MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

Cleaning the engine
!
Water must not enter intake or ventilation
openings. When cleaning with high pres-
sure water or steam cleaners, the spray
must not be aimed directly at electrical
components or the terminals of electrical
lines.
Preserve the engine after the engine has
been cleaned. Protect the belt drive system
from exposure to the preservative agent.
Also observe the information in the section
"Power washer" (Y page 268).
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not fold the windshield wipers away
from the windshield unless the hood is
closed. Otherwise, you could damage the
hood.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
Before cleaning the windshield
X Turn the key to position 0in the ignition
lock or remove it.
X Fold the windshield wiper arms away from
the windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
for Sprinter vehicles. Exterior
Cleaning the wheels !
Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel Care
269Maintenance and care Z

cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
If you clean the wheels with a power washer,
observe the safety notes for the power
washer (Y page 268). You could otherwise
damage the tires.
Cleaning the wiper blades G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not fold the windshield wipers away
from the windshield unless the hood is
closed. Otherwise, you could damage the
hood.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
X Turn the key to position 0in the ignition
lock or remove it.
X Fold the windshield wiper arms away from
the windshield until you feel them engage.
X Carefully clean the wiper blades with a
damp cloth.
X Fold back the wiper arms before switching
on the ignition. Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
X Clean the plastic covers of the exterior
lighting with a damp sponge and a mild
cleaning agent, e.g. car shampoo for
Sprinter vehicles, or with cleaning cloths.
Cleaning the mirror turn signal !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and mild cleaning agent, e.g.
car shampoo or cleaning cloths.
Cleaning the sensors !
Do not use dry, coarse or hard cloths and
do not scrub. You will otherwise scratch or
damage the sensors.
If you clean the sensors with a power
washer or steam cleaner, observe the infor-
mation provided by the manufacturer
regarding the distance to be maintained
between the vehicle and the nozzle of the
power washer. PARKTRONIC sensors (example: front bumper, left
side of vehicle)270
CareMaintenance and care

X
Clean all sensors 0043in the front and rear
bumpers with water, shampoo and a soft
cloth.
Cleaning the rear view camera !
Do not use dry, coarse or hard cloths and
do not scrub. Otherwise, you will scratch or
damage the lens of the rear-view camera.
If you clean the vehicle with a high-pressure
or steam cleaner, maintain a distance of at
least 1.650 cm from the rear-view camera.
Do not aim directly at the rear-view camera
or at the microphone opening on the under-
side of the rear-view camera. You could
otherwise damage the rear-view camera. Rear view camera in the middle of the roof above
the high-mounted brake lamp
0043 Camera lens
0044 Microphone openings
X Clean camera lens 0043with clear water and
a soft cloth.
Make sure that you do not apply any wax to
camera lens 0043when waxing the vehicle. If
necessary, remove the wax using water,
shampoo and a soft cloth.
Cleaning the sliding door X
Remove foreign objects from the vicinity of
the contact surfaces and contact pins of
the sliding door.
X Clean the contact surfaces and contact
pins with a mild cleaning agent and a soft
cloth. Do not oil or grease the contact plates and
contact pins.
Cleaning the electrical step Clean the electrical step at least once a
month. Make sure that no dirt accumulates in
the housing or on the step.
X
Extend the electrical step (Y page 73).
X Close the sliding door until the door lock
engages.
The electrical step remains extended for
cleaning.
X Clean the electrical step and the housing
with a power washer.
X After cleaning, spray the step guides on
each side with silicone spray when the
housing and electrical step are dry.
Do not use oil or grease as a lubricant.
X Retract the electric step.
Cleaning the trailer tow hitch !
Do not clean the ball coupling with a
power washer. Do not use solvents.
! Observe the notes on care in the Opera-
tor's Manual for the trailer tow hitch and
the ball coupling manufacturer.
You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. Interior
Cleaning with a power washer !
When using liquids to clean the vehicle
interior, observe the following points:
R Under no circumstances use power
washers.
R Make sure that no fluids enter or remain
in gaps and cavities. Care
271Maintenance and care Z

R
Ensure sufficient ventilation when clean-
ing.
R Make sure that the vehicle interior is
completely dry after cleaning.
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Switch off the audio equipment and let the
display cool down.
X Clean the display surface with a commer-
cially available microfiber cloth and cleaner
for TFT/LCD displays.
X Dry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim and the cockpit with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use a mild detergent.
Cleaning the steering wheel and selec-
tor lever X
Thoroughly wipe with a damp cloth.
Cleaning the trim elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
X Wipe the trim elements with a damp, lint-
free cloth, e.g. a microfiber cloth.
X Heavy soiling: use care products and
cleaning agents recommended and
approved for Sprinter vehicles.
Cleaning the seat covers !
Do not use microfiber cloths to clean arti-
ficial leather covers. If used often, a micro-
fiber cloth can damage the cover.
! Clean:
R artificial leather covers with a cloth mois-
tened with a solution containing 1%
detergent, e.g. dish washing liquid.
R cloth covers with a microfiber cloth mois-
tened with a solution containing 1%
detergent, e.g. dish washing liquid. Wipe
entire seat sections carefully to avoid
leaving visible lines. Leave the seat to dry
afterwards. Cleaning results depend on
the type of dirt and how long it has been
there. 272
CareMaintenance and care

Cleaning the seat belts
G
WARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event
of an accident. This poses an increased risk
of injury or fatal injury.
Never bleach or dye the seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by heating at temperatures above 176 ‡
(80 †) or in direct sunlight.
Remove any stains or dirt immediately. This
will avoid residue or damage.
X Use clean, lukewarm water and soap solu-
tion.
Cleaning the roof trim X
Use a soft brush or dry shampoo to remove
heavy soiling.
Cleaning the curtains !
The curtains must not be washed. Wash-
ing could cause the curtains to shrink and
lose their fire-retardant properties. Always
have the curtains dry-cleaned. Care
273Maintenance and care Z

274

Useful information
............................276
Where will I find...? ...........................276
Flat tire .............................................. 278
Jump-starting .................................... 278
Tow-starting and towing away ........279
Electrical fuses ................................. 283 275Breakdown assistance

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Where will I find...?
Vehicle tool kit
General notes The vehicle tool kit is in the stowage com-
partment in the footwell on the co-driver's
side.
The vehicle tool kit consists of:
R a towing eye
R a screwdriver with Torx, Phillips and slotted
bits
If your vehicle is equipped with a spare wheel
bracket and a jack, the vehicle tool kit addi-
tionally contains:
R a wheel wrench
R a spanner
R a pump lever rod
Stowage compartment in the co-driv-
er's footwell Unlocking and removing the cover
X
Turn quick-release fastener 0043counter-
clockwise or clockwise 0048.
X Slightly raise and pull out the cover. Removing the vehicle tool kit and the jack
X
Remove vehicle tool kit 0083.
X Pull up quick-release lever 0087and unhook
the retaining strap of jack 0085.
X Lift jack 0085upwards out of the holder.
i When stowing away the jack, place it in
the holder as shown in the illustration.
Make sure that the retaining strap of the
jack is hooked in and tensioned.
Inserting and engaging the cover
X Slide in the cover and fold it down.
X Press down quick-release fastener 0043until
it engages. 276
Where will I find...?Breakdown assistance

Warning triangle and warning lamp
Removing the warning lamp X
Turn the quick-release fasteners to position
0048.
The cover is unlocked.
X Lift up the cover.
X Take warning lamp 0087out of the retainer.
X Fold the cover up and turn the quick-
release fasteners to position 0047.
The cover is locked. Removing the warning triangle Warning triangles at the back of the driver's seat
base
X
Lift warning triangle 0043up and out of the
bracket. First-aid kit
Removing the first-aid kit X
Turn the quick-release fasteners to position
0048.
The cover is unlocked.
X Lift up the cover. Where will I find...?
277Breakdown assistance

X
Take first-aid kit 0087out of the retainer.
X Fold the cover up and turn the quick-
release fasteners to position 0047.
The cover is locked.
i Check the expiration date on the first-aid
kit at least once a year. Replace any expired
or missing contents. Fire extinguisher
Removing the fire extinguisher Fire extinguisher at the front of the base of the co-
driver's seat
X Pull tabs 0044upwards.
X Take fire extinguisher 0043out of its holder.
i Please read the instructions on fire extin-
guisher 0043carefully and familiarize yourself
with its operation. Have fire extin-
guisher 0043refilled after each use and
checked every one or two years. It may
otherwise fail in an emergency.
Observe the legal requirements for each
individual country. Flat tire
Information on breakdown assistance in the
case of a flat tire can be found in the chapter
"Wheels and tires" (Y page 307). Jump-starting
Important safety notes
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention.
Do not use a rapid charging device to start
the vehicle. If your vehicle's battery is dis-
charged, the engine can be jump-started from
another vehicle or from a donor battery using
jumper cables. For this purpose, the vehicle
has a jump-starting connection point in the
engine compartment.
The additional battery in the engine compart-
ment is not suitable for jump-starting opera-
tions. If your vehicle requires jump-starting,
or if you use it to jump-start another vehicle,
use the jump-starting connection point in the
engine compartment.
When jump-starting, observe the following
points:
R The battery is not accessible in all vehicles.
If the other vehicle's battery is not acces-
sible, jump-start the vehicle using a donor
battery or a jump-starting device.
R Do not start the engine if the battery is fro-
zen. Let the battery thaw first.
R Jump-starting may only be performed from
batteries with a nominal voltage of 12 V. 278
Jump-startingBreakdown assistance