fuel MERCEDES-BENZ SPRINTER 2011 MY11 Operator’s Manual

Change intervals for coolant
Service product Maintenance
interval Product name/number MB
Sheet
No.
Coolant, antifreeze/
corrosion inhibitor every sixth
maintenance
interval or
every 15 years EURO Peak Coolant/Antifreeze,
OLD WORLD INDUSTRIES 325.0
Zerex G05,
The Valvoline Company 325.0
Zerex G48,
The Valvoline Company 325.0
Glysantin G05, BASF AG 325.0
Refrigerant
The air-conditioning system
uses the refrigerant R-134a. This refrigerant does not damage the
ozone layer.
You can obtain further information from any authorized Sprinter Dealer. Service product Maintenance
interval Product name/number MB
Sheet
No.
Refrigerant — Refrigerant R-134a 361.0
Cleaning and care
General notes
Regular care serves to maintain the value of
your vehicle.
It is advisable to use care products from the
distributor named on the inside of the front
cover. They are designed specifically for
Sprinters and represent the state of the art.
These care products are available from any
authorized Sprinter Dealer.
Do not cover

the surface of the radiator or the
radiator grill, e.g. with a protective screen.
Doing so could cause the engine diagnostics
to record false or incorrect data. The
recording of specific engine diagnostic data
is legally prescribed and must therefore be
correct, clear and comprehensible at all
times. G
Warning
Always keep care products sealed and out of
the reach of children.
Always follow the instructions for use of the
care products.
Do not use fuel as a cleaning agent. Fuel is
highly flammable and constitutes a health
hazard.
0040Environmental note
Wash the vehicle only at a properly equipped
wash bay. Dispose of empty containers and
used cleaning materials in an
environmentally-responsible manner. Cleaning and care
161
Operation Z

!
In order to avoid consequential damage,
repair damage caused by loose chippings
and remove any dirt immediately, in
particular:
R insect remains
R bird droppings
R flash rust
R tree resin
R oils and grease
R fuels
R tar stains
R salt residue
Wash your vehicle
more frequently if it gets
dirty more often.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. Generally, park the
vehicle at operating temperature after
cleaning.
PARKTRONIC sensors PARKTRONIC sensors (example: front bumper, left
side of vehicle)
0046
Sensors
Clean all the sensors in the front and rear
bumpers with water, shampoo and a soft
cloth.
! Do not
use

dry, coarse or hard cloths and
do not scrub. You will otherwise scratch or
damage the sensors. If you clean the sensors with a power
washer or steam cleaner, observe the
information provided by the manufacturer
regarding the distance to be maintained
between the vehicle and the nozzle of the
power washer.
Rear-view camera lens Rear-view camera in the middle of the roof above
the high-mounted brake lamp
0046
Rear-view camera lens
0047 Microphone openings
Make sure not to put any wax on the lens of
rear-view camera 0046 when waxing the
vehicle. If necessary, remove the wax using
water, shampoo and a soft cloth.
! Do not
use

dry, coarse or hard cloths and
do not scrub. You could otherwise scratch
or damage the lens of the rear-view
camera.
When cleaning the vehicle with a high-
pressure or steam cleaner, observe a
minimum distance of 1.6 ft (50 cm) to the
rear-view camera.
To avoid damaging the rear-view camera,
do not aim directly at the rear-view camera
or the microphone openings on the bottom
of the rear-view camera.
Outside of the windshield and wiper
blades G
Warning
Before cleaning the windshield or wiper
blades, turn the key to 0 in the ignition lock. Cleaning and care
163
Operation
Z

Only open the coolant expansion tank when
the coolant temperature is below 122 ‡
(50 †).
G
Warning
Coolant contains glycol and is therefore toxic.
Do not swallow the coolant. See a doctor
immediately if you swallow coolant.
Make sure that coolant does not come into
contact with skin,

eyes or clothing. In case of
contact with eyes, rinse immediately with
plenty of clean water. Clean affected areas of
skin and clothing with soap and water
immediately. Change any affected clothing
immediately.
X Slowly turn cap 0046 counter-clockwise and
allow the excess pressure to escape.
X Turn cap 0046 further and remove it.
X Add coolant until it is at the MAX mark.
Observe the correct coolant mixture ratio
and the required water quality
(Y page 160).
X Replace cap 0046 and tighten
it until the stop.
! Check the cooling and heating system
regularly for leaks.
If a large quantity of coolant is lost, have
the cause traced

and rectified at a qualified
specialist workshop, e.g. an authorized
Sprinter Dealer. Clutch mechanism and brake system
G
Warning
Brake fluid is hazardous to health. Do not
swallow brake fluid.

See a doctor immediately
if you swallow brake fluid.
Make sure that brake fluid does not come into
contact with skin, clothing or eyes. Rinse
affected areas with plenty of clean water and
consult a doctor if necessary.
Always wear gloves and eye protection when
topping up brake fluid. Store brake fluid only in the original closed
container and keep it out of the reach of
children. Comply with safety regulations
when handling brake fluid.
G
Warning
If the
boiling point of the brake fluid is too low,
vapor pockets may form in the brake system
when the brakes

are subjected to a heavy load
(e.g. on long downhill stretches). This would
impair braking efficiency. The vehicle's
stopping distance may then be longer. This
increases the risk of an accident.
Have the brake fluid renewed every two years.
The brake fluid reservoir is located in the
engine compartment.
Check the brake fluid level:
R regularly, e.g. weekly or when refueling
R only with the vehicle standing on a level
surface and with the engine switched off
! Brake fluid corrodes paint, plastic and
rubber. If paint, plastic or rubber has come
into contact with brake fluid, rinse with
water immediately. 0046
Brake fluid reservoir cap
The brake fluid level must be between the
MIN and
MAX marks.
! If the brake fluid does not reach the
MIN mark, the vehicle's hydraulic system
could be faulty. Do not add brake fluid
under any circumstances. This will not
rectify the malfunction.
Do not drive any further. 170
Maintenance
Operation

Have the system checked immediately at a
qualified specialist workshop, e.g. at an
authorized Sprinter Dealer.
i There is usually a notice in the engine
compartment to remind
you when the next
brake fluid change is due. Windshield washer system/
headlamp cleaning system
Add windshield washer concentrate to the
washer fluid all year round. G
Warning
Windshield washer concentrate is highly
flammable.
Fire, naked flames

and smoking are therefore
prohibited when you are handling windshield
washer concentrate.
! Only use washer fluid concentrate which
is suitable for plastic lenses. Unsuitable
washer fluid concentrate could damage the
plastic lenses of the headlamps.
Adapt the mixing ratio to the ambient
temperature. If the temperature is above
freezing, use Summerwash to prevent
smearing. If there is a risk of frost, use
Winterwash to prevent the water from
freezing on the windshield.
The washer fluid reservoir has a capacity of
approximately 6.3 US qt (6.0 l). X
Mix the washer fluid to the appropriate
mixing ratio in a container beforehand.
X Remove washer fluid reservoir cap 0046.X
Add washer fluid.
X Replace cap 0046. Engine oil level
You will find information about engine oil
consumption in the "Driving tips" section
(Y page 141).
Check the engine oil level on a regular basis,
e.g. weekly or each time you refuel.
Checking the engine oil level in the
display Depending on the vehicle's equipment, in
vehicles with a diesel engine, the engine oil
level is shown in the display.
Only check the engine oil level when the
engine is at operating temperature.
X
Park the vehicle on a level surface.
X Switch off the engine.
X Wait for five minutes.
X Turn the key to position 2 in the ignition
lock.
The display is activated.
i If at extremely low temperatures no
engine oil level is displayed after five
minutes, repeat the engine oil level check
after a further five minutes.
If an oil level reading is still not displayed,
check the engine

oil level with the dipstick.
Have the oil level display checked at a
qualified specialist workshop, e.g. at an
authorized Sprinter Dealer.
Vehicles without steering wheel buttons
X Press the 007B menu button on the
instrument cluster repeatedly until the
display shows the 00B1 symbol.
The --:-- display flashes

while the oil level
is being measured. Maintenance
171
Operation Z

Battery care
!
Please always observe the following
notes:
R dirty battery clamps
and battery surfaces
cause leak currents, which lead to the
batteries discharging. Always keep the
battery terminals and battery surfaces
clean and dry. Grease the battery
terminals, particularly the terminal
undersides, with a light coating of acid-
resistant grease.
R cleaning agents containing fuel corrode
the battery housing. Only clean the
battery housing with commercially
available cleaning agents.
R only clean the batteries when the caps
are screwed on. Dirt may otherwise enter
the battery cells and damage the battery.
R the breathers in the caps and the cell
ventilation tubes must be open.
Otherwise, gas cannot escape. Unscrew
blocked breathers and clean them with a
suitable tool such as a piece of wire. If
you do not unscrew the caps for cleaning,
there is a risk of short circuit.
R regularly check the battery terminals and
the fastening of the negative cable to the
chassis to ensure that they are firmly
seated.
R if batteries are not being used, you
should charge them once a month. Maintenance
179
Operation Z

Vehicle equipment
i Diese Betriebsanleitung beschreibt alle
Modelle, Serien- und
Sonderausstattungen
Ihres Fahrzeugs, die zum Zeitpunkt des
Redaktionsschlusses dieser
Betriebsanleitung erhältlich waren.
Länderspezifische Abweichungen sind
möglich. Beachten Sie, dass Ihr Fahrzeug
nicht mit allen beschriebenen Funktionen
ausgestattet sein könnte. Dies betrifft auch
sicherheitsrelevante Systeme und
Funktionen. Where will I find...?
Vehicle tool kit and emergency
equipment
The jack and the vehicle tool kit are located
in the co-driver's footwell. G
Warning
To reduce the risk of serious or fatal injuries
and to avoid damage to the vehicle, observe
the following:
R the jack is

designed only to raise the vehicle
for a short time, e.g. while a wheel is being
changed.
It is not designed to enable work to be
carried out underneath the vehicle.
R the jack must be placed on a firm, level
surface.
R never change a wheel on uphill or downhill
gradients.
R never lie under the raised vehicle.
R make sure that no persons are present in
the vehicle when the vehicle is raised.
R never start the engine when the vehicle is
raised. R
make sure that the distance between the
underside
of the

tires and the ground does
not exceed 1.2 in(30 mm).
R if you intend to work under the vehicle,
place the vehicle on stands. X
To unlock: turn quick-release fastener
0046
counter-clockwise or clockwise 004B.
X Remove the cover.
X To lock: press quick-release lock
0046 down
until it engages. X
If necessary, use tool 5
008A for the DEF tank
fuel filler cap to remove the fixture.
X Remove vehicle tool kit 0087.
X Pull up quick-release lever 0088 and unhook
the retaining strap of jack 0086.
X Lift jack 0086 upwards out of the holder.
i When stowing away the jack, place it in
the holder as shown in the illustration.
Make sure that the retaining strap of the
jack is hooked in and tensioned.
5 Chassis only.182
Where will I find...?
Practical advice

Problem Possible causes/consequences and
0050 Solutions00B4
The yellow
engine oil level
warning lamp
lights up
repeatedly while
the vehicle is in
motion. There is a malfunction in the engine oil level display.
X
Have the vehicle checked immediately at a qualified specialist
workshop. 0041
The yellow
coolant level
warning lamp
lights up while
the engine is
running. The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 169).
X If you need to add coolant frequently, have the cooling system
checked at a qualified specialist workshop. 00AE
The red coolant
warning lamp
lights up while
the engine is
running. The coolant temperature is too high.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Consult a qualified specialist workshop. 00AE
The red coolant
warning lamp
lights up while
the engine is
running. The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads
(e.g. driving in mountainous terrain, trailer towing), the coolant
warning lamp may
light up when the ignition is switched on or the
engine is restarted.
X Run the engine for approximately one minute at idling speed.
X Consult a qualified specialist workshop if the coolant warning
lamp remains lit. 00B7
0080
The yellow
reserve fuel
warning lamp
lights up while
driving. The fuel level has fallen into the reserve range.
X
Refuel at the nearest gas station ( Y page 142). Troubleshooting
193
Practical advice Z

Problem Possible causes/consequences and
0050 Solutions00B7
0080
The yellow
reserve fuel
warning lamp
lights up while
the engine is
running and the
display for the
tank content
shows 0, even
though there is
still fuel in the
tank. The fuel filler cap is not closed.
X
Close the fuel filler cap.
You will hear a click when the fuel filler cap is closed fully.
X If the malfunction continues to be displayed, have it rectified
immediately at a qualified specialist workshop. 0028
The yellow
preglow
indicator lamp
lights up while
the engine is
running. There is a malfunction in the preglow system.
X
Consult a qualified specialist workshop. 00BB
The yellow
check engine
indicator lamp
lights up or
flashes while the
engine is
running. You have used up all fuel in the tank.
The engine is running in emergency mode.
X
Refuel at the nearest gas station ( Y page 142).
X Bleed the fuel system .
X Start the engine three to four times in succession after refueling.
Emergency running mode
will be canceled. The vehicle does not
need to be checked. 00BB
The yellow
check engine
indicator lamp
lights up or
flashes while the
engine is
running. The injection system is malfunctioning.
The engine is running in emergency mode.
Engine power output may be reduced.
X
Have the vehicle checked as soon as possible at a qualified
specialist workshop.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe legal requirements. 194
Troubleshooting
Practical advice

Display messages Possible causes/consequences and
0050 Solutions00BE
Check coolant
level The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X
Add coolant, observing the warning notes while doing so
(Y page 169).
X Have the coolant system checked at a qualified specialist
workshop if the
coolant needs topping up more often than usual.003E
Hood open You are already driving at walking pace, even though the hood is
not closed.
X
Close the hood. 00B4
Engine oil
Add

1.0
quart(Canada: 1.0
liter) The oil level is too low.
X
Check the oil level the next time you refuel ( Y page 171), and
top up the oil. 00B4
Engine oil level
Not when eng.
running You want to check the oil level even though the engine is running.
X
Switch off the engine.
X Check the oil level (Y page 171). 00B4
Engine oil level
Reduce oil level You have added too much engine oil. There is a risk of damaging
the engine or catalytic converter.
X
Siphon off excess oil until the oil is at the specified level.
Observe the legal requirements. 00B4
Engine oil level
Stop, turn engine
off There is not enough oil, or no oil in the engine. There is a danger
of engine damage.
X
Pull over immediately, paying attention to road and traffic
conditions.
X Check the oil level with the oil dipstick ( Y page 172).
If the oil level is OK: have the malfunction repaired
immediately at a qualified specialist workshop.
If the oil

level is too low: have the vehicle towed to a qualified
specialist workshop. 00B4
Oil sensor Visit
workshop The measuring system is malfunctioning.
X
Have the measuring system checked at a qualified specialist
workshop. 006D
Please enter PIN: You have not yet entered your PIN in the mobile phone.
X
Enter the PIN for the SIM card. Troubleshooting
207
Practical advice Z

Display messages Possible causes/consequences and
0050 Solutions0063
Check tire(s) The pressure of one or more tires has dropped significantly. If the
tire pressure monitor
has detected the affected wheel, the wheel
position is also displayed.
X Pull over immediately, paying attention to road and traffic
conditions.
X Check the tires.
X Repair or change the wheel if necessary ( Y page 222).
X Check the tire pressure and correct it if necessary
(Y page 280).
The display message disappears automatically after driving for
a few minutes with the corrected tire pressure. 0063
Warning Tire
defect One or more tires is losing air rapidly. If the tire pressure monitor
has detected the affected wheel, the wheel position is also
displayed.
X
Stop the vehicle without making any sudden steering or braking
maneuvers, paying attention

to the traffic conditions as you do
so.
X Repair or change the wheel (Y page 222). 0039
Check Immobilizer
Visit workshop The key is no longer working.
X
Visit a qualified specialist workshop. 00B7
Reserve fuel
Drive
to a gas station The fuel level has fallen into the reserve range.
X
Refuel at the nearest gas station ( Y page 142).003E
Doors open You are already driving at walking pace, even though not all the
doors are closed.
X
Close the doors. 00BA
Water in fuel
Visit workshop The water that has collected in the water separator has reached
the maximum level.
X
Drain the water separator ( Y page 221).00BD
Check wash. fluid
level The washer fluid level has dropped to approximately
1
/ 3 of the
reservoir capacity.
X Add washer fluid ( Y page 171).208
Troubleshooting
Practical advice