towing MERCEDES-BENZ S-Class 2012 W221 Owner's Manual

Index ....................................................... 4Introduction ......................................... 28At a glance ........................................... 33Safety ................................................... 43Opening/closing ................................. 77Seats, steering wheel and mirrors ..101COMAND ............................................ 115Lights and windshield wipers ..........275Climate control ................................. 289Driving and parking ..........................301On-board computer and displays ....371Stowing and features .......................431Maintenance and care ......................455Breakdown assistance .....................471Wheels and tires ............................... 489Technical data ................................... 519
Contents3

BAS (Brake Assist System) ................. 70
Basic settings see Settings
BAS PLUS (Brake Assist System
PLUS) .................................................... 70
Bass, setting ...................................... 135
Battery (SmartKey) Checking .......................................... 82
Important safety notes ....................82
Replacing ......................................... 82
Battery (vehicle)
Charging ........................................ 480
Display message ............................ 406
Important safety notes ..................478
Jump starting ................................. 481
Belt
see Seat belts
Bird's-eye view (navigation) ............. 184
Blind see Roller sunblind
Blind Spot Assist
Activating/deactivating .................385
Notes/function .............................. 360
see Active Blind Spot Assist
BlueTEC (DEF) .................................... 527
Bluetooth ®
Activating/deactivating .................147
Authorizing a device (registering) ..148
Conditions (general) ......................147
Conditions (telephone) ..................195
Connecting another mobile phone . 197
Connecting devices .......................147
De-authorizing (de-registering) a
device ............................................ 149
External authorization (general) .....149
External authorization (telephone) . 197
General information .......................147
Introduction ................................... 193
Receiving vCards ........................... 204
Searching for devices ....................148
Settings ......................................... 147
Telephone basic menu ...................198
Telephony ...................................... 195
Telephony notes ............................ 193
Bluetooth ®
interface
Telephony ...................................... 193Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 396
Notes ............................................. 528
Brake fluid level ................................ 461
Brake lamps Display message ............................ 402
Brakes
ABS .................................................. 69
BAS .................................................. 70
BAS PLUS ........................................ 70
Brake fluid (notes) .........................528
Display message ............................ 389
Driving tips .................................... 327
High-performance brake system ....329
Important safety notes ..................327
Maintenance .................................. 328
Warning lamp ................................. 422
Breakdown
see Flat tire
see Towing away
Breakdown assistance
see Mercedes-Benz Contact
Brightness, setting (TV, video) ......... 240
Bulbs see Changing bulbs
C
California Important notice for retail
customers and lessees ....................29
Call
Accepting/ending/rejecting .......... 199
see Telephone
Calling up a malfunction
see Display messages
Calling voicemail ............................... 201
Call lists Displaying details ........................... 205
Introduction ................................... 209
Opening and selecting an entry .....209
Saving an entry in the address
book .............................................. 210
Capacities
see Technical data
6Index

Tiredness assistantsee ATTENTION ASSIST
Tire pressure
Calling up (on-board computer) .....497
Checking manually ........................497
Display message ............................ 415
Maximum ....................................... 496
Notes ............................................. 495
Recommended ............................... 493
Tire pressure monitoring system
Function/notes ............................. 497
Restarting ...................................... 499
Warning lamp ................................. 429
Tires
Aspect ratio (definition) .................512
Average weight of the vehicle
occupants (definition) ....................511
Bar (definition) ............................... 510
Characteristics .............................. 510
Checking ........................................ 491
Definition of terms .........................510
Direction of rotation ......................514
Display message ............................ 415
Distribution of the vehicle
occupants (definition) ....................513
DOT, Tire Identification Number
(TIN) ............................................... 509
DOT (Department of
Transportation) (definition) ............510
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 511
GVW (Gross Vehicle Weight)
(definition) ..................................... 511
GVWR (Gross Vehicle Weight
Rating) (definition) .........................511
Important safety notes ..................490
Increased vehicle weight due to
optional equipment (definition) ......511
Kilopascal (kPa) (definition) ...........512
Labeling (overview) ........................506
Load bearing index (definition) ......513
Load index ..................................... 509
Load index (definition) ...................512
Maximum loaded vehicle weight
(definition) ..................................... 511
Maximum load on a tire
(definition) ..................................... 512Maximum permissible tire
pressure (definition) ....................... 512
Maximum tire load .........................504
Maximum tire load (definition) .......512
Optional equipment weight
(definition) ..................................... 512
PSI (pounds per square inch)
(definition) ..................................... 512
Replacing ....................................... 513
Service life ..................................... 491
Sidewall (definition) .......................512
Speed rating (definition) ................511
Storing ........................................... 514
Structure and characteristics
(definition) ..................................... 510
Temperature .................................. 506
TIN (Tire Identification Number)
(definition) ..................................... 513
Tire bead (definition) ......................512
Tire pressure (definition) ................512
Tire pressures (recommended) ......511
Tire size (data) ............................... 514
Tire size designation, load-bearing
capacity, speed rating .................... 507
Tire tread ....................................... 491
Tire tread (definition) .....................512
Total load limit (definition) .............513
Traction ......................................... 505
Traction (definition) .......................513
Tread wear ..................................... 505
Uniform Tire Quality Grading
Standards ...................................... 505
Uniform Tire Quality Grading
Standards (definition) ....................511
Unladen weight (definition) ............512
Wear indicator (definition) .............513
Wheel rim (definition) ....................511
see Flat tire
Tonal properties
see Sound settings
Top Tether ............................................ 65
Towing Important safety guidelines ...........483
Installing the towing eye ................483
Removing the towing eye ...............484
With the rear axle raised ................484
Towing away
With both axles on the ground .......48424Index

Tow-startingEmergency engine starting ............485
Important safety notes ..................483
Track
Selecting (CD, DVD, MP3) .............. 224
Traffic Announcements (TA)
Switching off .................................. 134
Traffic jam function ........................... 171
Traffic jam message see Dynamic route guidance/TMC
Traffic reports
Real-time traffic report ..................177
Switching on/off ........................... 174
Transmission
see Automatic transmission
Transporting the vehicle .................. 485
Treble, adjusting (sound) .................. 135
Trim pieces (cleaning instructions) . 468
Trip computer (on-board
computer) .......................................... 376
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 376
Resetting (on-board computer) ......377
Trunk
Emergency release ....................91, 92
Important safety guidelines .............88
Limiting the opening angle ............. 265
Locking separately ...........................91
Opening/closing (automatically
from inside) ...................................... 90
Opening/closing (automatically
from outside) ................................... 90
Trunk lid
Display message ............................ 418
Opening/closing .............................. 88
Power closing feature ......................87
Trunk lid opening height
restriction .......................................... 265
Turn signals Display message ............................ 401
Switching on/off ........................... 279
TV
Automatic picture shutoff ..............240
Picture settings .............................. 240Type identification plate
see Vehicle identification plate
U
Unlocking Emergency unlocking .......................87
From inside the vehicle (central
unlocking button) ............................. 86
USB
see Media Interface
V
Vanity mirror (in sun visor) .............. 438
Vehicle Correct use ...................................... 31
Data acquisition ............................... 32
Display message ............................ 417
Equipment ....................................... 28
Individual settings ..........................385
Limited Warranty ............................. 32
Loading .......................................... 500
Locking (in an emergency) ...............88
Locking (SmartKey) .......................... 79
Lowering ........................................ 477
Maintenance .................................... 29
Parking for a long period ................ 325
Pulling away ................................... 305
Raising ........................................... 474
Reporting problems .........................31
Towing away .................................. 483
Transporting .................................. 485
Unlocking (in an emergency) ...........87
Unlocking (SmartKey) ......................79
Vehicle data ................................... 530
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 530
see Technical data
Vehicle dimensions ........................... 530
Vehicle emergency locking ................ 88
Vehicle identification number see VIN
Vehicle identification plate .............. 521
Index25

Problems with the navigation systemProblemPossible causes/consequences and M SolutionsCOMAND is unable to
continue route
guidance after the
journey has been
interrupted.Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle and
switching off COMAND. "Continuing route guidance" refers to
switching COMAND back on and driving on.XContinue route guidance ( Y page 169).
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.COMAND is unable to
determine the vehicle's
position.COMAND has to redetermine the position of the vehicle if the
vehicle has been transported (e.g. by ferry, by motorail or after
towing).XStart the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.The Navigation
function
unavailable message
appears.COMAND has an integrated hard drive on which the digital map is
stored.
To protect the hard drive from damage, COMAND switches it off
at very high temperatures. The navigation system will then be
temporarily unavailable.XLet the vehicle and COMAND cool down.XTo hide the message: switch COMAND off and then on again.If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area, for example when
calculating a route.XTo hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.XConsult an authorized Mercedes-Benz Center.192NavigationCOMAND

NNeutralDDrive
iThe DIRECT SELECT lever always returns
to its original position. The current
transmission position P, R , N or D appears
in the transmission position display
( Y page 312) in the multifunction display.
Engaging park position P
XPush the DIRECT SELECT lever in the
direction of arrow P.
i
The automatic transmission shifts
automatically into park position P if you
open the driver's door when the vehicle is
stationary or driving at very low speed, and
the transmission is in position D or R.
! If the engine speed is too high or the
vehicle is moving, do not shift the
automatic transmission directly from D to
R , from R to D or directly to P. The
automatic transmission could otherwise be
damaged.
Engaging reverse gear R
! Only shift the automatic transmission to
R when the vehicle is stationary.
i The ECO start/stop function is not
available when reverse gear is engaged.
For further information on the ECO start/
stop function, see ( Y page 306).
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up past the
first point of resistance.
Neutral N with ECO start/stop function
activated
The ECO start/stop function switches the
engine off automatically if the vehicle is
braked to a standstill when in neutral N and
the brake is still depressed.
For further information on the ECO start/stop
function ( Y page 306).
Shifting to neutral NXWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up or down
to the first point of resistance.
If the engine has been switched off, the
automatic transmission automatically
switches to N.
Remaining in neutral N
If the automatic transmission is to remain in
neutral N, e.g. for washing the vehicle in car
washes with a towing device, please observe
the following instructions:
GWARNING
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
Using the SmartKey:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the electric parking
brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R engage park position P.
R release the brake pedal.
Automatic transmission311Driving and parkingZ

Immediately brake the vehicle to increase
your distance to the preceding vehicle. The
warning sound is intended as a final caution
in which you should intercede with your own
braking inputs to avoid a potentially
dangerous situation. Do not wait for the
operation of the warning signal to intercede
with your own braking. This will result in
potentially dangerous emergency braking
which will not always result in an impact being
avoided.
Tailgating increases the risk of an accident.GWARNING
DISTRONIC PLUS brakes your vehicle with a
maximum deceleration of 13 ft/s 2
(4 m/s 2
).
This is equivalent to approximately 40 % of
your vehicle's maximum possible
deceleration.
You need to brake yourself to prevent a
collision. DISTRONIC PLUS brakes the vehicle
to restore the set distance from the vehicle
ahead or the set speed.
GWARNING
If you do not receive visual or acoustic
warning signals during a critical traffic
situation, DISTRONIC PLUS has either not
recognized the collision risk, has been
deactivated or is malfunctioning.
Remember, whether or not DISTRONIC PLUS
is operating, it is ultimately always the drivers
responsibility to apply the brakes in order to
control the vehicle and avoid a collision.
Cruise control lever:To store the current speed or a higher
speed;To store the current speed or a lower
speed=To deactivate DISTRONIC PLUS?To store the current speed or to call up
the last stored speedATo set the specified minimum distance
Switching on DISTRONIC PLUS, storing
the current speed and maintaining it
Important safety notes
GWARNING
The vehicle can be braked when DISTRONIC
PLUS is activated. For this reason, deactivate
DISTRONIC PLUS if the vehicle is to be set in
motion by other means (e.g. in a car wash or
by towing).
In order to activate DISTRONIC PLUS, the
following conditions must be fulfilled:
R the engine must be started. It may take up
to two minutes after pulling away before
DISTRONIC PLUS is operational.
R the electric parking brake must be
released.
R ESP ®
must be activated but not
intervening.
R the transmission must be in position D.
R the hood must be closed.
Driving systems335Driving and parkingZ

iIf depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.GWARNING
The vehicle's brakes are applied when the
HOLD function is activated. For this reason,
deactivate the HOLD function if the vehicle is
to be set in motion by other means (e.g. in a
car wash or by towing).
Deactivating the HOLD function
The HOLD function is deactivated
automatically if:
R you accelerate and the transmission is in
position D or R.
R you shift the transmission to position P.
R you apply the brakes again with a certain
amount of pressure until HOLD disappears
from the instrument cluster.
R you secure the vehicle using the electric
parking brake.
R you activate DISTRONIC PLUS.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
GWARNING
Never get out of the vehicle when the HOLD
function is activated.
The HOLD function must never be operated
or deactivated by a passenger or from outside
the vehicle.
The HOLD function does not replace the
electric parking brake and must not be used
for parking.
The braking effect of the HOLD function is
canceled and the vehicle could roll away if:
R the HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.
AIRMATIC
Vehicle level
Important safety notes
Your vehicle regulates its height
automatically. All-round self-leveling ensures
the best possible suspension and constant
ground clearance, even with a laden vehicle.
When you drive fast, the vehicle is lowered
automatically to improve driving safety and to
reduce fuel consumption.
The following vehicle levels are possible on
vehicles without 4MATIC:
R normal
R raised: the vehicle is raised by about 1.00
in (25 mm) when compared with the normal
level
R lowered: the vehicle is lowered by about
0.60 in (15 mm) when compared with the
normal level
The following vehicle levels are possible on
vehicles with 4MATIC:
R normal: in Comfort mode, the vehicle is
raised by about 0.40 in (10 mm) when
compared with Sport mode
R raised: in Comfort mode, the vehicle is
raised by about 0.60 in (15 mm) and in
Sport mode by about 1.00 in (25 mm) when
compared with normal level
R lowered: the vehicle is lowered by about
0.40 in (10 mm) when compared with the
normal level
The "Normal" and "Raised" vehicle levels can
be set manually.
Driving systems343Driving and parkingZ

Suspension tuning
The electronically controlled ABC suspension
system works continuously. This improves
driving safety and comfort.
The ABC suspension system is tuned
individually to each wheel and depends on:
R your driving style, e.g. sporty
R the road surface condition, e.g. bumps
R your individual selection, i.e. sports or
comfort
R the vehicle load
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
Sports tuning
The firmer suspension tuning in Sport mode
ensures even better contact with the road.
Select this mode if you prefer a firmer
suspension tuning.
XIf indicator lamp ; is not lit: press
button :.
Indicator lamp ; lights up. You have
selected the suspension for a sporty driving
style.
The ABC Active Body Control SPORT
message appears in the multifunction
display.
Comfort tuning
In Comfort mode, the driving characteristics
of your vehicle are more comfortable. Select
this mode if you prefer a more comfortable
driving style.
XIf indicator lamp ; is lit: press
button :.
Indicator lamp ; goes out. You have
selected the suspension for a comfortable
driving style.
The ABC Active Body Control
COMFORT message appears in the
multifunction display.
4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are
permanently driven. Together with ESP ®
, it
improves the traction of your vehicle
whenever a drive wheel spins due to
insufficient grip.
GWARNING
If a drive wheel is spinning due to insufficient
traction:
R While driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires ( M+S tires), with snow
chains if necessary.
346Driving systemsDriving and parking

Useful information ............................432
Loading guidelines ............................432
Stowage areas .................................. 432
Features ............................................. 437431Stowing and features