engine MERCEDES-BENZ S-Class 2013 W221 Owner's Manual

Display messages Possible causes/consequences and
0004 Solutions
DISTRONIC PLUS
Currently
Unavailable See
Operator's Manual DISTRONIC is deactivated and temporarily inoperative. Possible
causes are:
R
the DISTRONIC PLUS cover in the radiator trim is dirty
R function is impaired due to heavy rain or snow.
R the sensors in the bumpers are dirty.
R the rada rsensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R The on-board voltage is too low.
Aw arning tone also sounds.
If the display message does no tdisappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 327).
X Clean the DISTRONIC PLUS cover in the radiator trim
(Y page 474).
X Clean the bumpers (Y page 474).
X Restar tthe engine.
If the system detects that the sensors are fully operational, the
display message disappears.
DISTRONIC is operational again. DISTRONIC PLUS
Inoperative DISTRONIC PLUS is defective. BAS PLUS (Brake Assist PLUS) and
PRE-SAFE
®
Brake may be inoperative as well.
Aw arning tone also sounds.
X Visi taqualified specialist workshop. DISTRONIC PLUS
Override You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X
Remove your foot from the accelerator pedal. DISTRONIC PLUS
--- mph An activation condition for DISTRONIC PLUS is not fulfilled.
X
Check the activation conditions for DISTRONIC PLUS
(Y page 336). 418
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0004 Solutions
0019
tire pressure
Check tire(s) The tire pressure in one or more tires has dropped significantly.
G WARNING
With tire pressures which are too low, there is a ris kofthe
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 327).
X If there is a flat tire, inspect the tires (Y page 479).
X Check the tire pressure (Y page 505).
X If necessary, correct the tire pressure. 0019
Please correct
tire pressure(s) The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X
Check the tire pressures at the next opportunity. If necessary,
correct the tire pressure (Y page 505).Vehicle
Display messages Possible causes/consequences and
0004 Solutions
Shift to P or N
to Start Engine You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Auxiliary Battery
Malfunction
(White display
message) The auxiliary battery for the automatic transmission is no longer
being charged.
X
Visit a qualified specialist workshop. 422
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0004 Solutions
0002
Don't Forget Your
Key This display message is displayed fo
ramaximum of 60 seconds
and is simply a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.
X Remember to take the KEYLESS-GO key with you when you
leave the vehicle. 0002
Key Not Detected
(red display message) The KEYLESS-GO key is not in the vehicle.
Aw
arning tone also sounds.
If the engine is switched off, you can no longer loc kthe vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 327).
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
Aw
arning tone also sounds.
X Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 327).
X Operate the vehicle with the SmartKey in the ignition lock. 0002
Key Not Detected
(white display
message) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.
If the KEYLESS-GO key is still not detected:
X Operate the vehicle with the SmartKey in the ignition lock. 0002
Key Detected In
Vehicle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. 0002
Remove 'Start'
Button and Insert
Key KEYLESS-GO is temporarily malfunctioning or is defective.
X
Insert the SmartKey into the ignition lock and turn it to the
desired position.
X Visit a qualified specialist workshop. 0002
Close Doors to
Lock Vehicle At least one door is open.
Awarning tone also sounds.
X Close all doors and loc kthe vehicle again. Display messages
425On-board computer and displays Z

Warning and indicator lamps in the instrument cluster
Seat belts
Problem Possible causes/consequences and
0004 Solutions
001B
After starting the
engine, the red seat
bel twarning lamp lights
up for six seconds. The seat belt warning lamp reminds the driver and fron
tpassenger
to fasten their seat belts.
X Faste nyour seat belt (Y page 61). 001B
After starting the
engine, the red seat
belt warning lamp lights
up. In addition, a
warning tone sounds
for up to six seconds.
The driver's seat belt is not fastened.
X
Fasten your seat belt (Y page 61).
The warning tone ceases. 001B
The red seat belt
warning lamp lights up
after the engine starts,
as soon as the driver's
or the front-passenger
door is closed. The driver or front passenger has not fastened their seat belt.
X
Fasten your seat belt (Y page 61).
The warning lamp goes out. There are objects on the front-passenger seat.
X
Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out. 001B
The red seat belt
warning lamp flashes
and an intermittent
audible warning
sounds. The driver or front passenger has not fastened their seat belt. In
addition, you are driving faster than 15 mph (25 km/h)
or you have
briefly driven faster than 15 mph (25 km/h).
X Fasten your seat belt (Y page 61).
The warning lamp goes out and the intermittent warning tone
ceases. There are objects on the front-passenger seat. In addition, you are
driving faster than 15 mph (25 km/h) or you have briefly driven
faster than 15 mph (25 km/h).
X
Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out and the intermittent warning tone
ceases. 426
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Safety systems
Problem Possible causes/consequences and
0004 Solutions
000F
(USA only)
0006 (Canada only)
The red brake system
warning lamp comes on
while the engine is
running. A warning tone
also sounds. There is not enough brake fluid in the brake fluid reservoir.
G WARNING
The braking effect may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Apply the electric parking brake.
X Consult a qualified specialist workshop immediately.
X Observe the additional display messages in the multifunction
display.
Do not add brake fluid. This does not correct the malfunction. Warning and indicator lamps in the instrument cluster
427On-board computer and displays Z

Problem Possible causes/consequences and
0004 Solutions
0015
The yellow ABS warning
lamp is lit while the
engine is running. ABS (Anti-lock Brake System) is deactivated due to a malfunction.
BAS (Brake Assist), BAS PLUS, ESP
®
(Electronic Stability
Program), PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function and
hill start assist are therefore also deactivated, for example.
ATTENTION ASSIST 21
is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 0015
The yellow ABS warning
lamp is lit while the
engine is running. ABS is temporarily unavailable. BAS, BAS PLUS, ESP
®
, EBD
(electronic brake force distribution), PRE-SAFE ®
,
PRE-SAFE ®
Brake, the HOLD function, hill start assist are therefore
also deactivated, for example.
Self-diagnosis is not yet complete or the on-board voltage may be
insufficient, for example.
ATTENTION ASSIST 21
is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident. 21
Not available on hybrid vehicles. 428
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
X
Carefully drive a short distance on a suitable stretch of road,
making slight steering movements at a speed above 12 mph
(20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 0015
The yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds. EBD is malfunctioning. Therefore, ABS, BAS, BAS PLUS, ESP
®
,
PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function and hill start
assist are also unavailable, for example.
ATTENTION ASSIST 21
is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 21
Not available on hybrid vehicles. Warning and indicator lamps in the instrument cluster
429On-board computer and displays Z

Problem Possible causes/consequences and
0004 Solutions
000F
(USA only)
0006 (Canada only)
000C00130015
The red brake warning
lamp, the yellow ESP ®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. ABS and ESP
®
are malfunctioning. Therefore, BAS, BAS PLUS,
EBD, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function and hill
start assist, for example, are not available either.
ATTENTION ASSIST 21
is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 000C
The yellow ESP
®
warning lamp flashes
while the vehicle is in
motion. ESP
®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X When pulling away, only depress the accelerator pedal as far as
necessary.
X Ease off the accelerator pedal while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
For exceptions, see: (Y page 75).21
Not available on hybrid vehicles. 430
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
0013
The yellow ESP
®
OFF
warning lamp is lit while
the engine is running. ESP
®
is deactivated.
G WARNING
If ESP ®
is switched off, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Reactivate ESP ®
.
For exceptions, see: (Y page 75).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Drive on carefully.
X Have ESP ®
checked at a qualified specialist workshop. 000C0013
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
, BAS, BAS PLUS, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function and hill start assist are not available due to a malfunction.
ATTENTION ASSIST 21
is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 21
Not available on hybrid vehicles. Warning and indicator lamps in the instrument cluster
431On-board computer and displays Z

Problem Possible causes/consequences and
0004 Solutions
000C0013
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
,B AS, PRE-SAFE ®
, the HOLD functio nand hill start assist are
temporarily unavailable.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
ATTENTION ASSIST 21
is deactivated.
Self-diagnosis is not ye tcomplete.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Carefully drive a short distance on a suitable stretch of road,
making slight steering movements at a speed above 12 mph
(20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 21
Not available on hybrid vehicles. 432
Warning and indicator lamps in the instrument clusterOn-board computer and displays