximately five seconds, e.g.:
The level is automatically raised from high-
speed level to highway level if the speed falls
below 40 mph (64 km/h). The level is
automatically taken up to highway level if you
drive faster than 25 mph (40 km/h).
4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are
permanently driven. Together with ESP ®
and
4ETS , it improves the traction of your vehicle
whenever a drive wheel spins due to
insufficient grip.
GWARNING
If a drive wheel is spinning due to insufficient
traction:
R While driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires ( M+S tires), with snow
chains if necessary.
! When testing the parking brake, operate
the vehicle only briefly (for a maximum of
ten seconds) on a brake test dynamometer.
When doing this, turn the key to position
0 or 1 in the ignition. Failure to do this can
cause damage to the drive train or the
brake system.
! Function or performance tests may only
be performed on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult an
authorized Mercedes-Benz Center
beforehand. You could otherwise damage
the drive train or the brake system.
Driving systems183Driving and parkingZ

Deactivating/activating PARKTRONIC:To deactivate/activate PARKTRONIC;Indicator lamp
If indicator lamp ; lights up, PARKTRONIC is
deactivated.
i PARKTRONIC is automatically activated
when you turn the SmartKey to position 2
in the ignition lock.
Trailer towing
PARKTRONIC is deactivated for the rear area
when you establish an electrical connection
between your vehicle and a trailer.
! Remove the detachable ball coupling if
the trailer tow hitch is not required.
PARKTRONIC measures the minimum
detection range to an obstacle from the
bumper, not the ball coupling.
186Driving systemsDriving and parking

GWARNING
The rear view camera is only an aid and may
display obstacles
R from a distorted perspective
R inaccurately
R may not display obstacles at all
The rear view camera does not relieve you of
the responsibility to be cautious. Take care
and pay careful attention. The rear view
camera may not show objects which are
R very close to the rear bumper
R under the rear bumper
R above the tailgate handle
You are responsible for safety at all times and
must continue to pay attention to the
immediate surroundings when parking and
maneuvering. This includes the area behind,
in front of, and beside the vehicle. Otherwise
you could endanger yourself and/or others.
GWARNING
The rear view camera will not function or will
not fully function if:
R the tailgate is open
R it is raining or snowing strongly or if it is
foggy
R it is night or if you are parking/
maneuvering your vehicle in a very dark
area
R a very bright white light is affecting the
camera
R the immediate vicinity is illuminated with
fluorescent light (the display can flicker)
R temperature changes abruptly, for example
if you drive out of the cold into a heated
garage (condensation on the lens)
R the camera lens is dirty or covered
R the rear of your vehicle is damaged
In this case, have the position and the
setting of the camera checked at a
specialist workshop. Mercedes-Benz
recommends that you consult a Mercedes-
Benz Center for this purpose.
Do not use the rear view camera in these
situations. You could otherwise injure
yourself and other people and/or cause
damage - including damage to your vehicle -
while parking/maneuvering.
Activating the rear view cameraXMake sure that the SmartKey is in position
2 in the ignition lock.XMake sure that the "rear view camera"
function is selected in COMAND (see the
separate operating instructions for
COMAND).XEngage reverse gear.
The area behind the vehicle is shown in the
COMAND display with guide lines.
Guide lines in the COMAND display
GWARNING
Use of rear view camera can be dangerous if
you are color-blind or have impaired color
vision.
Only use rear view camera if you can see and
distinguish all colored guidelines shown by
rear view camera on the COMAND system
display.
GWARNING
Please note that objects that do not touch the
ground may appear to be further away than
they actually are, for example:
R the bumper of a vehicle parked behind you
R the trailer drawbar
R the ball coupling of a trailer tow hitch
R the rear end of a truck
R a slanted post
In such cases, you should not use the guide
lines to judge the distance. You may misjudge
the distance, which increases the risk of
impacting the objects.
Even if the object you approach is directly on
the ground, do not approach the object any
closer than the red guide line.
188Driving systemsDriving and parking