maintenance MERCEDES-BENZ S-CLASS SEDAN 2012 Owner's Manual

Useful information ............................458
Engine compartment ........................458
Maintenance ...................................... 465
Care .................................................... 466457Maintenance and care

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 31).
Engine compartment
Hood
Opening the hood
GWARNING
Do not pull the release lever while the vehicle
is in motion. Otherwise, the hood could be
forced open by passing air flow.
This could cause the hood to come loose and
injure you and/or others.
GWARNING
Hybrid vehicles: be sure to read the "HYBRID"
supplement. Otherwise, you could fail to
recognize dangers.
GWARNING
Do not open the hood when the engine is
overheated. You could be seriously injured.
Observe the coolant temperature gauge to
determine whether the engine may be
overheated. If you see flames or smoke
coming from the engine compartment, move
away from the vehicle. Wait until the engine
has cooled. If necessary, call the fire
department.
GWARNING
There is a risk of injury if the hood is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Operator's
Manual and observe the relevant safety notes.GWARNING
To avoid injury, stay clear of moving parts
when the hood is open and the engine is
running.
The radiator fan may continue to run for
approximately 30seconds or may even restart
after the engine has been switched off. For
this reason, you must not reach into the fan
rotation area.
GWARNING
Vehicles with gasoline engine:
The engine is equipped with a transistorized
ignition system. Because of the high voltage
it is dangerous to touch any components
(ignition coils, spark plug sockets, diagnostic
socket) of the ignition system
R with the engine running
R while starting the engine
R when the ignition is switched on and the
engine is turned manually
GWARNING
Vehicles with diesel engine:
The engine is equipped with a high-voltage
electronic control unit for the injection
system. Because of the high voltage it is
dangerous to touch any components of the
injection system (injectors, electrical wires)
R with the engine running
R while starting the engine
R when the ignition is switched on
XMake sure that the windshield wipers are
switched off.GWARNING
The windshield wipers and wiper linkage
could be set in motion.
458Engine compartmentMaintenance and care

When the hood is open, you or others could
be injured by the wiper linkage.
Make sure that the windshield wipers are
switched off. Remove the SmartKey or make
sure that no ignition position has been
selected with KEYLESS-GO. All indicator
lamps must be off in the instrument panel.XPull release lever : for the hood.
The hood is released.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood.
XPull hood catch handle ; outwards from
the radiator grill as far as it will go and lift
the hood from underneath by the radiator
grill.
Once you have lifted the hood about
15 inches (40cm), it is automatically
opened the rest of the way and held open
by the gas-filled struts.! Do not lift the hood by hood catch
handle ;. The handle may otherwise be
damaged.
Closing the hoodGWARNING
When closing the hood, use extreme caution
not to catch hands or fingers. Be careful that
you do not close the hood on anyone.
Make sure the hood is securely engaged
before driving off. Do not continue driving if
the hood can no longer engage after an
accident, for example. The hood could
otherwise come loose while the vehicle is in
motion and injure you and/or others.
XLower the hood and let it fall from a height
of approximately 8 inches (20cm).XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force.
Radiator
i Vehicles with a diesel engine: do not
cover the radiator, for example with a
winter front or bug cover. The readings of
the on-board-diagnostic system may
otherwise be inaccurate. Some of these
readings are required by law and must be
accurate at all times.
Engine oil
Notes on the oil level
GWARNING
Hybrid vehicles: be sure to read the "HYBRID"
supplement. Otherwise, you could fail to
recognize dangers.
Depending on the driving style, the vehicle
consumes up to 0.9 US qts (0.8 l) of oil over
a distance of 600 miles (1,000 km). The oil
Engine compartment459Maintenance and careZ

consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
On vehicles with a 12-cylinder engine, the oil
level can be checked using the on-board
computer. On all other models, the oil
dipstick must be used to check the engine oil
level.
Depending on the engine, the oil dipstick may
be in a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.Checking the oil level using the oil
dipstick
Example: vehicles with a gasoline engine
Example: vehicles with 4MATIC
XPull oil dipstick : out of the dipstick guide
tube.XWipe off oil dipstick :.XSlowly slide oil dipstick : into the guide
tube to the stop, and take it out again.
If the level is between MIN mark = and
MAX mark ;, the oil level is correct.XIf the oil level is at or below MIN mark =,
add 0.55 US qt to 1.1 US qt ( 0.5 to 1.0 l) of
engine oil.
Checking the oil level using the on-
board computer
Measurement
XMake sure that the SmartKey is in position
2 in the ignition lock.XPress the ; or = button to select the
Service menu.460Engine compartmentMaintenance and care

XPress the : or 9 button to select
Engine Oil Level .XPress the a button.
The multifunction display shows the
following message: Measuring Engine
Oil Level Accurate Only When
Vehicle Is Level
i If you wish to cancel the measurement,
press the % button on the multifunction
steering wheel.
Engine compartment461Maintenance and careZ

Display messages
The measurement takes a few seconds. You will see one of the following messages in the
multifunction display:ProblemPossible causes/consequences and M SolutionsEngine Oil Level OKThe oil level is correct.Add 1.0 l Engine
Oil At Next
Refueling .The oil level is too low.Xadd 1.0 l of engine oil.Add 1.5 l Engine
Oil At Next
Refueling .The oil level is too low.Xadd 1.5 l of engine oil.Add 2.0 l Engine
Oil At Next
Refueling .The oil level is too low.Xadd 2.0 l of engine oil.Engine Oil Level
Reduce Oil LevelThe engine oil level is too high.XHave excess engine oil siphoned off.For Engine Oil
Level Ignition
Must be OnThe ignition is switched off.XTurn the SmartKey to position 2 in the ignition lock.Need More Time to
Check Engine Oil
LevelThe required waiting period was not observed.XIf the engine is at normal operating temperature: repeat the
measurement after about five minutes.
If the engine is not at normal operating temperature (e.g. if the
engine was only started briefly): repeat the measurement after
about 30 minutes.Engine Oil Level
Not When Engine OnThe engine is running; oil level measurement is not possible.XSwitch off the engine.XIf the engine is at normal operating temperature: wait about five
minutes before carrying out the measurement.
If the engine is not at normal operating temperature, e.g. if the
engine was only started briefly: wait approximately
30 minutes before carrying out the measurement.Adding engine oilGWARNING
If engine oil comes into contact with hot
engine parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts.462Engine compartmentMaintenance and care

HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
Example: engine oil cap
XTurn cap : counterclockwise and remove
it.XAdd engine oil.
Vehicles with oil level measurement
function in the on-board computer: observe
the information in the on-board computer
when doing so. Vehicles with oil dipstick: if
the oil level is at or below the MIN mark onthe oil dipstick, add 0.55 to 1.1 US qt (0.5
to 1.0 l) engine oil.XReplace cap : on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.XCheck the oil level again with the oil
dipstick ( Y page 460) or the on-board
computer ( Y page 460).
Further information on engine oil
( Y page 528).
Checking and adding other service
products
Checking the coolant level
GWARNING
In order to avoid any potentially serious burns:
R use extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
R do not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
coolant reservoir contains hot fluid and is
under pressure.
R using a rag, slowly turn the cap
approximately 1
/ 2 turn to relieve excess
pressure. If opened immediately, scalding
hot fluid and steam will be blown out under
pressure.
R do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts.
Engine compartment463Maintenance and careZ

XPark the vehicle on a level surface.
Only check the coolant level when the
vehicle is on a level surface and the engine
has cooled down.XTurn the SmartKey to position 2 in the
ignition lock ( Y page 307).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice ( Y page 307).XCheck the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).XTurn the SmartKey to position
0 (Y page 307) in the ignition lock.XSlowly turn cap : half a turn
counterclockwise to allow excess pressure
to escape.XTurn cap : further counterclockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar = in the filler
neck when warm, there is enough coolant
in coolant expansion tank ;.XIf necessary, add coolant that has been
tested and approved by Mercedes-Benz.XReplace cap : and turn it clockwise as far
as it will go.
For further information on coolant, see
( Y page 530).
Adding washer fluid to the windshield
washer system/headlamp cleaning
systemGWARNING
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engine parts, because it may
ignite and burn. You could be seriously
burned.
Example: washer fluid reservoir
Depending on the engine, the washer fluid
reservoir may be installed in different
locations.
XTo open: pull cap : upwards by the tab.XAdd the premixed washer fluid.XTo close: press cap : onto the filler neck
until it engages.
The washer fluid reservoir is used for both the
windshield washer system and the headlamp
cleaning system.
Further information on windshield washer
fluid/antifreeze ( Y page 531).
Brake fluid level
! If the brake fluid level in the brake fluid
reservoir has fallen to the MIN mark or
below, check the brake system
immediately for leaks. Also check the
thickness of the brake linings. Visit a
qualified specialist workshop immediately.
Do not add brake fluid. This does not
correct the malfunction.
464Engine compartmentMaintenance and care

Only check the brake fluid level when the
vehicle is stationary and on a level surface.
If the brake fluid level is between MIN
marking ; and MAX marking : on the brake
fluid reservoir, it is correct.
Maintenance
Service interval display
Service messages
Information on the type of service and service
intervals (see separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
The service interval display informs you of the
next service due date.
If a service due date has been exceeded, you
also hear an acoustic signal.
The multifunction display shows a service
message for a few seconds, e.g.
Next service A due in .. days
Service A due
Service A overdue by .. days
The letter indicates how much time the
workshop will require to carry out the service
work. The letters displayed range from A for
a short service duration to H for a long service
duration.
The service interval display does not take into
account any periods of time during which the
battery is disconnected.
Maintaining the time-dependent service
schedule:XNote down the service due date displayed
in the multifunction display before
disconnecting the battery.
or
XSubtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
i The service interval display does not
provide any information regarding the
engine's oil level. Observe the notes on the
engine oil level ( Y page 459).
Hiding a service message
XPress the % or a button on the
steering wheel.
Displaying service messages
XSwitch on the ignition.XPress = or ; on the steering wheel
to select the Service menu.XPress 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The service due date appears in the
multifunction display.
Please bear the following in mind
Resetting service interval display
If the qualified specialist workshop, e.g. a
Mercedes-Benz Center, carried out the
maintenance work, the service interval
display will be reset.
Further information, on maintenance for
example, can be obtained at an authorized
Mercedes-Benz Center or directly from
Mercedes-Benz.
! If the service interval display has been
reset unintentionally, have the setting
corrected at a Mercedes-Benz Center.
Have service work carried out as described
in the Maintenance Booklet. This may
Maintenance465Maintenance and careZ

otherwise lead to increased wear and
damage to the major assemblies or the
vehicle.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center.
Care
Notes on care
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
GWARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Exterior care
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, you must drive particularly
carefully after washing the vehicle until the
brakes have dried.
You can wash the vehicle in an automatic car
wash from the very start.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
automatic transmission selects park
466CareMaintenance and care